# IBM Engineering Workflow Management Reviews
**Vendor:** IBM  
**Category:** [ALM Software](https://www.g2.com/categories/alm-software)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 50
## About IBM Engineering Workflow Management
IBM Rational Team Concert lets you use one tool to collaborate across teams, manage code, run meetings, plan sprints and track work - cloud or on-premise. Work smarter and faster Work on the right things with work tasks that link plans with development and execution. Bring teams together Linked work enables teams to find, fix and test things faster than using isolated, disjointed tools with fragile integration. Project reporting made easy Stay on top of activities and overall progress with simple, automated cross-project reporting with a single view of the truth Reliable and repeatable work Learn, adapt and change your process to meet your needs. Make every team high-performing by sharing best practices. Accelerate time to value Use the cloud to get up and running faster leaving you to focus on innovation.



## IBM Engineering Workflow Management Pros & Cons
**What users like:**

- Users value the **variety of options** in IBM Engineering Workflow Management, enhancing integration and productivity across tools. (1 reviews)
- Users value the **extensive integrations** with various software, enhancing their workflow management and productivity. (1 reviews)
- Users value the **tool integration capabilities** of IBM Engineering Workflow Management, enhancing collaboration across multiple platforms. (1 reviews)

**What users dislike:**

- Users find the **difficult learning** curve challenging, as mastering all features requires significant time and effort. (1 reviews)
- Users find the **expertise requirement** high, needing significant time to master the complex features of IBM Engineering Workflow Management. (1 reviews)
- Users find the **user interface extremely difficult** , requiring extensive learning and causing frustration in usability. (1 reviews)

## IBM Engineering Workflow Management Reviews
  ### 1. Robust ALM Tool for Enterprises, but Needs UX Modernization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohamed Ghazali M. | Business Automation Architect, Banking, Enterprise (> 1000 emp.)

**Reviewed Date:** July 02, 2025

**What do you like best about IBM Engineering Workflow Management?**

BM Engineering Workflow Management (formerly RTC) offers powerful end-to-end lifecycle management. It shines in large-scale, regulated environments where traceability, process enforcement, and integration with systems like DOORS and Rhapsody are crucial. The process templates and role-based access controls are highly customizable, and the Jazz platform enables strong collaboration between devs, testers, and analysts.

**What do you dislike about IBM Engineering Workflow Management?**

The UI feels outdated compared to modern Agile tools like Jira. Performance can lag when handling large repositories, especially on web clients. Setup and onboarding require expertise, and there's a steep learning curve for teams not familiar with Jazz architecture.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

We're using EWM to manage development across multiple teams in a highly regulated industry. It helps ensure compliance through enforced workflows, audit trails, and tight integration with requirements and test management tools. This has significantly improved traceability and reduced audit risk.

  ### 2. Good project workflow management platform

**Rating:** 3.0/5.0 stars

**Reviewed by:** Sasikumar R. | Senior Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** January 02, 2025

**What do you like best about IBM Engineering Workflow Management?**

Lot of options
Synchronization with multiple softwares like Microsoft outlook, Gerrit and Microsoft SharePoint 
Very lite tool
Query option to filter 
Dashboard to analyse and track multiple bugs, story and tasks

**What do you dislike about IBM Engineering Workflow Management?**

Very worst UI
Need a lot of learning to expertise all the features 
Difficult to understand 
Cannot edit or correct the comments once added

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Handle all project stories, tasks, impediment and bugs in one place.
Dashboard to avoid untracking or missing of any bugs or features.
Set priorities to all the bugs and tasks to complete important issues first.

  ### 3. The best enterprise controlled workflow management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 17, 2021

**What do you like best about IBM Engineering Workflow Management?**

IBM suite holds all the software development tools from source code to testing, requirements, and data warehouse reports and BI
Since it's all combined and managed, you can have enterprise components of the above list, and they work bi-directionally with each other - so you can force attaching a task to a code that is related to the same user, and it is on the current sprint, the data warehouse capabilities are endless like the live Excel export that you can work on the sheet data offline and get updates when you're connected.

**What do you dislike about IBM Engineering Workflow Management?**

The biggest drawback is that IBMers do not use it as their primary source control. So by not promoting it, the popularity declined dramatically, and developers moved to open source code versioning and cloud options where their code resides outside the vendor's premise (e.g., China). So the gist is IBM doesn't promote its product, and so the popularity declines.
The source control plugin supports only Eclipse and Visual Studio clients, making it hard for other IDEs to blend in.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

The problem solved was force binding code with related tasks since the same vendor controls them, making it possible.
The permission level of each item and attribute is so flexible you could make a work item attribute visible from a specific state and be allowed to modify by one particular group.
It has built-in warnings if you, for example, set a user of the wrong team to a task group would create an alert.
You can set which selected values will be presented based on other selected values, for example, state and city. If you choose a State, it will show only Cities of that state.
Source Control is powerful yet accessible, and you can use right-click menu to get most of your functionality. For example, take a folder from one module and move it with history to another module.

  ### 4. Stable experience but slightly difficult to configure

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ayan D. | Chief Technology Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** June 16, 2022

**What do you like best about IBM Engineering Workflow Management?**

The designer is user friendly. Supports multiple flowers.

**What do you dislike about IBM Engineering Workflow Management?**

Not very easy to configure. Need to keep track of multiple parameter settings.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

New business boarding and operational flows

  ### 5. Great for agile planning, adequate for SWCM

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexander L. | Manager of IT Systems Engineering Solutions Group, Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2019

**What do you like best about IBM Engineering Workflow Management?**

I like the flexibility of the planning features and the ability to customize work item types and workflows to fit your practice.  I like the ability to import templates from 3rd party sites (like scaled agile) for implemented SAFe workflow.

**What do you dislike about IBM Engineering Workflow Management?**

The software configuration management piece doesn't allow for distributed change management where you can take code chunks or streams and export them from one instance of RTC to another.  I also don't like the ability to delete projects from the database, you can only archive.   

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

We use EWM for Agile planning and linked work assignment to other tools in the IBM CLM ecosystem such as RQM (ETM), DOORS, and DM/RMM.   We are implementing our MBSE practices using these tools along with client applications like Rhapsody and RPE.

  ### 6. Overall positive, however; we have struggled with the source code repository and a Cloud move.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about IBM Engineering Workflow Management?**

We have probably overused the workflow management for RTC with our work items in IT. However, it has allowed us to manage roles and permissions in RTC and store all of our work items in 1 tool. Originally, we used excel or an old Lotus Notes database. We use it as a source code repository and it has allowed us to tie in locking down of the streams for change control and be consistent using one code respository for .net and java based applications. 

**What do you dislike about IBM Engineering Workflow Management?**

We are currently struggling with migrating to the cloud and running online verifies which appears to be a bug in the software. Also, we are doing a POC to move our source code for our Duck creek application off of the tool set due to issues with code merge challenges and merging efforts. This has introduced defects to production and cause a nightmare of code mgmt in our IT department because of the size of the manuscripts in the application as it is thousands of lines of code. It also does not allow us to be devops and we are going in that direction and looking at other source code repositories.

Another challenge we struggle with is management of the roles/permissions. This is really cumbersome to manage. 

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

While the collaboration can be challenging due to spamming with email (and some of it is our own fault) it has allowed us to collaborate with our business and IT offshore vendors effectively so everyone has visibility to all of our work items. Our business has become very experienced in managing the defects and enhancements via dashboards we have setup. We have also had other areas in our corporation tie into the defect tracking and enhancements. We also use it somewhat as a Release management tool for managing our work items in the Release as well as defects found against that.  As well, the business has reached out to me on some customization in our work items vs having to extract data to spreadsheets and manage it separately.

  ### 7. Using RTC for workflow management and Agile processes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2019

**What do you like best about IBM Engineering Workflow Management?**

I like how customizable the tool is. It allows teams and users to really configure the tool for their specific needs. The tool is also very tightly integrated with many other IBM tools.

**What do you dislike about IBM Engineering Workflow Management?**

One of the things with the extreme customizability is that when the tool is integrated to the other tools, the more customized it is, it tends to break certain aspects of the tool. Either that or, the configuration is not easily defined to make it work.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

We current use it in IT for workflow management and task assignment. We also use it for agile planning in conjunction with our customers (engineers) to define their needs.

  ### 8. Granular permissions and extensiible

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about IBM Engineering Workflow Management?**

The ability to integrate with other systems while allowing controlling access and permissions to content plus changes.  The OSLC and REST API are extensive enough the extend the system to meet regulatory requirements efficiently

**What do you dislike about IBM Engineering Workflow Management?**

Lack of consistency across interfaces and intuitiveness of the interface leads user to the conclusion the system is too complex thus costly to develop products in.  Configuration needs to be careful to focus consistency across work items and rest of the system.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Defense and Aerospace DO-178, ARP 4754, and DO254 development.  The ability to capture and manage change of artefacts is beneficial and crucial to the development.

  ### 9.  RTC good system to work

**Rating:** 3.5/5.0 stars

**Reviewed by:** Laura F. | Programador sénior, Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2018

**What do you like best about IBM Engineering Workflow Management?**


We use RTC to manage our workflow. It is a fairly complete tool that helps to better manage the work of employees. Mainly, tickets are generated, which will be tasks that each of the employees will manage. It has the possibility of changing the state in which it is found, what kind of

In short, it is a layer of managing work items with flexible process flows, revisions, approvals, discussion features captured / grouped in one place. It allows to obtain the complete information of the work element with the history of how it evolved.

**What do you dislike about IBM Engineering Workflow Management?**

The administrator controls are powerful, but there is a fairly complicated learning curve and you will need the support of the colleagues who already know how to use it or the IBM manaual. It is too powerful to manage it easily from the start if you are new as an administrator.

The concept of the SDLC in RTC is very good and clear, but if you bring this tool to an existing organization, your developers, testers, etc. They will NOT accept it easily. You MUST make sure you have adequate time to train, have sessions to experiment and ask questions, and offer unlimited retraining sessions. Seriously. Make RTC administrators own that, because that will ultimately save you time and frustration as an administrator, since people will start learning the RTC method and will be less and less likely to cause alarms and panic in the last hours before to schedule an implementation.

**Recommendations to others considering IBM Engineering Workflow Management:**

Manage the entire SDLC, from planning, development, testing and launching in the production environment.

It manages code bases in all projects, year after year, easily compartmentalizing development flows into projects.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

I would consider it in order to manage a good work flow in large companies, where workers are not in the same office and the volume of work is very large.

  ### 10. Use EWS for multiple traditional and non-traditional applications

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2019

**What do you like best about IBM Engineering Workflow Management?**

Significant functionality out of the box with the ability to configure and automate with API exposure

**What do you dislike about IBM Engineering Workflow Management?**

Difficult for new users to navigate, can be overwhelmed and find it difficult to understand what they need to do.  For better or worse, many users don't feel like they need training, but they do.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Traditional Engineering Change Management.  Have also adapted for managing several other use cases where complex workflows and data management required

  ### 11. in depth tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Harish S. | SME / Trainer - Enterprise Asset / Facilities Mgt, &amp; Industrial Materials, Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2019

**What do you like best about IBM Engineering Workflow Management?**

ease of use is the best feature. the latest version offers real good UI features

**What do you dislike about IBM Engineering Workflow Management?**

its a little too bland. use work center type of UI to make it look better

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

process re-alignment

  ### 12. RTC good system to work with

**Rating:** 4.0/5.0 stars

**Reviewed by:** Laura G. | Back End Developer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 09, 2018

**What do you like best about IBM Engineering Workflow Management?**

We use RTC to manage our workflow. It is a quite comprehensive tool that helps manage employees' work much better. Primarily, tickets are generated which will be tasks that each of the employees will manage. It has the ability to change the status it is in, what type of

In summary, it is capable of managing work items with flexible process flows, reviews, approvals, and discussion features captured/grouped in one place. It allows obtaining the complete information of the work item with the history of how it evolved.

**What do you dislike about IBM Engineering Workflow Management?**

The administrator controls are powerful, but there is quite a steep learning curve and you will need the support of colleagues who already know how to use it or the IBM manual. It is too powerful to manage easily from the beginning if you are new as an administrator.

The concept of SDLC in RTC is very good and clear, but if you bring this tool to an existing organization, your developers, testers, etc. will NOT accept it easily. You MUST ensure that they have adequate time for training, have sessions to experiment and be able to ask questions, and offer unlimited retraining sessions. Seriously. Make the RTC administrators own that, because ultimately it will save you time and frustration as an administrator, as people will start to learn the RTC method and will be less and less likely to cause alarms and panic in the final hours before scheduling an implementation.

**Recommendations to others considering IBM Engineering Workflow Management:**

Manage the entire SDLC, from planning, development, testing, and release in the production environment.

Manage codebases across all projects, year after year, compartmentalizing development flows easily into projects with ease.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

I would take it into account to manage a good workflow in large companies, where workers are not in the same office and the volume of work is very large.

  ### 13. Engineering Tool Management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about IBM Engineering Workflow Management?**

IBM Engineering Workflow Management helps my company map requirements to products. We develop these product to help with knowledge on our sensors. The best thing I like about Engineering Workflow is the traceability it provides on development cycle. 

**What do you dislike about IBM Engineering Workflow Management?**

I had a long learning curve with the product.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Shorting the development cycle benefits the lower cost of product delivery.

  ### 14. Potential in progress

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2019

**What do you like best about IBM Engineering Workflow Management?**

WM has a lot of potential to improve the workflow when properly is used with other tools in IBM ALM suites. It supports SAFe which is important for organization that requires scalability with Agile framework.

**What do you dislike about IBM Engineering Workflow Management?**

Limited usability on plan views and tools can be unreliable at times.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Improvement transparency, traceability and efficiency with work management in various organizations

  ### 15. recommended this to my friends

**Rating:** 4.5/5.0 stars

**Reviewed by:** Stephen W. | system engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2019

**What do you like best about IBM Engineering Workflow Management?**

easy to use. easy to configure. nice subscription and notification. nice workflow control

**What do you dislike about IBM Engineering Workflow Management?**

DNG and RQM need to be more consistent with RTC,. RTC itself is great. Things  like CSV import and export. Things like review. Things like subscription and notification

**Recommendations to others considering IBM Engineering Workflow Management:**

easy to learn and use to manage work items

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

manage workflows

  ### 16. We recommend it conntinuously.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2019

**What do you like best about IBM Engineering Workflow Management?**

This tools set, including the other integrated tools, provide the best platform for scaling agile teams for complex systems with stringent compliance requirements.  

**What do you dislike about IBM Engineering Workflow Management?**

It can be confusing for new users as to which tool they are in, or need to be in, sometimes,

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Developing large software and systems engineering applications

  ### 17. Accelerated delivery for the last 10 years

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2019

**What do you like best about IBM Engineering Workflow Management?**

Ease of use
Configuration is straightforward
Easily extendable
Support for multiple processes

**What do you dislike about IBM Engineering Workflow Management?**

Lack of performance monitoring systems
Heavily uses network
Debugging is not very easy
Expensive

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

This is the main source of task, defect, and work management. We use this as a centralized system for management reporting as well.

  ### 18. good overall perspective

**Rating:** 3.5/5.0 stars

**Reviewed by:** olivier h. | system architect, Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2019

**What do you like best about IBM Engineering Workflow Management?**

capability to reconcile system and software change or epic through a unique concept (work item). 

**What do you dislike about IBM Engineering Workflow Management?**

MMI is not always intuitive and the charts are "old school". A more modern look would be apreciatedx

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

system/software continuity and the capability to link requirement (or test) to EPICs

  ### 19. Advantage to a complete suite of tools

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about IBM Engineering Workflow Management?**

It becomes a big advantage to have a set of tools that all work together and work well

**What do you dislike about IBM Engineering Workflow Management?**

At times it is over kill the amount of administration they require.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Moving to an agile process.  THe tools have a pretty good out of the box solution

  ### 20. Agile Project Management Tool - IBM RTC

**Rating:** 5.0/5.0 stars

**Reviewed by:** Namrata V. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 21, 2017

**What do you like best about IBM Engineering Workflow Management?**

The dashboards and GUI produced as a result of IBM RTC Tool are very easy to understand, loved by Senior Management for the various detailed versions (cuts of data) that can be viewed by them. Widgets can summarize the data very well. Reduced management risk - By continuously integrating your system, you know exactly how much functionality that you have built to date. Provides high visibility into project activities and team progress, thus enhancing team collaboration with integrated features

**What do you dislike about IBM Engineering Workflow Management?**

A bit difficult for new users to understand as they can get easily inundated and confused with the User Interface. A good deal of navigation and hands-on required before anyone can begin to understand the system. There can be difficulty with transferring data between the server and the client such a timeouts, out of memory errors or general slowness

**Recommendations to others considering IBM Engineering Workflow Management:**

A little more hands on with the tool will help you understand the tool better, resulting in better use of the tool. Takes a little understanding and detailed analysis to navigate the tool for the first few times, but just like any other tools once you get a hang of it, its quite a good tool to use

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

We were trying to build the Resource Management capability for the program. Earlier we were using SharePoint Lists to manage this, but it was a task to prepare graphical representations of the data for over 5000+ resources in addition to manually editing the details in SharePoint. This tool helped us with easy GUI creation and management of resource data was a breeze thereafter. Very good graphics, great UI features that allows to produce customized data sets to be displayed as a final result to the end user.

  ### 21. it is a very powerful tool for manage change in a project and to perform agile development

**Rating:** 5.0/5.0 stars

**Reviewed by:** jean-bernard l. | Environment engineering definition, Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2019

**What do you like best about IBM Engineering Workflow Management?**

it provides a lot of dashboards and perfectly implement kanban agile 

**What do you dislike about IBM Engineering Workflow Management?**

The user interface may be improved. The dashboards can be better in particular a drill down approach should be appreciated.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Change management and tasks management

  ### 22. One of the best tool in the tool suite

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2019

**What do you like best about IBM Engineering Workflow Management?**

The traceability across the V cycle and good reporting

**What do you dislike about IBM Engineering Workflow Management?**

Slowness once you cross 1000+ components

**Recommendations to others considering IBM Engineering Workflow Management:**

Its a great solution except some issue and some inconsistencies

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Process implementation with workflow management

  ### 23. First time at Orlando IoT conf

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** April 23, 2019

**What do you like best about IBM Engineering Workflow Management?**

The face to face with the IBM professionals. 

**What do you dislike about IBM Engineering Workflow Management?**

The information regarding the standard publication releases. 

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Configuration Management of 1980s tech, developed in the 90s and sustained for 30 years. 

  ### 24. Collaboration and task management

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about IBM Engineering Workflow Management?**

ability to manage work items and provide dashboards

**What do you dislike about IBM Engineering Workflow Management?**

does not support portfolio planning, the planning functionality needs to be more robust like a mpp

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

traceability, planning, reporting

  ### 25. Better way to manage your project

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kanapathy M. | Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** February 13, 2019

**What do you like best about IBM Engineering Workflow Management?**

The Dashboard - the way it was presented 

**What do you dislike about IBM Engineering Workflow Management?**

LIttle complexity ; too  many steps in configurring 

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Managing bigger projects ; Easyn way to manage

  ### 26. CCM review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** April 24, 2019

**What do you like best about IBM Engineering Workflow Management?**

The Kanban board capability - it is nice moving tasks via drag and drop

**What do you dislike about IBM Engineering Workflow Management?**

user interface is hard to navigate at first

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Application lifecycle management

  ### 27. Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2019

**What do you like best about IBM Engineering Workflow Management?**

Source control - ease of use and flexibility

**What do you dislike about IBM Engineering Workflow Management?**

It's a little flaky requiring computer reboot.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Version control and compilation of documents.

  ### 28. IBM Rational Team Concert in an IT Transformation Programme

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** February 12, 2019

**What do you like best about IBM Engineering Workflow Management?**

Team collaboration is simplified by keeping an audit log of changed artefacts while maintaining the integrity thereof.  

**What do you dislike about IBM Engineering Workflow Management?**

I have not seen an integration into Single Signon solutions. If this can be achieved, this will remove a lot of pain.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Team collaboration

  ### 29. RTC is too complex to use unlike Git

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** February 14, 2019

**What do you like best about IBM Engineering Workflow Management?**

There's a whole eco system around RTC, and we can track defects etc.

**What do you dislike about IBM Engineering Workflow Management?**

It's complex to use compared to Git.  We moved to Git of late

**Recommendations to others considering IBM Engineering Workflow Management:**

Make it easier and intuitive to use like Git

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Version control

  ### 30. IBM Rational Team Concert

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2019

**What do you like best about IBM Engineering Workflow Management?**

Very effective tool to managing collaboration through the software development lifecycle.  Integrates will with a strong partner eco-system

**What do you dislike about IBM Engineering Workflow Management?**

Costly and a little difficult to customize

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

collaboration, traceability, and quality through our SDLC.

  ### 31. rational developer

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** February 17, 2019

**What do you like best about IBM Engineering Workflow Management?**

essay to use by user and all people like it 

**What do you dislike about IBM Engineering Workflow Management?**

big system and complexity for developer 

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

change management 

  ### 32. RTC for Jazz teams - (too) many options to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Dmitry L. | IBM Jazz administrator, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 11, 2018

**What do you like best about IBM Engineering Workflow Management?**

you can start with RTC in 1 day - basic installation very simple, no need administration for "out of the box" use. Web interface and Eclipse plug-in - you can choose what you like more or use both. Many integrations with other popular tools (GIT, Jenkins, etc.)

**What do you dislike about IBM Engineering Workflow Management?**

GUI is not so easy as I like. And RTC has too many features for small teams. For a few process configuration tasks you can't use both web or eclipse GUI - you must know which one you should use. Some important (for us and other customer) features waiting for years after we submit it as enhancement on jazz.net. 

**Recommendations to others considering IBM Engineering Workflow Management:**

Start with free 10-users license - you can try all features free and decide do you need RTC or not. You can also use trial licenses for a number of users in case you need more then 10. each license works for 60 days and you can use specific RQM or RTC license for first 60 days and then use "Rational solution for CLM" license (it covers all other) for another 60 days. So you can get 120 day trial. Then you can upgrade for next release and get next trial licenses for new release (IBM issues different licenses for different releases).

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Source control, defect tracking with testing (RQM) and requirements (RDNG) integration. Main benefits - we can track current state of defects and changes. Sometimes we also can check requirements, but it's really hard to force people update requirements in time, so start with small number of most important requirements.

  ### 33. RTC capabilities and its strength and weakness

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2017

**What do you like best about IBM Engineering Workflow Management?**

Work items with flexible process flows, reviews, approvals, discussions features captured / bundled at a single place.
Easy to get the complete information of the work item with the history how it evolved. 

**What do you dislike about IBM Engineering Workflow Management?**

The work item is a static page, built with the process flows, set of attributes as per the work item design. End user does not have option to improve the work items sometimes which is dynamic in nature. 

Example in automobile industry - Vehicle development, there are few cases that the systems/ECU's (Electronic control unit) can get added up due to the market scenarios, competition, technology advancements. As per my initial requirements I might have 15 ECUs, due to market scenarios, now I might need to increase few more systems / ECUs I'm my RTC project area to accommodate the new systems, which currently the admin can only do it to enhance the attribute enumeration literals, meaning dynamic addition by the user is not available.

Other scenarios - In project planning with tasks. Each task is managed as an single work item, if I need create sub tasks under it, then I need create as child tasks linked to the main task work item as parent. If there is a option for parent task to hold sub tasks within the same work item and also provides the lifecycle status of tasks and sub tasks 

**Recommendations to others considering IBM Engineering Workflow Management:**

It is wonderful tool with lots of features and capabilities such plans, work items and SCM for artifacts management. Dashboards are really great, it gives lot of visualization to prioritize the work.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Project management - Internal planning and external planning with vendors using RTC.
Common database similar to SVN for artifacts management using RTC SCM capability.
Defects tracking, SW releases from suppliers.


  ### 34. Great for generating custom reports

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** July 24, 2018

**What do you like best about IBM Engineering Workflow Management?**

Definitely the customization; there are many a number of ways to represent information from  Rational Rhapsody/DOORs, and RPE is a good tool to produce reports that are not necessarily found out of the box.

**What do you dislike about IBM Engineering Workflow Management?**

A pretty steep learning curve, definitely not for beginners.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Used RPE for a Rational Rhapsody integration project; we used RPE to generate reports that were used for use case authors/customer review. As mentioned before, it is very powerful and you can customize pretty much everything.

  ### 35. IBM rational publishing review. Recommended

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2018

**What do you like best about IBM Engineering Workflow Management?**

I live the ease and variety of tools you can use with IBM rational. I can also save to multiple formats that are helpful for variety on which format a client prefers. One of my favourite features is how I can  extract data to not only save me time but increase accuracy.

**What do you dislike about IBM Engineering Workflow Management?**

I really like the software but if I was to pick something I dislike it would have to be the numerous pull down menus. It can be hard to find thing at first. 

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Any variance in sales that we can run reports on. The benefits are the organization of data and variability of formats to choose from. 

  ### 36. RTC is very User friendly change and configuration management tool available in market.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pankaj M. | Software Engineer, Information Technology and Services, Enterprise (> 1000 emp.)

**Reviewed Date:** December 20, 2017

**What do you like best about IBM Engineering Workflow Management?**

Its very user friendly tool and having collaboration with test and requirement management tool.
Java API's are available for writing extensions that makes RTC more reliable tool in the market.

**What do you dislike about IBM Engineering Workflow Management?**

Some features in rtc can be achieved only through rtc eclipse client.
In SCM part very limited options available at web client.


**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Defect Management, Change Management and Version controlling.

  ### 37. Good application for contrl

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josafat de Jesus L. | Desarrollador de software/ líder de proyecto, Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2018

**What do you like best about IBM Engineering Workflow Management?**

The facility for use and praticity for management of tool

**What do you dislike about IBM Engineering Workflow Management?**

Cost of license is more expensive what rational ClearCase

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Control of versions and monitoring the projects

  ### 38. Feature-rich, but buggy UI

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.)

**Reviewed Date:** April 10, 2018

**What do you like best about IBM Engineering Workflow Management?**

Wide range of features supporting multi-disciplinary interests (testing, development, planning, security) for a project.

**What do you dislike about IBM Engineering Workflow Management?**

UI is buggy and takes a while to figure out the workarounds. Tries to be modern but the behavior is clearly missing real-world user feedback.

**Recommendations to others considering IBM Engineering Workflow Management:**

Try Jira. Seriously!

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Agile sprint planning and execution

  ### 39. Best tool which combine change and configuration management activities seamlessly 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** September 20, 2017

**What do you like best about IBM Engineering Workflow Management?**

It provides change and configuration management activities which ensure the linking between these two inter-related things. it helps release managers to deal with change items like tasks and defects rather spend hours in figuring out which configuration they should include in build. Also provide out of the box SAFe template which can provide good start for SAFe implementation

**What do you dislike about IBM Engineering Workflow Management?**

Integration with Visual Studio is not that great. Furthermore licenses are too expensive

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

The major benefit we are getting is trace-ability of change item with configuration items as well as with requirements and quality artifacts. The complete SDLC treability help us in visualizing 360 view of project.  

  ### 40. Better than Service Center or Mantis, not as good as JIRA

**Rating:** 1.5/5.0 stars

**Reviewed by:** Jon G. | Manager, Salesforce Operations and Service (USCM-SPG Group), Insurance, Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2018

**What do you like best about IBM Engineering Workflow Management?**

Stable - somewhat customization in terms of fields, relating efforts and work teams

**What do you dislike about IBM Engineering Workflow Management?**

Feels too complicated, can't truly customize down/remove some fields you don't want

**Recommendations to others considering IBM Engineering Workflow Management:**

It may be good now, but check if you are comfortable with the UX

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Production support, project tracking

  ### 41. Agile implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Manibhushana Rao G. | Product Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 23, 2018

**What do you like best about IBM Engineering Workflow Management?**

A highly equipped tool for implementing Scrum

**What do you dislike about IBM Engineering Workflow Management?**

Integration with other tools is not helpful

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

To implement Scrum

  ### 42. Good program

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2017

**What do you like best about IBM Engineering Workflow Management?**

IBM is a great product that has been around to prove it's worth. 

**What do you dislike about IBM Engineering Workflow Management?**

I have few dislikes about this software program. 

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

This was effective when using the multiple client concept and applying it to the plan. 

  ### 43. Pretty good, even if it really only works well as a full-suite SDLC management solution

**Rating:** 3.5/5.0 stars

**Reviewed by:** Zoltan L. | Consultant, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2016

**What do you like best about IBM Engineering Workflow Management?**

Rational Team Concert, or RTC for short, works best as a full SDLC development, test management, and release management suite. When you have your software architecture and project work management integrated into it, and have tasks assigned and processed the way they should, it really gives the management and end-users great visibility of their projects and where they are in their various phases. However to do that requires that EVERYONE learn and use RTC fully. And that is just way too high a barrier to entry for many places to surmount as they need to continue DOING rather than learning, which is admittedly inefficient and stupid and leads to bad practice becoming ingrained in an organization and thus institutionalized. However, until senior management grants enough time for people to learn to RTC fully as it should be, which is the role of the braver middle managers to push, i.e. be real leaders instead of yes-men goons for the seniors, it a such an easy set of tools to misuse, abuse, waste the potential of, and otherwise turn it into a mediocre partial solution as part of your kit for the SDLC.

That said, the following things are good:
Strong admin controls and powerful automation capabilities in concert (no pun intended) with tools like UrbanCoder for deploying releases.
Good universal work item reference system. Everything can always be found using these, unlike other systems that will use different (i.e. non-universal) references for different things, confusingly enough.
Great for managing work-streams and giving your client/business stake-holders views of your progress via easily managed browser-accessible dashboards.
Relatively easy to manage the forked development of existing stable releases by different teams, or even within the same team if need be for experimental bifurcated development.
Everyone in the SDLC has a role in RTC. Truly everyone. This makes access really nice to control.

**What do you dislike about IBM Engineering Workflow Management?**

The admin controls are powerful but there is a steep learning curve and you WILL need support from IBM to help you there. It's just too damn powerful to manage easily at the start if you're new to it as an admin.
The concept of the SDLC in RTC is very good and plainly obvious but if you're bringing this tool into an existing organization, your devs, testers, etc. will NOT accept it readily. You MUST ensure that they have adequate time to be trained with it, have sessions to just experiment and be able to ask questions, and offer unlimited retraining sessions. Seriously. Make the RTC admins own that, because ultimately that will save YOU time and frustration as an admin as people will start learning the RTC method and become less and less likely to cause huge alarms and panics in the last hours before a deployment is scheduled.

**Recommendations to others considering IBM Engineering Workflow Management:**

Ensure you have plenty of time allocated for training, more training, and retraining. Forcing RTC on users with no time to learn to use it properly is a recipe for disaster.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Managing the whole SDLC, from planning, development, testing, and release into the production environment.
It manages code-bases across all projects, year after year, compartmentalizing development streams readily in projects with ease.

  ### 44. This is a great tool for agile project management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Enterprise (> 1000 emp.)

**Reviewed Date:** January 28, 2017

**What do you like best about IBM Engineering Workflow Management?**

RTC is great for organizing work using agile principles. It's better organised than some other tool I've used.

**What do you dislike about IBM Engineering Workflow Management?**

There are widgets that can be used to summarize data. What I don't like is the inability to write my own query for the widgets - I'm stuck with whatever data choices someone else already picked for me. Also, there's a prioritized list view that uses a number to rank. I'm not able to create a query that will give me this rank number.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

We're able to sort and manage data according to agile principles.

  ### 45. IBM RTC

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2017

**What do you like best about IBM Engineering Workflow Management?**

The user friendliness of the software, doesn't take too much time to train in it's use!

**What do you dislike about IBM Engineering Workflow Management?**

There is not much to dislike about this software.

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

IBM RTC keeps my team on the same page and all of our information in an easy to manage, common place.

  ### 46. Software Survey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 22, 2017

**What do you like best about IBM Engineering Workflow Management?**

Once established, it is easy to manage and monitor requirements elicited and to analyze.

**What do you dislike about IBM Engineering Workflow Management?**

There is a learning curve to getting used to the software

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Program level requirements for IT modernization

  ### 47. Rational Team Concert is the best Agile tool around for distributed teams!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 20, 2016

**What do you like best about IBM Engineering Workflow Management?**

I liked its ease of use the best. The intuitive user interface made performing Scrum development a breeze. The task tracking and the ability for my IDE to use the My Work View made things much easier to keep track. In addition we had a small development team, so the fact that we were able to get 10 free licenses up front really helped us out.

**What do you dislike about IBM Engineering Workflow Management?**

There isn't much to dislike, except for the fact that RTC is huge and there is a steep learning curve to grasp all of its capabilities.

**Recommendations to others considering IBM Engineering Workflow Management:**

Give it a try!

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

We used RTC specifically for Change Control Management and to assist with Agile development. In regards to Project Management and the team collaboration it supports, it is far superior

  ### 48. Used in software development

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 28, 2016

**What do you like best about IBM Engineering Workflow Management?**

Easy to use and track. used to track epics, stories in a sprint. Items can be assigned a priority

**What do you dislike about IBM Engineering Workflow Management?**

Have to custom cteate queries to track things. Some of these should be provided by default. Email notifications doesn't work properly 

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

Used it in agile software development to track stories in sprint

  ### 49. RTC Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Eva H. | Sr. Systems Analyst, Insurance, Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2015

**What do you like best about IBM Engineering Workflow Management?**

RTC allows team members to fully own their work, progress, estimates, etc. This ownership removes the extra time and miscommunication that is associated with communicating status to a PM and the PM then entering your status and tasks in a plan and communicating it back to the team.
RTC also provides the ability of the team and each individual to create queries and charts to help them better understand the progress of their team and any issues that might be present. The dashboards are very visually pleasing, easy to set up and understand.
Keeping track of your own work and updating progress on it is very easy in RTC.

**What do you dislike about IBM Engineering Workflow Management?**

RTC's navigation model is difficult to understand for new users. It is not very intuitive and the UI is inconsistent in some cases which adds to the confusion. Once the user has spent a few months using RTC, this confusion is resolved, but it takes a little time.
RTC does not allow a central way for a PM or a manager to manage work allocations of team members. I hope that this is resolved by an enhancement in the future. We have found that it is not effective approach to rely on each team member across a large organization to keep their allocations up to date at all time. Access to their allocations allowed to their manager would be great.

**Recommendations to others considering IBM Engineering Workflow Management:**

If you are in a large company looking to roll out RTC you must plan and provide the following for your users:
- review your current process outside of the tool and streamline it before you move into the tool. Don't resolve your process issues in the tool or don't expect it to magically resolve them. If your process is inefficient and flawed today you need to fix that BEFORE you configure the tool to it.
- provide a fully staffed and trained adoptions support team to provide training and support to users during adoptions
- provide comprehensive documentation, job aids, guides, etc. for your users to reference once they start using RTC
- set up a governance body made up of reps from all of your user groups, which is responsible for approving all configuration changes to the tool
- ensure you have a strong sponsor from Sr. Leadership who has a vision on what you look to accomplish with the roll out of RTC and who can settle disagreements in the governance body
- prepare for the effort to take months
- prepare for major migration efforts in cases where you are replacing an existing tool

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

1. Previously business users would submit support requests and work intake forms via email or SharePoint, now that we have RTC all business intake takes place via RTC. It is very nice to have the requests entered where they will be managed. Also allows business an insight into the progress of their requests real time.
2. Previously we had multiple ClearQuest schemas to support and use, one for each department and often several within a department for large projects. Today, we have kept RTC consistent across the entire organization. Support is easier, and usability is much better because the user knows how to use the work items regardless of which project they are on.
3. Everyone has access to all projects within a domain, that really simplifies access management and we have not run into any issues with allowing this type of access as default.
4. Because of that consistency of configuration across projects and domains, we now have an improved ability to run more meaningful metrics.

  ### 50. Rational Team Concert is the best Agile tool around for distributed teams!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2015

**What do you like best about IBM Engineering Workflow Management?**

I liked its ease of use the best.  The intuitive user interface made performing Scrum development a breeze.  The task tracking and the ability for my IDE to use the My Work View made things much easier to keep track.  In addition we had a small development team, so the fact that we were able to get 10 free licenses up front really helped us out.

**What do you dislike about IBM Engineering Workflow Management?**

There isn't much to dislike, except for the fact that RTC is huge and there is a steep learning curve to grasp all of its capabilities.  

**Recommendations to others considering IBM Engineering Workflow Management:**

Give it a try!

**What problems is IBM Engineering Workflow Management solving and how is that benefiting you?**

We used RTC specifically for Change Control Management and to assist with Agile development.  In regards to Project Management and the team collaboration it supports, it is far superior.


## IBM Engineering Workflow Management Discussions
  - [What is IBM Engineering Lifecycle Optimization - Publishing used for?](https://www.g2.com/discussions/what-is-ibm-engineering-lifecycle-optimization-publishing-used-for)
  - [What is the best workflow management software?](https://www.g2.com/discussions/what-is-the-best-workflow-management-software)
  - [What are the three products of workflow management systems?](https://www.g2.com/discussions/what-are-the-three-products-of-workflow-management-systems)
  - [What is a workflow platform?](https://www.g2.com/discussions/what-is-a-workflow-platform)
  - [What is IBM RTC used for?](https://www.g2.com/discussions/what-is-ibm-rtc-used-for)

- [View IBM Engineering Workflow Management pricing details and edition comparison](https://www.g2.com/products/ibm-engineering-workflow-management/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-30+01%3A22%3A33+-0500&secure%5Bsession_id%5D=b4b2a0f2-95cb-44fb-8312-972749dce02a&secure%5Btoken%5D=ed0a3492f87105ff43d4df1e6e5441442884e9a4dd820280cd8c0785bcde7406&format=llm_user)

## IBM Engineering Workflow Management Features
**Core Lifecycle Management - ALM Software**
- Test Management
- Traceability
- Requirements Management

**Organization - ALM Software**
- Reporting
- Collaboration
- Project Planning

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