--- title: IBM Trusteer Rapport Reviews meta_title: 'IBM Trusteer Rapport Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how IBM Trusteer Rapport works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 5 scale: '5' date_modified: '2026-06-22' parent_category: name: Endpoint Protection url: https://www.g2.com/categories/endpoint-protection --- # IBM Trusteer Rapport Reviews **Vendor:** IBM **Category:** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) **Average Rating:** 3.7/5.0 **Total Reviews:** 5 ## About IBM Trusteer Rapport Helps financial institutions detect and prevent malware infections and phishing attacks, maximizing protection for their customers. ## IBM Trusteer Rapport Reviews ### 1. Trusteer caused a boot failure on brand new laptop **Rating:** 0.0/5.0 stars **Reviewed by:** Joern R. | User, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2022 **What do you like best about IBM Trusteer Rapport?** It adds security if it does not corrupt your system files. **What do you dislike about IBM Trusteer Rapport?** It has turned my new laptop into a table ornament. IBM's support for Trusteer forces the customer to conform to a lengthy process instead of actually providing support. **What problems is IBM Trusteer Rapport solving and how is that benefiting you?** Not at all. It is forcing me to wait 2 weeks to receive a recovery stick from my laptop manufacturer. ### 2. IBM Trusteer protects Your online banking! **Rating:** 4.5/5.0 stars **Reviewed by:** Atanas A. | Technical Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2019 **What do you like best about IBM Trusteer Rapport?** The ability to log and check every IP vs DNS. **What do you dislike about IBM Trusteer Rapport?** The product is not widely accepted by banks. **What problems is IBM Trusteer Rapport solving and how is that benefiting you?** It detects malware and phishing attacks. My online banking is much safer. ### 3. IBM Trusteer Rapport - Running in the background **Rating:** 4.0/5.0 stars **Reviewed by:** David S. | Professional Services Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2018 **What do you like best about IBM Trusteer Rapport?** Lightweight. Offers browsing protection running unnoticeably in the background. The dashboard has a link listing the trusted websites, allowing me to know if, for example, a banking website that I use, is included in the list. I like the IP address validation feature. **What do you dislike about IBM Trusteer Rapport?** Sometimes, after opening the browser (Firefox, in particular), a pop-up message appears indicating that I need to manually start Trusteer. This could be because in Firefox, I do not save browsing history. **Recommendations to others considering IBM Trusteer Rapport:** Trusteer is a lightweight added security layer to help guard against internet scams, like phishing. I have found it to be helpful. It does not seem to add any latency to the brower's response time. **What problems is IBM Trusteer Rapport solving and how is that benefiting you?** Added based on a recommendation from one of my banking sites. I use Trusteer Rapport to provide protection in addition to the anti-virus software I use. It is suppose to protect against increasingly more common internet threats, like phishing, screen scraping, etc. ### 4. Best way to secure your website and not get involved in phising or malware attacks **Rating:** 5.0/5.0 stars **Reviewed by:** Jason B. | IT Administrator, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2019 **What do you like best about IBM Trusteer Rapport?** I love how this allows me to figure out the difference between real users and phishing attacks which happen frequently in the field I work in. Could easily stop any malware problems as well. Highly recommended **What do you dislike about IBM Trusteer Rapport?** Nothing I dislike about it to be quite honest. I haven't found one single flaw with their system and it's been working excellent since day one. **Recommendations to others considering IBM Trusteer Rapport:** Would highly recommend this to anyone looking to make their network safe from malware & phishing **What problems is IBM Trusteer Rapport solving and how is that benefiting you?** It allows me to quickly and effeciently tell the difference between a real trusted user and fraudulent activity which should be flagged immediately. ### 5. IBM Trusteer **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa H. | Financial Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about IBM Trusteer Rapport?** I use this software when preparing to do ACH payroll. This product works easily behind the scenes as I am crediting employee’s bank accounts and gives me peace of mind with security measures in place. Clicking on my fab to go from one screeen to another is also very easy. **What do you dislike about IBM Trusteer Rapport?** There is nothing I dislike at all. When the program was removed from my system by mistake, it was very easy to get it back through the download process. **What problems is IBM Trusteer Rapport solving and how is that benefiting you?** Security measures when processing payroll and touching folks bank accounts gives me peace of mind. - [View IBM Trusteer Rapport pricing details and edition comparison](https://www.g2.com/products/ibm-ibm-trusteer-rapport/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-15+17%3A21%3A55+-0500&secure%5Bsession_id%5D=217e4648-b543-41cd-98b3-3a4494c847e4&secure%5Btoken%5D=fe131df3a8703a02823913cc2c004f76d6ce9a57769ccd3431bc354460c9cdfa&format=llm_user) ## IBM Trusteer Rapport Features **Generative AI** - AI Text Generation - AI Text Summarization **Services - Endpoint Detection & Response (EDR) ** - Managed Services **System Control** - Device Control - Web Control - Application Control - Asset Management - System Isolation **Vulnerability Prevention** - Endpoint Intelligence - Firewall - Malware Detection **Security Management** - Incident Reports - Security Validation - Compliance ## Top IBM Trusteer Rapport Alternatives - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - 4.6/5.0 (417 reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - 4.6/5.0 (1,045 reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) - 4.7/5.0 (791 reviews)