ND
Nelly D.
"Streamlined Cost Management, But Needs Better Support"
4/5
What do you like best about IBM Apptio?

I find IBM Apptio to be the most mature tool on the market for cost management and cost efficiency. Its user-friendly interface makes it easy to use, and I really like the good visualization features it offers. The dashboard options are particularly impressive, providing a comprehensive view of our expenses and resource allocation. Additionally, the tagging mapping and ability to map granular cost to resources are extremely valuable, allowing for detailed tracking and cost optimization. The initial setup was straightforward, which I appreciated, and overall, the platform has greatly helped streamline our financial operations. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I find that the support and training for IBM Apptio are lacking. The support service is one of the worst I've experienced, which is disappointing and can be a significant hindrance when trying to resolve issues or learn how to use the tool effectively. Review collected by and hosted on G2.com.

LQ
Lindy Q.
"Centralized Data Management for Insightful Decisions"
5/5
What do you like best about IBM Apptio?

I really appreciate IBM Apptio’s ability to combine lots of data sources together, which stands out as a significant feature for me. This capability allows me to aggregate data efficiently, providing comprehensive insights that enable me to make better decisions from a single source of truth. With IBM Apptio, I don’t have to spend extra time compiling disparate data from various spreadsheets or systems, which greatly enhances my productivity and decision-making process. Additionally, the seamless integration of data sources ensures that I can rely on IBM Apptio for accurate and up-to-date financial analysis, which was a key reason for transitioning from traditional spreadsheets. The transparency and comprehensive visibility into financial spending that IBM Apptio offers are crucial for achieving the business insights I need. The ease of accessing consolidated data undoubtedly contributes to my willingness to recommend IBM Apptio highly to others. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I LOVE EVERYTHING! Review collected by and hosted on G2.com.

CK
Curt K.
"Seamless Cloud Cost Management & Reporting"
4.5/5
What do you like best about IBM Apptio?

I find IBM Apptio highly beneficial for managing cloud costs and reporting, thanks to its robust features. The TBM (Technology Business Management) table customization is a standout feature that allows me to tailor reports specifically to our business needs. This customization supports detailed visibility into container costs and enables efficient budgeting and planning. I can allocate costs and generate customized reports that provide valuable budgets vs. actual insights for our business units. Moreover, the initial setup of IBM Apptio was very straightforward, allowing me to have a working dashboard within just a few days, which speaks to the product's user-friendly interface and efficient onboarding process. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I find the container insights and optimization recommendations lacking, which affects my ability to effectively manage resources. Additionally, the ability to push changes to business maps on demand is a feature that is not as seamless as I would like, leading to inefficiencies in making real-time updates. Review collected by and hosted on G2.com.

EB
Emilie B.
"Valuable Insights, But Setup Needs Improvement"
4/5
What do you like best about IBM Apptio?

I appreciate having all financial data organized in one place with IBM Apptio, which aids significantly in financial transparency, planning, and forecasting. This consolidation of information empowers me to perform budget variance analysis and make more informed forecasting decisions, which is invaluable for managing the total cost of ownership in the future state. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I find the education for TBMA lacking. Even after a year and completing all available education, there are still knowledge gaps. Some sessions are only available in person, which limits accessibility, and I struggle with the education portal when trying to find specific sessions to address my questions because searching for issues is difficult. Additionally, the initial setup was challenging due to a lack of insights into the TBM taxonomy and framework. IBM Apptio seemed more focused on implementing a system rather than a framework, making it hard for us as customers to understand the difference. I would recommend Apptio as a system, but would hesitate to recommend their implementation and support services. Review collected by and hosted on G2.com.

TS
Tomoya S.
"Insightful Cost Transparency, Strong Support"
4/5
What do you like best about IBM Apptio?

I really appreciate IBM Apptio's visualization features and the simplicity of its dashboard, which allows me to easily view IT finance information and present new insights to our executives. It creates transparency in our IT costs, contributing significantly to better understanding and management. The support from the IBM team during the initial setup made the process quite easy, enhancing its user-friendliness and ease of adoption. Although I envision further enhancements like having a native Japanese UI and the ability to customize dashboards for specific clients and accounts, the current capabilities already add notable value to my work. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I have concerns about the data import process in IBM Apptio. Additionally, the lack of a Japanese native UI and limited customization capabilities for the dashboard specific to clients and accounts are areas that could be improved. Review collected by and hosted on G2.com.

KG
Ken G.
"Powerful Cost Transparency with Intricate Setup"
4.5/5
What do you like best about IBM Apptio?

I like the comprehensive out-of-the-box reporting features provided by IBM Apptio, which streamline analysis and reporting processes significantly. The ease of drilling into reports to access detailed insights beyond the rolled-up totals is another exceptional feature, making data analysis more flexible and insightful for understanding the finer points of our financial structure. Additionally, IBM Apptio's ability to translate financial data into a common language comprehensible to the business enhances our organisational communication and efficiency. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I think one challenge with IBM Apptio is that it requires a very specific skill set to build out and maintain the model within the TBM Studio. It would be great if it was a little more user-friendly on the back end and didn't require as much from initial support users. The initial setup was also a bit complicated and took a lot of work, as it involves many intricacies in building out the cost model. Review collected by and hosted on G2.com.

LT
Lauren T.
"Powerful Cost Modeling with Room for Improved Documentation"
4.5/5
What do you like best about IBM Apptio?

I appreciate that IBM Apptio is quick and inclusive of all types of data, which significantly enhances its utility for my needs. Its ability to handle diverse data types is especially valuable, allowing comprehensive analysis and insights. The TBM Studio is a standout feature, as it can ingest virtually any data, making it incredibly flexible and adaptive to different business scenarios. The seamless integration of this capability into my workflow ensures that I can model costs and perform IT Planning effectively, supporting essential business functions like understanding Total Cost of Ownership (TCO) and budgetary allocations. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

IBM Apptio is pretty technical, which can be challenging, particularly for tasks that I don't do often. I feel that the documentation could be improved to provide better guidance in these instances. Review collected by and hosted on G2.com.

SS
scott s.
"Intuitive Dashboards with Robust Cost Transparency"
4.5/5
What do you like best about IBM Apptio?

I really appreciate IBM Apptio for its ease of use and intuitive user interface. It allows me to navigate and access data quickly and efficiently, making my work with data dashboards much smoother. The platform’s design is well thought out, facilitating ease of data retrieval which enhances my productivity. Additionally, the setup process of IBM Apptio was uncomplicated and simple, which I found quite commendable. Overall, the user-friendly interface combined with the functionality for managing cost transparency has made it an invaluable tool in my work. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I feel that IBM Apptio could benefit from having a Command Line Interface (CLI) for expedience. This feature would streamline certain processes and enhance efficiency for users who prefer or require a more direct and potentially faster way to interact with the software. Review collected by and hosted on G2.com.

KM
Kyle M.
"User-Friendly Yet Powerful for Budget Management"
4.5/5
What do you like best about IBM Apptio?

I have been using IBM Apptio for approximately 18 months for budget management and find the ease of use to be one of its greatest assets. The software simplifies the readability of budget data, making it easier to understand for those who may not be as budget-oriented. I particularly value the different views, especially the 'In Development' and 'Production' views, which are incredibly helpful during our beginning-of-the-month validations. Setting up IBM Apptio was straightforward, as it was easy to gain access and learn the basics, which is a significant plus for any software. As a testament to my satisfaction, I would rate the likelihood of recommending IBM Apptio at a solid 9 out of 10, emphasizing my confidence in its utility and effectiveness. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

The behind-the-scenes operations, such as adjusting filters and creating tables in IBM Apptio, are challenging for me. Despite using the platform for budget management effectively, I find these technical aspects difficult to grasp. As a result, we have to consult external help to manage these tasks efficiently, which indicates a steep learning curve or lack of intuitive design in handling advanced features. Review collected by and hosted on G2.com.

NW
Neil W.
"Streamlines Expense Tracking with Ease"
4.5/5
What do you like best about IBM Apptio?

I find IBM Apptio incredibly beneficial for its automated monthly expense reports, which solve a significant problem for us by providing ease of use when retrieving information. This feature simplifies complex financial tracking tasks, saving time and reducing errors in our reporting processes. Additionally, I enjoy the collaborative efforts with our development team, particularly the effective communication while constructing new reports, which enhances our team's efficiency and problem-solving capabilities. The quick solutions and problem-solving aspects are especially valuable, making IBM Apptio a crucial tool in our financial management toolkit. My positive experience with IBM Apptio is reflected in my high likelihood to recommend it, as I rated it a 9 out of 10 for its effective performance and the value it brings to our organization. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I find data validation to be somewhat of a tedious process with IBM Apptio. Review collected by and hosted on G2.com.