What do you like best?
It's been really nice to have everyone save their documents, images, spreadsheets, etc. to the cloud so anyone in the organization -- and even those outside whom we allow -- can access them anywhere.
What do you dislike?
Sometimes I feel like we have to jump through hoops to find certain items. Searching isn't as easy as it is on Google.
Recommendations to others considering the product
Maybe see if you can get a trial period before committing long term. Try out some competitors to see if you prefer those over IBM.
What business problems are you solving with the product? What benefits have you realized?
We can all save our files in one place and make them accessible to all. That's made work more efficient. We aren't asking people to email us certain files because we know where everything is stored.