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IBM Maximo Application Suite Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

IBM Maximo Application Suite Integrations

(5)
Verified by IBM Maximo Application Suite

IBM Maximo Application Suite Media

IBM Maximo Application Suite Demo - Manage any asset, anytime, any place
As assets become smarter and more connected, technicians need instant access to data and expertise. IBM Maximo® Mobile empowers teams with AI-driven insights, real-time asset history, and remote expert assistance, enhancing efficiency, accuracy, and collaboration.
IBM Maximo Application Suite Demo - Reduce errors with expert guidance in real time  
Real-time remote assistance from experts helps technicians use the organization's collective knowledge to resolve issues quickly and efficiently while reducing errors.
IBM Maximo Application Suite Demo - Optimized scheduling and dispatching 
Streamline your field service management by creating efficient schedules and intelligently dispatching tasks. It forecasts resource needs, enables near real-time tracking, enhances productivity, and ensures faster, smarter service delivery.
IBM Maximo Application Suite Demo - Maximo Visual Inspection on edge devices
Deploy AI vision models at scale with IBM Maximo Visual Inspection Edge, enabling real-time inspections on edge servers connected to high-resolution cameras, specialized imaging systems, drones, and vehicle-mounted devices.
IBM Maximo Application Suite Demo - Gain actionable insights with real-time data
Customizable dashboards and reporting features allow users to track key metrics, visualize performance, and generate reports tailored to their needs, providing actionable insights for data-driven decisions.
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
Play IBM Maximo Application Suite Video
With its powerful combination of automation, IoT data, analytics and AI, the Maximo Application Suite can extend asset lifecycles, control costs, and help you allocate resources more efficiently.
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Play IBM Maximo Application Suite Video
See how a reliability manager can understand the behavior, condition, health and any associated risk of thousands of assets across multiple locations.
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Play IBM Maximo Application Suite Video
Connect your field technicians to the back office, deliver on-the-go access to work orders and help determine and reserve the best tools and materials to increase first time fix rates.
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Play IBM Maximo Application Suite Video
Explore how you can optimize equipment availability by minimizing asset replacements and reducing maintenance costs.
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
Play IBM Maximo Application Suite Video
Improve quality control through real-time, end-to-end defect detection anywhere on the production line, support root cause analysis and boost manufacturing workflows.
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IBM Maximo Application Suite Reviews (614)

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Reviews

IBM Maximo Application Suite Reviews (614)

View 2 Video Reviews
4.4
614 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Financial Services
UF
Small-Business (50 or fewer emp.)
"Optimum Efficient Operations and a detailed analysis of the IBM Maximo Application Suite."
What do you like best about IBM Maximo Application Suite?

To me, what was the most impressive thing in IBM Maximo Application Suite is the powerful AI-driven predictive maintenance it demonstrates. The suite applies advanced analytics and IoT integrations in proactive asset management and monitoring to seriously reduce downtime and enhance operational efficiency. Besides, the flexibility it provides for cloud, on-premise, and hybrid deployment makes it adaptable to different business needs. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The most irritating thing I have used so far with IBM Maximo Application Suite includes the strong learning curve, at elaboration in implementation, which requires so much time and resources and technical expertise necessary in setup and configuration of the system. It can be somewhat contradictory for smaller organizations with only a few or limited IT support. Besides this, it also can be costly for those on the tighter budgets of businesses. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thanks for your honest feedback on the use of IBM Maximo Application Suite (MAS). We really appreciate your detailed comments on the AI capabilities that support the Predictive Maintenance and other applications within the Suite. We have plans to expand the use of Generative AI to support additional use-cases within Maximo. You also highlighted the learning curve and effort it takes to become proficient using MAS and the new containerized application platform and some of the cost that comes with it. We look to improve the architecture with each release and expect our customers to see additional benefits over time.

AM
CISO
Information Technology and Services
Mid-Market (51-1000 emp.)
"Robust, Scalable IT for Unwavering Client Security"
What do you like best about IBM Maximo Application Suite?

I am really impressed by Maximo's ability to handle our growing IT environment. It consolidates information on all our servers, software licenses, and client data, which is a big help in making strategic decisions and ensuring smooth client campaigns. The reports it generates are super useful for keping everything efficient and secure, especially as we scale to serve more clients. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The learning curve for new team members can be steep, and setting it up to meet our specifc needs takes time and effort. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thanks for your feedback on IBM Maximo. We're glad to hear that you find Maximo is valuable for consolidating information and generating insightful reports in your IT environment and client management. We understand the learning curve and suggest exploring Maximo's learning assets [https://www.ibm.com/training/collection/maximo-application-suite-375] for additional support. Feel free to reach out to your sales contact for further assistance.

See how IBM Maximo Application Suite improved
Verified User in Telecommunications
CT
Small-Business (50 or fewer emp.)
"Review of Maximo application"
What do you like best about IBM Maximo Application Suite?

Ticketing functionality is upto the mark. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

GUI is very rigid. Needs to be upgraded. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

We're pleased to hear that IBM Maximo Application Suite is helping with CMDB, ticketing functionality, and asset management. Your feedback on the GUI is valuable, and we will take it into account for future enhancements. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

ghribi h.
GH
Maximo EAM Senior Consultant
Enterprise (> 1000 emp.)
"IBM Maximo Application Suite: A Powerful EAM Solution for Streamlining Asset Managemen"
What do you like best about IBM Maximo Application Suite?

Maximo offers a wide range of features, from core functionalities like work order management and asset tracking to more advanced capabilities like predictive maintenance and reliability planning. This makes it a one-stop shop for most asset management needs.

Maximo can adapt to various business sizes and industries. Its high level of customization allows companies to tailor it to their specific needs and workflows.

Maximo integrates well with other IBM technologies and third-party applications, allowing for a more unified data landscape and streamlined operations Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Maximo's wide range of features can be a double-edged sword. The initial setup and learning curve can be steep, especially for smaller companies or those without dedicated IT staff Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for sharing your positive feedback on the IBM Maximo Application Suite! We're delighted to hear that you appreciate its comprehensive features, adaptability, and seamless integration with other technologies. Regarding the learning curve, we encourage you to explore our training portal at [https://www.ibm.com/training/maximo] for resources tailored to your needs and to enhance your experience further.

We recommend that you join the IBM Maximo TechXchange Community, a place to collaborate, share knowledge, and support one another in everyday challenges.

See how IBM Maximo Application Suite improved
Basil E.
BE
Analyst
Small-Business (50 or fewer emp.)
"A comprehensive software for asset management solution for optimizing opertions."
What do you like best about IBM Maximo Application Suite?

The thing I like most about IBM maximo application suite is that its ability in integration and management of an asset's life cycle from purchase to disposal which streamlined our operations significantly. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The one thing I dislike about IBM maximo application suite is the steep learning curve the user has to inculcate while using the software during the initial use. The. intricacies and nuances of the software is a bit hard to tackle for an early user. The software being sluggish during complex database analysis. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Basil, thank you for your positive and honest review of IBM Maximo Application Suite. IBM continues to look at ways to enhance Maximo capabilities, simplifying where possible, while addressing the needs of customers across multiple industries. Input from customers like yourself help us identify and prioritize areas for us to focus on and improve. We really appreciate the feedback.

Verified User in Real Estate
AR
Mid-Market (51-1000 emp.)
"Meridian title"
What do you like best about IBM Maximo Application Suite?

I appreciate IBM Maximo Application Suite for its extensive customization capabilities, allowing organizations to tailor the software to their specific asset management workflows and requirements, including the ability to configure fields, screens, and workflows to fit unique processes; this makes it highly adaptable to diverse industries and business needs. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

A dated user interface, a steep learning curve for new users, potential high cost compared to other options, complex deployment process, and the need for significant customization to fit specific business needs. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Thank you for taking the time to provide your feedback based on your experience working with IBM Maximo Application Suite (MAS). We appreciate your comments about MAS extensive configuration capabilities that enable it to be implemented to meet business needs. You also commented on the user interface and learning curve required to learn the product. IBM has focused on delivering modern and updated applications with the new Maximo Application Framework. Delivering role based applications, dashboards and redesigned mobile applications. We hope you begin to see the improvements and benefits of using the changes we're making.

Riyasat A.
RA
Engineering Positions
Small-Business (50 or fewer emp.)
"Best experience"
What do you like best about IBM Maximo Application Suite?

User friendly, I can say easy to use the interface provided by this application just amazing. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

As per my experience I can't dislike. I will always like to use and recomend to my friends and family also. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Riyasat, Thank you for your comments about your experience working with IBM Maximo Application Suite (MAS). IBM has put a significant focus on providing an improved user experience by delivering a modern, user-friendly and intuitive application UI and also with the new mobile applications. We're glad to see your positive feedback on ease of use.

PF
Small-Business (50 or fewer emp.)
"Amazing and productive"
What do you like best about IBM Maximo Application Suite?

In addition to being the best EAM tool on the market, it is capable of leveraging, optimizing and guaranteeing the quality of maintenance within factories and industries. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The product is great, but its only flaw is the infrastructure which, due to the latest update, requires a lot of hardware resources Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

Hi Pedro, We appreciate your feedback based on your experience working with IBM Maximo Application Suite (MAS), especially your comments about how it can help improve maintenance across industries. You also mentioned the infrastructure requirements with the containerized applications and the use of Red Hat OpenShift. We believe you'll see benefits from this architectural approach with improved administrative actions and easier upgrades. Thanks again for your input.

Verified User in Financial Services
IF
Enterprise (> 1000 emp.)
"My Application Review"
What do you like best about IBM Maximo Application Suite?

Easy UI and navigation during the appilcation proccess. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

No feedback, at least a confirmation email upon receiving of application would've been good. Didn't get a rejection decision email either. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

Thank you for your feedback. We are glad to hear that the easy UI and navigation are helping with your application process. We appreciate your suggestion regarding email communication – could you please provide more details on this through our feedback channel at [ideas.ibm.com] so we can take appropriate action?

See how IBM Maximo Application Suite improved
UC
Mid-Market (51-1000 emp.)
"Desired Results"
What do you like best about IBM Maximo Application Suite?

Maximo IT under Maximo suite really helps lot. Lot of our customers uses for their workloads. Integration with Maximo suite enables faster delivery. East of use and Ease of implementation. Development team is ready to consider the requirements and deliver it in the next release. Available 24x7 customer support. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

So far not seen any issues at this moment. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

24 months

Average Discount

15%

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IBM Maximo Application Suite Features
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Reliability
Dashboards
Performance
Forecasting
Asset Register
Relationships
Costs
Status
History
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