--- title: IBM Business Automation Workflow (BAW) Reviews meta_title: 'IBM Business Automation Workflow (BAW) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 111 reviews by the users' company size, role or industry to find out how IBM Business Automation Workflow (BAW) works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 111 scale: '5' date_modified: '2026-07-17' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # IBM Business Automation Workflow (BAW) Reviews **Vendor:** IBM **Category:** [Process Orchestration Software](https://www.g2.com/categories/process-orchestration) **Average Rating:** 4.4/5.0 **Total Reviews:** 111 ## About IBM Business Automation Workflow (BAW) IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work. In addition to process management, workflow uses advanced analytics, business rules, and collaboration to drive more successful, optimized business outcomes. You can choose a deployment option most convenient for your business based on your needs. IBM Business Automation Workflow on Cloud and IBM Business Automation Workflow have the same capabilities. However, the former is a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM. Key Features and functionality: -Enable business users to manage workflows -Implement changes quickly for greater agility -Achieve visibility across end-to-end workflows -Increase efficiency and consistency by reusing process components across multiple workflows. -Deliver better speed and scalability -Access the cloud service from the public cloud or mobile devices through the cloud portal or use a separately available Virtual Private Network (VPN) to connect. -Meet governance and compliance requirements Value of the product and what it can do for your users: -IBM Business Automation Workflow helps bridge business strategy and execution to deliver better outcomes -It helps model, design, implement and monitor more competitive front- or back-office workflows -Automate operations at scale to increase straight through processing and case closure rates -Consolidate disparate information to create unified data records linked by case or customer -Improve your ability to meet and manage information lifecycle governance requirements, such as protecting customer data and complying with data retention regulations ## IBM Business Automation Workflow (BAW) Pros & Cons **What users like:** - Users value the **ease of use** of IBM BAW, finding it intuitive and efficient for business processes. (1 reviews) **What users dislike:** - Users find the **outdated layout** of IBM BAW uninspiring, impacting their overall experience and engagement. (1 reviews) ## IBM Business Automation Workflow (BAW) Reviews ### 1. Enterprise-Grade Workflow Automation with Deep Integration Capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed Ghazali M. | Business Automation Architect, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** July 02, 2025 **What do you like best about IBM Business Automation Workflow (BAW)?** IBM BAW offers a powerful platform for modeling, automating, and monitoring business processes at scale. It supports both BPMN workflows and case management in a unified environment, which is ideal for complex enterprise scenarios. The integration with external systems via REST, SOAP, and Java connectors is robust, and the visibility into process performance through dashboards is a huge plus for operations and compliance teams. **What do you dislike about IBM Business Automation Workflow (BAW)?** The learning curve is steep—BAW requires skilled resources to design, deploy, and maintain workflows efficiently. UI/UX for end users and developers still feels dated compared to modern low-code platforms. Deployment pipelines can be complex, and syncing between environments (especially PROD and DR) isn’t seamless out of the box. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** IBM BAW is helping us automate complex, high-volume business processes across departments while maintaining compliance and control. In our banking environment, we use BAW to streamline processes like salary processing, loan approvals, customer onboarding, and exception handling. These were previously fragmented, manual, and error-prone. With BAW, we now have: End-to-end process visibility and tracking Enforced SLAs and approvals Reduced human error and processing time Integration with core banking, middleware, and external APIs (e.g., GOSI, Mudad, Equation) The biggest benefit is operational efficiency with full auditability, allowing us to meet regulatory requirements without sacrificing speed. It also gives business users real-time insights through dashboards and performance metrics, enabling better decision-making. ### 2. BWA Evaluation **Rating:** 4.5/5.0 stars **Reviewed by:** Domingos Q. | Analista de sistema IBM, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about IBM Business Automation Workflow (BAW)?** BWA greatly aids in the automation of business modeling processes, allowing us to automate and optimize complex workflows, as well as connect with IBM Blueworks Live (i.e., extract the flows created there), which enables organizations to improve operational efficiency and agility. **What do you dislike about IBM Business Automation Workflow (BAW)?** As I don't usually use other similar tools because there hasn't been a need, I can't find a limitation in the tools since they vary according to the needs and experience of each user. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** IBM BAW helps in the ability to monitor and analyze the performance of processes in real-time as well as bring to automation the flows created by the team. ### 3. We use BAW tools in some applications for document control and hiring processes. **Rating:** 4.5/5.0 stars **Reviewed by:** Joao H. | IT Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about IBM Business Automation Workflow (BAW)?** The performance and ease of application. **What do you dislike about IBM Business Automation Workflow (BAW)?** The layout for the end user is not very inspiring and appears to be outdated **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Automation flows that help us to improve our business ### 4. Partnership with IBM **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2024 **What do you like best about IBM Business Automation Workflow (BAW)?** Good tool for BPM, we must explore more **What do you dislike about IBM Business Automation Workflow (BAW)?** Support sometimes leaves something to be desired, we must explore more **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** bpm ### 5. Streamlined Workflow Automation with IBM Business Automation Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2024 **What do you like best about IBM Business Automation Workflow (BAW)?** The standout feature of IBM Business Automation Workflow is its seamless integration capability with other tools via IBM App Connect, enabling the construction of complex workflows and customized tests. **What do you dislike about IBM Business Automation Workflow (BAW)?** I have not encountered any drawbacks or negative aspects while using IBM Business Automation Workflow; it excels in meeting my workflow automation needs efficiently. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** IBM Business Automation Workflow solves the challenge of automating corporate workflows, streamlining business processes, reducing manual errors, and improving overall operational efficiency. This benefits me by ensuring smoother workflow execution, faster task completion, and better resource utilization within my organization. ### 6. Evaluating BAW **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2024 **What do you like best about IBM Business Automation Workflow (BAW)?** What I appreciated the most is the ease of usability. **What do you dislike about IBM Business Automation Workflow (BAW)?** The very high cost in the implementation of solutions using BAW. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Automating the workflow and streamlining the process. Given that with BAW, tasks are easily distributed in each area and resolved by the right people at the right time. ### 7. The automation solution of the twenty-first century, as I have come to know it, in full. **Rating:** 4.5/5.0 stars **Reviewed by:** Noman L. | Market Insights Leader, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2022 **What do you like best about IBM Business Automation Workflow (BAW)?** I like how flexible it is, and how we can develop processes ranging from the most basic to the most complex with no coding necessary. This helps us increase productivity and alleviate some of the challenges and limitations of working remotely. Direct processing eliminates the need for human labor, which enables businesses to increase their output and better respond to shifting consumer requirements. The user interface and overall user experience (UX) are top-notch, and I find that it tremendously improves the journeys of my clients to become pleased and repeat customers. The user interface uses artificial intelligence to gather opportunities from each workflow contact. IBM Business Automation Workflow is one of the best products currently available on the market because it is the only comprehensive automation software that is currently on the market. This makes it extremely helpful to us in coordinating all of our business processes and models through automated workflows. Our staff is better able to gain perspective and make decisions that are more informed moving ahead as a result of the utilization of predictive analysis. **What do you dislike about IBM Business Automation Workflow (BAW)?** Everything is satisfactory, except for the delayed assistance from IBM. One aspect of this product that I do not like is how expensive it is; as a result, most small businesses and medium-to-small enterprises (SMEs) do not test out this Automation solution owing to the high cost of its licenses and budgets. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Its purpose is to streamline processes and hasten enterprise expansion by relying less on human labor and more on the capabilities of artificial intelligence and machine learning. We can provide better analysis of our clients' complicated workflows thanks to this tool. Hundreds of requests from businesses wanting to undergo digital transformation have come in recently, and this trend is only expected to accelerate as more and more small and medium-sized enterprises (SMBs) join the automation revolution. We can now develop AI-powered apps using low-code tools at record speed, delegate jobs to bots, and monitor performance across teams using a unified control panel. We began the transition to remote operations on day one of the first weeks of the CoVID-19 lockdown, and that's when we concluded that business automation is an absolute necessity in the twenty-first century. It was something we did for businesses before, but it never really stood out as a priority. We have been working remotely since we saw the incredible benefits after only two months of implementing full-scale company automation. ### 8. Everything the Business needs in a single BPM solution **Rating:** 5.0/5.0 stars **Reviewed by:** Felipe V. | Specialist in BPM Systemas, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2022 **What do you like best about IBM Business Automation Workflow (BAW)?** It's easy to work with IBM BAW. A tool just for designing process flows, developing decisions in the flows, and designing screens/forms for users with the ease of dragging and dropping ready-made components. The development of SOAP or REST integration with other systems is also easy and simple. **What do you dislike about IBM Business Automation Workflow (BAW)?** Process data management is good, but it is not directly linked to business data. It could improve the management of process data along with business data, without the need for other IBM tools or taking the data to external tools. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** BAW brings monitoring and control to automated processes. As a benefit, we have the ease of development and maintenance of processes, helping to respond quickly to demands. ### 9. My detailed experience with the automation solution of this century **Rating:** 4.5/5.0 stars **Reviewed by:** Abeer M. | Lead Data Analyst, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** July 03, 2022 **What do you like best about IBM Business Automation Workflow (BAW)?** I like the flexibility and the way it enables us to create simple to complex workflows without a single line of code to improve productivity and reduce the complexities and limitations of working remotely. Manual labor is reduced to a minimum through direct processing to improve productivity and meet fluctuating customer requirements. I really love the user-interface and the great UX for the straightforward customer journey with the help of AI to identify opportunities from every interaction in the workflow. We consider this solution one of the greatest tools in the market overall, and no other software is as beneficial to us as IBM Business Automation Workflow, It's the only full-scale automation software in the market, assisting us in orchestrating all of our business processes and models through automated workflows. It provides insights through predictive analysis, assisting our employees in making better business decisions in the future. **What do you dislike about IBM Business Automation Workflow (BAW)?** One critical issue that we never expected to go through while on IBM, When the business has a large dataset and the workload goes heavier and heavier until it freezes/crashes (sometimes), and sometimes it just goes heavy for a while and then gets back to smoothness, I hope we can find out what's causing this since we experienced this with our clients too. And we believe this tool should be for everyone and not only enterprises, and we already implement it for SMB, but we don't find it fair enough with the pricing. In this case, it needs to be improved for them as their usage is never the same as enterprises and a flexible license is all that we/they wish for. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** This tool is designed to automate work and accelerate business growth by reducing manual efforts and giving space to the power of AI and ML to handle your operation and be your super digital assistant. It's helping us to analyze complex workflows for our clients. SMB to Enterprises are transforming now to automation and the new era is on peak now and we're getting hundreds of requests from companies who are planning to go for digital transformation. We are able now to design AI-powered applications with low-code tools seamlessly in no-time, assign tasks to bots, and track performance across departments in one dashboard. We started on day one of the first week of the lock-down of CoVID-19 to switch the entire operation to remotely, and that was the moment we realized how essential business automation is a must-have tool of this century and for every company. We used to implement it for businesses already, but it wasn't so essential to us. We couldn't believe the outstanding results we've gained after the first 2 months of utilizing the entire business automation and we've been remotely since that day. ### 10. IBM BAW/BPM Implementation and its benefits for the Industries using Automation Technologies **Rating:** 4.0/5.0 stars **Reviewed by:** Imtiaz Ahmed M. | Senior Consultant Process Automation, Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2022 **What do you like best about IBM Business Automation Workflow (BAW)?** IBM BPM/BAW is the best business processes automation product and any organization can take benefit from it by developing business processes in BAW to increase time efficieny and business growth and using this organizations can track/minimize loopholes in the process and their manpower smartly. Organizations can reduce a lot of their time spent in manual activities with the help of automation. Everything can be tracked and improved using automation and there is a way to create a paperless environment, everything is on the system (CLOUD). I am a professional consultant and have implementation experience as an IBM BPM/BAW automation specialist, I've implemented this product in multiple banks and worked globally on this product from the technical side. **What do you dislike about IBM Business Automation Workflow (BAW)?** Everything is good enough, but the support from IBM is slow. One thing which I don't like, this product is very costly that's why small industries or SMEs don't try this Automation product due to its expensive license cost/budgeting. **Recommendations to others considering IBM Business Automation Workflow (BAW):** I would recommend all the stakeholders that must try this product if they are looking for automation and their organization growth in the perspective of time and cost-efficiency. Organizations should automate all business processes as now is the digital era and everything should be on track using a single click. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** I've achieved the benefits of time-saving and efficiency in the daily/routine work and its tracking in the multiple projects on which I had worked. With the usage of this product, teams got amazing results and outcomes and their targets due to the automation and less human intervention. ### 11. IBM BAW is a complete software stack to manage contents, documents, workflows and what not. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** June 29, 2022 **What do you like best about IBM Business Automation Workflow (BAW)?** Robust, one-stop solution for all issues **What do you dislike about IBM Business Automation Workflow (BAW)?** Too many updates on the product in short time **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Seamless integration of Case Management, workflows and decisions helped to faster application development, easier maintenance and good developer community forums. ### 12. A powerful and user friendly business automation solution **Rating:** 5.0/5.0 stars **Reviewed by:** Muriel B. | Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2021 **What do you like best about IBM Business Automation Workflow (BAW)?** This solution is engineered to make the entire process for designing a system that streamlines workflow processes straightforward for most users. It is very user-friendly. It integrates and works fantastic with other business software and plugins; project creation and the automation of business processes have been made easier and more convenient. **What do you dislike about IBM Business Automation Workflow (BAW)?** Processes can get stuck sometimes, and the migration of services may take longer than usual. Also, it's not the easiest software to use and manage; a lot of time and resources are put into the learning and training process. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** We are using this solution to streamline the business processes in our enterprise. Building process workflow benefits improving productivity, improving business functions, and adding a lot of value for any business or enterprise. ### 13. IBM BPM - A Complete Solution for Business Processes **Rating:** 4.0/5.0 stars **Reviewed by:** Muzammil A. | Software Engineer - Integration Frameworks, Enterprise (> 1000 emp.) **Reviewed Date:** April 05, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** IBM BPM has a lot of traits. It is a platform for rapid development of Business Processes based on Service Oriented Architecture. This makes IBM BPM developer friendly as well as for Businesses to understand the process workflow and be able to scale the project with new modifications. The best thing about IBM BPM is its modular approach to develop business solutions. It Provides visibility across all activities of company's processes and monitoring its performance. This platform empowers business users to check and read cases, processes, dashboards, and activities from one user interface without affecting the business user experience. **What do you dislike about IBM Business Automation Workflow (BAW)?** The worst thing is when server gets hanged due to a loop running or something computationally intensive. This should be managed by IBM on server side to get safe from such flaw to restart the server if this happens. **Recommendations to others considering IBM Business Automation Workflow (BAW):** For Developers my recommendation is to follow IBM BPM knowledge center documentation to get hands on with fast pace. Always have a decisive approach towards use case before putting your effort in drafting solution. For Businesses and big Enterprises, this tool stands out to be a complete solution for automation. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** I worked on Enterprise Solutions to make the operational efficiency of businesses improvised and to ensure paperless culture within organization. IBM BPM is the best fit for big Enterprises to automate their day to day operations which increase work efficiency of people and less cost for doing business. Its interoperability with other system makes it more flexible for Business Use Cases. ### 14. Best bpm tool suite **Rating:** 5.0/5.0 stars **Reviewed by:** Deepanjan M. | Information Technology Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about IBM Business Automation Workflow (BAW)?** Integration and ease of code since it revolves around vanilla javascript and java **What do you dislike about IBM Business Automation Workflow (BAW)?** Prior know how and understanding and best industry practices is must to learn before you start developing an industry level application **Recommendations to others considering IBM Business Automation Workflow (BAW):** Definitely you can opt for ibm bpm for process automation and workflow automation and digitisation **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Process automation and application development ### 15. Personal Work Experience on IBM BPM **Rating:** 4.0/5.0 stars **Reviewed by:** Rahul S. | Senior Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** High readiblity In BPMN diagrams,Task Claim and Submition is simplified.Scalable ,works fine either for straight through processing as well as complex flows handling third party integrations. **What do you dislike about IBM Business Automation Workflow (BAW)?** UI controls are not that precise for complex devlopment.Snapshots merging .Calling SOA service having lot of objects and complexity is troublesome **Recommendations to others considering IBM Business Automation Workflow (BAW):** If you are looking for complex UI devlopment ,IBM BPM is not a good option,But they have feature of writing custom code which will work out. But if requirement is flow designing ,I will personally recommend it. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Design of the Business flows are clean ,Precise in debugging ,Task claiming and management is now effective.Third party integrations are straight forward. Core system integration ,webservices both inbound amd outbound are quite easily configured. ### 16. BAW to develop processes for the banking sector. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2022 **What do you like best about IBM Business Automation Workflow (BAW)?** The easy of model, design, implement and monitor. **What do you dislike about IBM Business Automation Workflow (BAW)?** Multiple urls and user interfaces to access the product. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** The designing of the approval workflows. ### 17. Great for productivity and efficiency **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2021 **What do you like best about IBM Business Automation Workflow (BAW)?** The ability to automate high-volume routine tasks **What do you dislike about IBM Business Automation Workflow (BAW)?** When switching from another workflow solution, data migration can be a little difficult **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Combining case management capabilities with business process capabilities ### 18. All in One - Best class High capacity IBM **Rating:** 5.0/5.0 stars **Reviewed by:** Arfat M. | junior support engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** All applications in one product. Smooth Operation. High capacity. Can cover thousands of users. Can create different profiles which indeed management become easier. Easy to understand as well **What do you dislike about IBM Business Automation Workflow (BAW)?** Maintenance needed from time to time. As well monitoring needed. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Very efficient. Everything at one place. Easy for management of your business. Very effective in terms of growth ### 19. IBM BPM is all you need for Enterprise Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Sooraj L. | Senior Advisory Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** IBM Business Process Manager has many OOTB tools and components in its palate which cover most of the business needs. Besides that, it does allow us to customize existing components or create new custom components that can be very easily integrated and reused as a library. **What do you dislike about IBM Business Automation Workflow (BAW)?** Writing BPEL services does require a lot of effort, whereas BPMN is very easy and faster. **Recommendations to others considering IBM Business Automation Workflow (BAW):** I would recommend IBM BPM over other couples of products available in the market. It's a mature product and enterprise-ready. IBM does provide easy and flexible licensing, so like if you buy IBM Software/Cloud Pak for Automation, it entitles you to use IBM Business Process Manager (BPM), Operational Decision Manager (ODM), IBM Digital Worker (smaller version of Robotic Process Automation/RPA), Business Automation Insights (BAI) for reporting and monitoring, Content Analyzer, Workstreams, etc. It also enables customers to deploy the applications in the cloud, physical servers, or VMs. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Automation of business flows is very easy, and the product does come up with almost everything business needs. Besides that, the end-user and administration consoles help in managing the product very easily. It's OOTB REST APIs library has helped us a lot in designing headless solutions which some of our use-cases require, and also the build automation has been done using those REST APIs. ### 20. One of the best for business process automation **Rating:** 3.5/5.0 stars **Reviewed by:** Sapan G. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** Latest version of IBM BPM is v8.6. I have experience almost like 2 year on IBM BPM v8.6. IBM BPM is a mature product as compare to previous version. We have developed motor claims automation using this product. Overall experience is good. I personally recommending to use it. It has lots of features to monitor after production deployment. You can also monitor real-time instances. Realtime integration is working perfectly with other system. Service building is much easier in this product. I think this product is one of the best for business process automation. **What do you dislike about IBM Business Automation Workflow (BAW)?** There are few things which I dislike. Like sometime Services got stuck in development. Sometime instances got corrupted in production and we can't handle it. Sometime we get issue with update tracking definition. **Recommendations to others considering IBM Business Automation Workflow (BAW):** For business process automation it is working good. In our organisation we have used this product in 6 project. In all project it is working fine. I recommend to use it. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Using this product we delivered in production before time. Building services is much easier and take very less time. Monitoring instance is very easy which makes our life easier. ### 21. My experience and struggle with IBM bpm **Rating:** 3.0/5.0 stars **Reviewed by:** Naresh kumar V. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** IBM business process manager is product that where we can build the business work flow processes.it is completely service oriented architecture.it has provided user friendly user interface for process designer.it has provided different artifcats to build processes like gate ways, intermediate events, we can create the track to divide or organise the implementation.the tool it self provided toolkits (utilities) to reduce time of implementation.we can create run time (global variables) variables to maintain common properties and we can change them any time in runtime environments with out deployment.the awesome we revert back previous versions of snapshots easily.creating maintaining different levels of access is very easy **What do you dislike about IBM Business Automation Workflow (BAW)?** It does not provide proper reason for exceptions or error when process gets aborted.it will take more time to migrate the instances.if we migrate uca events with modifications it can’t recognise the previous correlation key due to this problem we struggle a lot move token. Instances can not associate with another instances.we can not in multiple windows in single browser (process designer,process inspectors).it looses data syncs frequently **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** We have built our complete project in IBM bpm.we are able integrate with different systems easily.we are able delivery the services on time ### 22. My Experience on IBM Business Process Manager. **Rating:** 5.0/5.0 stars **Reviewed by:** Bharath d. | Software Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** 1.It is easy to create the projects in IBM Business Process manager. 2.It is easy to automate the business process in an efficient way.Even the Business users can understand the Flow of the Project. 3.We can Integrate other systems like SQL Developer,MySQL,SQLServer,java in IBM Business Process manager. 4.In the Coach we can even include AngularJs,Jquery frameworks by including the files in IBM Business Process Manager. 5.We can export data to files like excel,csv by using dataExport coachview in UI. 6.It is easy to develop a project by just dragging the components from palette and writing the Code. **What do you dislike about IBM Business Automation Workflow (BAW)?** 1.For Single select,Multi Select,Radio button Group,Checkbox group In the static list if we give name and value ,it shows value as name and name as value. 2.For two Single selects if we bind same variable list to item input data,While runtime if one drop down value gets changed another one also gets changed. 3. we can't debug the process like we debug the services,cshs. 4.try catch keywords do not catch all the errors properly. 5.We can't use localization resources in process level. 6.In coaches if we add more coachviews it becomes slow while developing UI. 7.Unnamed snapshots create slowness. **Recommendations to others considering IBM Business Automation Workflow (BAW):** I would Recommend IBM Business process manager is best to develop business models. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** 1.It is easy to develop the Business models. 2.It is easy to find out the errors by debugging it. 3.Excellent Exception Handling Techniques. 4.Documentation For IBM Business process Manager is also Available,For UI Sailent Process is available. 5.We can Monitor the flow of Each and Every Activity in Process Inspector So that if any error comes we can get to know where the error has been occured or the data got changed. ### 23. Work Experience on IBM BPM **Rating:** 4.5/5.0 stars **Reviewed by:** Birsingh R. | Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** 1. The process flow in ibm bpm is easy to understand, also the user can easily understand thw flow. 2. Processing of services in server side human service is fast. 3. Designing of screens in ibm bpm is handy and easy as compared to cordys bpm. 4. We can write angular js, node js and javascripts code in custom html part. 5. Tracking of instances is easy. 6. We can create multiple tracks. 7. We can create toolkits for data business opjects and database services. 8. Designing and understanding the workflow is very easily. 9. We can download excel file using data export component. 10. We can move ahead events usig UCA. 11. Created graphical user interface using bar charts, donuts etc. 12. Created portal for different different users. **What do you dislike about IBM Business Automation Workflow (BAW)?** 1. Client Side Human Service is irresponsive when looping is more. 2. This tool should give access to user to set autocommit false and true for database operations. 3. Migration of instances are not possible if we change the track and also takes lot of time. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** 1. Development and enhancement changes in the business flow. 2. Creating and giving access to user and mapping role to users. 3. Creating pool and their respective screen. ### 24. Best BPM tool ever **Rating:** 4.5/5.0 stars **Reviewed by:** Amit K. | Software Developer , Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** User interface is very lucrative and advance which can be easily modified and time efficient. Easy to integrate in BPM advance, It gives us feasibility of SOA architecture. All human interaction can be done on BPM and service consumption in IID. It's is best for flow like insurance underwriting and loan process. UI are responsive for mobile, tablets and desktop. **What do you dislike about IBM Business Automation Workflow (BAW)?** Some times its get stuck but it occur rarely. Instance Migration take lots of time and if we able to see Subprocess details then it will be a plus point. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Our project is on insurance underwriting and it develops on IBM BPM. The project was vast but we accomplished it in less period of time and efficiently. It's consist of pool allocation to different user which provided very beautifully in IBM BPM. All the service integration is done in IID and human interaction part in IBM BPM which give us complete SOA architecture. ### 25. Leader in the BPM industry **Rating:** 3.0/5.0 stars **Reviewed by:** Abhishek B. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** IBM BPM is one of the pioneers in the BPM industry. IBM BPM provides a user friendly interface to automate a business process in an efficient way. A number of users can work simultaneously on one process app and thus it saves a lot of time that arises due to the shared editing bottleneck in some software. The process center offers a design desk which is quite a user friendly interface for the development purpose. You have access to all the tools on the right side and on the left side you have access to various services. IBM BPM provides you with a process center that is the development platform, a process admin wherein you can create and configure all your setting for the process app and a process portal that is used to expose the application to the user. It is a must use software of automating a business process. **What do you dislike about IBM Business Automation Workflow (BAW)?** Not much to dislike but sometimes the process center is not in sync with the process admin and the changes you that you make in the process admin are not reflected in the process center on the go. Also there's problem while deploying the application. Sometimes it can give fatal error and you have to restart the server to successfully deploy your application. Rest the software works fine. **Recommendations to others considering IBM Business Automation Workflow (BAW):** IBM BPM is certainly one of the best software for automation of the business process. Before making any assumptions about this tool one should first use it himself. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** I've developed front end systems for consuming various soap services and manipulating the data in the database. The best thing is that more than two people can work on the same app in the same time. It also takes account the fact that two user are not editing the same artifact in the process app. So while you are editing one of the artifact in the process app it gets locked and others can only see it in read mode. ### 26. Brilliant user experience **Rating:** 4.0/5.0 stars **Reviewed by:** Twinkle M. | Development Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** 1. User friendly interface 2. Ability to develop applications quickly 3. Ease of debugging and making a build using snapshots 4. Centralised management of all applications 5. Separate portal for admin tasks 6. Ease of managing instances 7. Availability of forum for resolving doubts and queries. 8. Provides efficient way to automate the processes 9. Provides greater visibility, hence, understanding of the processes and tasks **What do you dislike about IBM Business Automation Workflow (BAW)?** Documentation at the designing phase can be improved. **Recommendations to others considering IBM Business Automation Workflow (BAW):** Its really easy and user friendly tool when it comes to building web applications. One can quickly learn it and start automating business process in no time. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** I have build web applications using IBM BPM which cater to business needs and help them strengthen their system and improve on customer experience as well ### 27. Ease of use and code reusability **Rating:** 5.0/5.0 stars **Reviewed by:** Ravali A. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** The toolkit feature is the one I like the most, it offers code and services resuability and also maintains proper structure to keep database services in one toolkit and other services in other. Also you can make UI within minutes by just dragging and dropping the components. Added advantage is custom html code to design your UI. It saves a lot of time creating a process.. There are so many components bar chart, text ahead, buttons, etc which helps in making the UI within so less time. The DB services, Wait Events, UCA, exception handling are so useful for proper flow.. **What do you dislike about IBM Business Automation Workflow (BAW)?** The error received when a service fails can be more descriptive.. And in detail so that time needed to resolve an error is reduced.. Overall the product is best for development and time saving.. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Student management system which had two different process for student and professor.. It was so easy to implement and time saving with minimal efforts to design a beautiful UI. Overall experience was best and time saving ### 28. Perfect BPM tool ever **Rating:** 4.5/5.0 stars **Reviewed by:** Rajat P. | Mechanical Engineering Graduate Trainee @Thermal Power Plant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** IBM BPM's biggest strength is process modeling. With blueworks its a cake walk to white board processes to stakeholders and chat around. IBM BPM Coaches went through a significant improvement with a easy to customize views, rich Dashboards and REST API for building complex portals. This is a game changer when compared with Pega which is little rigid when it comes to displaying BPM tasks on external portals. **What do you dislike about IBM Business Automation Workflow (BAW)?** If you need to develop complex User Interfaces, they are very hard to implement using Coaches. If you need to call SOA Services that have complex data structures such as recursively nested objects and anyType objects, the built in service discovery and type generation does not support it and blows up. The Process Designer IDE tends to run very slow because of all the chatting it has to do with the server side Process Center. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** My customer uses IBM Business Process Manager to onboard its clients for trading in new markets. The clients basically undergo a registration process with my customer. The one big problem my customer used to have was visibility into the whole process. Without a BPMS in the past my customer was unaware of the status of the onboarding client, leading to manual phone calls and email conversations to resolve the registration process involving chaos and confusion. In the process a lot of time and money was lost both to my customer and to my customer's client. With IBM BPM on-boarding managers were empowered with real time dashboards which helped them to act on exceptions when they happened not after something had happened. This was a department level usecase. ### 29. IBM is a great program **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel N. | Full Time Student, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** I like the easy integration of software and how easy it is to work, even if you are not good with technology. A nice and professional-looking interface as well, easy to navigate and find what is needed. **What do you dislike about IBM Business Automation Workflow (BAW)?** I don’t like that it becomes difficult at times to reopen previous works. I dislike the interface, it is kind of bulky and hard to navigate. I do enjoy the actual survey format themselves, they’re very nice. **Recommendations to others considering IBM Business Automation Workflow (BAW):** If they fix integration with outside programs, sometimes it is difficult to complete tasks, the program will be 100%. Super easy to use if you are not familiar with this type of web manager and the navigation is understandable as well. Limited crashes and very affordable, especially for college students. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** I enjoy how easy it is to multitask with different projects and outside works. I have not had many issues with the software itself, it is in need of an update soon though. The program is sometimes slow and lags but the actual interface itself is very beneficial. ### 30. My Experience on IBM **Rating:** 5.0/5.0 stars **Reviewed by:** Prakash R. | Software Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** 1.It is fast. 2.It is very useful to process business models. 3.Modularity is there as There are toolkits available. 4.It is easy to understand. 5.It is very interesting tool. 6.Auto suggestions help in writing the code fast. 7.We can monitor each and every activity and instances in Process Inspector. 8.It has a very good Exception Handling mechanisms. **What do you dislike about IBM Business Automation Workflow (BAW)?** 1.unnamed snapshots create slowness. 2.Sometimes shows data is out of sync. 3.In the validation section below it shows warnings and errors,the problem is sometimes it shows errors and warnings even when we correct it. 4.Ui level execution is somewhat slow of loopings are there. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** 1.Design the Process Models. 2.It is easy to do projects in it just by dragging and dropping and by writing the code. 3.Every control implementation Predefined methods ,Predefined services are available ,so it makes less time to develop the project. ### 31. IBM BPM review **Rating:** 4.0/5.0 stars **Reviewed by:** Ramakrishna V. | Team Lead & Senior consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** We can create business processes very easily. The Business users can understand the process very easily. Comments stream is available to having chat between users. UCA is a very easy and comfortable concept to develop instant wait events and message receiving, message passing. Toolkit is a powerful concept for reusability. **What do you dislike about IBM Business Automation Workflow (BAW)?** Need to open different URLs for different components like process inspector, process designer. Migration of instances take a little longer time after deployment. Tokens misbehaves sometimes. **Recommendations to others considering IBM Business Automation Workflow (BAW):** Business process implementation is very simple and easy to explain to the end users. Good application for implementing uninterrupted process flows **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** User interface's look and feel is so good. No need store the data explicitly in DB, business object carries the data throughout process. User management is easy by using LDAP integration. No need to depend on schedulers much, all the process flow will be real time. ### 32. Modeling and development in IBM BPM is very fast. IBM BPM also provides tools for easy integration. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** I best like how easy and fast I can model and build a process flow by drag and drop control views which can be customized and reusable. The java integration components give me a chance to do absolutely anything in BPM. In addition to the CM integration component that i used to manipulate and control files on CM from BPM. The REST API are so rich and gives the developer a mean to access and manipulate instant data with security. The process portal contains a search with filtering criterias based on predefined tracked fields. The KPI are very helpful for users to know which tasks are due or overdue. I also like the flexibility of user task assignments that BPM provides. BPM also has very rich technical documentation. The most important tool is the web service tool which can discover wsdl and auto generate request/response data objects in a click. The numerous ways of starting a process like manual trigger or scheduled task or start from REST API. From BPM I can import javascript files and use its functions in the control view events and anywhere I want. The HTML advance component gives me a chance to inject HTML data inside the screen in a very easy way and to add style to a specific control. The BPM Theme is great at giving all controls the same look and feel by a single click.... **What do you dislike about IBM Business Automation Workflow (BAW)?** I don't like that BPM does not provide a tool to export data from the BPM screen and save it as pdf for e.g. **Recommendations to others considering IBM Business Automation Workflow (BAW):** IBM BPM is the best BPM software. Users can model and develop large business flows in few days. It can easily integrate with other systems. It has no limitations and users can do anything in BPM **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** I solved to problems of having to circulate physical files between different participants by digitizing and putting data in a controlled context. ### 33. Powerful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** What i like most about ibm bpm is that i can generate components and use them in various places. There is also quite a wide range of controls in the toolkit. integration with external systems is very easy. The process modeling and presentation is simple and transparent. **What do you dislike about IBM Business Automation Workflow (BAW)?** Seemingly simple things can be quite a chore when done at IBM BPM. Little information on the internet about problems that occur. Support is not expert, so it never solves the problem, it just resolves. **Recommendations to others considering IBM Business Automation Workflow (BAW):** You will love the tool after a short while when you see its capabilities **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** I develop business processes for banks. Like Loan Application process, Onboarding Application, Government Licences etc. ### 34. Good Platform for Business Automation and Optimization. **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Haris K. | Advisory Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 10, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** IBM BPM is a good tool for workflows and process management. In new version of this tool, IBM has introduced RPA as well, which will enhance the use cases for this tool. It is easy to learn for developers as well. **What do you dislike about IBM Business Automation Workflow (BAW)?** It requires lots of resources (huge servers) and similar to other built-in products it is expensive. **Recommendations to others considering IBM Business Automation Workflow (BAW):** IBM BPM is handy tool for implementing the processes as well as support is good from IBM. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** We have implemented processes for educational firms and telecom sectors, the workflow implementation is handy and getting reports is easy and almost ready-made. Analysis is easy for analysts as well as business owners. ### 35. Easy to use, very compatible for fast development of large business processes **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad W. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** It was the most helpful to automate large business processes with takes custom development quite large amount of time to minimum time as possible. It also provides basic features as page controls and etc. Overall developer's time and efforts are reduced very much **What do you dislike about IBM Business Automation Workflow (BAW)?** The downsides for using IBM process manager is that you can get far away from using open source customized skills that are the future of modern development **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** I have implemented huge business processes on IBM Business process manager that usually takes years of development, to months of development ### 36. Good for Business Flow design **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul S. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 02, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** IBM Business Process Manager supporta convenient UI development as we can drag and drop the components.BPD generation has many important features as wait events amd event sub process which are very handy in flow designing.Toolkits are given which are very helpful in reusablity of content .Web service consumption are well configured and is very helpful to implement in business flow. **What do you dislike about IBM Business Automation Workflow (BAW)?** UI components are not that advanced and is not up to mark for complex user interface.Event handlers, some time dont respond well on heavy load. **Recommendations to others considering IBM Business Automation Workflow (BAW):** If you are looking for complex and well structured business flow design ,IBM BPM is the perfect tool ,along with its diverse component one can make a quality flow handling wide verse of scenarios.Pool desige and task claiming is well structured. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Multi layered business flow designing ,proper team and user architecture implementation .Pools and Portal as bucket for asaigned and availble tasks .Web service as well as other external service consumption as per requirement.Wait events and scheduler configuration are very handy and efficient. ### 37. Best business process management tool to model,automate,optimize business processes. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** IBM BPM is the easiest and user friendly tool for developer to work on.Its good process workflow designs and easy to design UI's without writing lot of codes attracts you most.If you face any issue related to product you can directly raise PMR on that and their supporr team is very helpful to resolve your issues.When it comes to service implementations it gives you many options to create services as web services,Java integration services,database services which just needed query and parameters without writing too much code will attracts me most.When it comes to UI it is providing every single control that you can just drag and drop and use it with it's events(click, hover etc.),you don't need to make extra efforts on making UI's.Comes to the process workflow designs it provides conditional,parallel gateways for workflow designs.Its message events and timer events are very much helpful.One of the good thing I like that it's event subprocess(error, message,timer).for exception handling we are using error event subprocess in our current project. **What do you dislike about IBM Business Automation Workflow (BAW)?** -Sometimes it's performance issue. -Its simple and common User Interface **Recommendations to others considering IBM Business Automation Workflow (BAW):** It's best BPM product which I have worked.if your requirement to develop process workflow which you want to do it in less time and coding then I can recommend this is the best product. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Our team now developing one automation process for insurance company.The benefit I realized with this product gives you easy to build process workflow with combination of wait events, services,user tasks,subprocess,linked processes etc.Whenever we faced any issues after raising PMR we get proper response from IBM support team and it is very helpful now to process our application.Best is that less efforts we are taking now if any requirement changes are coming from client. ### 38. Revew on IBM BPM tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** The most useful things is that IBM BPM has we can easily create a user face interface. It has some pre defined services which is very helpful while creating other services. We use it to interact with other server like oracle Interagation Designer. IBM BPM has som many pre defined kolban toolkit service which we can use it in creating service UI. Its has also facility to create web seervice so can consume external service request data. We can use SOAP and REST service to get the request data from external service.It has toolkit which we can use to create a service and the same service we can use it later in other service and we can use coach view which we can use it in other coaches while designing UI. **What do you dislike about IBM Business Automation Workflow (BAW)?** Sometimes loading part of UI takes lot of time. It can improve with automation error dectation while writing javascript code specially for syntax error. When we run the application and got the error...then we need to check in log file which is a time consuming. We can give the error message and regular epression for variable . But it could also improve in a most effecient way. And everything is good. **Recommendations to others considering IBM Business Automation Workflow (BAW):** Its very new technology in IT Company. It is good to use to createUser Interface Screen or to integrate with other server. It has predefined medthod and coach which is helpful in creating UI. It is very simple and comfortable to use. Required basic javascript language knowledge for UI designing. and database knowlede while interacting with oracle. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** I am working to create service to get the data save the data , basically to manipulate the data while interacting with Database servcer. I have created User Interface screen also using coaches,coach,button,horizontal layout....etc. It has almost all predefined methods or content which is required for interaction or for designing UI. I have used toolkit service. The best thing of toolkit is that we can use it in many other services. The same thing we can do is for Coaches while designing User Interface. I have also used SOAP service while taking data from other external services. We can create internal service and external service also. We use external service to get data from external service.We can create data,UI,resource relocatzation,exposed process variable. We can use to create a team group so that our application can work in a better way. ### 39. My experience with IBM BPM is better then average but not excellent. **Rating:** 3.5/5.0 stars **Reviewed by:** Amit K. | Software Consultant, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** Very fast development of Project, With IBM BPM back-end service formation is easy and we will get clear idea about the business logic as we have to deal with flow diagrams everyWhere. **What do you dislike about IBM Business Automation Workflow (BAW)?** User interface is not that much lucrative and instance migration take too much time. Not able to track Subprocess variable, not proper implementation of exception handling rehit, we have to bound to rely on fixed data types to take e. g. Single select input output variable **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Basically we are forming a insurance underwriting flow in which we have allocate instance to different pools, which is very easy in it. It's been very large project but we developed it very fast and with less issues and error. ### 40. Ibm bpm is execellent product **Rating:** 4.5/5.0 stars **Reviewed by:** Srihari B. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** 1. We can build efficient business processes 2.Easily we can find the errors. 3. Scripting and hadling external data is simple and easly 4. Content engine should implement in ibm bpm to store the documents which is in implement stage 5. Easy to develop **What do you dislike about IBM Business Automation Workflow (BAW)?** Still need to incorporate content engine in ibm bpm fully **Recommendations to others considering IBM Business Automation Workflow (BAW):** Ibm bpm is very wonderfull product which satisfy all the business process requirements **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Business solutions. Benefits like more user friendly UI. It makes developer very easy to develop the business process ### 41. IBM BPM Is Good For Business Processes Automation Rapidly (RAD) **Rating:** 4.5/5.0 stars **Reviewed by:** henry w. | Senior Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** Provide Rapid Process Development Built in Versioning, no need to install other software for code change versioning Easy to learn IBM BPM deduced the development code on a higher level.The product make it easier for a lesser skilled and committed team to implement the product with ease. IBM BPM suite is getting better after purchasing and integrating Lombardi. IBM enhanced Web Process Designer which make development more easy and convenient. Integration is easy. construct services and perform data transformations with relatively low effort. complete model-driven platform that enables process optimization using real-time analytics. idea about process engine where you can control flow and see current status. IBM support is good at all. process automation / workflows creation is good for developers. It's easy for any new developer to work on this product. **What do you dislike about IBM Business Automation Workflow (BAW)?** -Reporting -Proprietary UI -Document Management is a separate product which in my opinion should be part and parcel of such a great tool and that will make it a complete solution for business. Role management is unnecessarily complicated. **Recommendations to others considering IBM Business Automation Workflow (BAW):** it is a very good product. Make sure you hire a support package. I recommend this product for every organization for automation purpose to do the things systematic where less time & efforts utilized with tracking & efficient ways. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** It solves my business manger problem its easy to use and a complete solution for business management problems. Reduce time to market.Improve supplier or partner relationships. Enhance decision making. Improve business process outcomes. Drive innovation. Cost management. Improve compliance & risk management. improve customer relations/service ### 42. Business Process Automation Engine **Rating:** 5.0/5.0 stars **Reviewed by:** BASHEER ALI M. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** November 21, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** About 80% of IT resources are engaged in maintaining the applications, tools, systems and infrastructure that are already in place. That leaves only a very small percentage of IT resources available to respond to business needs and new development. What if there was a way to take advantage of the knowledge and expertise of those who do the work every day and enable them to make changes for process improvement? This cannot be realized with today’s applications. That is why most organizations resort to spread sheets and e-mails to manage process execution. BPM empowers the business with technology that allows IT to deliver more effective and efficient solutions and, ultimately, provide IT with more time to develop and implement new business ideas. **What do you dislike about IBM Business Automation Workflow (BAW)?** If you need to develop complex User Interfaces, they are very hard to implement using Coaches. **Recommendations to others considering IBM Business Automation Workflow (BAW):** Offers metrics and KPI tracking that allow management of internal goals and comparison to external competitors. New products can be established quickly, broadening and deepening the portfolio, without always having to create new processes and training. With BPM, businesses can quickly determine the impact of new products and processes, and only those areas affected need to adept. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Allows business SMEs to visually validate the process flow prior to implementation and forces the business to think through its processes before implementation exposing expected cost, cycle time and resource allocations before implementation. Ensures that process implementations remain scalable, so as volume increases, service levels do not decline. ### 43. The Best tool for out BPM needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** Process Visualisation and ease of use. Greatly beneficial for our clients **What do you dislike about IBM Business Automation Workflow (BAW)?** Nothing big, needs some polish in the ui department **Recommendations to others considering IBM Business Automation Workflow (BAW):** Take some time to really learn it well, it will pay off in the long run. Check first if bpm tool is the right choice for the job at hand as it solves specific needs. Don’t put all the processes on one board. Use all the tools ibm bpm gives you to properly manage your processes. Bpm theory knowledge is a must.use designer carefully and check what properties need to be filled out. Also check out your integrations as the are usually the lifeblood of the process. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Business rules. Understanding of all involved parties via graphical interface ### 44. This is the best BPM Product I have worked with so far. No business downtime during development. **Rating:** 4.5/5.0 stars **Reviewed by:** Sushil M. | Technical Project Lead, Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** I like that it has the token movement facilities which we can use is case of urgent movement of process flow from one step to another step. And additional it has the snapshot taking facility which will always helped us to refer for comparison of any details which we are working on. It is scalable and stable product. I would recommend all the organisation to use IBM BPM product for their workflow need. **What do you dislike about IBM Business Automation Workflow (BAW)?** Unnammed snapshots fearures should impro **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** I am working on IBM BPM to provide a business solution to one of the top life Insurance company. I realized that it is very ease of use for application development. ### 45. It makes the work easy with option for drag drop UI components and better design flow using services **Rating:** 4.0/5.0 stars **Reviewed by:** Bhavika T. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** Toolkits gives option for code reusability , make UI by just dragging & dropping components, also an added advantage to write custom html code, Process flow for better understanding of the project, external services can be imported and many more.. **What do you dislike about IBM Business Automation Workflow (BAW)?** Sometimes when the service fails, the error message is not proper. It is difficult to understand sometimes about the error.. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Solving a case on health care management system and using IBM Process designer it was just so easy to use all the components leading to a full fledged user interface and database services to make them work.. It saved a lot of time leading to more productivity in less time. ### 46. Best experience to build business process **Rating:** 4.0/5.0 stars **Reviewed by:** Darshan P. | consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** 1)very easy and handy to develop business process 2)process inspector gives the visibility of each and every activity 3)integration with other system is very easy like external services 4)developing a user interface is very easy as silent process UI is integrated in latest version **What do you dislike about IBM Business Automation Workflow (BAW)?** 1) some times servicemonitoring is difficult. 2)unnamed snapshot create slowness somtimes **Recommendations to others considering IBM Business Automation Workflow (BAW):** 1)very nice tool to develop business process. 2)simple to understand **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** 1)insurance related process get simplified 2)retail related process got simplified ### 47. Extremely useful and easy to use tools **Rating:** 5.0/5.0 stars **Reviewed by:** Dragan G. | Front End Developer, IBM BPM Cosultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** Started with the 8.5.7 version, which was pretty good and now Workflow is simply amazing. Creating services is easy and fast and all of the rest of tools are good for modeling, automating and upgrading your business. **What do you dislike about IBM Business Automation Workflow (BAW)?** Price can be lower. In Serbia a lot of companies don't like and don't understand benefits of IBM BPM. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** We used iBM BPM for automating, modeling and better organize some business processes for various banks and companies. ### 48. Advantage of IBM Business Process Management **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2019 **What do you like best about IBM Business Automation Workflow (BAW)?** Most important part of IBM BPM is the flow of task from one user to other. Easy and simple inbuilt User Interface.No need to write bulk code of html and other language since it is already built in there in the system.can create team and assign member to respective team.Coding is easy in. IBM BPM. **What do you dislike about IBM Business Automation Workflow (BAW)?** Takes lot of time formigrating the instances after deployment. Deletion of deactivated snapshots is very hectic. **Recommendations to others considering IBM Business Automation Workflow (BAW):** It is a good product for any organisation where we need to take approval from multiple level in management.In this case task easily flow from one's work bucket to others. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** We use IBM BPM to automate the complete flow in motor insurance. Automation of complete flow helps to reduce the claim processing time with accuracy. ### 49. IBM Business Process Manager is great product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 07, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** IBM Business Process Manager is a great product to perform business processes development and orchestration. I have automated 100+ business process and reduced the manual work. **What do you dislike about IBM Business Automation Workflow (BAW)?** IBM Business Process Manager is not good to learn quickly. fixing the problem is very tough in BPM until we need to create a PMR. if IBM provides some blog to fix the existing issues would be very helpful for BPM users. **Recommendations to others considering IBM Business Automation Workflow (BAW):** I highly recommend the IBM BPM for business processes development to automate the business processes to reduce the manual work. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** Resolved many automation issues with IBM Business Process Manager product. ### 50. Software development specialist **Rating:** 4.5/5.0 stars **Reviewed by:** Jothiboss M. | Software Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2020 **What do you like best about IBM Business Automation Workflow (BAW)?** Exception handling Build in decision table inside bpm Easy integration services **What do you dislike about IBM Business Automation Workflow (BAW)?** Have to write more script Takes more time to write complex sql query to read and write the values in database(SOR). It’s little bit complex part in ibm bpm. **What problems is IBM Business Automation Workflow (BAW) solving and how is that benefiting you?** We could handle custom exception handling in better way as we have more integration and service call ## IBM Business Automation Workflow (BAW) Discussions - [What is IBM Business Automation Workflow (BAW) used for?](https://www.g2.com/discussions/what-is-ibm-business-automation-workflow-baw-used-for) - [What is IBM Process Designer?](https://www.g2.com/discussions/what-is-ibm-process-designer) - [What is IBM BPM tool?](https://www.g2.com/discussions/what-is-ibm-bpm-tool) - [What is workflow automation software?](https://www.g2.com/discussions/what-is-workflow-automation-software) - [What does the IBM automation offering include?](https://www.g2.com/discussions/what-does-the-ibm-automation-offering-include) - [View IBM Business Automation Workflow (BAW) pricing details and edition comparison](https://www.g2.com/products/ibm-business-automation-workflow-baw/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-17+19%3A52%3A01+-0500&secure%5Bsession_id%5D=aecd2e35-44df-46de-a137-975a0f500bc8&secure%5Btoken%5D=5f98fb3c07d8d4abd94b8157aa718fa0da3efa452a21c7f8932560dc90d08725&format=llm_user) ## IBM Business Automation Workflow (BAW) Features **Setup** - Activities - Flows - Dependencies - Notifications **Functionality - Process Orchestration** - Peak Demand Handling - Process Customization - Process Automation - Workflow Management - High-Stakes Process Automation **Management** - Updates - Audit Trail - Integration **Integration & Adaptability - Process Orchestration** - Third-Party Software Integration - Endpoint Integration - Intuitive Process Design - Real-Time Process Monitoring - Business Process Adaptation - Customer-Facing Process Management - Multi-Endpoint Execution - Regulatory Compliance Management **Generative AI** - AI Text Generation **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top IBM Business Automation Workflow (BAW) Alternatives - [Camunda](https://www.g2.com/products/camunda/reviews) - 4.5/5.0 (317 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews) - [Appian](https://www.g2.com/products/appian/reviews) - 4.5/5.0 (434 reviews)