IBM i2 COPLINK is police investigation software that consolidates data from many sources, aids collaboration and helps generate tactical leads quickly. Used to generate photo lineups, analyze map data, save search history, and create/export reports in National Incident Based Reporting Standard (NIBRS) formats to the US FBI, i2 COPLINK is modular police software. There is an entry-level core configuration on cloud designed for small-medium sized agencies. The full COPLINK suite can be tailored on premise and on cloud with a variety of optional capabilities.
I like the function of the i2 Analysts Notebook the best because it allows my agency to build complex link analysis charts and interface with the Records Management System and the Computer Aided Dispatch programs for a multitude of things. The look and feel of version 9 is also excellent and much more updated to feel more like a newer Microsoft product. I much prefer it over the previous versions.
What do you dislike?
I really have nothing bad to say about the program, except for an average user, it can be difficult to learn because the program allows you to do so much. I also use RF Flow and much prefer to use i2 Analysts Notebook. Even though many argue RF Flow is easier to use, I believe i2 is a more sound product with more features and a better feel and look overall.
Recommendations to others considering the product
Become very knowledgeable about i2 products and determine if you are a "techy" person or at least someone who can learn to build complex queries, especially if you are planning to use the i2 Analysts Notebook.
What business problems are you solving with the product? What benefits have you realized?
I work with a police agency so we are usually looking at suspects, victims, stolen property, involved vehicles, cell phones, etc. and usually the use of i2 is to assist us in building flow charts, as well as cell phone/link analysis charts and connect cases and persons.
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