Join the 1500 companies using G2 Track to manage SaaS spend, usage, contracts & compliance.
IBM BigFix

IBM BigFix

4.1
(74)
Optimized for quick response

Lack of visibility and control makes you vulnerable to security breaches and financial loss. The question is no longer if you'll be breached but when. IBM BigFix lets you find, fix, and secure endpoints. Fast.

Work for IBM BigFix?

Learning about IBM BigFix?

We can help you find the solution that fits you best.

Find the Right Product

IBM BigFix Reviews

Ask IBM BigFix a Question
Write a Review
Filter Reviews
Filter Reviews
  • Ratings
  • Company Size
  • User Role
  • For Category
  • Industry
Ratings
Company Size
User Role
For Category
Industry
Showing 74 IBM BigFix reviews
LinkedIn Connections
IBM BigFix review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content

"IBM Bigfix - great for software patching and even better for system reporting"

What do you like best?

We use SCCM as well, so we only use the patching aspect of IBM Bigfix as a supplemental product. Where IBM Bigfix (or IEM) really excels is in the reporting. I can find out nearly anything in my environment with it. Our system inventory has never been this complete. The reports are very useful and easy to share with others. The software captures everything--and I mean everything--on your systems. If you have regulatory compliance or just need to identify and fix your vulnerabilities, this will tell you where to look.

What do you dislike?

It's almost too much information. More canned reports would be nice. 95% of what we do is mostly using the web interface for web reports. There are a seemingly endless number of columns I can add to my reports. Whatever I need, it's there, but it can be difficult to find at times. The keyfiles you need to place on your systems for them to report could be an easier process as well.

Recommendations to others considering the product

Take your time getting the keyfiles distributed right, otherwise you won't be seeing the whole picture of your network. It can be a little tedious at first, so use something like Microsoft SCCM if you have it to push them out to your computers. Also there's tons of information being reported, don't be afraid to look in google to help find what you might be looking for.

What business problems are you solving with the product? What benefits have you realized?

Super easy to find old versions of software in your environment. As an example: we've moved to adobe cloud, but there's many old versions still sitting out there. This identifies them all for us, along with the version, in no time at all. From there, I can send out a report to management or other IT professionals to quickly re-mediate the problem. Nothing we've found has captured this much information for us before. Identifying issues is a breeze.

Sign in to G2 to see what your connections have to say about IBM BigFix
IBM BigFix review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Ease of use"

What do you like best?

The one thing that I like the best about IBM bigfix is that you can find so much information online. THe forums and websites have made it able for me to learn so much with out having to go to a class or learn from someone just speaking.

What do you dislike?

I haven't found anything yet that I disklike about Bigfix.

Recommendations to others considering the product

We have both SCCM and Bigfix in our eviroment. THe ease of getting information is so much better with Bigfix that we have had the SCCM team come to us to get information that they needed.

What business problems are you solving with the product? What benefits have you realized?

We use BIgfix to apply Microsoft and Adobe SEcurity patches. The speed that these patches depoloy is amazing. We are able to hit 80% of our population in 2 days with people leaving comptuers off and taking them off network.

What Endpoint Management solution do you use?

Thanks for letting us know!
IBM BigFix review by Aakash G.
Aakash G.
Validated Reviewer
Review Source
content

"IBM bigfix is a real deal !"

What do you like best?

IBM bigfix I a software worth buying and it is not a new one in business it is been used by many companies already and they are getting benefits and results from it ,Patch systems faster and keeps the company safe . if one could not find the vulnerability in our companies software it could lead to great loss in future with leak of data , bigfix takes care of it ! It has also cut down our companies software expenses which we use to do when we did not have IBM bigfix! It first identifies then provides accurate solution to the problem all done remotely and no need to keep a look on it !

What do you dislike?

Reducing the expenses of our company ! How one can dislike anything about this software is unknown to me .

Recommendations to others considering the product

I recommend all of my known one to get the software , no software can provide anything close to this which IBM bigfix is providing which is security and trust !

What business problems are you solving with the product? What benefits have you realized?

Cutting down expense is the most and one of the most major benefits of the software till now , rather than doing a regular check up we invest that money in some other work . it gives real-time information about your endpoints regardless of operating system which is important it also patches operating systems and third-party software and also assesses application usage and also monitors compliance and inventories endpoints across multiple operation systems to reduce the cost, time and effort of managing endpoints

IBM BigFix review by Sravani C.
Sravani C.
Validated Reviewer
Verified Current User
Review Source
content

"IBM BigFix Review"

What do you like best?

The tool has made our system the most secured it had been ever. Protects from malicious attacks in a much better way and has made life easier for our tech team by removing such work from their tasks.

What do you dislike?

Some issues were experienced while we used it on the mobile devices. If that can be solved, its awesome. Also, some complaints were reported with integration with Windows 10

Recommendations to others considering the product

I would recommend BigFix for company's looking out to increase their security strength. Can be installed much easily and helps reduce efforts of our team, which can be utilized in more productive ways. We are grateful to IBM for bringing out such a reliable product. Its awesome guys, please try it out!!

What business problems are you solving with the product? What benefits have you realized?

In logistics industry when you are trying to beat your competitors, tech plays a much greater role in today's world. That is why our company has invested heavily in the technology and is relying on it, hence such tools are a necessity for our organization.

IBM BigFix review by Astha S.
Astha S.
Validated Reviewer
Verified Current User
Review Source
content

"IBM BigFix : A TRUE FIX"

What do you like best?

The way in which it manages the full life cycle is awesome. Has lead to considerable savings in my organization. My operations have been simplified by having more visibility and control on them.

What do you dislike?

Sometimes it gets stuck on the mobile devices we are using and causes a little delay in the operations. Rest everything works fine but if this could also be optimized, it would be a great help.

Recommendations to others considering the product

I urge users to try this software. We are using this for sometime now and the results are good. The software has really upgraded the security on our network and detects malware more easily and the results are more credible. Til now the overall experience has been very good and we intend to keep using the product in future also.

What business problems are you solving with the product? What benefits have you realized?

We are a logistics organization in India. We are the leaders in leveraging technology in the supply chain industry, mainly B2C. The software helps us manage our system configurations for the mobile devices we are using and helps us upgrade the security of the automated sorters we are using in our warehouses.

IBM BigFix review by Mark D.
Mark D.
Validated Reviewer
Verified Current User
Review Source
content

"BigFix - Powerful\Increasingly Beneficial Application"

What do you like best?

The ability of the application is without bounds. If there is something that can be done on a PC\Mac, it can be completed using BigFix en mass. Saves time and energy of the entire IT department.

Great community for support.

What do you dislike?

Small learning curve, but the community around the application is extremely helpful.

Recommendations to others considering the product

Step price, but the application will pay for itself over time.

What business problems are you solving with the product? What benefits have you realized?

IT needs, Software deployment, patching, insight, etc. Application is without a doubt one of the most beneficial apps I have ever used.

IBM BigFix review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content

"Big Fix"

What do you like best?

IBM Big Fix makes it easy for folks in my department to push out all available (whatever our upstream folks allow) security patches and software functionality updates each month, according to our internal schedule. The BES Server (Big Fix client) allows the ability to schedule the updates to whatever timeframe that works for us (we use a maintenance windows of 8 PM – 5 AM every Tuesday and Wednesday), and it also will trigger a reboot when it is done (with a time delay if needed).

What do you dislike?

The programing language for custom content it very hard to learn, for some of my novice system administrators. The overall functionality of Big Fix is limited to what our upstream providers allow in (like the ability to link to Remedy is disabled for us).

What business problems are you solving with the product? What benefits have you realized?

Our agency uses Big Fix due to the overall complexity of having a product that can be tailored to many sub divisions. This allows them to oversee the general network security and keep tabs on any one point of vulnerability.

IBM BigFix review by Executive Sponsor in Information Technology and Services
Executive Sponsor in Information Technology and Services
Validated Reviewer
Review Source
content

"Managed 130,000 endpoints with BigFix"

What do you like best?

This tool is powerful. Anything that you want to do to an end point Can be done pretty much. If you are skilled at writing in the proprietary relevance language there’s not much you can’t do. If you are new to this tool plan on a steep learning curve until you figure out “relevance“.

What do you dislike?

Harder to find big fix experts in the job market. If you managed a team and need to replace an employee that could be difficult. Microsoft SCCM is so saturated in the IT environment it is significantly easier to find an SCCM engineer. There is a steep learning curve when trying to get used to the proprietary “relevance“ language.

What business problems are you solving with the product? What benefits have you realized?

Software distribution, auditing, inventory, compliance, zero day attack mitigation, integration with trend micro CPM for antivirus.

IBM BigFix review by Executive Sponsor in Information Technology and Services
Executive Sponsor in Information Technology and Services
Validated Reviewer
Review Source
content

"BigFix review"

What do you like best?

I like the transparent nature of the product. The fact that you can see the code (relevence) behind each action and use as-is or customize to meet specific needs. Also the community aspect of the product is excellent as well.

What do you dislike?

The one item that I'm not trilled about is console responsiveness and how retaining action history negatively impacts performance. I know there are some clever workaround that I have seen but it would nice if the product handled this a little better natively.

What business problems are you solving with the product? What benefits have you realized?

Patching at scale. The main problem we soleved is having a single simple platforme that enabled us to automate server patching across all our major platforms.

IBM BigFix review by Caleb S.
Caleb S.
Validated Reviewer
Verified Current User
Review Source
content

"Ubiquitous update solution"

What do you like best?

IBM BigFix allows my company to roll out necessary security and funtionality updates whenever necessary. The software client allows me to postpone updates however, if I am unable to fulfill the restart requirement when the first notification arrives.

What do you dislike?

The IBM BigFix icon remains in the taskbar until the update is accepted. This is useful for reminding me to update, but I like a clean taskbar and there is no way to remove the icon while an update is pending.

What business problems are you solving with the product? What benefits have you realized?

My company needs to update thousands of computers at once, whether to patch security breaches or for general maintenance. Either way, IBM BigFix allows us to simultaneously push out update requests to all users.

IBM BigFix review by Fabio P.
Fabio P.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"STIG benchmark enforcement"

What do you like best?

IBM BigFix is one of the most complete software with ability to enforce high security levels recommended by government agencies. DISA STIG.

What do you dislike?

Implementation is not trivial. It requires clients environment to have governance and good procedures.

Recommendations to others considering the product

It is a very good product for mature companies that would like to enforce specific configurations. One of the best softwares to handle Endpoint Security I could test.

What business problems are you solving with the product? What benefits have you realized?

Configuration Management focused on Security standards.

IBM BigFix review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source
content

"Awesome Product"

What do you like best?

It's so easy to use once you've done the initial configuration. It's easy to see what patches/updates you need and easy to install. Love it!!!

What do you dislike?

It doesn't do VIOS or PowerHA updates. That would be a nice feature to add. Same with OS major verson upgrades.

Recommendations to others considering the product

It's so easy to use once you've configured everything. IBM was really helpful with getting all the requirements, so that once they came out we were ready to go.

What business problems are you solving with the product? What benefits have you realized?

Patching--we're sooooooooo behind and we tend to miss major fixes / hypers. With BigFix, we can see what we're missing and easily update our servers.

IBM BigFix review by Nikhil G.
Nikhil G.
Validated Reviewer
Verified Current User
Review Source
content

"Security Enhanced"

What do you like best?

Solutions on endpoint security, and endpoint management are great and very professional in nature. They help to minimise risks and enhance the security of the overall system.

What do you dislike?

The software is a bit tedious to use for those who are not well verse with it in the first place. Specific training sessions are required to make full use of this product.

What business problems are you solving with the product? What benefits have you realized?

With Bigfix we know that we're better positioned to find any unpatched holes in our sytems and keep our corporate data protected.

IBM BigFix review by Apostolos G.
Apostolos G.
Validated Reviewer
Review Source
content

"Vulnerability and asset management for the Enterprise"

What do you like best?

The plethora of features and the capabilities of the relevance language and action script.

What do you dislike?

The documentation could be easier to follow and more complete with examples and use cases.

What business problems are you solving with the product? What benefits have you realized?

I have used BigFix to provide automated virtual patch management by integrating it with Waratek. This integration offers instant and automated and fine-grained virtual patch management with no downtime.

IBM BigFix review by User
User
Validated Reviewer
Review Source
content

"BigFix review"

What do you like best?

BigFix is one of the most complete security application in the market today. It is very easy to use and comprehensive. it provides a clear view of asset status when it comes to patch status. The best thing about BigFix is it's reliability and flexibility as well as speed. I would highly recommend this product for patch management.

What do you dislike?

The customization of the web reports is a bit complex and in flexible.

Recommendations to others considering the product

I highly recommend BigFix for providing a complete vulnerability assessment and remediation tool

What business problems are you solving with the product? What benefits have you realized?

Installing and monitoring of security patches and vulnerability remediation

IBM BigFix review by Pankaj P.
Pankaj P.
Validated Reviewer
Review Source
content

"Comprehensive Host Security"

What do you like best?

Range of capability that they have built including understanding the end points. They have extended capabilities to protect end points while providing comprehensive views.

What do you dislike?

Integration with other services are somewhat limited. Hacking is not only about protecting the host but also about comprehensively considering other parameters including networks, disk, etc.

What business problems are you solving with the product? What benefits have you realized?

Protecting host for now.

IBM BigFix review by Niels E. A.
Niels E. A.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Deployed BigFix at customer sites"

What do you like best?

easy to implement and a very flexible business model

What do you dislike?

It can do a lot ... which can be both great and enhance complexity - but if done in a best practice approach, the project is both efficient and effectively implemented.

What business problems are you solving with the product? What benefits have you realized?

Patch management and versioning control as well as integrating with IBMs QRadar

IBM BigFix review by Fernando M.
Fernando M.
Validated Reviewer
Review Source
content

"BigFix for Asset Management "

What do you like best?

The scalability of the solution and its own programming language give us a great option to extend the solution to resolve a lot of problems.

What do you dislike?

The learning curve takes sometime before mastering it.

Recommendations to others considering the product

BigFix is one of the most powerful solution I've used in the last 6 years.

What business problems are you solving with the product? What benefits have you realized?

Security and software inventory

IBM BigFix review by User
User
Validated Reviewer
Review Source
content

"Hoping BigFix will stick around"

What do you like best?

The itegration of windows and linux OS has made it much easier for our orginization to patch on a consistant basis. I have heard rumors that BigFix may be departing as an IBM managed product. I would hate to see that happen as we utilize many IBM products and the vendor consistancy adds to the value.

What do you dislike?

was initially slow to pick up the windows OS, and this required us to use landesk much longer then desired.

Recommendations to others considering the product

Wait to see if IBM retains the product.

What business problems are you solving with the product? What benefits have you realized?

integration of consistant patch scheduling.

IBM BigFix review by Leonardo A.
Leonardo A.
Validated Reviewer
Review Source
content

"Leo's Big Fix Review"

What do you like best?

I like the security date scheduling functionality. It keeps our product teams on top of pushing out new security measures and keeps everyone accountable.

What do you dislike?

They need more documentation for training. We have very few people who really had the time to learn how to effectively get trained and some training documentation would have helped the process.

What business problems are you solving with the product? What benefits have you realized?

Pushing out security patching and updates.

IBM BigFix review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source
content

"Security is of the utmost importance when dealing with PHI data."

What do you like best?

The product and processes are easy to install and use. It was integrated into our environment effortlessly and seamlessly

What do you dislike?

Security in general is a very confusing and concerning topic. I feel the issue of never being able to be 100% confident that we are indeed truly secure is a troubling issue, but that holds true across the board and not just with the IBM product

What business problems are you solving with the product? What benefits have you realized?

We are able to provide data to the business easily and rapidly without having to continually expand our in-house infrastructure

IBM BigFix review by Andris S.
Andris S.
Validated Reviewer
Review Source
content

"For operational security this is a good and feature rich solution. "

What do you like best?

Patch management, licenses management, integrations to other security solutions.

What do you dislike?

That this solution was sold not so long ago. And that is raising doubts about its future development.

Recommendations to others considering the product

Unless new owner confirms continuance of development of products and its integrations such as QRadar bi-directional integration.

What business problems are you solving with the product? What benefits have you realized?

Operational security.

IBM BigFix review by Consultant
Consultant
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Great and simple"

What do you like best?

Bigfix is a great product, the best thing is that i can deploy it in a big infrastructure so fast, with other similar products you spend days trying to cover your infrastructure, with bigfix is like a 48 hours

What do you dislike?

some customers say it is so expensive compared with solutions like microsoft, also is compared with antivirus software where is cheaper

What business problems are you solving with the product? What benefits have you realized?

we try to manage the lifecycle and security in a single platform, we try to reduce the human intervention at minimum levels

IBM BigFix review by thomas w.
thomas w.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Integration is Key"

What do you like best?

We like the partner ecosystem. Several of our security partners are integrated to the BigFix platform. This integration makes use of the BigFix system but gives our other point products an integrated view!

What do you dislike?

I don't have a dislike comment today on this.

What business problems are you solving with the product? What benefits have you realized?

Security Integration

IBM BigFix review by Thomas S.
Thomas S.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Love the integration"

What do you like best?

I like how this product integrates with SEIM, and allows feed back for my assets

What do you dislike?

Complex to setup, and difficult to understand all of the components that are avialable.

What business problems are you solving with the product? What benefits have you realized?

Capturing the status of my assets, within my environment and providing security context for them.

IBM BigFix review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Review Source
content

"BigFix, the best ally for IT Operations"

What do you like best?

I like how versatile this tool can be, limited only by the engineer's knowledge and innovativeness. I like the fact that you have several languages to choose from. If you are no preficient in ActionScript you can go with Powershell.

What do you dislike?

There is definetelly a learning curve at the beginning.

Recommendations to others considering the product

Get a good company to help with deployment, can save you a lot of headaches in the long run

What business problems are you solving with the product? What benefits have you realized?

WIndows Updates, Software Deployments, Computer Imaging, Software licensing, Security Complience.

IBM BigFix review by User
User
Validated Reviewer
Review Source
content

"A classic, easy to use solution"

What do you like best?

IBM BigFix (previously Endpoint Manager) provides an intuitive interface upon first use that allows an easier acclimation to using the tool. Their Community and forums are available to share best practices, ask questions, provide feedback to any users.

What do you dislike?

I look forward to seeing new features and support become available in upcoming version launches.

What business problems are you solving with the product? What benefits have you realized?

BigFix allows an easier solution to managing device patching. The interface is straightforward and their support provides direct value to end users.

IBM BigFix review by Michael C.
Michael C.
Validated Reviewer
Review Source
content

"Bigfix"

What do you like best?

multiplatform and the actionscript of the system. ability to deploy via a fully encrypted and signed communication channel

What do you dislike?

the licensing was a bit annoying because they flipped to the RVU/PVU garbage

Recommendations to others considering the product

great architecture

What business problems are you solving with the product? What benefits have you realized?

patching and OS deployment

IBM BigFix review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Bigfix is being used in our environment to report on the compliance of our servers"

What do you like best?

customization of the reports to the requirements of our auditing team

What do you dislike?

uncertain roadmap for the product. How will support continue.

What business problems are you solving with the product? What benefits have you realized?

Ability to provide reporting to our internal auditing.

IBM BigFix review by paul b.
paul b.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"So far so good"

What do you like best?

I like that product allows us to expedite and apply upgrades from one central location

What do you dislike?

So far there is nothing I disike about this product

What business problems are you solving with the product? What benefits have you realized?

application installs

IBM BigFix review by Administrator
Administrator
Validated Reviewer
Verified Current User
Review Source
content

"Excellent security patch management"

What do you like best?

Bigfix is great for applying security preaches and deploying software.

What do you dislike?

The OS deployment capabilities are lacking.

What business problems are you solving with the product? What benefits have you realized?

Keeping endpoints up to date with security patches.

IBM BigFix review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source
content

"Helping Systems Operations with productivity"

What do you like best?

BigFix has all that you need to manage from inventory, security and operations integrated and it has API interfaces to help management.

What do you dislike?

BigFix needs to improve the vendors support for patch management and simplify the support to OpenSCAP.

What business problems are you solving with the product? What benefits have you realized?

We use BigFix last years to help Systems Operations Management. We reduced the time and effort to identify compliance issues and also solve them.

IBM BigFix review by Mattias W.
Mattias W.
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"SImple and complicated"

What do you like best?

Reliable and its very easy to install nowdays.

What do you dislike?

Interface is a bit odd and demanding administration

Recommendations to others considering the product

Do it right from the beginning.

What business problems are you solving with the product? What benefits have you realized?

ILMT

IBM BigFix review by Consultant
Consultant
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"BigFix is a Big Deal"

What do you like best?

BigFix content is an incredible value. The ability for BigFix to reach out and "fix" things across the enterprise is a powerful and critical capability.

What do you dislike?

Lack of support for management of BF policy, content and agent from a 3rd party central management console!

What business problems are you solving with the product? What benefits have you realized?

I am not a big fix end user but a partner and integrator.

IBM BigFix review by Consultant
Consultant
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"performance & adoption"

What do you like best?

great performance ad easy to adopt, in order to take advantage from this product we built up a lot of projects

What do you dislike?

commercial approach, if you need more than 10.000 users is fine, if you need less could be very expenses

Recommendations to others considering the product

push the solution from the marketing side

What business problems are you solving with the product? What benefits have you realized?

no business problems, more security on the endpoint part

IBM BigFix review by nancy k.
nancy k.
Validated Reviewer
Review Source
content

"BigFix Review"

What do you like best?

Ability to manage different OS in 1 platform

What do you dislike?

learning curve and difficult to implement

What business problems are you solving with the product? What benefits have you realized?

endpoint System management

IBM BigFix review by Consultant
Consultant
Validated Reviewer
Review Source
content

"Great tool for asset organization in large companies! "

What do you like best?

I like the ability to query the rest API and integrate into existing SIEM tools such as Splunk, Q-Radar, etc.

What do you dislike?

I dislike some of the UI components and think that there should be better integration into cyber security incident and event managers for log collection...

What business problems are you solving with the product? What benefits have you realized?

Organizing large scale assets and entities at scale

IBM BigFix review by Arayik S.
Arayik S.
Validated Reviewer
Review Source
content

"It's very useful"

What do you like best?

The ease of use and the level of clarity.

What do you dislike?

The graphics and the way the software is presented.

What business problems are you solving with the product? What benefits have you realized?

The statistics

IBM BigFix review by User
User
Validated Reviewer
Review Source
content

"The BigFix helps a lot!"

What do you like best?

The UI usability. BigFix is easy to use and if I have problems, very easy to get them fixed.

What do you dislike?

The integrations could be upgraded. Being able to bring all of our workflow together would be great

What business problems are you solving with the product? What benefits have you realized?

They help us keep our systems secure and us out of the news.

IBM BigFix review by Internal Consultant
Internal Consultant
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"Very flexible platform for all kinds of endpoint automation and management"

What do you like best?

The flexibility of the platform and the feeling that I can achieve anything through custom content in addition to the out of the box functionality.

What do you dislike?

The lack of the ability to boil an egg with BigFix.

What business problems are you solving with the product? What benefits have you realized?

Configuration management and automation. Setup and configuration of new systems. Ongoing reporting.

IBM BigFix review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source
content

"Full of features but complex to manage & run"

What do you like best?

The ability of checking easily the compliance for the servers we have.

What do you dislike?

The complexity when changing the policies continuously. It is difficult to put to production servers. We have to change policies not because of increase of security but for bugs in product.

What business problems are you solving with the product? What benefits have you realized?

Compliance and inventory.

IBM BigFix review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Product"

What do you like best?

Easy to use. It also seems to be easy to setup. We are in the rpocess of setting it up.

What do you dislike?

It can't do VIO servers. It also can't do PowerHA, or AIX major versions. IT would be nice if it could do these features.

What business problems are you solving with the product? What benefits have you realized?

AIX infrastruacture.

IBM BigFix review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"BigFix "

What do you like best?

I like the capability to control and to orchestrate the distribution and deployment from central location

What do you dislike?

really nothing specific.

for us the ability to be up to date with vendors patching is the most relevant

What business problems are you solving with the product? What benefits have you realized?

being able to efficiently address updates and security fix timely

IBM BigFix review by Administrator
Administrator
Validated Reviewer
Review Source
content

"Limited experience so far but I appreciste the potential of the product"

What do you like best?

The product fits our strategy of reducing our application footprint to bring everything under one pane of glass

What do you dislike?

Time to deploy and integrate the product suite and train workforce.

What business problems are you solving with the product? What benefits have you realized?

Identification of threat and problems and tie in to ICD. Cost saving over the long term.

IBM BigFix review by Consultant
Consultant
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"BigFix is the best Config Management Tool on the market"

What do you like best?

cross platform, thoroughly extensible, tons of community content.

What do you dislike?

I wish the webUI had feature parity with the thick console application.

Recommendations to others considering the product

If you like automation and free time then this is a great product.

What business problems are you solving with the product? What benefits have you realized?

Automated patching, freeing our time to do better more cost effective things.

IBM BigFix review by Administrator
Administrator
Validated Reviewer
Review Source
content
Business partner of the vendor or vendor's competitor, not included in G2 scores.

"BigFix integration to QRadar remediation"

What do you like best?

Its integration into QRadar to support endpoint remediation in real time

What do you dislike?

Implementation of the product could be confusing and difficult. The size of the implementation is also a concern.

What business problems are you solving with the product? What benefits have you realized?

We are looking for auto remediation for our MSSP from which we run QRadar

IBM BigFix review by Administrator
Administrator
Validated Reviewer
Review Source
content

"managing patches done with ease"

What do you like best?

Since pathcing and asset managing is a very complex task. Bigfix takes it to and easy level with a full control of the impact on the servers.

What do you dislike?

sometimes it's to easy, it lacks a workflow mechanism that operational level can approve.

What business problems are you solving with the product? What benefits have you realized?

cyber readiness

IBM BigFix review by Administrator
Administrator
Validated Reviewer
Review Source
content

"websphere administrator"

What do you like best?

nothing much.. very disappointed with product.. vendor help was also not thst great.

What do you dislike?

it's very complicated product, hard to understand. but oksy result.

What business problems are you solving with the product? What benefits have you realized?

its good for compiling all IBM licencing in one place. But cant trust it. (We also did manually counting)

IBM BigFix review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source
content

"IBM BigFix Review"

What do you like best?

Helps optimize package management and patching across companies. We are evaluating this product heavily based on it's features and functionality to improve in this space.

What do you dislike?

Need further testing to determine full scope of dislikes regarding BigFix.

What business problems are you solving with the product? What benefits have you realized?

Package Management

Patching

Inventory

Asset Management

IBM BigFix review by Executive Sponsor
Executive Sponsor
Validated Reviewer
Review Source
content

"IBM Big Fix"

What do you like best?

The integration with QRadar and other IBM products makes this tool work.

What do you dislike?

It needs better integration with other 3rd party products

What business problems are you solving with the product? What benefits have you realized?

This helps manage and report on patching which is critical right now with the number of new exploits for vulnerabilities.

Learn more about IBM BigFix

IBM BigFix Videos

Kate from G2

Learning about IBM BigFix?

I can help.
* We monitor all IBM BigFix reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. Validated reviews require the user to submit a screenshot of the product containing their user ID, in order to verify a user is an actual user of the product.