Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Financial Analyst loved Apptio Planning"
5/5
What do you like best about IBM Apptio?

The incredible detail into our ITS spend Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

It can be slow at times but otherwise is great Review collected by and hosted on G2.com.

DP
Deepak P.
Software Architect
Mid-Market (51-1000 emp.)
"Used to improve cost management"
4.5/5
What do you like best about IBM Apptio?

Very quick and easy to use tool, UI is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

nothing tool is up to mark and very easy to use. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Deepak,

We appreciate your feedback and are happy to hear that IBM Apptio is meeting your needs for analyzing cloud costs effectively. Thank you for sharing your experience!

AA
Alexander A.
Project Lead
Mid-Market (51-1000 emp.)
"Its interface is extremely accessible and offers all the features we are looking for"
4.5/5
What do you like best about IBM Apptio?

I appreciate how the automation of service request creation works, and I find the tools easy to use and understand. The platform provides a centralized location, which makes integration much simpler. The service management tool includes all the necessary options, making it accessible for anyone to manage. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Page loading speed could be improved, there are still some bugs in the availability module. I'd like more flexibility to make changes to the platform's ecosystem. Review collected by and hosted on G2.com.

Sameer T.
ST
Sameer T.
Software Engineer
Enterprise (> 1000 emp.)
"Easy to use"
5/5
What do you like best about IBM Apptio?

This helped me to monitor my cloud expenses Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

There is nothing signifcant i can think of Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Sameer,

Thank you for taking the time to share your feedback. We are happy to hear that IBM Apptio has been a useful tool for you!

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Not as good as CloudHealth"
1.5/5
What do you like best about IBM Apptio?

It is helpful to view costs and gives decent insights Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

The numbers often dont align with AWS cost explorer. The features like delivery of pdf reports to email that were promised during implementation were never delivered Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi! Thank you for taking the time to share your feedback. Obviously this is not the type of review we love to read, but it's important nonetheless! I'm truly sorry that you haven't felt supported when you needed it. Would you please consider emailing us at Apptio_Customer_Feedback@wwpdl.vnet.ibm.com? We would love the chance to address these issues and offer our apologies. Your feedback helps us improve so we'd greatly appreciate some more detail.

JP
Julio P.
IT Finantia Controller
Enterprise (> 1000 emp.)
"Very dedicated to IT Business, with transparency and accuracy"
4.5/5
What do you like best about IBM Apptio?

Very accurate and transparency for IT business financials Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I have nothing to point out in this matter Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Julio,

Thank you for taking the time to share your feedback. We are glad to hear that IBM Apptio is a useful tool for you!

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Best Tool for Technology Business Management"
4.5/5
What do you like best about IBM Apptio?

Integration of Business Leaders, Tech leaders and Finance leader, reports can be seen there as per their compatibility, and easy to implement reports for IT related stuff Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Nothing from my side but sometime Apptio lags in Production Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great IT Financial Managment Solution"
4.5/5
What do you like best about IBM Apptio?

Easy to integrate many data sources. User friendly interface that allows scenario modeling (very useful for upper management discussions). Sophisticated dashboard and reporting functionalities that allow for customize reporting. Great support by vendor provided with regards to training users. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Initial set up required significant commitment in terms of time spent mapping and cleaning up data sources. Fees can be steep (licensing and ongoing service fees) Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

We're glad to hear that you find IBM Apptio easy to integrate with multiple data sources and that it provides a user-friendly interface for scenario modeling. We understand that the initial setup may require significant time commitment, and we appreciate your feedback on the licensing and service fees. We're committed to continuously improving our offerings and appreciate your input.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"IBM apptio for cloud spending"
4/5
What do you like best about IBM Apptio?

It helps to bring IT cost transparency for our cloud resources providing deep analytics and dashboarding which helps us keep track and report on excessive cost spending Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Often processes data in batches , not real time Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Thank you for sharing your feedback on IBM Apptio. We're glad to hear that you find the tool helpful in providing cost transparency for your cloud resources. We are continuously working on improving our platform to provide more real-time insights. Your feedback is helpful!

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Good product that needs more outreach"
4/5
What do you like best about IBM Apptio?

Easy to use, good training material overall Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Needs more features related to AI which can make it more easy to use Review collected by and hosted on G2.com.