---
title: IBM MaaS360 Reviews
meta_title: 'IBM MaaS360 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 212 reviews by the users' company size, role or industry
  to find out how IBM MaaS360 works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 212
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---


# IBM MaaS360 Reviews
**Vendor:** IBM  
**Category:** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 212
## About IBM MaaS360
IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace.



## IBM MaaS360 Pros & Cons
**What users like:**

- Users appreciate the **comprehensive control and user-friendly features** of IBM MaaS360 for managing diverse devices effectively. (48 reviews)
- Users value the **strong security features** of IBM MaaS360, ensuring comprehensive protection across various devices and platforms. (46 reviews)
- Users value the **comprehensive control** that IBM MaaS360 offers for managing diverse devices and ensuring compliance. (38 reviews)
- Users appreciate the **ease of use** of IBM MaaS360, highlighting its intuitive platform and seamless integration. (37 reviews)
- Users value the **robust protection** offered by IBM MaaS360, enhancing security and management across multiple devices. (24 reviews)
- Users appreciate the **intuitive interface** of IBM MaaS360, making device management effortless and efficient. (24 reviews)
- Users value the **centralized management** of IBM MaaS360, streamlining device security and operations across various platforms. (23 reviews)
- Cross-platform (23 reviews)
- Users praise the **seamless integrations** of IBM MaaS360, enhancing security and ease of device management. (23 reviews)
- Platform Compatibility (23 reviews)

**What users dislike:**

- Users find the **learning curve challenging** , particularly for newcomers navigating IBM MaaS360&#39;s advanced features and interface. (24 reviews)
- Users feel that the **poor interface design** of IBM MaaS360 hinders usability and complicates user experience. (17 reviews)
- Users find the **poor UI** of IBM MaaS360 frustrating, especially for clients struggling to navigate the system. (17 reviews)
- Users notice **slow performance** in IBM MaaS360, which can hinder productivity and frustrate those seeking efficiency. (17 reviews)
- Users find the **outdated interface** of IBM MaaS360 cumbersome, hindering their ability to navigate efficiently. (13 reviews)
- Users find IBM MaaS360&#39;s **complexity** overwhelming, facing slow operations and a cumbersome interface, impacting usability. (12 reviews)
- Users highlight the **high cost** of IBM MaaS360 compared to alternatives, suggesting a need for pricing improvements. (12 reviews)
- Missing Features (12 reviews)
- Not User-Friendly (12 reviews)
- Poor Reporting (12 reviews)


## IBM MaaS360 Discussions
  - [use via a proxy server](https://www.g2.com/discussions/use-via-a-proxy-server) - 1 comment, 1 upvote
  - [Is there a way to ensure no registered devices can connect to an unsecured wi-fi network?](https://www.g2.com/discussions/13562-is-there-a-way-to-ensure-no-registered-devices-can-connect-to-an-unsecured-wi-fi-network) - 1 comment, 1 upvote
  - [Android Enterprise](https://www.g2.com/discussions/13508-android-enterprise) - 1 comment, 1 upvote
  - [What is IBM MaaS360 with Watson?](https://www.g2.com/discussions/what-is-ibm-maas360-with-watson) - 2 comments

- [View IBM MaaS360 pricing details and edition comparison](https://www.g2.com/products/ibm-maas360/reviews?page=9&section=pricing&secure%5Bexpires_at%5D=2026-08-08+15%3A01%3A23+-0500&secure%5Bsession_id%5D=5580728a-618d-43e4-b2b0-0a16463f9b2c&secure%5Btoken%5D=a3d8b68a69fd6f9473ca1a4a597f5dfbbb7a6b1c26fa3ce8be2b50ee521c6412&format=llm_user)
## IBM MaaS360 Integrations
  - [Apple Business Essentials](https://www.g2.com/products/apple-business-essentials/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)

## IBM MaaS360 Features
**Scope**
- Endpoint Inclusiveness
- Multi-OS Support

**Administration**
- Compliance
- Web Control
- Application Control
- Asset Management
- Device Control
- Patch Management
- Password Management
- Compliance Management
- Remote Monitoring & Management
- Workflow Management
- Policy Management
- Assessment Management
- Endpoint Management
- Incident Management
- User Management
- Audit Management
- PCI Compliance
- Web Threat Management
- Device Management

**Monitoring**
- Investigate
- Monitoring
- Misconfigurations
- Integrate
- Visability
- Continuous Monitoring

**Generative AI**
- AI Text Summarization

**Agentic AI - Mobile Application Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI - Autonomous Endpoint Management**
- Behavioral Analysis
- Adaptive
- Predictive

**Services - Endpoint Detection & Response (EDR) **
- Managed Services

**Additional Functionality**
- Generative AI
- Event Analysis
- Prioritization
- AI Copilot
- Whitelisting/Blacklisting
- Remediation Management
- Alerts/Notifications
- Behavioral Analytics
- Continuous Monitoring
- Root Cause Analysis
- Endpoint Management
- Anomaly/Malware Detection

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management
- System Isolation

**Platform - Mobile Device Management (MDM)**
- Regulation Compliant

**Platform**
- Regulation Compliant
- Device Enrollment
- Device Configuration

**Security**
- Reporting and Alerts
- Endpoint Protection
- Remote Wiping

**Functionality**
- System Isolation
- Firewall
- Endpoint Intelligence
- Anomaly/Malware Detection

**Remediation**
- Remediation
- Audit

**Monitoring and Management - Autonomous Endpoint Management**
- Patch Management
- Oversees
- Self-Healing
- Centralized Dashboard

**Additional Functionality**
- Role-Based Permissions
- Data Analysis Tools
- Anomaly/Malware Detection
- Risk Alerts
- Password Management
- Access Management
- Data Classification
- Access Control
- Incident Response Checklists
- Active Directory Integration
- Multi-Factor Authentication
- Search/Filter
- Real-time Alerts
- Remediation Management
- Risk-Based Authentication
- Configuration Management
- Generative AI
- Activity Dashboard
- AI Copilot
- Prioritization
- Deception Management
- Root Cause Analysis
- Identity Verification
- Access Certification
- Behavioral Analytics

**Vulnerability Prevention**
- Endpoint Intelligence
- Firewall
- Malware Detection

**Operating System**
- Multi-Systems Support
- Apple Support
- Android Support

**Operating System**
- Multiple Mobile Operating System Support
- Apple Support
- Android Support

**Management**
- Device Enrollment
- Device Configuration
- Device Compliance
- Usage Information
- Data Separation

**Analysis**
- Automated Remediation
- Incident Reports
- Behavioral Analysis
- Risk Analysis
- Customizable Reports
- Summary Reports

**Additional Functionality**
- SSL Security
- HIPAA Compliant
- API
- Threat Response
- Endpoint Protection
- Maintenance Scheduling
- Third-Party Integrations
- Security Auditing
- Application Security
- Encryption
- Network Security
- Real-Time Reporting
- AI Copilot
- Reporting/Analytics
- Authentication
- Financial Data Protection
- Anti Virus
- Secure Data Storage
- Virus Definition Update
- Activity Dashboard
- VPN
- Audit Trail
- Anti Spam
- Access Controls/Permissions
- Data Visualization
- Alerts/Escalation
- Data Security
- Real-Time Analytics
- Collaboration Tools
- Secure Login
- AI/Machine Learning
- Single Sign On
- Behavioral Analytics
- Prioritization
- Reporting & Statistics
- IOC Verification
- Monitoring
- Two-Factor Authentication
- Server Monitoring
- Vulnerability Scanning
- Activity Tracking
- Event Logs
- Risk Assessment
- Real-Time Notifications
- Real-Time Monitoring
- Whitelisting/Blacklisting
- Activity Monitoring
- Alerts/Notifications
- Risk Alerts
- Behavior Tracking
- Tokenization
- Web Traffic Reporting
- Generative AI

**Security Management**
- Incident Reports
- Security Validation
- Compliance 

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information
- Mobile Device Management
- Lockdown Management
- Endpoint Management
- User Session Management
- Content Management
- Patch Management
- Task Management
- Mobile Content Management
- Security Management
- Audit Management
- Remote Monitoring & Management
- Data Management
- Policy Management
- Compliance Management
- Asset Lifecycle Management
- Configuration Management
- User Management
- Inventory Management
- Software Management
- Deployment Management

**Security**
- Device Management
- Custom Alerts
- Security
- Security Management
- Mobile Content Management
- Password Management
- Document Management
- Audit Management

**Agentic AI - Unified Endpoint Management (UEM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Mobile Content Management
- Generative AI
- Remote Access & Monitoring
- Deployment Management
- Policy Management
- Patch Management
- Encryption
- Compliance Management
- Alerts/Notifications
- Configuration Management
- User Management
- Support Ticket Management
- BYOD Management
- AI Copilot
- Mobile Device Management
- Endpoint Management
- App Management
- Access Controls/Permissions
- Workflow Automation

**Security**
- Remote Wipe
- Security

**Management**
- Applicatons Management
- Applications Consolidation
- Whitelist
- Blacklist
- Usage Information
- Policy Management
- Compliance Management

**Agentic AI - Mobile Device Management (MDM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integration
- Third-Party Integrations
- Active Directory Integration

**Agentic AI - Enterprise Mobility Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Mobile Access
- Usage Tracking/Analytics
- Automatic Reset
- Onsite Printing
- Self Service Portal
- Remote Access/Control
- For Android Devices
- Surveys & Feedback
- Digital Signage
- Barcode/Ticket Scanning
- Touch Screen
- Point of Sale (POS)
- Timeout
- Multi-app mode
- Offline Access
- Generative AI
- QR Codes
- Data Synchronization
- Location Tracking
- AI Copilot
- Browsing Restrictions
- Customizable User Interface
- Self Check-In/Check-Out
- Secure Browsing
- Alerts/Notifications
- Customizable Branding
- Video Looping
- Self Ordering
- For iPad Devices
- Reporting/Analytics
- Single-app mode
- Templates
- Check-in/Check-out
- Ticketing
- Order Entry
- Broadcast Messaging
- Visitor Tracking
- Secure Data Storage
- Access Controls/Permissions
- Wireless Internet Access Control
- Single Sign On
- Enrollments/Onboarding
- Automatic User/Device Recognition
- API
- Kiosk Mode
- Remote Update/Installation
- Activity Dashboard
- Synchronization Scheduling
- IT Asset Tracking
- Two-Factor Authentication
- Wireless Troubleshooting
- Monitoring

**Additional Functionality**
- Offline Access
- Push Notifications
- GPS
- Authentication
- Usage Tracking/Analytics
- Backup and Recovery
- Mobile App
- Performance Monitoring
- Remote Access/Control
- Generative AI
- Wireless Internet Access Control
- Asset Tracking
- Reporting & Statistics
- Wireless Troubleshooting
- AI Copilot
- Access Controls/Permissions
- Activity Dashboard
- Remote Device Locking
- Document Storage
- Mobile Access
- Automatic User/Device Recognition

## Top IBM MaaS360 Alternatives
  - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (264 reviews)
  - [Jamf](https://www.g2.com/products/jamf/reviews) - 4.7/5.0 (2,232 reviews)
  - [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) - 4.5/5.0 (251 reviews)

