
What I like most about IBM OpenPages is the visibility it gives us into risk and compliance across the business. Instead of reacting to issues after they become problems, we can spot trends early and see where controls are breaking down. The dashboards and reporting make it easier to explain risk to leadership in a way that actually makes sense, not just in technical terms. I also appreciate how structured it is. It forces better discipline around risk assessments, issue management, and remediation, which has improved how teams follow processes. Once it’s set up properly, it becomes a reliable source of truth that people trust, especially during audits and reviews. One thing that works especially well with IBM OpenPages is how it supports long-term consistency. Once processes are defined and embedded, it’s easier to keep everyone aligned even as teams change or new requirements come in. That stability really helps during audits and reviews because there’s a clear trail of decisions, actions, and ownership. I also like how well it handles complex structures. If you’re dealing with multiple business units, risk categories, or regulatory frameworks, OpenPages can handle that without feeling patchy. Over time, it becomes less about just meeting compliance needs and more about improving how the organization actually thinks about risk. Review collected by and hosted on G2.com.
One area that could be improved is usability. IBM OpenPages is powerful, but it can feel heavy and complex, especially for new users or teams that only use it occasionally. There’s a learning curve, and some workflows take more clicks than they probably should. Customization can also be a bit challenging. While it’s flexible, making changes to fields, workflows, or reports often requires admin support and careful planning, which slows things down when business needs change. Reporting, in particular, could be more intuitive. You can get the data you need, but it sometimes takes extra effort to build reports that are clean and easy to use without relying on technical expertise. Review collected by and hosted on G2.com.
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This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.




