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IBM Apptio Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

IBM Apptio Integrations

(7)
Verified by IBM Apptio

IBM Apptio Media

IBM Apptio Demo - Industry Benchmarks
IBM Apptio - Industry Benchmarks
IBM Apptio Demo - Billing - Main View
IBM Apptio - Billing - Main View
IBM Apptio Demo - Planning Overview
IBM Apptio - Planning Overview
IBM Apptio Demo - Costing - Control OpEx and Cut Costs
IBM Apptio - Costing - Control OpEx and Cut Costs
IBM Apptio Demo - Improve Cost Transparency
IBM Apptio - Improve Cost Transparency
Costing Essentials Video
Play IBM Apptio Video
Costing Essentials Video
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IBM Apptio Reviews (181)

Reviews

IBM Apptio Reviews (181)

4.3
182 reviews

Pros & Cons

Generated from real user reviews
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Verified User in Financial Services
UF
Enterprise (> 1000 emp.)
"IBM apptio for cloud spending"
What do you like best about IBM Apptio?

It helps to bring IT cost transparency for our cloud resources providing deep analytics and dashboarding which helps us keep track and report on excessive cost spending Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Often processes data in batches , not real time Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Thank you for sharing your feedback on IBM Apptio. We're glad to hear that you find the tool helpful in providing cost transparency for your cloud resources. We are continuously working on improving our platform to provide more real-time insights. Your feedback is helpful!

Verified User in Retail
UR
Enterprise (> 1000 emp.)
"Good product that needs more outreach"
What do you like best about IBM Apptio?

Easy to use, good training material overall Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Needs more features related to AI which can make it more easy to use Review collected by and hosted on G2.com.

SI
Mid-Market (51-1000 emp.)
"Could potentially be the most powerful tool in the TBM space"
What do you like best about IBM Apptio?

Ability and ease of customisation of the tool Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Not very good for collaboration with other teams Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Stef,

Thank you for sharing your experience! We love hearing that IBM Apptio is a useful tool for you.

We would like to invite you to join other Apptio customers around the globe by interacting in our IBM Community, an exclusive online forum made up of Apptio and IBM customers, Partners, and Employees. It’s a great place to learn, connect, share and grow together. https://community.ibm.com/community/user/apptio/home

Thank you for being a valued Apptio Customer!

Verified User in Manufacturing
EM
Enterprise (> 1000 emp.)
"Great TBM Tool"
What do you like best about IBM Apptio?

Ability to show back the IT cost among multiple business entities Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Reporting does not seem very user-friendly. Need to improve reporting allowing custom formats and drill-down capabilities. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Thank you for taking the time to leave us a review. We strive to make our customers wildly successful, and we’re sorry to hear that we missed the mark here. We always want our customers to feel supported and equipped to make the most of our tools. To further show our deepest apologies and gratitude, would you please consider emailing us at Apptio_Customer_Feedback@wwpdl.vnet.ibm.com to discuss this further?

Shahrukh Khan K.
SK
Procurement Operations Analyst
Enterprise (> 1000 emp.)
"Apptio review"
What do you like best about IBM Apptio?

It helps in cloud spend management, optimisation and savings to the current spend Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Nothing issues or dislikes currently for me Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Shahrukh,

We are glad to hear that IBM Apptio is a useful tool for you! Thank you for taking the time to share your feedback.

Arshitha R.
AR
Freelance Writer
Small-Business (50 or fewer emp.)
"Enhanced efficiency of IBM Apptio"
What do you like best about IBM Apptio?

IBM Apptio is amazing because of its efficient IT financial management capabilities, aiding businesses to make data-driven decisions about their technology investments Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

It has complex implementation and learning curve, high cost and data integration challenges Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

It's great to hear that IBM Apptio has helped solve major problems related to IT spending, cloud cost optimization, and business strategy for you. Thank you for sharing your feedback!

Verified User in Computer Networking
CC
Mid-Market (51-1000 emp.)
"Good and strong !"
What do you like best about IBM Apptio?

User interactive and very intuitive to build proper dashboard or analyze existing charts Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

Total cost not being as sexy as Cloudability Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Enterprise (> 1000 emp.)
"Versatile Tool to meet varying demands and requirements. Great recent improvement to performance"
What do you like best about IBM Apptio?

I like the the ease of use to integrate and configure large amounts of data. The reporting is streamlined. Allows multiple users to work simultaneously without issue.

I've noticed a recent improvement to performance and we always really appreciate apptio's support with the environemnt performance improvement reports, which provide configuration improvement suggestions to make performance better. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

N/A. Look forward to integrating the new apex upgrade for reporting aesthetic improvements. I will do that when I have more time, as it will impact current reports and will require some rearrangement and work. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

We're thrilled to hear that you find IBM Apptio (formerly ApptioOne) to be a versatile tool that meets your varying demands and requirements. We're glad to know that the recent improvement to performance has made a positive impact on your experience. Thank you for your feedback!

Verified User in Pharmaceuticals
AP
Enterprise (> 1000 emp.)
"Good as of now, but would need more improvements"
What do you like best about IBM Apptio?

1. Ability to pull up information on the go

2. Ability to build custom dashboards

3. Support is very responsive Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

There are no downsides as such.

Few recommendations I have include - Modules need to be built full fledged. Some pieces appear missing - but i know Apptio is trying their best to include those in upcoming launches. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Thank you for taking the time to share your feedback! We are glad to hear that IBM Apptio is a useful tool for you. We appreciate you sharing your recommendations and will share those with the product team. Thank you for recognizing that we are continuously working to improve!

Domenic T.
DT
TBM Analyst II
Enterprise (> 1000 emp.)
"CCF Dom Teolis review"
What do you like best about IBM Apptio?

I really like the ease of use from a developer and end user perspective, along with all the features such as editable tables and drills. The product makes it easy to combine operational data with financial data. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I really wish visually it was better, I think it's better than most products but with the new development interface it looks like that will be fixed. I also wish there was more statistical functions like standard deviation. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

Hi Domenic! Thank you for sharing your positive experience with IBM Apptio. We're pleased to hear that the product's ease of use and features have been beneficial for your team. We take your feedback on the visual aspects and statistical functions into consideration as we continue to enhance the product. It's great to hear how IBM Apptio is helping your team gain greater insight and drive accountability.

Thank you for being a valued Apptio Customer!

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

16 months

Average Discount

10%

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IBM Apptio Features
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Disaster Recovery