---
title: IAM Cloud Customer Identity Management Reviews
meta_title: 'IAM Cloud Customer Identity Management Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how IAM Cloud Customer Identity Management works for a business like yours.
aggregate_rating:
  rating_value: 2.5
  review_count: 2
  scale: '5'
date_modified: '2025-03-10'
parent_category:
  name: Identity Management
  url: https://www.g2.com/categories/identity-management
---


# IAM Cloud Customer Identity Management Reviews
**Vendor:** IAM Cloud  
**Category:** [Customer Identity and Access Management (CIAM) Software](https://www.g2.com/categories/customer-identity-and-access-management-ciam)  
**Average Rating:** 2.5/5.0  
**Total Reviews:** 2
## About IAM Cloud Customer Identity Management
The IAM Cloud platform sits at the heart of an organisation&#39;s IT infrastructure. Once connected, it flows data between systems, and uses intelligent identity management to automate processes such as user creation and provisioning, security configuration and login control, and a range of advanced IT features like Single Sign On, password resets, MFA, and admin-to-user communications.




## IAM Cloud Customer Identity Management Reviews
  ### 1. A little complicated 

**Rating:** 3.0/5.0 stars

**Reviewed by:** Janna H. | Visual Art Teacher, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2018

**What do you like best about IAM Cloud Customer Identity Management?**

Quick links to other pages are easily accessible. 

**What do you dislike about IAM Cloud Customer Identity Management?**

Not easy to sign in. And too many error messages. 

**Recommendations to others considering IAM Cloud Customer Identity Management:**

Remember your user ID!

**What problems is IAM Cloud Customer Identity Management solving and how is that benefiting you?**

I have access to student information. 

  ### 2. Easy Implemetation 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2018

**What do you like best about IAM Cloud Customer Identity Management?**

Great product to help structure and organize all of out I.T. Management. 

**What do you dislike about IAM Cloud Customer Identity Management?**

Just tested as a trial, so did not get to use the program to it's fullest. 

**Recommendations to others considering IAM Cloud Customer Identity Management:**

Professional Customer Service and Technical Teams who are always available to help when needed! 

**What problems is IAM Cloud Customer Identity Management solving and how is that benefiting you?**

We are managing multiple locations with multiple profiles. Easy use tying into our already existing Active Directory. 



- [View IAM Cloud Customer Identity Management pricing details and edition comparison](https://www.g2.com/products/iam-cloud-customer-identity-management/reviews?filters%5Bnps_score%5D%5B%5D=3&section=pricing&secure%5Bexpires_at%5D=2026-08-14+11%3A32%3A31+-0500&secure%5Bsession_id%5D=08c582f5-c73c-43f7-8990-95371d3d9dc2&secure%5Btoken%5D=f07163cdb224e8a8aa7d062bbed697cfc1b1777afa278f62dc7096766a257b6f&format=llm_user)

## IAM Cloud Customer Identity Management Features
**Additional Functionality**
- Fraud Detection
- PCI Compliance
- Application Management
- Audit Management
- Single Sign On
- Secure Data Storage
- SSL Security
- Privileged Account Management
- Reporting & Statistics
- Two-Factor Authentication
- Member Accounts
- HIPAA Compliant
- AI Copilot
- Self-Service Access Request
- User Provisioning
- Audit Trail
- Third-Party Integrations
- Real-Time Notifications
- Active Directory Integration
- Authentication
- Compliance Management
- Workflow Management
- Access Controls/Permissions
- Access Management
- Secure Login
- Customizable Branding
- Real-Time Monitoring
- Security Auditing
- Policy Management
- Data Synchronization
- Collaboration Tools
- API
- Unified Directory
- Multi-Factor Authentication
- Biometrics
- Activity Dashboard
- Generative AI
- Credential Management
- Event Logs
- Real-Time Analytics
- Password Management
- Access Certification
- Self Service Portal
- Mobile Access

**Functionality**
- Self-registration and self-service
- Authentication
- Scalability
- Consent and preference management
- Social login
- Customer data linking
- Access Management
- Two-Factor Authentication

**AI Authentication Risk Management - Customer Identity and Access Management (CIAM)**
- Adaptive MFA
- Anomaly Detection
- Fraudulent Login Detection
- Adaptive Authentication Policies
- Risk-Based Authentication

**AI Biometric & Behavioral Analysis - Customer Identity and Access Management (CIAM)**
- Behavioral Biometric Analysis
- Liveness Detection

**AI Context-Aware Security Controls - Customer Identity and Access Management (CIAM)**
- Account Recovery Assistants
- Constraint Enforcement

**Additional Functionality**
- Real-Time Notifications
- Access Certification
- Behavioral Analytics
- Self Service Portal
- Generative AI
- Multiple Authentication Methods
- User Provisioning
- Data Security
- Reporting/Analytics
- Single Sign On
- Automatic User/Device Recognition
- Unified Directory
- Self-Service Access Request
- AI Copilot

## Top IAM Cloud Customer Identity Management Alternatives
  - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,341 reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - 4.5/5.0 (3,772 reviews)
  - [Frontegg](https://www.g2.com/products/frontegg/reviews) - 4.8/5.0 (362 reviews)

