Ben W.
BW
Ben W.
Automation Developer (RPA and OCR Datacap)
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A powerful and complex OCR tool"
4/5
What do you like best about IBM Datacap?

Functionally Datacap has everything you could possibly need. A strong OCR engine and multiple functions as well as customisable rules. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

The software is, dated, to put it politely. There is little online support and there are quirks which you can only really find out through trial and error. Something's just don't work as they should, but there are tricks to get them to work. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Sales Consultant"
4.5/5
What do you like best about IBM Datacap?

The system is very easy to use and has support on the backend from the company to help install the system to work with your ERP system and it also can handle paper scanning and EDI in process from the frontend to the backend. The company was very helpful and providing support to the sales team prospect in helping us sell the solution. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

there wasn't anything that I didn't like. Company was very solid and easy to work with. Review collected by and hosted on G2.com.

Jameson N.
JN
Jameson N.
Partner
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Utilizing Datacap for Data Capture"
4/5
What do you like best about IBM Datacap?

I like the versatility of the product, the ability to configure complex applications in data capture. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

The tedious process to setup applications can be somewhat cumbersome. Also, debugging the application or troubleshooting can cause headaches if you are not familiar with the product. Review collected by and hosted on G2.com.

Jamie D.
JD
Jamie D.
Sr. IBM FileNet Technical Specialist
Information Technology and Services
Mid-Market (51-1000 emp.)
"Datacap - good not great"
3.5/5
What do you like best about IBM Datacap?

Integration with IBM Content Navigator is a major plus. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

Complexity of ruleset/wfl development, the solution promotion process leaves a lot of room for mistakes (heavily file system dependent) Review collected by and hosted on G2.com.

MB
Michael B.
Mid-Market (51-1000 emp.)
"Best data extraction tool I have ever used."
4/5
What do you like best about IBM Datacap?

Datacap makes extracting important information from business documents extremely easy and intuitive. Its unique design allows it to automatically identify the necessary content from documents so you no longer have to go through manually with a highlighter looking for the information that you need. This is a big time saver. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

I have no complaints about this software. It does exactly what it was designed for. Review collected by and hosted on G2.com.

Verified User in Insurance
UI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Beginning to integrate Datacap in business process"
4/5
What do you like best about IBM Datacap?

Being able to extract data from all content and creating searchable pdfs has been a game changer for our business processes. We are able to populate other systems, kicking off other business processes while then utilizing the searchable pdfs in the future for end users to quickly search for text within the documents. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

There isnt much that we dislike at this time. The biggest hurdle has been to change your mindset on how to put the actions together to create the application. Review collected by and hosted on G2.com.

Jean S.
JS
Jean S.
Lecturer at the Engineering School and Faculty of Economics
Banking
Enterprise (> 1000 emp.)
"DataCap Implementation"
4/5
What do you like best about IBM Datacap?

Nice Bar code detection and other features. Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

Implementation times are not fast especially when integrating with Content Manager.

Creating customized flow are not always straight forward.

Support from IBM could be better and faster. Review collected by and hosted on G2.com.

Verified User in Insurance
AI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Automation Smart Business Solutions"
4/5
What do you like best about IBM Datacap?

Ease of upgrading from version to version and the development environment has great debugging tools to use to quickly and articulatly get to the end result quickly. The product has emense logging of the processes as well Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

On occasion the emense logging is still just not enough detail to find the rout cause but thankfully that's not an every day or every month thing to deal with. Review collected by and hosted on G2.com.

Verified User in Building Materials
EB
Verified User in Building Materials
Mid-Market (51-1000 emp.)
"IBM Datacap"
5/5
What do you like best about IBM Datacap?

We love how this works with all our systems. We have had the best experience with this product, based on comparisons with other similar brands. We feel that this option gives us more for the money than other similar products, and also better results and our users really prefer it! Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

We do not dislike anything about this program. We have enjoyed it and use it business wide. NO other options have given us the results that IBM datacap has given us. We do not have any suggestions to make it better, and I highly reccomend it. Review collected by and hosted on G2.com.

PK
Praveen K.
Filenet Administrator
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Datacap is Ideal Scanning Solution"
4.5/5
What do you like best about IBM Datacap?

Scanning mechanism and ease of use provided out of the box Review collected by and hosted on G2.com.

What do you dislike about IBM Datacap?

Slow pace of batch commits might sometimes cause trouble Review collected by and hosted on G2.com.