--- title: IBM Datacap Reviews meta\_title: 'IBM Datacap Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 51 reviews by the users' company size, role or industry to find out how IBM Datacap works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 51 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # IBM Datacap Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by IBM Datacap but has limited features. Are you part of the IBM Datacap team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! IBM Datacap, recognized by Harvey Spencer and Associates as the #1 Capture provider in the Worldwide Software Vendor Capture Report, enables enterprises to automate digitization, classification, and extract important structured and unstructured from business documents to reduce or eliminate manual entry and errors, increase efficiency, productivity, and business insights. IBM Datacap supports the next generation of data capture using artificial intelligence to reduce mundane tasks, reducing the need for manual intervention, allowing enterprises to redeploy knowledge workers to higher value projects. Datacap uses natural language processing, text analytics and machine-learning technologies for complex tasks to enable enterprises to significantly accelerate processes, reduce labor costs, deliver meaningful information and improve the responsiveness of customer service. Data security is increased using role based redaction to automatically redact captured documents, based on the role of the requester, blocking out information according to a user's specifications to ensure protection of sensitive data. Datacap provides flexibility for capturing data from documents from a variety of sources with support for multiple-channel capture by processing paper documents, application images and digital files (such as PDF) from scanners, mobile devices, multi-function peripherals and fax. Enterprises have found IBM's Datacap software can reduce labor and paper costs, helping workers to quickly identify insights resulting in faster, more accurate, decision making. * * * Seller [IBM](https://www.g2.com/sellers/ibm) Discussions [IBM Datacap Community](https://www.g2.com/products/ibm-datacap/discuss) Solution Type Best-of-Breed Overview by Melissa Sowry (Digital Strategist. Content Marketer. Brand Storyteller.) Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/ibm-datacap/pricing) ## Top-Rated Alternatives [ ![Amazon Textract](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amazon Textract") Amazon Textract 4.3/5(27) ](https://www.g2.com/products/amazon-textract/reviews) [ ![Hyperscience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Hyperscience") Hyperscience 4.6/5(54) ](https://www.g2.com/products/hyperscience/reviews) [ ![Tungsten Capture](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tungsten Capture") Tungsten Capture 4.3/5(25) ](https://www.g2.com/products/tungsten-capture/reviews) [ View All Alternatives ](https://www.g2.com/products/ibm-datacap/competitors/alternatives) ## User Insights Average based on 51 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) AA Ahmad A. Consultant Enterprise (\> 1000 emp.) 12/23/2021 "Workflow automation" 4.5/5 What do you like best about IBM Datacap? The ease of workflow automation on manual tasks that user's have to perform, this saves a lot of manual work and corrects mistakes. Review collected by and hosted on G2.com. What do you dislike about IBM Datacap? Mostly its fulfilling my current need and i do not see what i dislike in Datacap. Review collected by and hosted on G2.com. What problems is IBM Datacap solving and how is that benefiting you? We have a set of audit document that needs to be acrhieved with some important data capturing for future purpose in FileNet. Review collected by and hosted on G2.com. Show More 4/18/2023 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Asman A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Asman A.") AA Asman A. Senior Associate Consultant Enterprise (\> 1000 emp.) 12/21/2021 "Intelligent Capturing" 4.5/5 What do you like best about IBM Datacap? The ease of automation and low code / no-code environment can deliver efficient solutions in less time. Review collected by and hosted on G2.com. What do you dislike about IBM Datacap? I am a bit hesitant about the solution movement to the cloud when all industry is slowly moving and want their solution to be cloud-native, Review collected by and hosted on G2.com. What problems is IBM Datacap solving and how is that benefiting you? I am solving solutions like archiving of essential loans, trade documents that are scanned or emailed and are critical to be captured with data, and Datacap automates and makes this job a lot easier for users to just overview the details and submit without doing a lot of manual work, which saves time efforts which also saves a lot of cost. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Lester N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lester N.") LN Lester N. Product Support Analyst Small-Business (50 or fewer emp.) 12/10/2021 "Excellent OCR Tool" 5/5 What do you like best about IBM Datacap? Server capabilities, tons of settings you can tweak that can accommodate almost all types of handwriting and fonts. Review collected by and hosted on G2.com. What do you dislike about IBM Datacap? I don't have anything to dislike. I fully recommend it to companies who need to digitize their documents. Review collected by and hosted on G2.com. Recommendations to others considering IBM Datacap: The most common mistake for a non-technical person is to assume that there is an "all-in-one" setting that can read different sizes of papers and different variants of forms. The papers must be identical and the writings should not be smudged. Review collected by and hosted on G2.com. What problems is IBM Datacap solving and how is that benefiting you? The most common business problem is the danger of losing all those physical paper especially because of floods and fire. With IBM Datacap, all the documents will be properly stored as well as the information therein through scanning. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Raghu M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Raghu M.") RM Raghu M. Datacap Consultant Enterprise (\> 1000 emp.) 11/24/2021 "IBM Datacap soo simple." 5/5 What do you like best about IBM Datacap? User experiences and easy developments using rule based engine. Beginners can learn quickly and design complex applications. OCR and other engine works accurately Review collected by and hosted on G2.com. What do you dislike about IBM Datacap? Support from IBM is very poor and cost of handling and licensing is more. Industry oo capture capabilities are growing faster then the IBM Datacap is growth in the advanced capabilities. Review collected by and hosted on G2.com. What problems is IBM Datacap solving and how is that benefiting you? Datacap helps to streamline the document process. It helps to connect the all the user and there documents from mail rooms, storages and it's digitalize the document for easy retrieval. Datacap help to convert the unstructured data tor structured Data. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![pritam b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "pritam b.") PB pritam b. System Engineer Enterprise (\> 1000 emp.) 12/8/2021 "Good experience" 5/5 What do you like best about IBM Datacap? Datacap is very popular ECM tool , easy to use , very interesting and easy to understand.IBM Datacap is very user-friendly application . All component are easy to understand Review collected by and hosted on G2.com. What do you dislike about IBM Datacap? There is no such point or dislike about datacap because till the date i didn't faced any issues in datacap studio ,datacap components. Need to improve in just action part Review collected by and hosted on G2.com. What problems is IBM Datacap solving and how is that benefiting you? IBM datacap is very helpful for extracting useful and structured context from different document.datacap is very useful for industry's like banking, petroleum etc. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications") CT Verified User in Telecommunications Small-Business (50 or fewer emp.) 12/10/2021 "Best ocr solution technology for Imaging" 5/5 What do you like best about IBM Datacap? It is one of the popular imaging platform and it supports icr, ocr, omr recognition. we can integrate datacap with some other externals systems. Easy to integrate with new technologies aws textract, google vision. Review collected by and hosted on G2.com. What do you dislike about IBM Datacap? in older version it will not support if better ui designing. Now with integration of datacap with ICN it works better. Watson and new technologies are integrating and we can deploy it to Azure in latest versions Review collected by and hosted on G2.com. Recommendations to others considering IBM Datacap: it's one of the best product in Imaging. Review collected by and hosted on G2.com. What problems is IBM Datacap solving and how is that benefiting you? It's one of the best ocr tool to extract data from hand written, machine print and check boxes. Easily integrate with FileNet repositories for storing of documents. It benefits many customers including Health care, banking, finance, invoices. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite SB Sandeep B. CEO Small-Business (50 or fewer emp.) 12/8/2021 "Datacap Review - Good Product" 4.5/5 What do you like best about IBM Datacap? ICR / OCR / OMR capabilities are best, and it gives different options to developers/designers to design the application in line with customer expectations. Review collected by and hosted on G2.com. What do you dislike about IBM Datacap? The strong expectation is to enable the product with more AI capabilities to automate 80% forms/templates to allow Designers to add new forms/templates. Review collected by and hosted on G2.com. What problems is IBM Datacap solving and how is that benefiting you? We are automating the standard forms with high accuracy of OCR to initiate ECM / BPM processes to have a quick TAT for customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Arpit M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Arpit M.") AM Arpit M. Consultant Enterprise (\> 1000 emp.) 11/22/2021 "Best OCR Software with NLP insight edition, document management with multiple 3rd party DMS" 4.5/5 What do you like best about IBM Datacap? Best in DataCap is Intelligent OCR solution, trained himself and generate perfect output. Review collected by and hosted on G2.com. What do you dislike about IBM Datacap? Sometime Handwritten accuracy was not good. Need to work on ICR Review collected by and hosted on G2.com. What problems is IBM Datacap solving and how is that benefiting you? All Banking documents and insurance Docs solving with datacap. Time management repeatedly task minimize. Good accuracy Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jerome L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jerome L.") JL Jerome L. System Analyst Mid-Market (51-1000 emp.) 12/22/2021 "Creating datacap applications using Learning template," 4.5/5 What do you like best about IBM Datacap? I can customize job based on the requirements of the client, can do bulk upload, and can customize the verify page in visual studio. Review collected by and hosted on G2.com. What do you dislike about IBM Datacap? The documentation is very limited, thats why i cant maximize the other features. Review collected by and hosted on G2.com. What problems is IBM Datacap solving and how is that benefiting you? How to scan using ISIScan driver. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite M MANAF . ECM Consultant Enterprise (\> 1000 emp.) 11/23/2021 "Good software to capture and process the documents" 5/5 What do you like best about IBM Datacap? Good OCR Capabilities Can customize the software like adding additional actions Exporting documents/data into multiple ECMs platforms Gathering documents from different sources Review collected by and hosted on G2.com. What do you dislike about IBM Datacap? Barcode reading issues slowness of the procesing documents Review collected by and hosted on G2.com. Recommendations to others considering IBM Datacap: Use and Get benefits Review collected by and hosted on G2.com. What problems is IBM Datacap solving and how is that benefiting you? Solving Customers issues to handling documents.once implement Datacap they will have easy handling process of the documents Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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