Abhishek R.
AR
Abhishek R.
Scrum Master
"Effortless Setup and Enhanced Project Transparency"
4.5/5
What do you like best about IBM Maximo Application Suite?

I really appreciate how IBM Maximo Application Suite has improved my project management by enabling me to manage and track sprints effectively. The tools like boards, workflows, and reports are excellent for keeping the team aligned and enhancing transparency across projects. These features significantly contribute to smoother project coordination and communication. Additionally, I found the initial setup process of the software extremely straightforward and user-friendly, akin to applying butter on bread, which made the whole transition seamless. Overall, the ease of use and comprehensive project management capabilities of IBM Maximo Application Suite stand out to me. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

There’s nothing i can think about it as of now Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Abhishek, for sharing your feedback. It’s great to hear that IBM Maximo Application Suite is supporting your project management processes by streamlining sprint tracking, improving team alignment, and enhancing transparency through boards, workflows, and reporting. We’re also pleased that your initial setup experience was smooth and user-friendly.

As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews. If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Mahdi S.
MS
Mahdi S.
Senior Consultant IBM Maximo & MAS 9
Enterprise (> 1000 emp.)
"A Hands-On Take: Moving to Maximo MAS 9"
5/5
What do you like best about IBM Maximo Application Suite?

The depth of its asset lifecycle management is impressive—every step from procurement through retirement is tracked seamlessly. The workflow engine is incredibly flexible, handling complex approval paths without hiccups. I also appreciate the mobile-first design, which finally delivers a reliable offline experience for field technicians. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Initial setup remains challenging without specialized expertise—plan for extra time and training. The dashboard builder, while improved, still lacks some flexibility for custom visualizations. And the shift to application-point licensing creates budgeting uncertainties compared to user-based models. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Mahdi, for your comprehensive feedback. We’re delighted to hear that IBM Maximo Application Suite’s end-to-end asset lifecycle management, workflow flexibility, and mobile-first design are delivering measurable results for your operations. Your insights on setup complexity, dashboard customization, and licensing models are greatly appreciated — feedback like yours helps guide our ongoing improvements and product evolution.

If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Azhakendiran M.
AM
Azhakendiran M.
Software Engineer
Enterprise (> 1000 emp.)
"“Powerful but Complex Enterprise Asset Management Solution"
4/5
What do you like best about IBM Maximo Application Suite?

IBM Maximo Application Suite provides a comprehensive platform for Enterprise Asset Management. I really like how it centralizes asset data, maintenance schedules, and work management into a single system. The dashboards are customizable and provide clear insights into asset health, performance, and downtime. It’s also scalable, so it works well for both mid-sized and large enterprises. Integration with IoT and AI-driven predictive maintenance is a big plus. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The interface, while powerful, can feel a bit complex for new users. Initial setup and configuration require technical expertise, and smaller organizations may find it resource-intensive. Performance can slow down when dealing with very large datasets unless optimized properly. Licensing costs are also on the higher side compared to some alternatives. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Azhakendiran, for your thoughtful and detailed feedback. We’re glad to hear that IBM Maximo Application Suite’s centralized platform, scalability, and AI-driven predictive maintenance are helping streamline your operations and improve reliability. We appreciate your comments on usability, setup, and performance optimization — areas we continue to enhance to deliver an even better experience for all users.

If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Harish S.
HS
Harish S.
SME / Trainer - Enterprise Asset / Facilities Mgt, & Industrial Materials
Enterprise (> 1000 emp.)
"Good tool for Asset lifecycle management"
2.5/5
What do you like best about IBM Maximo Application Suite?

Nothing much has changed functionally. So i would not rate MAS any higher than previous version. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Navigation is bad, user access control with IT team, Placement of icons is not friendly - it should be left oriented and not right, Path to upgrade is way too long. Looks like more of a profit strategy for IBM and customers don't stand to benefit much Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your valuable feedback on the IBM Maximo Application Suite! We're thrilled you find our application points easy to use and appreciate its technical capabilities, cloud implementation, and seamless integration with other applications. We acknowledge your concerns regarding the UI and mobile app and assure you that significant improvements have been made in our Maximo Application Suite 8.x versions, with ongoing efforts to enhance both web and mobile interfaces. Regarding suitability for small-scale industries, we've introduced MAS SaaS options to address this, and we encourage you to contact our sales team for more information.

We also recommend joining the IBM Maximo TechXchange Community, a place to collaborate, share knowledge, and support one another in everyday challenges.

See how IBM Maximo Application Suite improved
MM
Maisha M.
Asset Manager
Small-Business (50 or fewer emp.)
"Modern, Easy-to-Use Interface with Asset Management and Monitoring in One Place"
4.5/5
What do you like best about IBM Maximo Application Suite?

I appreciate that the interface feels modern and is easy to use across different devices. Having both asset management and monitoring in one place also saves me a lot of headaches and makes things much more straightforward. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The downside is that getting it set up correctly can take months. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Maisha, for your feedback. We’re pleased to hear that IBM Maximo Application Suite’s modern interface and unified approach to asset management and monitoring are helping simplify your workflows and improve access to critical information. Your comment on setup timelines is appreciated, and we continue to invest in streamlining implementation and accelerating time to value.

We value your feedback and would like to invite you to share it on Gartner Peer Insights as well. Gartner offers a complimentary $25 gift card for eligible published reviews. If you’re open to it, please consider sharing your experience here: https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

SK
Sergi K.
Procurement Manager
Airlines/Aviation
Mid-Market (51-1000 emp.)
"All-in-One Platform with Smart AppPoints System"
4.5/5
What do you like best about IBM Maximo Application Suite?

What I value most is its all-encompassing approach, seamlessly integrating maintenance, monitoring, and analysis within a single platform. Additionally, the AppPoints system stands out as a clever solution for handling software administration. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

What I find challenging is the complexity of its infrastructure. It becomes a real struggle if the IT team does not have experience with containers or Kubernetes. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you for sharing your feedback Sergi.

We’re pleased to hear that IBM Maximo Application Suite’s integrated approach to maintenance, monitoring, and analytics along with the flexibility of the AppPoints model is delivering value in your environment. Your comments regarding infrastructure complexity are well noted, and we continue to focus on simplifying deployment and operations, including improving guidance for containerized and Kubernetes-based environments.

As a small token of appreciation, Gartner also provides a complimentary $25 gift card for eligible published reviews.

If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link – https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Nishchay G.
NG
Nishchay G.
Asset Management Specialist
Mid-Market (51-1000 emp.)
"omprehensive and Robust Asset Management Solution"
5/5
What do you like best about IBM Maximo Application Suite?

IBM Maximo Application Suite offers a centralized platform for managing enterprise assets efficiently. I particularly appreciate the predictive maintenance capabilities, real-time analytics, and the ability to track assets across multiple locations. The suite’s modular approach allows for customization based on specific operational needs. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The most helpful feature is its AI-driven insights and automated workflows, which significantly improve decision-making and reduce downtime. The integration with IoT sensors and other enterprise systems allows for a seamless flow of data and better overall visibility. The extensive reporting tools are also a major advantage. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Nishchay, Thank you for your positive feedback based on your experience working with IBM Maximo Application Suite.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Asset Management Made Easy, Plus a Handy Mobile App"
5/5
What do you like best about IBM Maximo Application Suite?

Makes asset management easier and it also provides mobile application Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It's UI. The demo application too. The demo application doesn't have all feature even tho it's for 14 days. Review collected by and hosted on G2.com.

Helio R.
HR
Helio R.
Head Of CAFM
Enterprise (> 1000 emp.)
"Maximo and MAS: Strong Foundations for Smarter Asset Management"
5/5
What do you like best about IBM Maximo Application Suite?

What I like best about IBM Maximo Application Suite is how it brings everything together into a unified, modern platform. The integration of AI, mobile, and scheduling tools within the same environment really enhances operational efficiency. It’s built for scale, and when configured well, it can transform how maintenance and asset management are delivered. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

What I dislike about IBM Maximo Application Suite is that some parts still feel overly complex or not fully intuitive -especially during initial setup or when enabling newer features. The reliance on technical skills for configuration can be a barrier, and documentation doesn’t always keep pace with the product’s evolution. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for you validation of the value of Maximo Application Suite as well as you honest feedback on some complexity related to system setup and deployment. We hear you and with each release we continuously drive to make improvements with both enhanced applications and administrative functions.

Alikhan B.
AB
Alikhan B.
Junior mechanical engineer
Small-Business (50 or fewer emp.)
"PMS system that gets messy in case data management is poor. "
3/5
What do you like best about IBM Maximo Application Suite?

I believe it’s still one of the most spread and easy to adopt apps Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Since it has single database and multiple entry possibilities, hard to manage data. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

Thank you, Alikhan, for sharing your feedback.

We’re glad to hear that you find IBM Maximo Application Suite easy to adopt and effective for maintenance scheduling and spare parts management. Your comments on data management in a single-database environment are appreciated, and we continue to enhance data governance, validation, and best-practice guidance to help customers manage complexity at scale.

Thanks again for being part of the Maximo community!