IBM Apptio has been a game-changer in how we manage and analyze IT financials. As an Apptio admin and daily user, I’ve seen firsthand how it streamlines Technology Business Management (TBM) processes, enabling clearer visibility into cost structures, budgeting, and forecasting. Review collected by and hosted on G2.com.

UX !!!!!! Can't say any particular thing. But, the overall UX can be improved. Review collected by and hosted on G2.com.

I like the standardization provided by IBM Apptio for each forecast, which enhances comparability and version control. This feature is particularly beneficial as it allows for consistent planning and forecasting across different scenarios, making it easier to align and compare financial outcomes. The ability to handle financial information efficiently and hold accountability by cost center owners is another aspect I appreciate, as it enables a clearer understanding of financial responsibilities and projections. These elements together contribute to more structured and transparent financial management. Review collected by and hosted on G2.com.

I find the user interface of IBM Apptio not nimble, making it less responsive and somewhat cumbersome to navigate. The process to load and validate actual data into IBM Apptio is notably time-consuming, taking about 1.5 hours, which can be quite inefficient. Also, I believe the addition of an AI feature that helps analyze information would be incredibly beneficial, as it is currently lacking in this aspect, potentially limiting the depth of insights I can derive quickly. Review collected by and hosted on G2.com.

I appreciate IBM Apptio's user interface, as it is designed thoughtfully enough to minimize the need for extensive training, making it accessible and straightforward to use for team members. The out-of-the-box features are a significant asset, as they have drastically reduced our time to market, which is usually much longer. These features meant that the initial setup only took two months, demonstrating the efficiency and readiness of the platform to meet our needs immediately. This aspect not only enhances productivity but also streamlines our operations, enabling us to focus on more strategic tasks without getting bogged down in a steep learning curve. Review collected by and hosted on G2.com.

I find the integration of all the modules within IBM Apptio problematic. Specifically, the integration from costing to billing lacks bidirectionality, which could enhance the system's efficiency and usefulness. Review collected by and hosted on G2.com.

One thing i liked recently is that the cost visibility features are more useful, especially during monthly reviews. It's easier to check where the spending is going, which wasn't very clear earlier. Review collected by and hosted on G2.com.

The reporting side could be simpler. Sometimes there's too much data on screen which sometimes makes it a bit hard for me to quickly find what I am looking for. Review collected by and hosted on G2.com.

I appreciate IBM Apptio for its easy-to-use interface, which caters to both technical and non-technical users, making it accessible for everyone involved. This simplicity in design ensures that even complex financial operations related to cost allocation and optimization are straightforward to navigate. Another aspect that I love is the ability to create ad-hoc reports effortlessly and share them efficiently with business partners, enhancing collaboration and transparency across teams. Additionally, the commitment portfolio management feature works exceptionally well, helping me maintain oversight and control over financial commitments. The initial setup was also smooth and hassle-free, showcasing the product's user-friendly nature and efficiency. Review collected by and hosted on G2.com.

I find data reliability to be an issue, as I often feel the need to validate the raw data presented. This undermines my confidence in the system, requiring additional steps to ensure data accuracy, which can be time-consuming. Review collected by and hosted on G2.com.

I appreciate that IBM Apptio provides a central location for all our IT expenses, which simplifies management greatly. When the data inputs are accurate, all tables are updated properly, apptio provides great insights to our IT costs and chargebacks. The cost allocations are precise, which adds a layer of financial accuracy that our company needs. The ability to customize cost allocation rules to fit our specific requirements is an invaluable feature that aligns perfectly with our business desires. Review collected by and hosted on G2.com.

I find it complicated to explain the cost mapping structure to customers using IBM Apptio. The process of mapping cost pools to towers and then to services creates complexity. It makes it hard to navigate back to the original cost pools, which becomes challenging when trying to communicate the cost details effectively to clients. Review collected by and hosted on G2.com.

I find IBM Apptio to be very user-friendly, which enhances my experience significantly. The willingness of the agents and engineers to offer assistance whenever necessary is something I truly appreciate, as it ensures I can always get help when I encounter challenges. Additionally, I am impressed by the capabilities of IBM Apptio, especially highlighted during a recent conference, which encourages me to utilize it even more extensively. In my personal experience, it simplifies reporting processes, making it easier and more efficient to generate and analyze reports. Moreover, the initial setup was very easy, making the transition to using IBM Apptio smooth and stress-free. Given all these positive aspects, I confidently rate my likelihood of recommending IBM Apptio to others as a 10 out of 10. Review collected by and hosted on G2.com.

I am frustrated by IBM Apptio being slow when saving data. This issue is exacerbated by the fact that if I click out of the tab before the save is complete, it does not retain the entry, causing additional frustration and inefficiency in my workflow. Review collected by and hosted on G2.com.

I love how IBM Apptio is incredibly easy to use, offering a centralized and reliable system for planning, forecasting, and budgeting. The transition from labor-intensive spreadsheets to a tool where everything is stored under the IIP tool has been transformative, saving me significant time on budgeting activities. I particularly enjoy the feature that allows all team leaders to update their own data, allowing me to simply reconcile the information later, which streamlines the workflow. The initial setup of IBM Apptio was really easy, and the support team was crucial in ensuring a smooth transition and solid start. I appreciate IBM Apptio for effectively solving budget creation challenges and providing a robust platform that enhances our financial planning processes. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I appreciate how IBM Apptio consolidates all data into one place, which simplifies tracking and analysis significantly. The automated tools offered by IBM Apptio streamline our processes, allowing for process standardization and increased efficiency within a single framework. Additionally, the integration opportunities it provides, especially between Planning Analytics and Apptio Planning, are instrumental in bridging gaps between our technology and finance teams, fostering better communication and collaboration. This comprehensive integration capability helps create a seamless workflow that is crucial for our organization's success. Review collected by and hosted on G2.com.

I find that the user interface of IBM Apptio could benefit from updates. Additionally, having one-click reports and summaries would be advantageous for quickly providing information to leadership. Furthermore, while integration opportunities are available, I would appreciate the ability to integrate it more for easier uploads. Review collected by and hosted on G2.com.

I appreciate IBM Apptio for its strong data model, which provides me with many opportunities for visualization. This robust feature creates trust in the data and insights we communicate, making it a valuable tool for facilitating discussions between IT and business regarding their spending. I also use it to create transparency in IT spend with customers, which is crucial for driving enterprise value discussions. These aspects of IBM Apptio make it incredibly beneficial for understanding the bill of IT and ensuring that all stakeholders are aligned on spending insights. Review collected by and hosted on G2.com.

I find it problematic that sometimes our technicians spend excessive time maintaining tables and backend operations to ensure smooth functionality. Additionally, there seems to be a need for IBM Apptio to focus more on presenting business value rather than just cost, as the current approach seems limited in that regard. Moreover, the initial setup process was lengthy and complicated, particularly in achieving the correct level of allocation and cost pool categorization, which could be improved for a smoother onboarding experience. Review collected by and hosted on G2.com.