---
title: ibi WebFOCUS Reviews
meta_title: 'ibi WebFOCUS Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 158 reviews by the users' company size, role or industry
  to find out how ibi WebFOCUS works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 158
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Analytics Tools & Software
  url: https://www.g2.com/categories/analytics-tools-software
---

# ibi WebFOCUS Reviews
**Vendor:** ibi  
**Category:** [Analytics Platforms](https://www.g2.com/categories/analytics-platforms)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 158
## About ibi WebFOCUS
The ibi WebFOCUS® platform is an enterprise business intelligence and analytics solution equipped with data management, visual discovery, predictive analytics, and powerful visualizations. Combining these capabilities and data science in one unified platform, the WebFOCUS solution helps make data-driven decisions across the enterprise providing reports, dashboards, and customer-facing applications at scale.




## ibi WebFOCUS Reviews
  ### 1. Solid Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Enforcement | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2019

**What do you like best about ibi WebFOCUS?**

The ability to quickly create a business impact through interactive dashboards that highlights trends, outliers, and interesting business insight.

**What do you dislike about ibi WebFOCUS?**

No issues with the platform at all. It's solid.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We are enabling safer societies through improved resource allocation..

  ### 2. The new WebFocus is amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** June 05, 2019

**What do you like best about ibi WebFOCUS?**

The redesign efforts and thinking about the platform from the customer perspective has led to functionality that we've been waiting on for years.

**What do you dislike about ibi WebFOCUS?**

I haven't found anything I currently dislike.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Data preparation, charting, reporting. 

  ### 3. WebFOCUS is a great tool for BI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2019

**What do you like best about ibi WebFOCUS?**

WebFOCUS runs very performant and it have many data adapters to serveral databases

**What do you dislike about ibi WebFOCUS?**

some modules are expensive, upgrade installations are sometimes difficult

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

giving our customers directly access to all of their data

  ### 4. Very deep platform that is making great strides recently

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2018

**What do you like best about ibi WebFOCUS?**

The product platform is very deep and there has been no problem that our team could not solve. We have had many business critical analytics developed that have made a real difference in our business.

**What do you dislike about ibi WebFOCUS?**

The self-service capabilities for non-IT users has been difficult to use and not intuitive in past version. The new versions of the products have made great strides and huge improvements in this area.

**Recommendations to others considering ibi WebFOCUS:**

The latest versions of the product have made great strides in usability and functionality based on early preview beta versions.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We have many dozens of enterprise BI dashboards and reports that offer instant views into our operations  and backoffice metrics that are used by all internal areas of our company.

  ### 5. Great at analytics and business process automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael H. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 27, 2018

**What do you like best about ibi WebFOCUS?**

This product goes beyond what the competition offers because it allows business processes to be automated and new data to be captured, augmenting data from exterior sources. 

**What do you dislike about ibi WebFOCUS?**

There is a learning curve that is harder than some of the competitors. However, the complexity also translates into a better capability to create industry leading analytic functionality. 

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We support clients that are using the solution for financial analytics as well as business process analytics.

  ### 6. New Customer

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kelly I. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2018

**What do you like best about ibi WebFOCUS?**

The tool is very intuitive, powerful and innovative - and the customer service and support, and resources are fantastic.

**What do you dislike about ibi WebFOCUS?**

The product was demo'd with "clean" easy data that could be used to build great things using the GUI.  We came to learn that with "messy" data, or more complex scenarios, doing things with the GUI are sometimes not  possible.  Tool is harder to learn than we thought initially it would be.   ***Also, no way to easily print from a portal.  Big need for us to be able to do that!

**Recommendations to others considering ibi WebFOCUS:**

Take advantage of the consulting services to help you get started.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

To date - customer facing dashboards and portals.  We will also be using it to automate existing reports and create better operational dashboards.

  ### 7. BI in an Enterprise Environment

**Rating:** 4.5/5.0 stars

**Reviewed by:** Karam R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2018

**What do you like best about ibi WebFOCUS?**

Ultra flexible BI and application framework, that can connect disparate data sources together in larger mixed environmets to support business needs. 

**What do you dislike about ibi WebFOCUS?**

Some issues with large version upgrades in our very large (5+ TB) Environment. 

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We primarily use WebFOCUS as a primary enterprise reporting solution, but it serves also a deployment platform for infoapps that our teams build. 

  ### 8. BI software for all your needs, big or small

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe B. | Director Of Supply Chain and Business Intelligence Corporate Strategy, Food & Beverages, Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about ibi WebFOCUS?**

InfoAssit+ visualizations are some of the best in the market, but whats great is how quickly new features get added into the product.  

**What do you dislike about ibi WebFOCUS?**

I would like to see the UI work more like a cell phone with less confirmation clicks, I want the visuals to reach to every click. 

**Recommendations to others considering ibi WebFOCUS:**

Review the entire portfolio.  Information Builders has a full suite of BI products.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We have been able to visualize and create reporting for almost all aspects of our business.  In sales, we have been able to push visualizations to our entire sales team to keep them updated on their sales and targets.

  ### 9. WebFocus BI

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** December 03, 2018

**What do you like best about ibi WebFOCUS?**

UI, flexibility, scheduling report caster api

**What do you dislike about ibi WebFOCUS?**

Having to maintain server and client as 2 separate components 

**Recommendations to others considering ibi WebFOCUS:**

Good BI tool.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Business intelligence reports 

  ### 10. The perfect fit for the Midsize!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melanie E. | Director of IT, Aviation & Aerospace, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 12, 2017

**What do you like best about ibi WebFOCUS?**

We are not a large company and love that Information Builders created an option for us. It is affordable and still provides the core functions that we need. This is BI for us!

**What do you dislike about ibi WebFOCUS?**

We have not really found anything that we don't like. Once in a while we find that there is a function not available to us in the Business User edition, but we usually find a work around that works for us - 

**Recommendations to others considering ibi WebFOCUS:**

If you are looking to get started quickly and easily I would consider WebFOCUS BUE.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

The best part of Webfocus BUE has been the scheduling and alerting! We are using this to automatically send reports, alerts, spreadsheets - to our users and customers. This all took user time before - now it is automatic. We are also using the data we are visualizing to drive change in our company - to help us better perform for our customers.

  ### 11. WebFOCUS GURU jr

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aaron B. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2018

**What do you like best about ibi WebFOCUS?**

Report Caster scheduler, so I don't have to run all the reports for my developers

**What do you dislike about ibi WebFOCUS?**

The number of reports that my developers create do to the ease of creation

**Recommendations to others considering ibi WebFOCUS:**

Test others for the same cost you will find nothing better with the ease of use

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We started with WebFOCUS in 2004 to prepare for the baby boom that was on the horizon. We have cut our time for process cases with the information we used from WebFOCUS

  ### 12. Non-Developer Power User

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 27, 2018

**What do you like best about ibi WebFOCUS?**

Pre-created views make it easy to get to the data needed.

**What do you dislike about ibi WebFOCUS?**

InfoAssist can be difficult to use.  Advanced search is the standard option now.  Standard options need to be selected each time.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

O&M confirmation

  ### 13. Nice front end that is easily adaptable to many data course

**Rating:** 4.5/5.0 stars

**Reviewed by:** Johnathan M. | Business Analyst Sr. Consultant 2, Enterprise (> 1000 emp.)

**Reviewed Date:** December 19, 2017

**What do you like best about ibi WebFOCUS?**

The title of my review says it all really. Creating content is a snap although one can get bogged down in complex data retrievals although the language is derived from SQL (Focus is a 4GL adapted from SQL). The beauty of Focus is the adaptability to just about any data source.

**What do you dislike about ibi WebFOCUS?**

Although you can create based reports in a snap, it takes a bit of a learning curve to master more useful queries. It would be nice to have more drag-drop/point-click capability.

**Recommendations to others considering ibi WebFOCUS:**

This is a great tool for your business groups with people that know the data best, but to get more advanced some training (which IBI offers abundantly) will be required.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Data collection; farming statistics regarding a call center. However, I was a Focus user for at least 10 years and used it in a variety of settings, from basic reporting to front-ends where you could input data and retrieve results.

  ### 14. user

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** November 01, 2018

**What do you like best about ibi WebFOCUS?**

data analysis and specifically, display        

**What do you dislike about ibi WebFOCUS?**

i'm still exploring the possibilities of it doing more                                                                                    

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

dashboards ..... we are trying to find a system to analyze and present our business operations

  ### 15. Flexible, Highly Usable Product that allows you to create BI Applications

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.)

**Reviewed Date:** June 08, 2017

**What do you like best about ibi WebFOCUS?**

I like the amount of customization that is possible with the tool. There is a possibility to use Javascript, Visual Basic, HTML scripts etc. I think its very powerful whether you want to use WF as the engine or the full fledged client.

**What do you dislike about ibi WebFOCUS?**

Version naming, find the product lines confusing. Should be versioned like WF8, WF9, WF10.

**Recommendations to others considering ibi WebFOCUS:**

Very strong competitor considering the release of the new 8.2 product. Becoming an easier to use web based tool that allows for ad-hoc reporting, visualizations and scheduled email distributed jobs.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Self-Service BI is huge for us, we're trying to find ways to accomplish this with different methods of WebFocus tools.

  ### 16. WebFOCUS

**Rating:** 4.5/5.0 stars

**Reviewed by:** Loc H. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2018

**What do you like best about ibi WebFOCUS?**

We like the flexibility to combine multiple datasources for the developers. InfoAssist is also user's friendly

**What do you dislike about ibi WebFOCUS?**

I don't have any dislikes at the moment.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Ability to combine multiple datasources such as Excel, MS SQL and Oracle in one report.

  ### 17. IBI is the Data Plaform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2018

**What do you like best about ibi WebFOCUS?**

We like the ability that IBI allows us to add to the business value of our organization.

**What do you dislike about ibi WebFOCUS?**

We are looking forward to the new Power User options in the latest version of WebFOCUS 8.2.X

**Recommendations to others considering ibi WebFOCUS:**

there is no single company that can compare to IBI.  The ability to take data from all applicaitions current and future.  We also use it for m&a strategy protocol. 

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We have solved the legacy IT bottle neck with data requirements and data consumption.

  ### 18. Web application portal

**Rating:** 4.5/5.0 stars

**Reviewed by:** Effie W. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2018

**What do you like best about ibi WebFOCUS?**

Graphics, reporting and the data integration.

**What do you dislike about ibi WebFOCUS?**

It seems to be very difficult to code the business logic int he online portal.

**Recommendations to others considering ibi WebFOCUS:**

n/a

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Customer ability to provide quick updates to the system using different technologies.... ie... laptop, tablet, smartphone.

  ### 19. Visualization

**Rating:** 3.5/5.0 stars

**Reviewed by:** William  F. | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2018

**What do you like best about ibi WebFOCUS?**

Ability to visualize large sets of data in a holistic view.

**What do you dislike about ibi WebFOCUS?**

Modernization of data visualization I.E colors and shapes

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Compliance metrics. The ability to sort and drill down

  ### 20. Nice product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2018

**What do you like best about ibi WebFOCUS?**

Easy to use. Very functional.  not need lots of time to learn and develop a very nice reports for the end uusers 

**What do you dislike about ibi WebFOCUS?**

expensive. Need to trial version to get student in college, even high school to get use to it. Hard to find the entry level people to hair with webfocus experience

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

real time reports for business users

  ### 21. WebFocus Reporting

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2018

**What do you like best about ibi WebFOCUS?**

WebFocus RESTful API exposure and the integration capabilities it provides.

**What do you dislike about ibi WebFOCUS?**

The complication around security and authentication.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We are using WebFocus as our primary BI/Reporting platform to deliver essential data to our end users. It meets these needs and provides our organization with the flexibility and integration required to expose this data to improve our overall workflow processes.

  ### 22. Great Tool to do it all....

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2018

**What do you like best about ibi WebFOCUS?**

Ability to do almost anything with the code and the GUI tools can get you there faster!

**What do you dislike about ibi WebFOCUS?**

Takes to long to learn the GUI and it does not like variables.

**Recommendations to others considering ibi WebFOCUS:**

Set up is key, strategy is critical to the success of this tool.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Predictive models for our Loss Prevention. Visual tools help answer questions faster! 

  ### 23. WebFOCUS 8.1.05M

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.)

**Reviewed Date:** October 19, 2017

**What do you like best about ibi WebFOCUS?**

WebFOCUS is a great reporting tool. It has a intuit GUI for beginners to produce useful reports. The IDE for developers is full-featured. The underlying FOCUS language is powerful and capable of creating any application. I use it for most of my application development.

**What do you dislike about ibi WebFOCUS?**

The generated launch page HTML code breaks if edited. They are getting better at letting you customize the HTML, but you have to be careful.

**Recommendations to others considering ibi WebFOCUS:**

Give it a try. They don't advertise much, but they are really good.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

I currently create finance and accounting tracking tools - portals, launch pages and reports.

I have used WebFOCUS for myriad scientific and engineering applications.

WebFOCUS can access any/all data types from SQL and CSV to product specific proprietary formats

  ### 24. Fantastic Voyage

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2018

**What do you like best about ibi WebFOCUS?**

I like the flexibility and - at times the granularity - the language affords a developer

**What do you dislike about ibi WebFOCUS?**

I can't think of a single thing I dislike about the language.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We provide investment performance and analytics solutions to institutional investment firms. We are able to do so with only a handful of developers.

  ### 25. Very flexible tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2018

**What do you like best about ibi WebFOCUS?**

new version looks great. i am very excited about the new infographics feauture

**What do you dislike about ibi WebFOCUS?**

upgrade cycles are a hassle and painful between one version to the next

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

delivery of high level dashboards as well as csv extracts with details

  ### 26. WebFocus

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2018

**What do you like best about ibi WebFOCUS?**

It  GIVES ME the ability to automate my report using portals 
Does take most of the data types 

**What do you dislike about ibi WebFOCUS?**

Playing with graphs could be a little bit difficult 

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Dashboard, deck, with tables and sub tables and graphs 

  ### 27. New but Positive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2018

**What do you like best about ibi WebFOCUS?**

The ability to do complex actions without  having to write alot of code

**What do you dislike about ibi WebFOCUS?**

The optimization could give automatic warnings

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Creating real-time dashbords.  This saves us time having to generate this data for our users

  ### 28. Webfocus Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2018

**What do you like best about ibi WebFOCUS?**

BI, Graphical User Interface, Info-assist, Deployment.

**What do you dislike about ibi WebFOCUS?**

Not easy to customize, learning curve (Not a common language).

**Recommendations to others considering ibi WebFOCUS:**

Consolidate teams.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Printing, migration.

  ### 29. Informative

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.)

**Reviewed Date:** May 22, 2018

**What do you like best about ibi WebFOCUS?**

Data visualization, analytics, cleansing

**What do you dislike about ibi WebFOCUS?**

Visual representation of graphical data--more modern

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Data compliance, integrity, spend analysis, workload balancing

  ### 30. A Mature Full-stack BI Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jamie M. | Vice President, Business Intelligence & Analytics, Insurance, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2017

**What do you like best about ibi WebFOCUS?**

I like that the IBI solution provides a full stack of integrated solutions that provide flexibility while integrating well together.  There is limited need to search the market for component-based elements to build up a solution. Despite every solution provider saying they can "connect to anything," experience demonstrates there are always integration challenges. IBI's integrated set of solution, providing high quality stable solutions,  minimizes how often an external tool or package may need to be sourced. 

**What do you dislike about ibi WebFOCUS?**

The IBI tools are evolving, but competitors are pushing the envelop substantially and thus demonstrating solutions to business that appear more intuitive or responsive that the IBI tools. However, the stability of the IBI tools is paramount and enabling backwards compatibility as much as possible is important, so I appreciate it is an incremental process for IBI to continue to transform their solutions for further functional abilities.

**Recommendations to others considering ibi WebFOCUS:**

Engage in reference calls: I have found other IBI consumers to be open and honest in their successes and challenges.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Making BI & Analytics pervasive within our organization, we have substantially augmented the data available to the business, we have transformed the visualization of that data to make it more consumable and substantially improved the governance of the entire environment.

  ### 31. Hands down the best BI product I have worked with!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Calvert S. | Applications Manager, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about ibi WebFOCUS?**

I love the usability of the product.  When I was first introduced to WebFOCUS I was able to get up and running developing reports with no training.  Because of my reporting and database background, I was able to start working with the product very quickly.  I have been fortunate enough to have won a few awards for our initial work using the product and am in the process of upgrading our BI platform to WebFOCUS.  

**What do you dislike about ibi WebFOCUS?**

I do dislike some of the challenges with working with date functions within the language.  It is not as easy as I would like it, but I have been able to overcome those by using functions within SQL views and queries which I have a stronger base in.  

**Recommendations to others considering ibi WebFOCUS:**

Best Customer Service in the business!

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We are currently moving our internal performance dashboards for SLA management into WebFOCUS.  We have also been largely doing crime analysis and reporting using the product preciously.  We are currently very interested in the potential for Voice-Based Analytics which are coming in the near future. 

  ### 32. Best BI Tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.)

**Reviewed Date:** September 20, 2017

**What do you like best about ibi WebFOCUS?**

The ability to use the WebFocus scripting language and Metadata. Since everything is a text file, it plays easily with all tools I use from text editors to source code versioning systems.

I love that I can connect and combine data from multiple data sources of nearly any technology on the market.

It's ability to generate output in PDF, Excel and different data formats makes it very flexible. The same language can be used to generate output and be used for ETL scripting.

**What do you dislike about ibi WebFOCUS?**

Managed Reporting. I prefer self service. Managed reporting eliminates much of the benefits because it's framework is too tight.

**Recommendations to others considering ibi WebFOCUS:**

Best product around.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

I've spent most of my career working with WebFocus. I've never seen a problem I could not solve using the product.

  ### 33. Extremely Versatile and User-Friendly Analytics Tools

**Rating:** 4.5/5.0 stars

**Reviewed by:** Robert S. | Senior Business Analyst, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** June 08, 2017

**What do you like best about ibi WebFOCUS?**

The ability to generate reports,, graphs and dashboards, from single or multiple data sets with just the click of a few buttons.  Leveraging the power of JOINS you have the power to cross reference data from multiple sources across your organization in order to help identify, understand, and then solve potential problems

**What do you dislike about ibi WebFOCUS?**

There are an ever growing number of products and extensions and it's not always clear what is "standard" webFOCUS and what is an add-on

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We use this software for a majority of our VOIP call reporting needs.  Our organization handles approximately 2 million calls a month and WebFOCUS allows us to report call activity through a centralized dashboard to the entire organization.  Employees can also perform their own Self-Service Analytics through this portal, which empowers them to make changes appropriate if the results are less than ideal.

  ### 34. WebFOCUS BI and Analytics, The Greatest Environment to work with

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bernard H. | Master Trainer Top Ride (Radical Fitness indoor cycling), Health, Wellness and Fitness, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2017

**What do you like best about ibi WebFOCUS?**

As a BI Administrator and Analyst, I like the most the very efficient, close, dedicated, responsive, fast support of IBI.   We work with IBI people from Amsterdam and we have the best support we can get.
We have very frequent contacts, user groups, summit, council and meeting.
We also use focal point and the case management system. It's great and very professional.
The way we work with IBI as a partner for our BI and the very confident and close relationship we have is amazing.

**What do you dislike about ibi WebFOCUS?**

The administration and configuration of the environment is not so easy and quite complex to understand.

**Recommendations to others considering ibi WebFOCUS:**

I recommend the IBI Website and online Support of IBI. 
I recommend the customer community and the BI Summit organized by IBI
I recommend the book "Organizational Intelligence" by Gerald D. Cohen and Dr. Rado Kotorov

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We as a BI team have to provide our business users with applications and tools giving the users access and insight to the data. The problem we are trying to solve is...
How do we ease the work of our business users by minimizing the time and effort they spend to learn and know the data model of the BI system (ideally they shouldn't have to learn anything about the data model)
We are trying to provide our users with fast, intuitive and easy Tools and Apps.

  ### 35. 10 years of WebFOCUS usage

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frans v. | DWH architect, Management Consulting, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 13, 2017

**What do you like best about ibi WebFOCUS?**

I like the flexibility of the system the most. In 10 years of using it there has not been a situation where we could not solve it within WebFOCUS. Besides the UI there is a FOCUS language that you can use that saves a lot of time for developers. I have worked with different BI tools and the FOCUS language can reduce a one week job to a single day. The system is also easy to integrate with and into 3rd party products with Rest API.

**What do you dislike about ibi WebFOCUS?**

WebFOCUS has many different modules and some of them work a bit differently. For many people it's for example hard to understand the difference between making a report in the Business Intelligence Portal or on Reporting server. I've understood Information Builders is working on a single, responsive user interface which will solve this.

**Recommendations to others considering ibi WebFOCUS:**

Put good effort in setting up an architecture. There are many option in setting the system up, make sure you choose the best.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Getting insight in customer behavior, discovering trends, measuring effect of marketing, helping our customers to grow.

  ### 36. Good Product and support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Warren W. | Senior Software Engineer, Financial Services, Enterprise (> 1000 emp.)

**Reviewed Date:** February 16, 2017

**What do you like best about ibi WebFOCUS?**

The tool itself has a lot of features to it including the ability in newer version which we don't use now to integrate d3 graph functionality into your reports. The BI Portal is a very nice interface that allow users to navigate pretty easy and security to be controlled. The yearly user conference is very nice as they work to listen to how users are using the application and help individually.

**What do you dislike about ibi WebFOCUS?**

There have been features in prior editions including what were on now that should have been enabled on the system but when we went to use them, they didn't work and we had to submit a case to find out it wasn't working in that version. 

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We are using this for a wide variety of topics for various users. This is including management style dashboards to excel bases report that are distributed via an automated tool.

  ### 37. WebFOCUS is Great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.)

**Reviewed Date:** December 26, 2017

**What do you like best about ibi WebFOCUS?**

I like that I can run comprehensive and various reports. 

**What do you dislike about ibi WebFOCUS?**

It can be better organized and restructured. 

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Running reports for my job that pulls different types of student data.

  ### 38. Web Focus Is Awesome!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve S. | Systems Administrator L3, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 08, 2017

**What do you like best about ibi WebFOCUS?**

We use Web Focus to manipulate our financial performance data, we like how it scales as we add more clients onto our system.

**What do you dislike about ibi WebFOCUS?**

I dislike the the fact that there has been no way to centrally monitor the performance of our Web Focus farm, but that appears to have been resolved with the new Performance Usage Monitor that is now available.

**Recommendations to others considering ibi WebFOCUS:**

We highly recommend Web Focus, they have worked very closely with our company to achieve the solutions that we sell to our clients.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We have been using IBI products since 1991, the support staff has been really great resolving all of our technical issues. Right now they are working on getting our application to work on the new 82 version.

  ### 39. WebFOCUS developer since inception 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** March 21, 2017

**What do you like best about ibi WebFOCUS?**

It's flexibility in writing simple reports to developing full blown applications.  The ability to combine completely different data sets seemlessly.

**What do you dislike about ibi WebFOCUS?**

I cannot think of anything at the moment that I dislike about the product.  The thing I didn't like have been addressed in its latest version.

**Recommendations to others considering ibi WebFOCUS:**

It is more than just a report writer.  It is the MacGyver of reporting tools.  If you can think of it, you can do it with WebFocus.  

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Our users requests.  Users are always in need of some complex reports which they are unable to do themselves.  Portals are now a big hit which frees them up to do more analysis than information gathering.

  ### 40. A platform that keeps getting better.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Anthony C. | Programmer/Analyst, Wholesale, Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about ibi WebFOCUS?**

The FOCUS language coupled with front end web technologies has enabled us to build reporting solutions very quickly, as well as abstract the technical complexities away from our analysts and business users.

**What do you dislike about ibi WebFOCUS?**

The product is in a constant beta whether it is a GA release or actually denoted as a beta.  There has always been bugs I've had to work around.

**Recommendations to others considering ibi WebFOCUS:**

This can be a great product to use for your BI needs.  It's definitely a work in progress while they revamp the product for mobile first, responsive business solutions.  They've made big strides with this already and continue to showcase their efforts in a pleasing manner to those of us familiar with how it needs to work as a platform.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We have been able to fulfill business needs and desires for many of our business units that have surpassed what they had to work with before to accomplish their work requirements.

  ### 41. best

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lenny G. | telecommunication (data), Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 20, 2017

**What do you like best about ibi WebFOCUS?**

Information Builder's WebFOCUS is secure first and foremost. The customer service we receive is outstanding.

**What do you dislike about ibi WebFOCUS?**

There is nothing that I can think of that I dislike when using WebFOCUS. 

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

HR/employee relations, time and attendance reports, Data information, Customers problems. WebFOCUS has been a great time saver for us. 

  ### 42. WebFOCUS has been a tremendous help to get the information 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mike K. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 21, 2017

**What do you like best about ibi WebFOCUS?**

The ability to control reporting by using code or the GUI interface.  You can query the Report Repository to get valuable information for creating a custom Report Repository and Data Dictionary.  You have the ability to create your own data level security and utilize it as needed, without being limited to what is required by the product itself.  I also like the ease of use of being able to create the schema you report against by simply clicking on the schema of the SQL table and having WebFOCUS create its own schema (synonym). It simplifies and speeds up reporting tremendously.   

**What do you dislike about ibi WebFOCUS?**

There are periodic bugs that we have worked around.  One other problem is the vagueness of certain error messages that occur.  This vagueness often causes new developers to become frustrated until they have gained the experience to understand exactly what is going on.  We also have a problem with the timeliness of new releases.   We have been waiting over nine months for the 8.2 version which we were told  would be available early to mid 2016.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We are solving a great deal of problems throughout the organization by putting the ability to view dashboards and reports as a self-service tool and then having the ability for the user to drill down to see outliers or problems along with all the details that comprise the metric.  We are using it for Departmental P&L's, Income and Balance Sheet reporting for the organization, AR Analysis and trending, Clinical Effectiveness, Lab and Radiology reporting,  just to name a few.  We have 59 portals available to address the operational reporting needs of the organization.  We are currently reporting against over 1,000 tables or data marts with over 300 users accessing our system..      

  ### 43. BI for everyone

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jair M. | Capacity Management & Info Center Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 28, 2017

**What do you like best about ibi WebFOCUS?**

How easily you car read data from various sources and integrated into a single chart/report

**What do you dislike about ibi WebFOCUS?**

Sometimes the graphic libraries used are a little bit old.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We have a vast data centre with all the platforms you can imagine, so we have a bunch of tools to analize performance and resource utilisation and each one of has its own repository.
With WebFocus and netezza we have create a big repository where to take all data coming from different tools and develop different portals to generate reports/graphics to analyze those data.

So from a single point we can see all of our platforms and drill down up tp process level details.

  ### 44. Information Builders WebFOCUS Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Doug P. | Business Intelligence and Analytics Executive, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 03, 2017

**What do you like best about ibi WebFOCUS?**

Information Builders has a very strong platform that covers the entire suite of BI and Analytics needs.  Typically, one has to integrate a number of disparate best-in-class products from within the industry to deliver a robust end-to-end solution.  With Information Builders, since their individual solutions are very high quality and easy to plug-in, I simply add-in the required product as needed. 

**What do you dislike about ibi WebFOCUS?**

Sometimes their enterprise licensing is a bit expensive to add on a new product needed for only a few users.  I do see Information Builders now working towards resolving the pricing challenge on several of their new products.

**Recommendations to others considering ibi WebFOCUS:**

Have a strategy prior to buying any industry products, as IBI value is highest with a full platform solution.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Many, from basic quality reporting to self-service enterprise analytics.  Amerisure continues to gain valuable insight from their data to drive accuracy and facts-based decision making. 

  ### 45. WebFOCUS with Healthcare

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about ibi WebFOCUS?**

My developers like the tool because it is easy to use and provides a wide range of features that can be used to create robust infoapps and dashboards.

**What do you dislike about ibi WebFOCUS?**

The tool requires a developer to make changes to the infoapps.  Self-service is limited to what is already pre-defined in the infoapp.  If a user wants additional data it has to be added by a developer.

**Recommendations to others considering ibi WebFOCUS:**

Speak with other healthcare customers to see how they are using the tool.  Make sure it will meet your needed for your clinical users.  Finance users are relatively easy to support but out clinical users are often looking for additional data.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We provide financial and clinical reporting for our health system.  Our financial users are very happy with the data provided.  The clinical users are less enthusiastic.  

  ### 46. Great Product! So much we have done benefiting our business, and so much more it can still do.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jason H. | Business Intelligence Manager, Wholesale, Enterprise (> 1000 emp.)

**Reviewed Date:** March 01, 2017

**What do you like best about ibi WebFOCUS?**

Can do just about anything we need for reporting, a lot of uses, very useful Info Assist plus application for our analytic users to develop their own reporting.

**What do you dislike about ibi WebFOCUS?**

A little more pricey than some others, but you get what you pay for.

**Recommendations to others considering ibi WebFOCUS:**

Great team to work with

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Customization of reporting portal domains for different business units. Dash boarding, KPI scorecarding, alert reporting/monitoring, financial statements, enabled centralized and efficient metric information available to report creators and consumers getting them out of manual/inaccurate labor intensive reporting processes thru Excel and Access tools. Created one source of truth for reporting metrics.

  ### 47. IBI Webfocus

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.)

**Reviewed Date:** October 27, 2017

**What do you like best about ibi WebFOCUS?**

Rich customer experience with ability to customize reports with our Brand.  Ease of adding new visualizations and output formats.  

**What do you dislike about ibi WebFOCUS?**

Learning curve to use AppStudio and dialogue manager language.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

We are replacing multiple legacy reporting systems.  We needed to replace existing reports as well as provide enhanced reporting capabilities

  ### 48. Wheaton College review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2017

**What do you like best about ibi WebFOCUS?**

I like the features and the opportunities it presents.

**What do you dislike about ibi WebFOCUS?**

the cost of some the features we would like to take advantage of

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

data visualization, data retrieval and presentation

  ### 49. WebFOCUS Multi-Tenant Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt Y. | Senior Manager, Software Engineering, Computer Software, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about ibi WebFOCUS?**

WebFOCUS provides a great platform to deploy analytics to our customer base in a multi-tenant fashion.  We're able to use the same instance of WebFOCUS to provide a consistent platform for customers to gain insights into their business.

**What do you dislike about ibi WebFOCUS?**

I'm looking forward to WebFOCUS' new UX, which was very exciting to see at Summit.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

WebFOCUS has allowed us to develop pre-packaged analytics that add value to our customers, gaining immediate views into all areas of their business.

  ### 50. WebFocus is a nice tool set with many possibilities

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.)

**Reviewed Date:** June 07, 2017

**What do you like best about ibi WebFOCUS?**

The ability to connect to many different sources.  The Infoassist and Quickdata tools help our users a lot to get their data.

**What do you dislike about ibi WebFOCUS?**

Some of the tools are dated compared to the industry.  Portal and data discovery lag key players in the market.

**Recommendations to others considering ibi WebFOCUS:**

WebFocus is a good toolset that allows you to do a lot of reporting.  The outlook with their upcoming enhancements look like they going in the right direction.

**What problems is ibi WebFOCUS solving and how is that benefiting you?**

Before WebFocus we had a number of out dated reporting systems each reporting different numbers.
We were able take multiple reporting systems previously and combined them into a single platform.  This has given our users consistency across the organization.


## ibi WebFOCUS Discussions
  - [What s involved in migrating from WebFocus 8.1.5M to Webfocus 8.2](https://www.g2.com/discussions/33259-what-s-involved-in-migrating-from-webfocus-8-1-5m-to-webfocus-8-2) - 1 comment, 1 upvote
  - [how do i obtain extra information about upcoming events and opportunities as a student](https://www.g2.com/discussions/how-do-i-obtain-extra-information-about-upcoming-events-and-opportunities-as-a-student) - 3 comments, 1 upvote
  - [Can we have migration utility to make migration automated from domain?](https://www.g2.com/discussions/can-we-have-migration-utility-to-make-migration-automated-from-domain) - 1 comment, 1 upvote
  - [Can you provide analytics use-cases for WebFOCUS?](https://www.g2.com/discussions/webfocus-afd7b43f-72c6-4e1b-936e-d59118632b28) - 1 comment, 1 upvote

- [View ibi WebFOCUS pricing details and edition comparison](https://www.g2.com/products/ibi-webfocus/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-07-17+23%3A03%3A19+-0500&secure%5Bsession_id%5D=b5324d43-1c87-4931-935c-349df86185bd&secure%5Btoken%5D=31c919b46355d74274c3ba79311fd1287f829f362ba927bd25a75fc32a451e14&format=llm_user)

## ibi WebFOCUS Features
**Reports**
- Reports Interface
- Steps to Answer
- Graphs and Charts
- Score Cards
- Dashboards

**Data Preparation**
- Connectors
- Data Governance

**Statistical Tool**
- Scripting
- Data Mining
- Algorithms

**Data Modeling and Blending**
- Data Querying
- Data Filtering
- Data Blending

**Data Analysis**
- Analysis
- Data Interaction

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Decision Making**
- Modeling
- Data Visualizations
- Report Generation
- Data Unification

**Agentic AI - Analytics Platforms**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Self Service **
- Calculated Fields
- Data Column Filtering
- Data Discovery
- Search
- Collaboration / Workflow
- Automodeling

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Deployment & Integration - Analytics Platforms**
- No-code Dashboard Builder
- Report Scheduling and Automation
- Embedded Analytics and White-labeling
- Data Source Connectivity

**Advanced Analytics**
- Predictive Analytics
- Data Visualization
- Big Data Services

**Performance & Scalability - Analytics Platforms**
- Large data handling and Query Speed
- Concurrent User Support

**Advanced Analytics & Modeling - Analytics Platforms**
- Data Modeling and Governance
- Notebook and Script Integration
- Built-in Predictive and Statistical Models

**Agentic AI Capabilities - Analytics Platforms**
- Auto-generated Insights and Narratives
- Natural Language Queries
- Proactive KPI Monitoring and Alerts
- AI Agents for Analytical Follow-ups

**Personalized Intelligence - Analytics Platforms**
- Behavioral Learning for Contextual Query Refinement
- Role-based Insight Personalization
- Conversational and Prompt-based Analytics

**Building Reports**
- Data Transformation
- Data Modeling
- WYSIWYG Report Design
- Integration APIs

## Top ibi WebFOCUS Alternatives
  - [Tableau](https://www.g2.com/products/tableau/reviews) - 4.4/5.0 (3,663 reviews)
  - [Spotfire Analytics](https://www.g2.com/products/spotfire-analytics/reviews) - 4.2/5.0 (328 reviews)
  - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - 4.5/5.0 (1,591 reviews)

