Ron P.
RP
Ron P.
IT Specialist
Enterprise (> 1000 emp.)
"Very powerful application, out of the box or customized."
4/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Easily customized.and able to perform many aspects of the Facilities Maintenance needs. We are currently running on an old application and platform but upgrading to get new more powerful application. This will improve our customer satisfaction with increased productivity are realiability. I also like the SVG coding as well as the ease of creating queries and reports. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

A little clunky and slow at times. Customizations are easy but hinder upgrades in some cases. When we purchased our original application and platform customizations were necessary because the product didn't really work out of the box. Review collected by and hosted on G2.com.

ZF
Zachary F.
Director
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Lease Abstraction Partner for Years"
5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Having such a large support group of IBMers available to help on product knowledge, as well as the constant efforts to improve the system. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

At times, it's difficult to keep up with the ever-changing product. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Were are getting there"
3.5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I like TRIRIGA's ease of use and it integrates well with our ERP systems. From a Lease Accounting perspective we needed a solution that would enable us both domestically and Internationally to be compliant with all of the changes. So far it has worked very well for us Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

From a lease accounting perspective there are something that are done in setup that are unforgiving if you get it wrong. The workflow dont always run to completion and no messages are provided to make you aware of this. Review collected by and hosted on G2.com.

Verified User in Financial Services
EF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Initial Corporate User - Due Diligence Completed - In Implementation"
4/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Great flexibility in regards to configuration management as well as comprehensive capability for data enrichment and attribution. Very much like the mobile responsive built in interface capability Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Tririga should have better analytics built into the core platform itself, instead of add-ons from other providers. (i.e. Newmark has touted additional BI capabilities that they have built to improve the analytics that Tririga doesn't provide, but using all of the data contained in Tririga) Review collected by and hosted on G2.com.

KS
Kate S.
Sr. Manager Cell Site Services
Enterprise (> 1000 emp.)
"Lease Admin still needs some work"
1/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I generally like the look of the system. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Overall system performance, inability to create custom reports that run in a reasonable timeframe, inability to calculate CPI, complexity entering leases with midmonth escalation dates. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Enterprise (> 1000 emp.)
"Great product"
4.5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Mature product that is consistently evolving, broad focus, ai & perceptive apps Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Too difficult to access specific out of the box functionality - how is it supposed to work? Do I have a bug or is it in need of future development to address issues encountered. Need SMEs that are equally versed in the product/technology as well as the business usage. Review collected by and hosted on G2.com.

HK
Hee Jong K.
Executive Director of Advisory Client Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Super user for Real Estate"
4/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Enables robust capture of lease data. Populating the data itself is time consuming, but the ability to manage leases once active is excellent. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Reporting is not very user friendly and data entry is too time consuming. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"My experience with Tririga is through platform and environments"
3.5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Fairly easy to learn. I appreciate the partnership we have with our IBM collaborators Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

Some of the performance issues related to user caching issues.

In the 3.6 platform upgrade we have noticed some defects around leading spaces in reports which can cause issues in the data. We need to ability to provide better versioning and locking of OM packages to avoid promoting incorrect or incomplete packages to environments.

More automation around OM package movement needed. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Your Implementation Team can make or break you"
3.5/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I like that IBM TRIRIGA does partner with many technology companies to assist with your implementation and follow-on support. Many of the companies are very good at what they do. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

We were not so fortunate to have one of those skilled companies on our implementation. We were actually served by IBM's Professional Services team and we did NOT have skilled/experienced resources for our implementation and we are still paying the price for that. Review collected by and hosted on G2.com.

RS
randy s.
Director of Gilbane FM Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"I like Tririga"
4/5
What do you like best about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I like the flexibility and the customization options. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Real Estate and Facilities (formerly IBM TRIRIGA)?

I do not like the cost and the user interface. Review collected by and hosted on G2.com.