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IBM Apptio Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

IBM Apptio Integrations

(7)
Verified by IBM Apptio

IBM Apptio Media

IBM Apptio Demo - Industry Benchmarks
IBM Apptio - Industry Benchmarks
IBM Apptio Demo - Billing - Main View
IBM Apptio - Billing - Main View
IBM Apptio Demo - Planning Overview
IBM Apptio - Planning Overview
IBM Apptio Demo - Costing - Control OpEx and Cut Costs
IBM Apptio - Costing - Control OpEx and Cut Costs
IBM Apptio Demo - Improve Cost Transparency
IBM Apptio - Improve Cost Transparency
Costing Essentials Video
Play IBM Apptio Video
Costing Essentials Video
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IBM Apptio Reviews (182)

Reviews

IBM Apptio Reviews (182)

4.3
182 reviews

Pros & Cons

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"Enhances Accountability with Powerful Data Integration"
What do you like best about IBM Apptio?

I like the pre-built APIs, which IBM Apptio refers to as 'data link'. These APIs are incredibly helpful as they allow me to quickly automate datasets for consolidation purposes. This automation capability streamlines my processes significantly, making the task of consolidating data less time-consuming and more efficient. The ability to automate and consolidate data using IBM Apptio enhances accountability and visibility in managing the IT chargeback process. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I wish the reporting layer could be versioned, not just the backend tables. Additionally, I heard there is a learning curve with learning how IBM Apptio works. Review collected by and hosted on G2.com.

"Enhances Budget Planning with Transparency and TBM Model"
What do you like best about IBM Apptio?

I appreciate how IBM Apptio enables the Technology Business Management (TBM) model, enhancing our financial planning process with increased clarity and precision. The software supports a streamlined budget planning and approval cycle, bypassing the traditional and often cumbersome Excel-based methods. This efficiency allows for more accurate and timely financial decisions within our organization. Additionally, its capability to integrate with ServiceNow for timewriting and Service Portfolio Management (SPM) significantly enhances our workflow, allowing us to allocate time and resources more effectively across various projects. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

so far there is nothing I dislike Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"Centralized IT Planning with Enhanced Accessibility"
What do you like best about IBM Apptio?

I really appreciate IBM Apptio for its accessibility, which allows everyone in the team to easily review their project budgets without any hassle. It is incredibly effective in keeping all project-related information centralized and accessible for the IS Requisition team, especially when it comes to GL coding. I find it particularly valuable that it offers significant advantages over using traditional tools like Excel spreadsheets, as it prevents data lockup and ensures seamless data saving. This program’s ability to seamlessly integrate information from tools like Infor and maintain a reliable performance without locking up or losing data adds immense value to our IT planning projects. I would rate it a perfect 10, as it's a wonderful program that has vastly improved how we manage and access essential project data. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I would like IBM Apptio to add a quantity amount field that would sum up the quantities and the amount to match the purchase price. This would eliminate the need to enter quantity amounts in the description. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

We're happy to hear that IBM Apptio has eliminated the need for spreadsheets and that you appreciate the system layout and graphs. We understand your frustration with the occasional slowness and saving issues, and we are committed to enhancing the system's performance and reliability. Your input is valuable in this process. Thank you!

Verified User in Consulting
AC
Small-Business (50 or fewer emp.)
"Effortless AWS Cost Management"
What do you like best about IBM Apptio?

I find IBM Apptio incredibly easy to use, with an initial setup process that just worked seamlessly, removing potential hurdles for new users. The platform's ease of usability is one of its standout features, facilitating smooth operation and management without needing extensive training or support. Additionally, its utility and informative nature make it an invaluable tool for cost management of AWS resources, offering insights and details that aid in making informed financial decisions. The overall user experience is highly positive, prompting me to enthusiastically recommend IBM Apptio to others, as reflected by my high likelihood of recommending it. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

The documentation for IBM Apptio is not always kept up to date, which can pose challenges when trying to find relevant and current information. Additionally, the process for deploying IBM Apptio could be improved by integrating it into the AWS Marketplace, which would simplify the deployment process by automatically setting up within AWS accounts. Review collected by and hosted on G2.com.

Response from Janie Carothers of IBM Apptio

We're glad to hear that you are enjoying the ease of use and finding IBM Apptio beneficial for cost management. Thank you for your feedback!

"Seamless Integration and Impressive Data Aggregation"
What do you like best about IBM Apptio?

I love the ability of IBM Apptio to aggregate data, which is crucial for our operations. I enjoy the ease of creating dashboards and views with IBM Apptio, which caters to different audiences effectively, enhancing our communication and understanding. The initial setup of IBM Apptio was pretty easy, which made the transition smooth and stress-free. I would definitely recommend IBM Apptio with a top score of 10 for its overall functionality and support. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

There is nothing at this point Review collected by and hosted on G2.com.

"Efficient Budgeting with Navigational Ease"
What do you like best about IBM Apptio?

I greatly appreciate IBM Apptio's navigational ease and drill-in abilities, which significantly enhance my experience by providing a user-friendly interface. This functionality empowers me to efficiently manage complex data tasks, speeding up the process of producing budgets and forecasts. Furthermore, it allows me to offer timely spending feedback to leadership, thereby contributing to more informed and strategic decision-making within the organization. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I find problems with handling exchange rates and assets within IBM Apptio. Review collected by and hosted on G2.com.

JB
"Powerful Dashboard, But Steep Learning Curve"
What do you like best about IBM Apptio?

I appreciate the dashboard views in IBM Apptio, as they provide clear and organized visual insights into our data, making it easier to comprehend and manage our technology costs. Additionally, I value that IBM Apptio leverages the Technology Business Management (TBM) framework, which aligns our IT decisions with business priorities and enhances our strategic planning capabilities. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I find that it takes a lot of time to learn how to use IBM Apptio and to get it up and running. Review collected by and hosted on G2.com.

SS
Enterprise (> 1000 emp.)
"Powerful Capabilities and Easy Configuration with Target Process"
What do you like best about IBM Apptio?

I love the capabilities of Target Process. We have deployed SolGov and Work in ATP with integrations. Rules, roles, etc... Easy to work in and configure. Customer Support is top notch. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I would like to have observability into load use on IBM's servers. We recently were surprised at the amount of global network load we were using. I'd like better insight to prevent failures and understand where we can effect efficiencies. Review collected by and hosted on G2.com.

PA
Cost Accountant
Mid-Market (51-1000 emp.)
"Manage all my on-premises and cloud infrastructure"
What do you like best about IBM Apptio?

We love the ease of integration between the cloud and on-premises systems. We can manage everything from a central location. Plus, it offers perfect visibility into all your applications and seamless integration for our employees, they don't have to worry about which tool they use. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

I don't like the cost or complexity of setup. I also don't like the slow startup time or the amount of hard drive space it takes up. Review collected by and hosted on G2.com.

LP
Business Analyst
Small-Business (50 or fewer emp.)
"All related financial solutions and tools are significantly customizable for everyone"
What do you like best about IBM Apptio?

The tools and features can be customized to the client's needs. This software manages high-level projects and high-quality data. The product is competent and efficient, typically completing its work on time with minimal programming skills. Review collected by and hosted on G2.com.

What do you dislike about IBM Apptio?

It's easy to use and helps businesses run smoothly. There's nothing I don't like about it! While using it, I haven't had any issues, so there's nothing to worry about. That's about performance. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

7 months

Return on Investment

16 months

Average Discount

10%

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IBM Apptio Features
Threat Detection
Unified Communications Platform
Remote Access
ITIL Policy Compliance
Endpoint Protection
Patch Management
Disaster Recovery