Laxman Kumar P.
LP
Laxman Kumar P.
Middleware Administrator
Small-Business (50 or fewer emp.)
"Enhance your APIs with IBM APP Connect"
5/5
What do you like best about IBM App Connect?

IBM APP Connect Enterprise is easy to use and where the implemention of APP connect server is also very flexible to an administrator.

The integration capabilites are very high as compared to other products. IBM APP Connect integration with IBM API connect will steal your visions to get more success over publishing the APIs

Coming to customer support from IBM is very prompt and technically challanged people.

Most of BFSI organizations are using IBM APP Connect for their integrations and for Publishing APIS Review collected by and hosted on G2.com.

What do you dislike about IBM App Connect?

Typical customizations and cost is high.

But the security is high worth for the cost Review collected by and hosted on G2.com.

Response from Varun Jain of IBM App Connect

Hello Laxman,

Thank you for sharing your thoughts with us! We’re glad to hear that you appreciate the unified authoring experience with IBM API Connect, its overall value and the high level of security IBM App Connect provides. That is the reason organizations worldwide trust IBM.

If you’d like to discuss your experience further or if you have any specific suggestions on how we can improve, please don’t hesitate to reach out via our community portal at [https://community.ibm.com/community/user/integration/communities/community-home?CommunityKey=77544459-9fda-40da-ae0b-fc8c76f0ce18 ]. Our team would be more than happy to look into your concerns and assist you.

We appreciate your feedback and thank you for being a valuable customer!

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Ok, so far"
5/5
What do you like best about IBM App Connect?

Lots of connectors for integration with diferent products and vendors. Review collected by and hosted on G2.com.

What do you dislike about IBM App Connect?

Steep learning curve, is hard to get new developers started. Review collected by and hosted on G2.com.

Response from Varun Jain of IBM App Connect

Hi,

Thanks for taking out the time to share your review of IBM App Connect.

We're glad to hear that you appreciate the wide range of connectors available in IBM App Connect for seamless integration with various products and vendors.

It's also great to hear that IBM App Connect is helping you with systems integrations, and we're committed to providing solutions that make integration processes more efficient for our customers.

SP
Sankara P.
Mid-Market (51-1000 emp.)
"Everything is excellent"
5/5
What do you like best about IBM App Connect?

Most powerful

Very efficient

Flexible

Easy to use and manage Review collected by and hosted on G2.com.

What do you dislike about IBM App Connect?

None. There is nothing to dislike.

Everything is great. Review collected by and hosted on G2.com.

Response from Varun Jain of IBM App Connect

Hello Sankara,

Thanks for taking out the time to share your review of IBM App Connect. We appreciate your feedback

I would like to invite you to our thriving user community where you can access the latest blogs and see what other users are talking about.

Link: https://community.ibm.com/community/user/integration/communities/community-home?CommunityKey=77544459-9fda-40da-ae0b-fc8c76f0ce18

We thank you for being an IBM App Connect customer all this while.

Vishal P.
VP
Vishal P.
Developer Success Engineer
Enterprise (> 1000 emp.)
"IBM App Connect Review"
5/5
What do you like best about IBM App Connect?

The IBM App Connect is a great application to connect with SaaS applications. We can easily create APIs and access many applications using this application.

It provides capabilities like simplified user interface, artificial intelligence which reduces manual effort. Review collected by and hosted on G2.com.

What do you dislike about IBM App Connect?

Sometimes a connect error occurs which causes software use inefficiently. Review collected by and hosted on G2.com.

Response from Varun Jain of IBM App Connect

Hello Vishal,

Thank you for taking the time to share your review of IBM App Connect. We appreciate your feedback on the ease of connecting to SaaS applications and creating APIs. We are thrilled to learn that you liked the AI features inside IBM App Connect.

Regarding your feedback around the 'connect error', we'd like to know more. Please use the IBM App Connect community to raise this so that our teams can look at this in depth.

Link: https://community.ibm.com/community/user/integration/communities/community-home?CommunityKey=77544459-9fda-40da-ae0b-fc8c76f0ce18

We thank you for being an IBM App Connect customer all this while.

Verified User in Retail
CR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Development Experience"
4/5
What do you like best about IBM App Connect?

The best about IBM app connect is to distributed our workload in multiple message flows, when the message needs to go through multiple hops and multiple downstream systems, the visual feel of the message flows improves readibility and understading the hops the message is taking in the system. The logging framework based of Pub/Sub event monitoring is also really easy to use and implement. The developer doesn't have to do extra efforts to do the logging in the code itself.

The support team team are also really helpful, also depending on the priority of the issue and the activity done on the client end, I have observed that they do join the issue calls rather quickly, and try to resolve the issue. Also the TAM (Technical Account manager) before any big activity do ask us to open a ticket as a place holder so that we can engage the support team quickly, and shared the scripts that need to be run in case things go south. This level of support is always appreciated. Review collected by and hosted on G2.com.

What do you dislike about IBM App Connect?

I feel there's a lack of out of the box connectors although you can use the the Rest api, http nodes to connect to service with http api available, the other is that the lack of builtin security features such as encrypting/signing the payloads, although this can be achieved using java but it has it's own cost to the jvm heap. Review collected by and hosted on G2.com.

AR
ana r.
Mid-Market (51-1000 emp.)
"excellent product easy to install"
4.5/5
What do you like best about IBM App Connect?

connection, stability, IBM support fast and precise Review collected by and hosted on G2.com.

What do you dislike about IBM App Connect?

there isn't anything I don't like, all products are good and support is excellent Review collected by and hosted on G2.com.

SJ
Sameen J.
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Low Code User friendly Integration Platform"
4.5/5
What do you like best about IBM App Connect?

I have worked on multiple integration platforms since I started working on IBM ACE. I am really surprised that ACE provides low code and provides much community support on multiple problems. As ACE provides connectors to integrate any integration business solution using a variety of nodes which are very easy to use and implement with the help of supported documentation. Review collected by and hosted on G2.com.

What do you dislike about IBM App Connect?

As per my experience, IBM App Connect lacks while tracing any server since there are some memory leakage issues that limit customer support and require a workaround by the developers. The frequent use of a debugger also highlighted some issues regarding threads deadlocking in different Operating Systems. Review collected by and hosted on G2.com.

Response from Varun Jain of IBM App Connect

Hello Sameen,

Thanks for taking out the time to share your review of IBM App Connect. We appreciate your feedback on the low-code-no-code capabilities and the thriving community of IBM App Connect. It is also assuring to know that you find integrations easy with IBM App Connect.

Regarding your feedback on memory leak issues, we'd like to know more. Please use the IBM App Connect community to raise this so that our teams can look at this in depth.

Link: https://community.ibm.com/community/user/integration/communities/community-home?CommunityKey=77544459-9fda-40da-ae0b-fc8c76f0ce18

We thank you for being an IBM App Connect customer all this while.

Chetan D.
CD
Chetan D.
Lead Product Developer - Level 2
Mid-Market (51-1000 emp.)
"Good way to automate my business workflow"
4/5
What do you like best about IBM App Connect?

UI/UX to setup and automate my workflow is great. Have worked with many integrations tool and must say that it is one the best way to low code and solve the business use case. Review collected by and hosted on G2.com.

What do you dislike about IBM App Connect?

Use of debugger is not working well and crashing the process and thread in my mac os system. Review collected by and hosted on G2.com.

Response from Varun Jain of IBM App Connect

Hello Chetan,

Thank you for sharing your feedback with us, and we’re sorry to hear that you’ve experienced issues with the debugger on macOS. We know how critical stability is, especially when it comes to development tools, and we’d love to get this issue resolved for you.

Please reach out to us via our community portal at [https://community.ibm.com/community/user/integration/communities/community-home?CommunityKey=77544459-9fda-40da-ae0b-fc8c76f0ce18 ], and our technical team will work with you to investigate and resolve the issue as quickly as possible. Your feedback is incredibly valuable, and we’re committed to making IBM App Connect even better.

Thanks again for being a valued customer!

See how IBM App Connect improved
Adrian C.
AC
Adrian C.
Integration Technical Specialist
Mid-Market (51-1000 emp.)
"Quick builder for simple applications with XML structure."
3.5/5
What do you like best about IBM App Connect?

I've been using this line of products for 3 years now, starting with IBM IIB 9. It's very quick in developing simple applications that manipulate XML or CSV files. It's more cumbersome when the message structure is non standard, but supports Java for these cases. Review collected by and hosted on G2.com.

What do you dislike about IBM App Connect?

I have used it only on-premises, and sometimes, while developing, the broker can be unreliable, causing crashes and/or freezes when deploying repeatedly from the toolkit (valid for pre-12 versions). The documentation can be more transparent and exemplified as some areas are very superficially described. Review collected by and hosted on G2.com.

Response from Varun Jain of IBM App Connect

Hello Adrian,

Thanks for taking out the time to share your review of IBM App Connect. We appreciate your feedback on the ease of use, easy integrations and new design of IBM App Connect.

Regarding your feedback on the documentation and freezing/crashing of toolkit, we'd like to know more. Please use the IBM App Connect community portal to raise this. We would appreciate the opportunity to address your concerns.

Link: https://community.ibm.com/community/user/integration/communities/community-home?CommunityKey=77544459-9fda-40da-ae0b-fc8c76f0ce18

We thank you for being an IBM App Connect customer all this while.

Nitin M.
NM
Nitin M.
GRC Analyst
Mid-Market (51-1000 emp.)
"Hassle free apps and data source integration"
4/5
What do you like best about IBM App Connect?

Can connect with almost all types of data engines and application available in the market Review collected by and hosted on G2.com.

What do you dislike about IBM App Connect?

Low code user interface could be made self descriptive for non technical stakeholders Review collected by and hosted on G2.com.

Response from Varun Jain of IBM App Connect

Hi Nitin,

Thanks for taking out the time to review IBM App Connect. We are glad that you liked the connectivity capabilities offered by IBM App Connect.

If you’d like to discuss your experience further or if you have any specific suggestions on how we can improve, please don’t hesitate to reach out via our community portal at [https://community.ibm.com/community/user/integration/communities/community-home?CommunityKey=77544459-9fda-40da-ae0b-fc8c76f0ce18 ]. Our team would be more than happy to look into your concerns and assist you.

Thank you for being a valuable customer!