IBM Maximo Application Suite Pros and Cons

IBM Maximo Application Suite Pros and Cons: Top Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users appreciate the ease of use of IBM Maximo Application Suite, finding it simple to implement and manage. (25 mentions)

Users love the unified platform of IBM Maximo, enhancing operational efficiency and simplifying asset management tasks. (22 mentions)

Users value the robust integration capability of IBM Maximo Application Suite, enhancing seamless operations across diverse environments. (12 mentions)

Users find the ease of implementation of IBM Maximo Application Suite to be highly beneficial for their operations. (11 mentions)

Users appreciate the seamless integrations in IBM Maximo Application Suite, enhancing operational efficiency through advanced analytics and IoT. (11 mentions)

Users find the complexity of IBM Maximo challenging, particularly during setup and upgrades, affecting usability. (17 mentions)

Users face a complex setup requiring significant time and expertise, challenging for smaller organizations with limited IT support. (10 mentions)

Users find the navigation and interface outdated, causing frustration and complicating simple tasks and updates. (9 mentions)

Users find the difficult learning curve of IBM Maximo Application Suite frustrating, requiring significant time and resources for setup. (8 mentions)

Users report a difficult setup process for IBM Maximo, requiring significant time and expertise, especially for smaller organizations. (7 mentions)

Users experience slow performance with IBM Maximo Application Suite, especially during data synchronization after connectivity issues. (7 mentions)

Users face a training deficiency with IBM Maximo, making it hard for new members to adapt effectively. (4 mentions)

Top Pros or Advantages of IBM Maximo Application Suite

1. Ease of Use

Users appreciate the ease of use of IBM Maximo Application Suite, finding it simple to implement and manage.

See 25 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"One of the best Asset Management suite I have used"

What do you like about IBM Maximo Application Suite?

The interface revamp is greatly appreciated as well as the integration with other software tools

Verified User

Mid-Market (51-1000 emp.)

4.5/5

"Advanced analytics and predictive maintenance"

What do you like about IBM Maximo Application Suite?

Large enterprises with complex asset portfolios and deep IT resources.

2. Asset Management

Users love the unified platform of IBM Maximo, enhancing operational efficiency and simplifying asset management tasks.

See 22 mentions

See Related User Reviews

Helio R.

Enterprise (> 1000 emp.)

5.0/5

"Maximo and MAS: Strong Foundations for Smarter Asset Management"

What do you like about IBM Maximo Application Suite?

What I like best about IBM Maximo Application Suite is how it brings everything together into a unified, modern platform. The integration of AI, mobil

Sivakumar M.

Mid-Market (51-1000 emp.)

4.5/5

"MAS review"

What do you like about IBM Maximo Application Suite?

Maximo is the best in class suite available for Asset Life Cycle Management. It is powerful, flexible and configurable as per the business process.

3. Integration Capability

Users value the robust integration capability of IBM Maximo Application Suite, enhancing seamless operations across diverse environments.

See 12 mentions

See Related User Reviews

Sachin K.

Mid-Market (51-1000 emp.)

5.0/5

"Good software for inventory management"

What do you like about IBM Maximo Application Suite?

It is very good software for office management, it is easy to use, it is easy to implementation, customer support is good, frequently used this softwa

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Optimum Efficient Operations and a detailed analysis of the IBM Maximo Application Suite."

What do you like about IBM Maximo Application Suite?

To me, what was the most impressive thing in IBM Maximo Application Suite is the powerful AI-driven predictive maintenance it demonstrates. The suite

4. Implementation Ease

Users find the ease of implementation of IBM Maximo Application Suite to be highly beneficial for their operations.

See 11 mentions

See Related User Reviews

Sachin K.

Mid-Market (51-1000 emp.)

5.0/5

"Good software for inventory management"

What do you like about IBM Maximo Application Suite?

It is very good software for office management, it is easy to use, it is easy to implementation, customer support is good, frequently used this softwa

Virender Y.

Mid-Market (51-1000 emp.)

4.5/5

"IBM Maximo Application is Good."

What do you like about IBM Maximo Application Suite?

provides a comprehensive platform for tracking assets and monitoring.

5. Integrations

Users appreciate the seamless integrations in IBM Maximo Application Suite, enhancing operational efficiency through advanced analytics and IoT.

See 11 mentions

See Related User Reviews

Sachin K.

Mid-Market (51-1000 emp.)

5.0/5

"Good software for inventory management"

What do you like about IBM Maximo Application Suite?

It is very good software for office management, it is easy to use, it is easy to implementation, customer support is good, frequently used this softwa

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Optimum Efficient Operations and a detailed analysis of the IBM Maximo Application Suite."

What do you like about IBM Maximo Application Suite?

To me, what was the most impressive thing in IBM Maximo Application Suite is the powerful AI-driven predictive maintenance it demonstrates. The suite

Top Cons or Disadvantages of IBM Maximo Application Suite

1. Complexity

Users find the complexity of IBM Maximo challenging, particularly during setup and upgrades, affecting usability.

See 17 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Maximo is making Fleet Management simpler and more efficient"

What do you dislike about IBM Maximo Application Suite?

IBM upgrades sometimes cause disruption as they affect maintenance. From the beginning it requires a strong learning curve. Deployment is a complex pr

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"It's nyc Application Suite is highly regarded for asset management"

What do you dislike about IBM Maximo Application Suite?

Complecity :- it has so many options some times we puzzle got in it.

2. Complex Setup

Users face a complex setup requiring significant time and expertise, challenging for smaller organizations with limited IT support.

See 10 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Maximo is making Fleet Management simpler and more efficient"

What do you dislike about IBM Maximo Application Suite?

IBM upgrades sometimes cause disruption as they affect maintenance. From the beginning it requires a strong learning curve. Deployment is a complex pr

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Optimum Efficient Operations and a detailed analysis of the IBM Maximo Application Suite."

What do you dislike about IBM Maximo Application Suite?

The most irritating thing I have used so far with IBM Maximo Application Suite includes the strong learning curve, at elaboration in implementation, w

3. Not User-Friendly

Users find the navigation and interface outdated, causing frustration and complicating simple tasks and updates.

See 9 mentions

See Related User Reviews

Harish S.

Enterprise (> 1000 emp.)

2.5/5

"Good tool for Asset lifecycle management"

What do you dislike about IBM Maximo Application Suite?

Navigation is bad, user access control with IT team, Placement of icons is not friendly - it should be left oriented and not right, Path to upgrade is

Anne A.

Mid-Market (51-1000 emp.)

4.5/5

"Maximo trainer since 2007, worked with 50+ different organizations using the Maximo and MAS8 & MAS9."

What do you dislike about IBM Maximo Application Suite?

Every major version release changes the interface. This is difficult for users.

4. Difficult Learning

Users find the difficult learning curve of IBM Maximo Application Suite frustrating, requiring significant time and resources for setup.

See 8 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Optimum Efficient Operations and a detailed analysis of the IBM Maximo Application Suite."

What do you dislike about IBM Maximo Application Suite?

The most irritating thing I have used so far with IBM Maximo Application Suite includes the strong learning curve, at elaboration in implementation, w

Amgad M.

Mid-Market (51-1000 emp.)

4.5/5

"Robust, Scalable IT for Unwavering Client Security"

What do you dislike about IBM Maximo Application Suite?

The learning curve for new team members can be steep, and setting it up to meet our specifc needs takes time and effort.

5. Difficult Setup

Users report a difficult setup process for IBM Maximo, requiring significant time and expertise, especially for smaller organizations.

See 7 mentions

See Related User Reviews

Verified User

Mid-Market (51-1000 emp.)

5.0/5

"Maximo is making Fleet Management simpler and more efficient"

What do you dislike about IBM Maximo Application Suite?

IBM upgrades sometimes cause disruption as they affect maintenance. From the beginning it requires a strong learning curve. Deployment is a complex pr

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Optimum Efficient Operations and a detailed analysis of the IBM Maximo Application Suite."

What do you dislike about IBM Maximo Application Suite?

The most irritating thing I have used so far with IBM Maximo Application Suite includes the strong learning curve, at elaboration in implementation, w

6. Slow Performance

Users experience slow performance with IBM Maximo Application Suite, especially during data synchronization after connectivity issues.

See 7 mentions

See Related User Reviews

ABDUL W.

Enterprise (> 1000 emp.)

5.0/5

"excellent"

What do you dislike about IBM Maximo Application Suite?

Reporting and validation system in fleet management

Rance F.

Small-Business (50 or fewer emp.)

4.5/5

"IBM Maximo Application Suite Recommendation"

What do you dislike about IBM Maximo Application Suite?

The application sometimes becomes slow and heavy.

7. Training Deficiency

Users face a training deficiency with IBM Maximo, making it hard for new members to adapt effectively.

See 4 mentions

See Related User Reviews

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Optimum Efficient Operations and a detailed analysis of the IBM Maximo Application Suite."

What do you dislike about IBM Maximo Application Suite?

The most irritating thing I have used so far with IBM Maximo Application Suite includes the strong learning curve, at elaboration in implementation, w

Amgad M.

Mid-Market (51-1000 emp.)

4.5/5

"Robust, Scalable IT for Unwavering Client Security"

What do you dislike about IBM Maximo Application Suite?

The learning curve for new team members can be steep, and setting it up to meet our specifc needs takes time and effort.

G2 reviews are authentic and verified.

Here's how.

Rastko K.

Mid-Market (51-1000 emp.)

10/9/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"MAS review"

4/5

What do you like best about IBM Maximo Application Suite?

The opportunity to have all assets and plans at one centralized place Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Problems with mobile apps which are usual with new releases Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

edit

Thank you, Rastko, for your feedback. We’re glad to hear that the centralized management of assets and plans in IBM Maximo Application Suite adds value to your operations. We appreciate your comment on mobile app performance and are continuously working to improve stability with each release.

If you’re open to it, we’d welcome your insights shared on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

8/27/2021

"Maximo Lead"

5/5

What do you like best about IBM Maximo Application Suite?

I am MAS v8 and 9 certified professional and using Maximo Application Suite v9 for some time. Maximo manage functionality is the same as older Maximo version (v7) however new version orientation is good. New Maximo Mobile app is good in terms of performance and usability.

We use AppPoints licensing model on concurrency model that helps to save cost. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

In my view --> below features should be added:

1. Some features available in old Maximo version are not available.

2. Some companies using third party software for eSourcing. IBM should consider including eSourcing within Maximo.

3. Same as before, include HR and financials modules in Maximo.

4. Budgeting is an important function for all organizations. IBM should consider enhancing this feature in Maximo. Seamless integration with Financials will add value. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

edit

Thank you for taking the time to review IBM Maximo Application Suite. We really appreciate your input and suggestions for areas to improve. Here is the link to the enhancement website where you can enter these requests. https://ibm-ai-apps.ideas.ibm.com/

Mani P.

Financial Consulting Assistant

Small-Business (50 or fewer emp.)

9/11/2025

"Helpful Software for Daily Operations"

5/5

What do you like best about IBM Maximo Application Suite?

It makes it simple to organise work, track parts, and manage service requests.

Also, I can see everything in one dashboard. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The system can be heavy at times.

And some menus are hard to find until you get used to it. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

edit

Hi Mani, Thank you for your feedback on your use of Maximo Application Suite. We have made a focused effort on improving the end user navigation, consolidating actions and use of a common left hand menu to make it easier to access applications across the suite. We appreciate your input. Let us know if you have any questions.

Mahi P.

Financial Engineering

Enterprise (> 1000 emp.)

9/10/2025

"Useful system for managing assets and daily operations"

5/5

What do you like best about IBM Maximo Application Suite?

It keeps all asset records organised and makes it easier to assign jobs to the right team. The mobile option is also helpful when not at the desk. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

The interface looks old fashioned, and sometimes too many clicks are needed to complete simple tasks. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

edit

Thank you, Mahi, for your feedback. We’re pleased to hear that IBM Maximo Application Suite helps you keep asset records organized and improves task management, both in the office and on the go. We appreciate your comments on the interface and navigation, and we continue to enhance usability to ensure a more streamlined experience.

If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Vedant B.

Supply Chain - Inventory and Procurement Specialist

Enterprise (> 1000 emp.)

9/9/2025

"Easy to Use and Reliable"

5/5

What do you like best about IBM Maximo Application Suite?

It makes asset and maintenance management very simple. I like how everything is in one place, from work orders to inventory. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Sometimes it feels slow and takes time to load, and new users may find it a little confusing at first. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

edit

Hi Vedant, Thanks for your feedback and input on your use of IBM Maximo Application Suite. You mention that sometimes it feels slow and has performance issues. There are many variables that can impact performance, but there are ways to make configuration changes that can improve it. Here is a link to the MAS Performance wiki that covers the configuration options you can consider implementing. https://ibm-mas.github.io/mas-performance/

Neha C.

Associate Technical Manager

Small-Business (50 or fewer emp.)

10/9/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Maximo Product Review"

3.5/5

What do you like best about IBM Maximo Application Suite?

Powerful platform that helps organizations manage maintenance, reliability, and operations efficiently. It's robut and feature-rich Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Complexity and steep learning curve, when it comes to setup and upgrades. Can be resource-intensive. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

edit

Thank you, Neha, for your thoughtful review. We’re pleased that you recognize IBM Maximo Application Suite as a powerful and feature-rich platform supporting efficient maintenance and operations management. Your feedback on setup complexity and resource requirements is valuable, and we’re continually working to simplify these areas.

Thanks again for being part of the Maximo community!

Taimur Hasan M.

Lead Mechanical Engineer

Mid-Market (51-1000 emp.)

5/26/2022

"Maximo has a very user friendly interface and it has a pretty decent learning curve."

5/5

What do you like best about IBM Maximo Application Suite?

The new interface is more swift than the previous one. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Customizable color coding can be introduced in Maximo scheduling module to help user in more efficient planning. Review collected by and hosted on G2.com.

Response from Dave Gasdia of IBM Maximo Application Suite

edit

Thank you for taking the time to give a review based on your experience working with IBM Maximo Application Suite. We really appreciate your positive feedback. You can submit an enhancement request using this website: https://ibm-ai-apps.ideas.ibm.com/

Anne A.

Maximo Application Suite Trainer and Training Developer

Mid-Market (51-1000 emp.)

10/7/2025

"Maximo trainer since 2007, worked with 50+ different organizations using the Maximo and MAS8 & MAS9."

4.5/5

What do you like best about IBM Maximo Application Suite?

I love to see the data our users can get out of it! Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Every major version release changes the interface. This is difficult for users. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

edit

Thank you, Anne, for sharing your feedback. We’re glad to hear that you find value in the insights and data capabilities of IBM Maximo Application Suite, and that MAS 9’s expanded features are helping reduce the need for add-ons. We appreciate your input regarding interface changes and continue to focus on ensuring a smoother transition experience with each release.

If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!

Muhammad Ovais K.

Senior Network Engineer

Telecommunications

Mid-Market (51-1000 emp.)

5/20/2025

"Review for Business IBM Maximo Application Suite"

4.5/5

What do you like best about IBM Maximo Application Suite?

The Maximo Application Suite helps my company in optimizing asset utlization, reduces downtime, and somehow it extends assets life.

Maintenance cost is greatly reduced for our organization r, as we get real-time data on our systems performance and identifying potential issues before any major breakdown or Outage. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

It took time to get expertise, and the system and integration is bit complex and lengthy, which I assume can be make simpler for the use of a professional or startup person. Review collected by and hosted on G2.com.

Response from Balaji Santhanakrishnan of IBM Maximo Application Suite

edit

Thank you for sharing your feedback! We are glad to hear that IBM Maximo Application Suite has been instrumental in optimizing your asset utilization and reducing maintenance costs for your organization. We appreciate your feedback on the complexity of the system and integration, and we are continuously working to improve user experience and simplify the process. If you have additional recommendations on this topic, please share them on the IBM Ideas [https://www.ibm.com/support/pages/welcome-ibm-ideas-portal] portal page.

MOHAMMAD S.

Finance Associate

Mid-Market (51-1000 emp.)

9/23/2025

"Review of IBM"

5/5

What do you like best about IBM Maximo Application Suite?

It is a completely AI driven approach faster, scalability, flexibility, trustworthy.

It ensures transparency and privacy too. Review collected by and hosted on G2.com.

What do you dislike about IBM Maximo Application Suite?

Cost can be less, then it will be available to everyone to cost effective people's. Review collected by and hosted on G2.com.

Response from Ondrej Zosiak of IBM Maximo Application Suite

edit

Thank you, Mohammad, for sharing your feedback. We’re pleased to know that you value IBM Maximo Application Suite’s AI-driven capabilities, scalability, and focus on transparency and security. Your comment on cost considerations is appreciated, and we continue to explore ways to make our solutions more accessible while maintaining enterprise-grade quality and support.

If you’re willing, we’d appreciate you sharing your experience on Gartner Peer Insights via this link - https://gtnr.io/knydWPgKq

Thanks again for being part of the Maximo community!