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IBM Consulting Reviews & Provider Details

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Sandra C.

Senior IT Auditor

Mid-Market (51-1000 emp.)

7/2/2020

"Best hybrid cloud options and services with fastet deploymenta"

4/5

Describe the project or task IBM Consulting helped with:

I used services like SQL server to administrate databases at Atos or Microsoft Server available on IBM Cloud and WebSphere for web applications available on Microsoft Azure. Review collected by and hosted on G2.com.

What do you like best about IBM Consulting?

It was very user friendly and easy to use. Review collected by and hosted on G2.com.

What do you dislike about IBM Consulting?

At some points if a process messes up, you need to start over and go back to the beginning. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Consulting:

Much more hybrid cloud options than if they would’ve been separated. You get applications like MQ and Liberty available in Microsoft Azure and on the other hand you also got SQL server on IBM Cloud which makes working with their products much more efficient. Review collected by and hosted on G2.com.

What problems is IBM Consulting solving and how is that benefiting you?

For some IBM applications available on Microsoft Azure there are some errors but when you restart the process it’s ok.

Should be fine always since it’s pay-per-use. Review collected by and hosted on G2.com.

Verified User in Medical Devices

Enterprise (> 1000 emp.)

8/30/2020

"Great experience, product could be costly."

3/5

Describe the project or task IBM Consulting helped with:

Implementation of IBM Infosphere Platform Review collected by and hosted on G2.com.

What do you like best about IBM Consulting?

Technical Knowledge, solutions, accessibility of resources. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation

Enterprise (> 1000 emp.)

10/10/2019

"Great product but scope for improvement"

4/5

Describe the project or task IBM Consulting helped with:

I used Blueworlf as a CRM product. It worked quite well. Review collected by and hosted on G2.com.

What do you like best about IBM Consulting?

It helped me reinvent sales with a complete office approach that created memorable moments, helped reps exceed quota, and drive business outcomes. Review collected by and hosted on G2.com.

What do you dislike about IBM Consulting?

It lacked the ability to create customer journeys that deliver ROI and value with a data-driven approach to marketing automation and campaign management. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Consulting:

I would recommend Bluewolf for Salesforce Service Cloud Review collected by and hosted on G2.com.

What problems is IBM Consulting solving and how is that benefiting you?

I use it to design digital commerce for both B2B and B2C customers. Benefits I have realized is a unified approach that creates customers for life! Review collected by and hosted on G2.com.

Verified User in Food & Beverages

Enterprise (> 1000 emp.)

5/25/2019

"Review of IBM micros point of sales system"

0/5

Describe the project or task IBM Consulting helped with:

This service was used as a point of sales system in a restaurant. Review collected by and hosted on G2.com.

What do you like best about IBM Consulting?

I likes that it was simple and very user friendly. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Enterprise (> 1000 emp.)

5/6/2019

"Salesforce Community"

5/5

Describe the project or task IBM Consulting helped with:

7Summits assisted with a Salesforce Service & Community Cloud implementation Review collected by and hosted on G2.com.

What do you like best about IBM Consulting?

Very knowledgable team members. All Team members were Salesforce certified and very familiar with Community Cloud Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

9/3/2018

"Salesforce implementation "

4/5

Describe the project or task IBM Consulting helped with:

Bluewolf was engaged to assist in the configuration and implementation of Salesforce at a small not-for profit that was currently running the organisation without a CRM. Review collected by and hosted on G2.com.

What do you like best about IBM Consulting?

Very engaged and passionate consultants who got to understand the organisation, and configured Salesforce to suit. Review collected by and hosted on G2.com.

What do you dislike about IBM Consulting?

Bluewolf underestimated change management requirement for an inexperienced small organisation. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Consulting:

Very good Salesforce implementer. Like all engagements it is important to assess the change management and support requirement post go-live, and ensure the budget reflects this. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/15/2018

"The Microsoft-IBM alliance for cost-effective marketing and sales. "

4/5

Describe the project or task IBM Consulting helped with:

It helps our organization to maximize our revenue with cost-effective, strategically deployed IT for sales and marketing operations. Review collected by and hosted on G2.com.

What do you like best about IBM Consulting?

Our sales teams can boost productivity, sell together. Review collected by and hosted on G2.com.

Proby P.

Sr. Enterprise Storage Engineer

Enterprise (> 1000 emp.)

2/7/2017

"They end up doing what they want to do"

2.5/5

Describe the project or task IBM Consulting helped with:

CRM engagement. IBMGS performed well in most phases however they delivered a product they thought was superior, not what we wanted! They shoved a round peg into a square hole and tried convincing us it was what we needed (and it wasn't!) They came in over budget and completely under-delivered. Review collected by and hosted on G2.com.

What do you like best about IBM Consulting?

Great project management, great meeting presence and post-meeting updates, Great executive presence, Always had a technological suggestion from one of their implementation experts. Review collected by and hosted on G2.com.

What do you dislike about IBM Consulting?

Horrible implementation, poorly managed budget. Didn't execute on our company's vision rather they tried using a solution they thought we needed.. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Consulting:

Really understand both your environment and your product. Challenge them with questions regarding feature parity and future growth. Plan for the long haul (3-5 years) and challenge them regarding future functionality, scalability, and feature connectivity (Cloud, other CRMs, B2B, etc.) Review collected by and hosted on G2.com.

Alan I.

Gerente de Consultoria ABAP

Enterprise (> 1000 emp.)

2/3/2017

"Best place to find the right proffesional"

5/5

Describe the project or task IBM Consulting helped with:

This department help us to implment 4 of our companys in sap ,,from SAP consulting to the hardware consulting , implementation and mantenience.

Only the best practice are allowed in ther performance for the better of the customer, also have great developer to create the implmentation or adjustmen for SAP to integrate the process with the reality of the company. Review collected by and hosted on G2.com.

What do you like best about IBM Consulting?

Expertices

SAP Consulting

Best practice

Best Hardware

Project Management

Communication with the customer Review collected by and hosted on G2.com.

What do you dislike about IBM Consulting?

Price

Spent of human resources and economic resources

Time lapses not acording to the reality of the project Review collected by and hosted on G2.com.

Recommendations to others considering IBM Consulting:

PLan real date for the implementation , consider the hardest deployments to go first , ADD better process engennierign to define the best proces to work with Review collected by and hosted on G2.com.

Alex L.

Digital Marketing Manager

Education Management

Enterprise (> 1000 emp.)

12/21/2016

"Knowledgeable but not adaptable. High turnover"

3.5/5

Describe the project or task IBM Consulting helped with:

Bluewolf worked on a Pardot Salesforce implementation project. Review collected by and hosted on G2.com.

What do you like best about IBM Consulting?

Very knowledgeable team with many years of experience. Consultants knew what they talking about. Review collected by and hosted on G2.com.

What do you dislike about IBM Consulting?

Project involved multiple brands and the bluewolf team didn't seem to adapt well to the idea of multiple brands and working with matrix organizations across different regions of the world.

Turnover at the company also seemed to be terrible. The project involved at least 3 different main consultants. Review collected by and hosted on G2.com.

Recommendations to others considering IBM Consulting:

Bluewolf seems OK if you have one brand and a specific project. Review collected by and hosted on G2.com.