BC
Bhumika C.
Enterprise (> 1000 emp.)
"IBM Blueworks"
4/5
What do you like best about IBM Blueworks Live?

Its is good for storing attributes and creating soaces in Blueworks is easy Review collected by and hosted on G2.com.

What do you dislike about IBM Blueworks Live?

Export of process level by level is wuite not possible and creating reports option is also npt easy in Blueworks Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"HUGE Timesaver"
5/5
What do you like best about IBM Blueworks Live?

Very easy to use. Organized. It moves things quickly as you need. If you've ever used Lucid, this is 100x better and saves more time. Review collected by and hosted on G2.com.

What do you dislike about IBM Blueworks Live?

I haven't come across any issues yet, but I'll update my review if I do. Review collected by and hosted on G2.com.

Response from Swpanil Agrawal of IBM Blueworks Live

Hello! Thank you for your glowing review. We are glad you like IBM Blueworks Live and that it is helping with your process mapping journey. Please feel free to reach out to us if you have any questions and we’d be glad to help and assist in any way we can.

Ana M.
AM
Ana M.
Head of Quality
Mid-Market (51-1000 emp.)
"Best BPMN2.0 tool"
5/5
What do you like best about IBM Blueworks Live?

The simple way of working but with features for complex requirements.

Rarely down and robust. Review collected by and hosted on G2.com.

What do you dislike about IBM Blueworks Live?

Some mass actions could be useful like selecting multiple activities and assing activity types, instead of one by one. Review collected by and hosted on G2.com.

Response from Swpanil Agrawal of IBM Blueworks Live

Hey Ana! Thank you for such an amazing review of IBM Blueworks Live. We are glad you think it is the BPMN 2.0 too (we think so too!). Mass actions on multiple activities is something that is a part of our backlog and is currently being assessed. We have an ideas portal available on ideas.ibm.com where you can vote on existing ideas and submit new ideas. We would love to collect feedback on what else you would like to see improved. Please feel free to submit your ideas and feedback on the ideas portal. Looking forward to hearing from you!

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"It is a great tool for Process documentation"
4.5/5
What do you like best about IBM Blueworks Live?

The easy way to create and document business process. Review collected by and hosted on G2.com.

What do you dislike about IBM Blueworks Live?

Sometimes to create new process activities and flow routes you need to create item that you are going to delete later. You spend a lot of time trying to fix the lines so the process looks good. Review collected by and hosted on G2.com.

Wade H.
WH
Wade H.
President
Small-Business (50 or fewer emp.)
"Excellent and simple and ALMOST aligned with Shingo-Style Process Mapping."
5/5
What do you like best about IBM Blueworks Live?

Short YouTube training. A delineation of Flow versus Work. Review collected by and hosted on G2.com.

What do you dislike about IBM Blueworks Live?

I can't color code Milestones to align with Shingo-Style Mapping methods for PITS, Process/Inspection/Transportation/Storage. Although I can identify people/machines in process, but I can't count or create a matrix of Handoffs between personnel and machines, etc. Review collected by and hosted on G2.com.

Response from Swpanil Agrawal of IBM Blueworks Live

Hey Wade! Thank you for a glowing review of IBM Blueworks Live. We are glad you enjoyed the YouTube training. If you’d like to know more, you can click on the Help button on the upper-right corner inside Blueworks Live and it will point you to our documentation, product support, tutorials (including guided videos), training, and our user community where you can read and participate in discussions with other Blueworks Live users. Today, we support colors in different elements of the Process flow and have a color legend that can further help add dimensions to your process. Here is a helpful link along with a YouTube video with further guidance on making your diagrams more effective: https://www.ibm.com/docs/en/blueworks-live?topic=process-making-your-diagrams-more-effective. This does not include colur coding milestones but you can add a color to all activities within the same milestone. We would love to collect feedback on what else you would like to see improved. Please feel free to submit your ideas and feedback on ideas.ibm.com. Looking forward to hearing from you!

Carlos  B.
CB
Carlos B.
Programador web
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Evaluating Blueworks Live"
4/5
What do you like best about IBM Blueworks Live?

Ease of integration with BAW and compatibility of the flow when exporting for final modeling. Review collected by and hosted on G2.com.

What do you dislike about IBM Blueworks Live?

Difficulty in Managing resources in flow modeling. Review collected by and hosted on G2.com.

Kunal S.
KS
Kunal S.
VP, Enterprise Architecture, Operations Tech, Engineering, & Shared Platforms
Enterprise (> 1000 emp.)
"I have used it for 15+ years. I can’t imagine working without it."
4/5
What do you like best about IBM Blueworks Live?

playback, analyze, auto sync of the different perspectives of the models, process hierarchy, library, glossary Review collected by and hosted on G2.com.

What do you dislike about IBM Blueworks Live?

unable to conduct simulations for as-is vs. to-be states and help create business value case quantitative analysis for cost and efficiencies Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"Business Process Mapping Got Smooth with IBM"
4.5/5
What do you like best about IBM Blueworks Live?

Collaborative and helpful environment

Brings a lot of clarity

Standardized and methodical approach to documenting the processes Review collected by and hosted on G2.com.

What do you dislike about IBM Blueworks Live?

It is a little difficult to operate at first, but when you get hold of it, it's great to use. Review collected by and hosted on G2.com.

Response from Swpanil Agrawal of IBM Blueworks Live

Hello! Thank you for your positive review. We are glad IBM Blueworks Live is helping you gain further clarity and standardize your processes. If you’d like to know more about the product and how to use it, you can click on the Help button on the upper-right corner inside Blueworks Live and it will point you to our documentation, product support, tutorials (including guided videos), training, and our user community where you can read and participate in discussions with other Blueworks Live users.

Verified User in Mining & Metals
IM
Verified User in Mining & Metals
Enterprise (> 1000 emp.)
"Blueworks review"
3.5/5
What do you like best about IBM Blueworks Live?

I like that it is a live document in a central place. Review collected by and hosted on G2.com.

What do you dislike about IBM Blueworks Live?

Sometimes it is too technical and it takes me too long to find what I am looking for Review collected by and hosted on G2.com.

Response from Swpanil Agrawal of IBM Blueworks Live

Hello! Thank you for your review of IBM Blueworks Live. We are glad that the product is able to help you centralize your processes. If you’d like to learn more about the product, you can click on the Help button on the upper-right corner inside Blueworks Live and it will point you to our documentation, product support, tutorials (including guided videos), training, and our user community where you can read and participate in discussions with other Blueworks Live users: https://www.ibm.biz/BWLCommunityDiscussions

CA
Ciprian A.
Manager, IT
Mid-Market (51-1000 emp.)
"Great"
4/5
What do you like best about IBM Blueworks Live?

The ability to process map our different processes Review collected by and hosted on G2.com.

What do you dislike about IBM Blueworks Live?

Still explorings its capability and features Review collected by and hosted on G2.com.

Response from Swpanil Agrawal of IBM Blueworks Live

Hi Ciprian! Thank you for your review. We are glad that IBM Blueworks Live is helping you with your process transformation journey. Our goal is for users to be able to easily create and document processes and sounds like you are already on your way of taking full advantage of the capabilities. If you’d like to know more, you can click on the Help button on the upper-right corner inside Blueworks Live and it will point you to our documentation, product support, tutorials (including guided videos), training, and our user community where you can read and participate in discussions with other Blueworks Live users.