---
title: IBM Consulting Reviews
meta_title: 'IBM Consulting Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 65 reviews by the users' company size, role or industry to
  find out how IBM Consulting works for a business like yours.
aggregate_rating:
  rating_value: 4.0
  review_count: 65
  scale: '5'
date_modified: '2026-08-10'
parent_category:
  name: Solution Consulting
  url: https://www.g2.com/categories/solution-consulting
---


# IBM Consulting Reviews
**Vendor:** IBM  
**Category:** [Mobility Consulting Providers](https://www.g2.com/categories/mobility-consulting)  
**Average Rating:** 4.0/5.0  
**Total Reviews:** 65
## About IBM Consulting
Consulting and Implementation Practice.



## IBM Consulting Pros & Cons
**What users like:**

- Users find IBM Consulting effective in addressing various business challenges, highlighting its **problem-solving capabilities**. (1 reviews)

## IBM Consulting Reviews
  ### 1. Great experience, product could be costly.

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Enterprise (> 1000 emp.)

**Reviewed Date:** August 30, 2020

**Describe the project or task IBM Consulting helped with:**

Implementation of IBM Infosphere Platform

**What do you like best about IBM Consulting?**

Technical Knowledge, solutions, accessibility of resources.

**What do you dislike about IBM Consulting?**

their service could be high price and licensing complex.

**What problems is IBM Consulting solving and how is that benefiting you?**

Data Governance and process scalability

  ### 2. They end up doing what they want to do

**Rating:** 2.5/5.0 stars

**Reviewed by:** Proby P. | Sr. Enterprise Storage Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2017

**Describe the project or task IBM Consulting helped with:**

CRM engagement. IBMGS performed well in most phases however they delivered a product they thought was superior, not what we wanted! They shoved a round peg into a square hole and tried convincing us it was what we needed (and it wasn't!) They came in over budget and completely under-delivered.

**What do you like best about IBM Consulting?**

Great project management, great meeting presence and post-meeting updates, Great executive presence, Always had a technological suggestion from one of their implementation experts.

**What do you dislike about IBM Consulting?**

Horrible implementation, poorly managed budget. Didn't execute on our company's vision rather they tried using a solution they thought we needed.. 

**Recommendations to others considering IBM Consulting:**

Really understand both your environment and your product. Challenge them with questions regarding feature parity and future growth. Plan for the long haul (3-5 years) and challenge them regarding future functionality, scalability, and feature connectivity (Cloud, other CRMs, B2B, etc.)

  ### 3. 7summits

**Rating:** 3.0/5.0 stars

**Reviewed by:** Philip T. | SVP of Publisher Development, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 21, 2016

**Describe the project or task IBM Consulting helped with:**

great product to help with my team and addon to SFDC.

**What do you like best about IBM Consulting?**

it makes it easier to implement SFDC login and activity with 7 summits.

**What do you dislike about IBM Consulting?**

hard to use at first, but also exepnsive

  ### 4. IBM GS great organization but lacks solid implementation 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2017

**Describe the project or task IBM Consulting helped with:**

Enterprise wide CRM deployment with advanced B2B features (linking, messages, etc.) $50M budget, 24 month timeframe.

**What do you like best about IBM Consulting?**

CRM features such as previous cases, audit trail, and B2B work well

**What do you dislike about IBM Consulting?**

Implementing was very difficult. Many challenges with post implementation support 

**Recommendations to others considering IBM Consulting:**

Costly and be prepared to do a lot of post work implementation 

  ### 5. Bluewolf Implementation

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** November 21, 2013

**What do you like best about IBM Consulting?**

Good Technical Architect for the mobile solutions

**What do you dislike about IBM Consulting?**

Poor Management regarding communication and product managment

  ### 6. Adoption Gurus

**Rating:** 3.0/5.0 stars

**Reviewed by:** Peter B. | Director, Enterprise Solution Architect, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2012

**What do you like best about IBM Consulting?**

BW excels in adoption with roll-outs of Salesforce.  Tons of positive feedback from users of the system.  They are also very good with business process documentation.

**What do you dislike about IBM Consulting?**

Cost and initial communication.   They tend to take a long time in getting back bids on projects.

**Recommendations to others considering IBM Consulting:**

Make sure you have all your details prior to engaging.


## IBM Consulting Discussions
  - [What HCM does IBM use?](https://www.g2.com/discussions/what-hcm-does-ibm-use)
  - [How big is IBM Global Services?](https://www.g2.com/discussions/how-big-is-ibm-global-services)
  - [Does IBM use Workday?](https://www.g2.com/discussions/does-ibm-use-workday)
  - [What are the services offered by IBM?](https://www.g2.com/discussions/what-are-the-services-offered-by-ibm)
  - [What is the best way to make use of all their services combined if you would need them at once?](https://www.g2.com/discussions/29354-what-is-the-best-way-to-make-use-of-all-their-services-combined-if-you-would-need-them-at-once)

- [View IBM Consulting pricing details and edition comparison](https://www.g2.com/products/ibm-consulting/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A42%3A06+-0500&secure%5Bsession_id%5D=4154b455-1a20-4145-8597-a445a2c24fcb&secure%5Btoken%5D=033bc6cbfc2122d92b61e6434817499b4002d765c3a02b4e2b2398110b61c52d&format=llm_user)

## IBM Consulting Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

## Top IBM Consulting Alternatives
  - [Accenture](https://www.g2.com/products/accenture/reviews) - 4.2/5.0 (107 reviews)
  - [Deloitte Consulting](https://www.g2.com/products/deloitte-consulting/reviews) - 4.2/5.0 (62 reviews)
  - [Salesforce Customer Success](https://www.g2.com/products/salesforce-customer-success/reviews) - 4.4/5.0 (367 reviews)

