IBM Cloud Event Management Reviews

What I find most important is the ability to prioritize the issues as the come in. I used this for a realty project we worked on cross 3 states. At first we were calling a hotline to report issues. With Event Management we were able to streamline and more importantly prioritize the events and issues as they came in.

The UI is tough. It feels like a dated system and for the price point you want want a user friendly experience. Also time used to train on this took a bit longer than what we are used to.

The only recommendation I would say to change the interface. Making it a little more user friendly could help make it more manageable for more people.

We were able to keep operations moving and efficient on a daily basis. We could allocate the proper resources to each event with the headache of phone calls, misunderstood texts/slack. We could actually use our slack to help gain more info on issues.

you can Identify and prioritize operational incidents, notify the right people at the right time and automate resolution activity.

The price is very high and the performance is not good. They need to implementa a real time solution for this product.

As i said is a good tool but the price is high and the performance is poor

Prioritize operational incidents and Notify the right people at the right time

The company and program's customer service is probably the best part of the software. The software is user-friendly

The software has several glitches that would need to be fixed and would greatly improve my rating and the software. When trying to access the native calendar, the app crashes. Updates also occasionally cause the software to crash. When I try to close the notes tab after an update, the software occasionally glitches.

Don't engages software until glitches are completely fixed

Keeping track of appointments, sessions, meetings, agendas, and notes. Very helpful in that sense, but with the glitches, I'm not always able to share information.

IBM's cloud solutions are most powerful, easy to use and result in great performance meeting and exceedingl business needs

Nothing to dislike this solutiion. This solution meets and exceeds all customer expectations

Always evaluate IBM Cloud Management while considering Cloud solutions

Manage PAAS (platform as a solution) and SAAS (Software as a Solution) to replace on site IT Infrastructure with off site. IBM solutions helped to reduce cost, increase operational efficiency and ROI on investements. IBM solutions are also powerful to manage and monitor off site IT solutions

Easy to install and navigate

Its an end to end solution and User friendly platform

It also help's in monitoring

I don't think so i have anything now

If i have will defiantly put up

I would highly recommend this to all.

It really helped in time management.

This is an extremely professional product that enables you to organize all of your business needs and keep your information safe and secure in a protected atmosphere.

I honestly cannot say that there is anything that I dislike about this product as it is everything that I have looked for in a cloud product.

This program is excellent for organizing all of your business information and keeping track of it with up to the minute updates and correlation to everything else in your cloud.

This product provided best of breed uptime and availability metrics for our service level agreements with IBM. I was amazed at how much data you once subscribed.

UI at the the time was rough and slightly buggy that has been very much improved with main stream access and upgrades.

None now at the time service delivery questions from the customers on latency and other performance outage and operations problems.

Adaptability, stability and performance.

I don't like the complex software cluster (heartbeat mechanism). Also the installation process of the on-premise is not so easy.

Be aware of storing your event management data in the cloud (regulations of privacy, GDPR).

Event Management and escalating important events to incident management helping our support focusing on the most important incidents in the service tree. This improves availability and quality of our services.

the easiness of using the product and installation

a lot of dependencies to other products and other restrictions

easy integration in other cloud services

able to manage multiple clouds, drill down on performance attributes

micro management feature to be able to view application layer

using legacy tivoli monitoring

Fast , reliable and approchable. Client accessibility

Data retrieval is easy and fast but not much secure

Customer information and business optimization

Useful for event planning. The software is very complex however and will require extensive training

You really really need someone who has an extensive background in computing to guide you through the software the first few times around

Business problems not so much however it is absolutely golden for event planning and monitoring finance with events and tracking costs

Hard to belieive, but the liscensing structure . We really like the ability to add as much monitoring as wanted per managed vertural server. Much better the competivice products.

Does great with base monitoring -

Mapping application from end to end automatically.

Tier 1 application monitoring. More then just up/down. Perforance montitoring and moving towards predicctive.

Very easy to use and understand. Has helped our company immensely where no other program could.

the cost is a little much but in the long run it all worked out

keep up the good work

time management issues along with other company logistics issues

It has nice features to suit your needs and plenty of space at a reasonable cost

Of course the cost could always be less..

It’s a bit different to learn.

It’s a nice place to to easily share and upload data.

Ability to navigate system easily The system is very touchy

There was nothing that I disliked about this product

Setting up time and dates with different companies of when their events are and what products they need in the process

It is very fast & easy to use for my work.

It took a long time for me to undesrtand how to use it.

I like it & I recommend to friends to use ut

Time-saving

I was able to have a quick ramp-up time with the ease of use.

There was difficulty sharing all the information with my team who were not familiar with the space

Time saving management platform

It helps you resolve incidents quickly and effectively.

I dislike the cost because it is expensive to use

You can resolve problems in apps, and manage services and apps to prevent issues.

fast but I do not fined it as intuitive as exepected ...could use some work here

too much info..i did not find the saerch anb filtering as good as hoped

magmt

The End to end functionality of the palatform is great

We are marketeers and not techies. so the user Interface could be more friendlier

Single platform from registration to execution