What do you like best?
It is all about effectively and efficiently documenting and implementing. I work on existing project where lots of integration work was going on and through lots of meetings and standardized protocols our team implemented client's requirements. Review collected by and hosted on G2.com.
What do you dislike?
Some times you could have way too many meetings. Review collected by and hosted on G2.com.
IBM Global Services Reviews
Describe the project or task the provider helped with:
Global call center upgrade Review collected by and hosted on G2.com.
What do you like best?
Number of resources to pull from. Service delivery centers in multiple countries insured continuity across the projects and Geos Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
CRM engagement. IBMGS performed well in most phases however they delivered a product they thought was superior, not what we wanted! They shoved a round peg into a square hole and tried convincing us it was what we needed (and it wasn't!) They came in over budget and completely under-delivered. Review collected by and hosted on G2.com.
What do you like best?
Great project management, great meeting presence and post-meeting updates, Great executive presence, Always had a technological suggestion from one of their implementation experts. Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
This department help us to implment 4 of our companys in sap ,,from SAP consulting to the hardware consulting , implementation and mantenience.
Only the best practice are allowed in ther performance for the better of the customer, also have great developer to create the implmentation or adjustmen for SAP to integrate the process with the reality of the company. Review collected by and hosted on G2.com.
What do you like best?
Expertices
SAP Consulting
Best practice
Best Hardware
Project Management
Communication with the customer Review collected by and hosted on G2.com.
Describe the project or task the provider helped with:
Enterprise wide CRM deployment with advanced B2B features (linking, messages, etc.) $50M budget, 24 month timeframe. Review collected by and hosted on G2.com.
What do you like best?
CRM features such as previous cases, audit trail, and B2B work well Review collected by and hosted on G2.com.
