I like the stability of the servers and the phone support. That being said, their phone support is not as good as some other companies. Review collected by and hosted on G2.com.

They are expensive for everything. I have had to negotiate with them to bring the cost of new RAM for my server down. My server was unique and new servers have different pricing, but they originally quoted me $140/month for 8gb of ram.

I recently cancelled one of they Cloud Compute platforms, but still have a dedicated server with them. Review collected by and hosted on G2.com.

1. SoftLayer has data centers interconnected on a global private network. We can select the specific SoftLayer data center location we want so they can provision servers in the exact location users desire

2. In AWS when we move data between AWS servers, we have seen “Inter-Region Data Transfer Out” and “Intra-Region Data Transfer” on our bills. But in SoftLayer when we try to move data from one SoftLayer facility to another SoftLayer facility (anywhere in the world), that transfer is free and unmetered though this is not mentioned we found this is good thing.

3. Though AWS and Softlayers are termed as IAAS Softlayer is a clear win since it provisions bare metal for customers which gives more power and advantages in terms of performance and other things.. Review collected by and hosted on G2.com.

Need a very good scalable framework, designed by a very skilled engineer. Becuase beyond a certain number of users, the resources get chewed up quickly and if the framework is badly done, the system lags.Softlayer works better in the US because since because skilled engineers available in US as we are based in Asia we have encountered many issues with it. Review collected by and hosted on G2.com.

SoftLayer has, by far, the most reliable and consistent network I have ever seen. I have tried many dedicated server providers and no one else even comes close. In my 3 years of using this product, none of my monitoring services had reported any downtime. Review collected by and hosted on G2.com.

The only downside is the somewhat high price, although it is very hard to complain when the service is so good. Review collected by and hosted on G2.com.

Its a robust,universal app server to run a enterprise. Review collected by and hosted on G2.com.

Its the best application server server I have used so far, only price matters on decision to purchase. Review collected by and hosted on G2.com.

I develop services that utilize user driven content. I like having complete control of the environment for customized toolchains. The people at Softlayer are able to offer some good advice about what a service actually needs to be dynamic and scalable. And they can provide it. It was a pleasant experience overall, to be able to spin up a new clone, develop, decide wether or not to deploy, and move on. Review collected by and hosted on G2.com.

Softlayer uses a custom panel to manage servers and services. It takes some getting used to. It's more or less a dumbed down version of what's available in the API. But, the access to hardware sort of compensates for this. Review collected by and hosted on G2.com.

Reliability is at par for the websphere. The set of features available for webshere enterprise is very good. Review collected by and hosted on G2.com.

Software is getting a bit heavy. Works great but feels slow when compared to its cousin Websphere liberty profile. Review collected by and hosted on G2.com.

Softlayer has a very high level of automation and lot of stuff gets provisioned without any human involvement.

This leads to super fast provisioning and management of of managed hosting services.... and then they back it up with Great support. Review collected by and hosted on G2.com.

Softlayer has a poor service provisioning interface with lots of fine-print. Some charges are not clearly displayed because of which we had to pay a hefty additional charge in our first month of services. Review collected by and hosted on G2.com.

VPS can be configurable, such as CPU, memory size, storage type, OS, networking and location of server.

It also provide security access via standard VPN protocol.

It provides a easy-use portal to manage VPS. Review collected by and hosted on G2.com.

Since we has used VPS from SoftLayer, all services are good. Review collected by and hosted on G2.com.

The website at the time was undergoing some changes and it hadn't quite "settled".

The API proved to be sufficient for most tasks that I needed at the time - and of course this was the most obvious requirement for automation. While I didn't do anything too complicated, I can say that they accounted for all the features that I had hoped to find which was good.

I believe I had to contact support on two occasions (API related) - and on both occasions the problem was resolved satisfactorily and in a timely manner. The support people were friendly and knowledgeable, and I didn't have to go through a ridiculous maze, or have to constantly ask for the call to be escalated.

I should again point out that I was only there for under 3 months. Review collected by and hosted on G2.com.

The website was a bit clunky and unintuitive, but I'm talking about early 2014. There wasn't anything else that stuck out that I disliked with respect to SoftLayer. Review collected by and hosted on G2.com.

best editing tool.

Integrated ide with all services to develop new applications . Review collected by and hosted on G2.com.

crashes multiple time when no memory to run or multiple clicks on ide makes ide to exit . Review collected by and hosted on G2.com.