I would say I really appreciate the ease of use of IBM NS1 Connect and the added features it has developed over time. The sustainability and security it provides make it a dependable tool for us. Anytime I need to make an entry for compatibility with third-party entities, it's always seamless. I never really need to contact support because there's always a knowledge-based article available, and the user interface is so easy that it's hard to make a mistake. Review collected by and hosted on G2.com.

I have no complaints or dislikes about NS1 Connect. Review collected by and hosted on G2.com.

The real-time traffic steering based on actual endpoint health is what keeps us loyal, when something goes down, NS1 reroutes traffic before our monitoring alerts even fire. Review collected by and hosted on G2.com.

The monitoring capabilities feel native, like you end up relying on third-party observability tools to fill gaps that really should be built into the platform itself. Review collected by and hosted on G2.com.

I like IBM NS1 Connect for its intelligent DNS traffic routing, which allows fine-grained control over traffic based on latency, health checks, and geography. The platform is highly reliable and performs well even under heavy traffic. I also find the analytics and visibility into DNS performance very helpful for troubleshooting. The flexibility of IBM NS1 Connect stands out; it handles complex, multi-region setups smoothly and scales well as traffic increases. Its compatibility with automation and modern DevOps workflows reduces manual configuration efforts, making DNS changes consistent and reliable. Additionally, once configured, it runs smoothly with minimal ongoing maintenance, offering stability for production use. Review collected by and hosted on G2.com.

The main challenge with IBM NS1 Connect is the learning curve, especially for users new to advanced DNS concepts. The interface could be more intuitive as some configurations take extra steps to complete. Additionally, while the documentation is detailed, it can be too technical, and more beginner-friendly examples would help. Overall usability and onboarding could be improved, even though the platform itself is very powerful. Review collected by and hosted on G2.com.

I really appreciate the convenience of IBM NS1 Connect. The ability to work with the APIs and manage permissions for my team is a big plus since it allows me to know exactly what my team can do, how they do it, and I can review everything to make sure we're doing the right job. It's mainly the ease and simplicity of having our service constantly checking my DNS and letting me know if everything is right or if something needs attention. I also find the ability to constantly monitor the client's DNS invaluable. Plus, the initial setup was quite easy. Review collected by and hosted on G2.com.

It could be a little bit inconvenient sometimes because of the cost of these services. That will be my main complaint on it. It could be quite expensive sometimes. And the other thing, maybe, is the synchronization within the cloud. Sometimes it could be a little bit messy because the cloud itself does not have full compatibility. It could be troublesome sometimes. Review collected by and hosted on G2.com.

I find the API feature of IBM NS1 Connect to be the most useful, as it uses Standard REST API for managing DNS resources and making changes like adding, removing, and modifying DNS records. We successfully migrated to NS1 seamlessly using the API import features, which was a big plus. Review collected by and hosted on G2.com.

Analytics of DNS queries, answers, source IP address hits to DNS zone/record-related info is not present. If that data could have been provided it would help a lot. Review collected by and hosted on G2.com.

I appreciate the intuitive UI/UX and the strong integrations, which simplify automation and help users get up to speed quickly. It is especially useful for domain validation, and the availability of a free version makes it accessible for companies to start using it easily. Review collected by and hosted on G2.com.

The main area for improvement is pricing. The free version lacks support, and the number of deprecated features or versions can be confusing and limiting for users and companies evaluating the platform. Review collected by and hosted on G2.com.

I've found NS1 DNS services to be consistent over the last 10 years at two companies. Review collected by and hosted on G2.com.

Account management and renewal is VERY cumbersome because of the acquisition with IBM. I was hassled about billing by someone on LINKEDIN about our bill which is extremely insecure. If my LI account had been compromised, a bad actor could have misled the IBM employee and caused an outage affecting over ONE MILLION medical patients. Review collected by and hosted on G2.com.

Qrvey is great because it makes collecting and analyzing data super simple. You don’t need heavy coding skills, so it’s fast to build insights right inside apps.

I can also highlight a couple of downsides in two sentences if you’d like. Review collected by and hosted on G2.com.

IBM NS1 Connect can feel overly complex to set up, which makes onboarding harder for smaller teams. Its reporting and monitoring tools are also limited, so insights aren’t always clear or easy to share. Review collected by and hosted on G2.com.

IBM NS1 Connect has good API documentation and a good UI to manage your DNS records. Review collected by and hosted on G2.com.

The page to load your zones takes a while to load if you have a lot of zones. Perhaps pagination and allowing to search would be helpful. Review collected by and hosted on G2.com.

IBM NS1 is a powerful, enterprise-grade DNS platform with standout traffic steering and automation features. Review collected by and hosted on G2.com.

It’s technically excellent but comes with:

higher cost

complexity Review collected by and hosted on G2.com.