Vinay C.
VC
Vinay C.
Software Engineer
Small-Business (50 or fewer emp.)
"AI-Driven Reliability, Smooth Setup"
4/5
What do you like best about IBM Concert platform?

I really like how IBM Concert helps in deployment work by detecting risky deployments and predicting what might fail in production, which saves us from potential issues. The integration with monitoring tools is also great because it allows us to constantly monitor our whole application, including both the front end and back end, which helps prevent any downtime. The auto-detection of issues and creation of smart alerts make the application more reliable. Additionally, the initial setup was smooth with most things already sorted, thanks to IBM Concert. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert platform?

I think the overall AI analysis could be a bit more detailed. It could take more context. I think the context is a little bit small. So you can improve that part. Review collected by and hosted on G2.com.

SS
Shubham S.
Small-Business (50 or fewer emp.)
"AI-Driven Insights Enhance Operational Resilience"
4.5/5
What do you like best about IBM Concert platform?

I use IBM Concert for centralized IT operations management and incident resolution, which helps correlate alerts and identify root causes faster. One of its biggest advantages is the AI-driven insights that assist in prioritizing critical incidents and improve response times. The platform also offers clear visibility across infrastructure, applications, and services, which enhances collaboration between teams. Since implementing it, I've noticed improvements in incident management efficiency, reduced downtime, and better overall service reliability. IBM Concert becomes especially valuable because of how well it supports preparation and provides a strong operational environment for teams. Additionally, the very helpful tutorial made the initial setup easy. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert platform?

All good Review collected by and hosted on G2.com.

SB
suhas b.
Enterprise (> 1000 emp.)
"Enterprise-Ready, Automation-Driven Platform"
5/5
What do you like best about IBM Concert platform?

I find IBM Concert to be a strong solution for organizations, especially those with complex or hybrid-cloud infrastructures. It helps in gaining better control over the application lifecycle, reducing security risks, and improving operational efficiency. What I like most is its ability to automate risk remediation, not just detecting problems but fixing them before they impact users, which is a huge leap from traditional monitoring tools. The initial setup of IBM Concert was incredibly easy as well. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert platform?

IBM Concert is powerful, but like any new AI-driven platform, it requires careful adoption. The biggest improvement opportunities lie in expanding its scope, refining AI accuracy, and making integrations smoother. Review collected by and hosted on G2.com.

Ankit Kumar J.
AJ
Ankit Kumar J.
Senior Cyber Security Engineer (Tradeweb)
Enterprise (> 1000 emp.)
"AI-Driven Insights Boost Efficiency, But Setup Needs Improvement"
5/5
What do you like best about IBM Concert platform?

I love IBM Concert for its AI-driven insights that correlate data across tools and provide clear, actionable fixes quickly. It's very helpful in checking root causes across environments and allows me to take actions faster without having to manually piece together alerts. It also helps in finding hidden risks, minimizing alert noise, and speeding up incident resolution for applications. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert platform?

Setup may be tough and deeper integrations with some tools still need some more improvement. I would like simpler initial setup, more clear and detailed onboarding guidance, and more integrations with common SOC and cloud tools to make it more powerful. Review collected by and hosted on G2.com.

Venkat A.
VA
Venkat A.
Kafka Engineer
Small-Business (50 or fewer emp.)
"Prioritizes Security with Detailed Insights"
4/5
What do you like best about IBM Concert platform?

I like how IBM Concert prioritizes vulnerabilities instead of just listing all of them. It really helps us focus on what's important. When there are issues, it doesn't just point them out, but also gives detailed information about where, what, and how things happened. It also differentiates between high severity bugs in test environments and medium-level bugs in critical systems like payment gateways, providing insights into what to prioritize and the consequences of not addressing them. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert platform?

The AI language support is limited, currently only English is used which is a limitation for a global wide audience. Review collected by and hosted on G2.com.

Ayaan K.
AK
Ayaan K.
Software Engineer
Small-Business (50 or fewer emp.)
"Streamlined Automation with Significant Initial Setup"
4/5
What do you like best about IBM Concert platform?

I use IBM Concert to automate my workflows, and there are a lot of integrations available. It helps me to focus on the main task rather than on operational issues, which it handles on its own. I like that it reduces my work stress, gives me more time to focus on myself, and lets me grow even more. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert platform?

It's not easy to maintain and takes a lot of time to normalize data and map system. The initial setup is a hectic process, but it gets easier after integration. Review collected by and hosted on G2.com.

Prakhar D.
PD
Prakhar D.
SDE
Information Technology and Services
Mid-Market (51-1000 emp.)
"AI-Powered Event Automation with a Steep Learning Curve"
3.5/5
What do you like best about IBM Concert platform?

I like how IBM Concert provides noise reduction, so I don't have to use separate tools for logs and metrics, which is good. The AI-powered event/crash automation is pretty appealing because it reduces duplicate events as it already has context and helps prevent a lot of data from being thrown at you without understanding the pain points. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert platform?

I find the learning curve to be too much, and I still feel like I don't know a lot of things about IBM Concert. Review collected by and hosted on G2.com.

Archana  R.
AR
Archana R.
Data Scientist Associate
Small-Business (50 or fewer emp.)
"Clear Visibility Boosts Performance Monitoring"
4/5
What do you like best about IBM Concert platform?

I like that IBM Concert gives clear visibility into system health, making it easier to fix issues faster. I appreciate how it brings everything into one view, allowing us to spot issues quickly and fix them faster. Using it alongside other monitoring tools also gives us a complete view of system performance. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert platform?

There is a bit of a learning curve at the beginning, and the onboarding could be made more simple. Review collected by and hosted on G2.com.

SK
Saif ali K.
Enterprise (> 1000 emp.)
"Unified Insights for Complex Systems with IBM Concert"
2.5/5
What do you like best about IBM Concert platform?

I use IBM Concert to gain visibility into application and infrastructure health. It helps in correlating data across systems and monitoring incidents. The Ai-driven insights support faster root cause analysis and improve system reliability, operational efficiency, and decision making in IT operations. I like its ability to bring together data from different systems into a single, unified view. The initial setup was very good. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert platform?

Nothing Review collected by and hosted on G2.com.

Sneh S.
SS
Sneh S.
Software Engineer
Small-Business (50 or fewer emp.)
"Clear, Unified AI-Driven Application Health Insights Across Hybrid Cloud"
4.5/5
What do you like best about IBM Concert platform?

IBM’s AI-driven view of application health across our hybrid cloud environment provides a clearer, more unified way to understand how our applications are performing. Review collected by and hosted on G2.com.

What do you dislike about IBM Concert platform?

The documentation and best-practice guidance could be more comprehensive and detailed, which would help accelerate adoption and make it easier to get started. Review collected by and hosted on G2.com.