# iDenfy Reviews **Vendor:** iDenfy **Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification) **Average Rating:** 4.9/5.0 **Total Reviews:** 217 ## About iDenfy iDenfy is an identity verification, business verification, anti-money laundering and fraud prevention platform (KYC, KYB, AML) that helps businesses verify identities, detect fraudulent activity, and ensure compliance with regulatory requirements in real time. It provides a suite of tools designed for organizations that need to onboard users securely, meet KYC/AML regulations, and reduce fraud risk across digital channels. iDenfy is commonly used by industries such as financial services, fintech, e-commerce, online marketplaces, gaming, and mobility platforms. The platform combines automated identity verification with human supervision to increase accuracy and minimize false positives. iDenfy supports global document verification, biometric checks, government registries, credit bureau and continuous monitoring, enabling companies to create secure and frictionless onboarding experiences. By integrating iDenfy’s solutions, businesses can streamline their compliance workflows while maintaining user trust and meeting legal obligations. Key features and capabilities include: - Identity Verification: Automated document and biometric verification supporting passports, ID cards, driver’s licenses, and other identity documents from over 200 countries. - Business Verification: Make every company transparent at your fingertips. Verify company ownership, understand who is behind the business, and onboard with greater trust and confidence. - AML Screening: See the risks behind every name. Screen for sanctions, politically exposed persons, and adverse media to detect AML risk early and make confident compliance decisions. - Fraud Prevention: Advanced fraud detection mechanisms such as liveness detection, duplicate checks, and AI-powered risk scoring to identify suspicious activity. - Compliance Tools: Built-in support for KYC (Know Your Customer), AML (Anti-Money Laundering), and GDPR and CCPA requirements to help organizations maintain regulatory compliance. - Integration Options: Flexible APIs and SDKs for web and mobile applications, allowing businesses to integrate identity verification into existing onboarding flows with minimal development effort. - Manual Review: A hybrid approach combining AI automation with trained human specialists for higher accuracy in edge cases. Typical use cases include customer onboarding for financial institutions, age verification for regulated industries, fraud prevention for e-commerce platforms, and user authentication for digital services. iDenfy serves compliance teams, fraud prevention specialists, product managers, and developers who need a reliable and scalable identity verification solution. By consolidating multiple verification and fraud prevention functions into one platform, iDenfy helps organizations reduce operational costs, improve onboarding conversion rates, and protect both their business and users from fraud. Its modular structure enables companies to adopt the features that fit their specific risk profile and regulatory environment. ## iDenfy Pros & Cons **What users like:** - Users appreciate the **verification efficiency** of iDenfy, significantly reducing verification time and enhancing overall workflow. (90 reviews) - Users value the **efficient fraud prevention** of iDenfy, ensuring secure transactions and smooth onboarding experiences. (47 reviews) - Users praise iDenfy for its **detection efficiency** , enhancing the onboarding experience with quick and accurate verifications. (45 reviews) - Users appreciate the **ease of integration** with iDenfy, finding it simple to set up and use effectively. (40 reviews) - Users value the **reliable and efficient ID verification** process of iDenfy, enhancing security during onboarding. (40 reviews) - Efficiency (37 reviews) - Time-saving (34 reviews) - Fast Verification (33 reviews) - Users praise the **seamless integration** and user-friendly nature of iDenfy, enhancing security and compliance effortlessly. (33 reviews) - Compliance (31 reviews) **What users dislike:** - Users occasionally face **verification issues** due to poor ID photo lighting, leading to manual review challenges. (28 reviews) - Users experience **slow verification** when less common ID formats necessitate extended manual review times, affecting efficiency. (14 reviews) - Users experience **slow performance** during peak hours, impacting the overall efficiency of their verification processes. (13 reviews) - Users find iDenfy to be **expensive** , especially with unpredictable costs and inflexible pricing for higher verification volumes. (12 reviews) - Users find the **insufficient information** in documentation and API responses challenging, complicating the verification process. (8 reviews) - Limited Customization (8 reviews) - Users desire more **flexibility** in reporting features and pricing options to better meet their verification needs. (8 reviews) - Users experience **delays in process** due to extended manual review times, impacting workflow efficiency in certain cases. (7 reviews) - Users report **OCR issues** due to blurred images and difficulties with reading damaged or unclear documents. (7 reviews) - Inefficient Process (6 reviews) ## iDenfy Reviews ### 1. Reliable Performance for Our Product **Rating:** 5.0/5.0 stars **Reviewed by:** Laura A. | Blockchain Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2025 **What do you like best about iDenfy?** Idenfy consistently handles the verification step without causing many issues and has a lot less emergency fixes for us and a easier experience for our users. **What do you dislike about iDenfy?** verification data easily with our other internal fraud analysis tools required some custom integration work. **What problems is iDenfy solving and how is that benefiting you?** It provides a stable thirdparty solution for identity verification. This benefits our product development by handling a complex function reliably without problems on the longrun ### 2. trust and confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Lila N. | Manager Corporate Strategy, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about iDenfy?** Our clients expect the highest level of security and discretion. idenfy allows us to verify their identities quickly and securely without compromising their privacy or creating unnecessary hassle. Their biometric checks (like liveness detection) are great at stopping fake identities that simpler tools miss. **What do you dislike about iDenfy?** Some users are hesitant to share their ID information, even though we explain the security measures. We need better ways to communicate the benefits of verification. **What problems is iDenfy solving and how is that benefiting you?** It reduces errors during onboarding and makes user checks faster and safer ### 3. Excellent Product with Exceptional Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Mark T. | Talent Acquisition Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** November 06, 2024 **What do you like best about iDenfy?** The self setup and thorough documentation make it easy to integrate. We were able to get up and running quickly, and the platform is designed to scale, allowing us to add more complex features as we go. Customer support team is top-notch, always available to help with quick, precise responses. **What do you dislike about iDenfy?** Honestly, there’s nothing to say. We never had any problems using it. **What problems is iDenfy solving and how is that benefiting you?** Our business relies on secure identity verification, and iDenfy offers an intuitive solution that’s simple for our team. Additionally, the platform’s fraud detection capabilities are amazing, helping us minimize risk and reduce operational demands since we integrated it into our system. ### 4. A must have tool **Rating:** 5.0/5.0 stars **Reviewed by:** Franz K. | Senior Sales Account Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about iDenfy?** Top document verification and fraud detection. Our business has a huge advantage over others because we can handle different document types from diverse countries easily. The platform's compliance with KYC and AML rules guarantees we’re always on the right side of the law. **What do you dislike about iDenfy?** There are a few small issues with the user notifications that could be tweaked a bit. This way, customers will always know what’s going on with their verification process. **What problems is iDenfy solving and how is that benefiting you?** We selected this service because it delivers an exceptional and affordable solution for efficiently verifying customer identities. ### 5. Onboarding on Autopilot **Rating:** 5.0/5.0 stars **Reviewed by:** Henni H. | Compliance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2025 **What do you like best about iDenfy?** From the easy setup to the accurate checks and the helpful support, idenfy has been a great experience all around. It catches even the smallest inconsistencies in documents **What do you dislike about iDenfy?** Not a single thing. It's so automated and efficient that we barely have to lift a finger. **What problems is iDenfy solving and how is that benefiting you?** idenfy has made our onboarding process faster and more secure. It's also helped us improve our compliance, which is really important in our industry. ### 6. Easy Setup, Works Great **Rating:** 5.0/5.0 stars **Reviewed by:** Valentina M. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about iDenfy?** I like the ability to automate KYC/AML checks much better than manual. Real time monitoring has successfully decreased payment fraud incidents. The ID checks are fast and the system catches fake documents without slowing things down. **What do you dislike about iDenfy?** Support for more languages would help our global users. **What problems is iDenfy solving and how is that benefiting you?** We verify users safely 24/7 which keeps our platform secure and saves us money on manual checks. ### 7. Powerful Cutting Edge **Rating:** 5.0/5.0 stars **Reviewed by:** Edward H. | Financial Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2025 **What do you like best about iDenfy?** They have given us so clear explanation on why a verification passed or failed. The analysis of the risk categories and other factors contributes greatly by allowing my team to make informed decisions. We need this for our fraud prevention efforts and can get any info easily with their platform. **What do you dislike about iDenfy?** There is nothing at all I could say, best service. **What problems is iDenfy solving and how is that benefiting you?** Our primary KYC solution is idenfy and the risk information it provides is quite valuable to our decision making. ### 8. Fast, secure, and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Bianca C. | Senior Software Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2024 **What do you like best about iDenfy?** Idenfy has excellent customer service, and the platform provides valuable analytics. The response codes are straightforward, aiding in making swift decisions. **What do you dislike about iDenfy?** The suggestion is for idenfy to provide more adaptable pricing plans according to the number of verifications required monthly. **What problems is iDenfy solving and how is that benefiting you?** It aids in accelerating and enhancing user verification, reducing fraud, and facilitating customer onboarding. It guarantees an increase in conversion rates and enhances confidence in the users' security checks. ### 9. Faster Checks and safer. **Rating:** 5.0/5.0 stars **Reviewed by:** Camila B. | Finance Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2025 **What do you like best about iDenfy?** It checks id' s automatically and quickly and the cost is clear. We pay per check so its easy to guess how much we will spend each month on verifications. **What do you dislike about iDenfy?** It would be cool if we get a bigger discount for using it for a lot of checks. **What problems is iDenfy solving and how is that benefiting you?** It helps to lower errors in our financial records and makes our company a lot safer to operate ### 10. good speed **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob W. | Event Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2025 **What do you like best about iDenfy?** I love the verification speed it checks and finishes within minutes and also we only pay for successful clients which cuts costs and lets me finish the deals without problems **What do you dislike about iDenfy?** sometimes there are documents which don't get scanned so we had to do it manually **What problems is iDenfy solving and how is that benefiting you?** solves slow and unreliable manual identity checks with Ai and automation ### 11. A perfect product **Rating:** 5.0/5.0 stars **Reviewed by:** Antonio G. | Director de proyecto, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2024 **What do you like best about iDenfy?** It quickly gives us results and it hardly ever makes mistakes when it comes to checking documents. The technology for recognizing faces and verifying documents helps us make sure that our clients are confirmed without any long waits. **What do you dislike about iDenfy?** Sometimes i have seen the platform doesn’t always handle multi page documents well, but this happens infrequently. **What problems is iDenfy solving and how is that benefiting you?** We use it to verify user identities before they join. This increases reliability and makes the process faster by reducing the time needed for document verification. ### 12. Quick Setup, Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lora C. | Enterprise Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2025 **What do you like best about iDenfy?** Setting up iDenfy was a piece of cake. The customer support is fantastic and the setup was super quick, thanks to the great documentation **What do you dislike about iDenfy?** Haven't found anything bad to dislike yet. **What problems is iDenfy solving and how is that benefiting you?** It's made verifying IDs from around the world much simpler and the fraud prevention is a big plus for keeping our platform safe. ### 13. Solid ID Verification Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Garrett N. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 02, 2024 **What do you like best about iDenfy?** Idenfy offers a straightforward and userfriendly dashboard, its easy to navigate and manage ID verification needs. Their support team is fast and always ready to help. Pricing options are very startup friendly. **What do you dislike about iDenfy?** One drawback I’ve noticed is that the dashboard isn’t mobile friendly. When I’m away from my laptop and need to make quick updates or check billing, using it on my phone can be quite challenging. **What problems is iDenfy solving and how is that benefiting you?** a reliable tool with risk management features and competitive pricing. Benefiting us with all kinds of protection against frauds. ### 14. Authentication is Straightforward **Rating:** 5.0/5.0 stars **Reviewed by:** Jodie L. | Software Automation Tester, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2025 **What do you like best about iDenfy?** We hit the idenfy API hard sometimes, especially during peak hours. And it just...handles it. No slowdowns, no errors, no problems. It's incredibly reliable. **What do you dislike about iDenfy?** Sometimes it has trouble reading licenses that are worn or damaged. **What problems is iDenfy solving and how is that benefiting you?** It's letting us add secure ID verification to our platform without having to build the whole thing ourselves which saved us a ton of development time. ### 15. Conversions booster **Rating:** 5.0/5.0 stars **Reviewed by:** Susanne K. | Payment Processing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2024 **What do you like best about iDenfy?** The customer service is exceptional, and the platform offers a great set of analytics tools. The response codes are clear and detailed, which helps us make quick decisions. iDenfy’s verification speed has greatly improved our onboarding experience. **What do you dislike about iDenfy?** The platform currently doesn’t support some languages, which can be limiting as we expand internationally. **What problems is iDenfy solving and how is that benefiting you?** We use iDenfy for remote customer verification and It has helped us minimize fraudulent sign ups and making sure that only legitimate users are onboarded. **Official Response from Domantas Ciulde:** > Thank you for your positive feedback on our customer service and the effectiveness of our verification speed and response codes. We understand the importance of language support and are actively working to add more languages to better serve our international clients. ### 16. High level!! **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas P. | Senior Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2024 **What do you like best about iDenfy?** Idenfy's platform is very efficient and secure. The AI powered verification process when combined with human helps high accuracy. The support team is always available and provides fast responses. **What do you dislike about iDenfy?** There is nothing that I think is wrong with them. **What problems is iDenfy solving and how is that benefiting you?** We rely on Idenfy for secure identity verification. It has significantly improved our onboarding process by reducing fraud and making compliance with regulatory requirements easier also which will increase customer trust. **Official Response from Domantas Ciulde:** > Thank you for your positive feedback! We're glad to hear that you haven't encountered any issues with our platform. We're committed to providing a seamless and secure identity verification process to help improve your onboarding and compliance with regulatory requirements. ### 17. Great service and product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about iDenfy?** Idenfy worked with our small startup to offer id verification services for our membership platform. Integration was easy and straightforward and the sales and support team are very responsive. The service itself works great and is quick for our users. Would recommend! **What do you dislike about iDenfy?** Have not experienced any real downsides, service has been great **What problems is iDenfy solving and how is that benefiting you?** Verifying users are actual people before allowing access to our membership site ### 18. User friendly KYC solution **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna E. | Senior Manager, Digital Marketing – Paid Media, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2024 **What do you like best about iDenfy?** It's a fantastic provider for managing the identity verification process, which is important for our compliance needs. I like its simple interface and the support for multiple platforms via their web links. The support team was very helpful and answered all of our questions. **What do you dislike about iDenfy?** More analytics data is always appreciated but I have no complains so far **What problems is iDenfy solving and how is that benefiting you?** iDenfy addresses our core need for secure identification, playing a key role in our KYC processes and ensuring proper compliance. ### 19. Hassle free onboarding with idenfy **Rating:** 5.0/5.0 stars **Reviewed by:** Milan A. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about iDenfy?** iDenfy was smoothly integrated with the ScopeX platform and users can complete their KYC on both web and mobile effortlessly. Their sucess rate is above 99%, we never found any case where a fradulent doc is not detected by their system. It's easy to nevigate through their portal and their tech support is quick in resolving queries. We have never encounted any issue at any level. I haighly recommed to use thier services for a hassle free KYC onboarding experience. **What do you dislike about iDenfy?** Sometimes captured images of docs are blurred. An auto image capturing option could be an enhancement. **What problems is iDenfy solving and how is that benefiting you?** We use idenfy for onboarding user on our platform. Using idenfy, we verify user's identity documents and check the liveness of the selfies. ### 20. Precision Meets Simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** Adeline D. | Senior Finance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about iDenfy?** The balance between advanced tech and usability is perfect. Our customers appreciate how quick and intuitive the selfie verification is, and our team relies on the detailed audit logs for disputes. **What do you dislike about iDenfy?** Adding bulk verification capabilities would save time for enterprise level onboarding campaigns. **What problems is iDenfy solving and how is that benefiting you?** We’ve expanded into high risk markets confidently, knowing idenfys adaptive AI stays ahead of emerging fraud tactics. Customer trust has become a key differentiator for our brand. ### 21. Platform You Can Count On **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly H. | Business Intelligence Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2025 **What do you like best about iDenfy?** idenfy has set the standard for excellence in identity verification. Their platform is fast, accurate, dependable and always getting better. You can tell they're always looking for ways to improve and add new features **What do you dislike about iDenfy?** No complaints from our end they deliver the accurate results we need now. **What problems is iDenfy solving and how is that benefiting you?** We need a verification solution that's both reliable and cutting edge. idenfy delivers on both fronts, helping us maintain a secure and efficient onboarding process. ### 22. Reliable KYC solution **Rating:** 5.0/5.0 stars **Reviewed by:** Allan B. | Global Account Manager | Digital Marketing, Affiliate & Partnership Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2024 **What do you like best about iDenfy?** The user interface is clean, and the platform is easy to navigate, even for non technical users. The automated identity verification process is quick, which helps us onboard customers securely. **What do you dislike about iDenfy?** Everything is just great i never had problems. **What problems is iDenfy solving and how is that benefiting you?** iDenfy is our preferred choice for safe identity checks. It has made onboarding smoother and cut down on fraud, helping us follow rules while building customer trust. ### 23. A Reliable Identity Verification Service **Rating:** 5.0/5.0 stars **Reviewed by:** Don D. | Director Information Technology Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 05, 2024 **What do you like best about iDenfy?** If your business needs a Know Your Customer (KYC) solution, idenfy is a strong option. The platform is easy to navigate, and pricing is fair, making it accessible and straightforward to integrate. **What do you dislike about iDenfy?** nothing seems to be a dealbreaker so far **What problems is iDenfy solving and how is that benefiting you?** idenfy provides us with a robust e-KYC solution that keeps us compliant by keeping a great successful customer onboarding rate. ### 24. iDenfy service **Rating:** 5.0/5.0 stars **Reviewed by:** Justina S. | Sanctions Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2024 **What do you like best about iDenfy?** I am using iDenfy for quite some time, and the best thig about them is customer support. They are trying to solve all the problems without hesitation and as quick as possible. Another thing is the speed of verification. Within minutes, customers receives a confirmation. Keep up the great work! **What do you dislike about iDenfy?** Majority of the changes can be done only from their side **What problems is iDenfy solving and how is that benefiting you?** Streamlined Onboarding Compliance 24/7 Accessibility ### 25. No confusion **Rating:** 5.0/5.0 stars **Reviewed by:** Jude M. | Strategic Account Executive, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2025 **What do you like best about iDenfy?** Checks IDs accurately without making customers wait. The dashboard shows everything clearly. **What do you dislike about iDenfy?** Nothing to say, it covers everything we need and support replies fast when we’re stuck. **What problems is iDenfy solving and how is that benefiting you?** Fewer mistakes in onboarding and secure without hiring extra staff for verifications. ### 26. iDenfy has proven to be a valuable partner,providing a seamless and highly efficient ID verification **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela T. | managing director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2024 **What do you like best about iDenfy?** Whether ID verification or PEP/sanction screening, all checks are carried out almost immediately and with perfect results. **What do you dislike about iDenfy?** For now, we have nothing to complain about. **What problems is iDenfy solving and how is that benefiting you?** We use the following services: ID Verifications AML Verifications Address matching/extraction AML Monitoring As all services from iDenfy are both automated and also undergo manual checks, this makes it especially easy for us not to have to double check from our side. ### 27. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Gabriela V. | Analista de relatórios financeiros, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2024 **What do you like best about iDenfy?** it is really easy to use, and the quick verification process gives me peace of mind. The facial and document checks are very accurate. **What do you dislike about iDenfy?** Some users have had trouble with the facial recognition feature, especially when the lighting isn’t great or if the images aren’t very clear **What problems is iDenfy solving and how is that benefiting you?** helps us verify users accurately, improving security and reducing fraud ### 28. iDenfy / TT Express **Rating:** 5.0/5.0 stars **Reviewed by:** zydrunas1976 J. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about iDenfy?** TT Express UAB is using Idenfy for quite a long time. We are happy to ensure reliable and professional services. Thank you IDENFY! **What do you dislike about iDenfy?** The credit system is quite easy to order and use, but there should be a more flexibility if the credits are not used in a financial year period. I think credits that you bought you should be able to use untill they gone, not having the financial year term. **What problems is iDenfy solving and how is that benefiting you?** We use IDENFY for sanction, PEP media screening. ### 29. Great fraud prevention solution **Rating:** 5.0/5.0 stars **Reviewed by:** Sarunas B. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about iDenfy?** We use this identity verification software, and it's easy for both us and our customers to use. They offer ID verification through web browsers, which is great because there's no need to install an app. Plus, they support ID documents from all over the world, which is a big plus for us. **What do you dislike about iDenfy?** We had some problems with the user experience at first, but iDenfy's team fixed everything quickly. I think that's another great thing about them. **What problems is iDenfy solving and how is that benefiting you?** Preventing fraud is curcial in our field. Working with iDenfy let us leave all the admin work to them, so we could focus on other tasks. Their automated verification tool reduced human errors and sped up the process. Now, it only takes us up to three minutes to onboard a user including with their operator review. ### 30. Straightford solution - Idenfy Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Steven M. | Angel Investor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about iDenfy?** Straight forward Intergration. Competitive pricing Great support **What do you dislike about iDenfy?** If I were to be hypercritical it would be the duration it takes to manually review. **What problems is iDenfy solving and how is that benefiting you?** We use Idenfy as our Identity Verification providor, here we are verifying potential investors in early stage startups so it's hypercritical from the get go that we know the potenial investors have been verified for peace of mind and reassurance. It adds to our credibility. ### 31. iDenfy makes customer verification process easy and professional. **Rating:** 5.0/5.0 stars **Reviewed by:** Jaroslavas J. | Head of AML / MLRO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about iDenfy?** Our overall experience with iDenfy was positive. iDenfy made the supervision of customer verification process easy and professional for our company. API was easy to integrate with our other systems. As we purchased iDenfy for everyday use, it was important for us that the platform’s user interface was easy to implement and navigate. Every time we had to contact iDenfy customer support team, they were very helpful - they were quick to respond and helped to find the best solution. **What do you dislike about iDenfy?** No complaints so far, entire process is highly satisfactory. **What problems is iDenfy solving and how is that benefiting you?** We are using iDenfy for remote customer identification and verification. ### 32. Great choice for KYC **Rating:** 4.0/5.0 stars **Reviewed by:** Wes L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2024 **What do you like best about iDenfy?** We identified iDenfy to support our start-up with a KYC integration. The team were supportive in helping with technical documentation and onboarding. We worked with account managers to structure our package which helps us budget for our 1st year of testing and development. **What do you dislike about iDenfy?** Annual contracts which require upfront cashflow are challenging. **What problems is iDenfy solving and how is that benefiting you?** We needed to be able to identify and verify customers seamlessly at checkout. The iDenfy solution integrated well and provides a quick check with details reporting on each customer without the need for customer to download apps. ### 33. Simple use and setup of the application **Rating:** 4.5/5.0 stars **Reviewed by:** Jevgenijs S. | AMLO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2024 **What do you like best about iDenfy?** It was easy to set up the customer-facing application. Simple to use. **What do you dislike about iDenfy?** Politically Exposed Person checks misses **What problems is iDenfy solving and how is that benefiting you?** It helps us to ensure the UBO of the registered data. ### 34. Pefect for our application **Rating:** 5.0/5.0 stars **Reviewed by:** Christian D. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about iDenfy?** We researched many verification services and ended up deciding to use iDenfy. We have been using the software for nearly a year now and it has worked very well for our application. The software is simple and straight forward. Implementation was relativaly easy. Their support is top notch and responds quickly. We intend to renew and continue using iDenfy for the forseeable future. **What do you dislike about iDenfy?** The cost is a bit expensive and the credits expire after only one year if they are not used. **What problems is iDenfy solving and how is that benefiting you?** Helping to verify customer identities to prevent fraud and chargebacks. ### 35. iDenfy Delivers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2024 **What do you like best about iDenfy?** Straight forward API documentation which lead to implemenation. Their pricing is as competitive as it gets and their support has been fantastic. Responsive with follow ups. Our account manager as been helpful answering all of our questions and recommending new feature. We use their ID verification service. **What do you dislike about iDenfy?** I just wish their ID verification was faster. **What problems is iDenfy solving and how is that benefiting you?** Needed a ID verification solution and they solved the problem. ID verification was emposed over night on us so we had to move quickly. iDenfy delivered and now we're benefiting. ### 36. iDenfy provides a detailed and easy-to-use AML solution **Rating:** 5.0/5.0 stars **Reviewed by:** Antanas S. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2023 **What do you like best about iDenfy?** The setup itself was very straighforward and well documented. We've also received very swift support whenever we had any question. But the best part about iDenfy is their user interface, all of our teams that use it to review and analyze data had only words of praise for it. **What do you dislike about iDenfy?** Several AML feature parts weren't fully clear and could have been better documented (what additional data could we provide), but we got all the answers from their lovely support team. **What problems is iDenfy solving and how is that benefiting you?** Our platform has a fairly unique userbase with several groups that need different AML approaches. We needed a solution that could cover both one time scans, daily monitoring and provide detailed insights for our finance team. iDenfy provided it all, plus an easy set-up to get things rolling as soon as possible. We now have a proper monitoring system set up and whenever we stumble upon something we don't know or understand, iDenfy's support team is fast to react. ### 37. Most straightforward user verification system **Rating:** 5.0/5.0 stars **Reviewed by:** Ali B. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 31, 2023 **What do you like best about iDenfy?** The standout feature of iDenfy is its remarkable simplicity during the setup process. Unlike other solutions, iDenfy's straightforward approach made integration a breeze. As a system administrator, I greatly appreciated the readily accessible documentation and assistance provided by iDenfy. By employing their remote ID verification system, we not only streamlined our operational costs but also significantly enhanced the onboarding experience for our platform users. **What do you dislike about iDenfy?** There isn’t much to dislike about iDenfy. We’ve been long-term users of the system which has worked smoothly, however you’d likely need some technical capabilities to integrate quickly. The only issue we ran into long ago was the unavailability of KYB at the time. iDenfy does have that today however. **What problems is iDenfy solving and how is that benefiting you?** Our distinct challenge was that our diverse user base originated from various backgrounds, each accompanied by different types of identification documentation. Normally, we would have had to manually store and gather identification for each user. However, with iDenfy, this manual process has been conveniently automated through their document scanning technology that can handle various types of ID, live face identification, and secure data storage. ### 38. Straight to the point experience for our users **Rating:** 5.0/5.0 stars **Reviewed by:** Mihai Daniel E. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about iDenfy?** The best part of Idenfy is the fact that we could customize our mobile integration to be tailored with our own UX/UI. Their tech support team was always present to guide us. The experience overall from the first open to the end of the journey takes few seconds and our customers loves it. Their APIs are very easy to connect with from any backend. **What do you dislike about iDenfy?** Everything was great so far, we had no complains from our customers, neither from the tech team. **What problems is iDenfy solving and how is that benefiting you?** iDenfy solves for us the complaint part where all our users have to be verified and pass AML in order to participate in special launchpad projects or trade NFTs in a fully complaint way between other customers that also passed the KYC. ### 39. iDenfy changed the way we handle our KYC procedures **Rating:** 5.0/5.0 stars **Reviewed by:** Sander v. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2024 **What do you like best about iDenfy?** It was easy to set up, quick checks on ID documents en personal help when in need of assistance **What do you dislike about iDenfy?** Nothing so far, every dislike has been met with solutions or assistance. **What problems is iDenfy solving and how is that benefiting you?** Our complete KYC process is handled by the expert team of iDenfy ### 40. Ensuring your clients data by offering security and stability services **Rating:** 5.0/5.0 stars **Reviewed by:** Stefanita-Catalin L. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about iDenfy?** The most helpful thing about iDenfy is given by the effortless process of verifying your clients. The smooth process helps businesses receive accurate data for their activity and compliance with the laws. A business's rights and obligations start by knowing its clientele, making it a healthy and secure company. Also, what I like at iDenfy is their team's attention to the company's needs, which helps you customize the application depending on your activity type and the company's clients. **What do you dislike about iDenfy?** I do not think I dislike something at iDenfy. Until now, for every question or case, we had to resolve, the team from iDenfy helped us and fixed it quickly without any difficulty. **What problems is iDenfy solving and how is that benefiting you?** iDenfy has an essential role in our company's activity. Given the extent of our online activity and offering services worldwide, iDenfy ensures the protection of our clients, offering them the security of their activity using our online product and helping us comply with the legislation that is applying to us. Given the continuous development of digital activity, not only in our case, we all need to understand the importance of knowing your clientele process. It is an essential tool for everyone when digital activity exceeds physical activity. **Official Response from The iDenfy Team:** > Thank you for your review! We're thrilled that iDenfy has helped ensure a smooth and effortless process for verifying your clients. We understand the importance of accurate data and compliance with laws, and our solution aims to support businesses in achieving these objectives. Knowing your clientele can create a healthy and secure company environment. We appreciate your positive mention of our team's attentiveness to your company's needs. Customization is a key aspect of our service, and we strive to tailor the application to fit your specific activity type and clientele requirements. We're glad our team has been prompt and effective in addressing your questions and resolving any issues you've encountered. Providing excellent support and quickly resolving any difficulties is our priority. Please don't hesitate to reach out if you have any further questions or need assistance. ### 41. Very comprehensive and fast KYC screening tool, easy to use and navigate. **Rating:** 4.5/5.0 stars **Reviewed by:** Pritesh P. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2024 **What do you like best about iDenfy?** Speed, comprehensive screening and ease of use. **What do you dislike about iDenfy?** Nothing obvious comes to mind, its an product that is continuously adapting. **What problems is iDenfy solving and how is that benefiting you?** Identifying individuals and ensuring any flags are raised. ### 42. Good Complianace Products , Good Support **Rating:** 4.5/5.0 stars **Reviewed by:** אייל . | VP R&D, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about iDenfy?** Easy to integrate and implement. Good support. Documentation. API's are clear. **What do you dislike about iDenfy?** Cost is high for C2B or B2C cases. Sandbox is too limited **What problems is iDenfy solving and how is that benefiting you?** Onboarding ### 43. Great support for blockchain project **Rating:** 5.0/5.0 stars **Reviewed by:** Augustinas G. | Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about iDenfy?** The main benefit was a good understanding of blockchain technology and great integration support. We did not expect such a strong technical understanding & guidance. The team quickly understood our product and suggested the best UX/UI. The API covered our workflow and we've decided to go with iFrame integration. The pricing (paying only per approved verification) saves us around 60% on a monthly basis, so far. **What do you dislike about iDenfy?** To be honest, we haven't faced delays or integration issues. API integration and connection to our dApp occurred within expected time ranges - 1~2 weeks. **What problems is iDenfy solving and how is that benefiting you?** We need iDenfy to make sure our customer's onboarding is compliant & we stop online fraud, during customer's onboarding. Also, the KYC is very fast (around 3 minutes), and customers are satisfied. **Official Response from The iDenfy Team:** > Augustinas, thank you for your review! We're thrilled to hear that iDenfy has greatly supported your blockchain project. As well as our team's strong technical understanding and guidance, particularly in the realm of blockchain technology, has been valuable to you. We're glad we quickly grasped your product and provided suggestions for the best UX/UI. The API integration, along with the iFrame integration option, has seamlessly fit into your workflow. We appreciate your positive mention of our pricing model, which has resulted in significant cost savings for your project. Paying only per approved verification has proven to be advantageous. We're glad you haven't experienced delays or integration issues during the API integration process. Our goal is to provide a smooth and efficient integration experience, and we're pleased that it was completed within the expected time range of 1-2 weeks. Please don't hesitate to reach out if you have any further questions or need additional support. ### 44. Great Customer support and ID validation on point! **Rating:** 4.5/5.0 stars **Reviewed by:** Fallon A. | Product Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2023 **What do you like best about iDenfy?** The setup is very easy, the validation of the ID documents is quick and when you have any questions their reply is so fast it is amazing! **What do you dislike about iDenfy?** I have nothing to dislike, we are a long-term customer and we are very happy with their services and support. **What problems is iDenfy solving and how is that benefiting you?** Giving out the ID validation to iDenfy made a real change, we used to get ID documents and validate them by ourselves without really having the expertise. ### 45. Good, fast, friendly with the great support ! **Rating:** 4.5/5.0 stars **Reviewed by:** Olga B. | Coo, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about iDenfy?** Good product, attentive to details trained support staff, very helpful Darius Sulte-can solve all issues. **What do you dislike about iDenfy?** Intuitive frontend, fast IT team if integration is needed, attentive Darius as a key management person to issues raised and feedbacks brought, moving forward with a solution which is developing further and alined to business needs **What problems is iDenfy solving and how is that benefiting you?** We needed to adjust some features and show to the customers specific text before they enter in to the non face to face verification process. And this was already included as a feature. **Official Response from The iDenfy Team:** > Thank you for your review, Olga. Our customer service team strives to provide outstanding and fast service, and we're pleased to hear you appreciated the smooth onboarding journey. ### 46. User friendly ID verification tool **Rating:** 5.0/5.0 stars **Reviewed by:** Sara U. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about iDenfy?** Idenfy was great is providing an identity verification solution that was user friendly for those users with less experience, they also provided a magic link with reduces the amount of time we take to create links, it helps us being more efficient at work, it covers all the countries that we can think of and it's doesn't force people to use their phone to verify their identity, they can also use their laptop camera. Also, Darius has been super quick at replying to any of our queries. So I'm very pleased with the system. **What do you dislike about iDenfy?** No downsides. The only feauture that I would add is the possibility to tick a verification as "complete" on our side. Because sometimes we might get too many at the same time and it can be difficult to manage whether we have added it to the right folder or if it's still pending. **What problems is iDenfy solving and how is that benefiting you?** Identy verification problems. As a result, we are more efficient at work and our onboarding times are quicker. The clients also have a more streamlined onboarding experience. **Official Response from The iDenfy Team:** > Thank you for your review, Sara! We're delighted to hear that iDenfy provides a user-friendly ID verification solution catering to users with varying levels of experience. Our magic link feature has helped streamline the process and increase efficiency in your work. We're proud to offer comprehensive coverage across various countries, with the flexibility of using a phone or laptop camera for verification. We appreciate your positive mention of our team member, Darius, who has been quick to respond to your queries. While we currently don't have the option to mark verifications as "complete" on your end, we appreciate your feedback and will consider it for future improvements. Thank you for your support and for being pleased with our system! If you have any further questions, we're here to assist you. ### 47. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Rokas U. | Risk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about iDenfy?** Appreciate the work that iDenfy is doing for us. Started the partnership a year ago which we hope will last for more than that. Also, Idenfy provided great customer and technical support. **What do you dislike about iDenfy?** Cannot point out a single thing to this day **What problems is iDenfy solving and how is that benefiting you?** iDenfy allows to mitigate potential financial and infrastructural risk from incoming riskier prospects ### 48. Comment **Rating:** 5.0/5.0 stars **Reviewed by:** Svetoslav G. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2023 **What do you like best about iDenfy?** The partnership with iDenfy helped us to automate the verification process. iDenfy is a convenient and well-functional program that facilitates our work process. We really like the iDenfy's backend. Тhe menu is very well laid out and the information is easy to find. **What do you dislike about iDenfy?** The program reduces the resolution and quality of the photos. **What problems is iDenfy solving and how is that benefiting you?** Facilitates work on the checking and verification of our customers ### 49. Verified in a minute **Rating:** 5.0/5.0 stars **Reviewed by:** Tomas S. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about iDenfy?** I went through iDenfy verification 2 times in the past. While creating accounts for Spark and foxpay. Both went very smoothly and i got verified in a minute. Fun story with the 2nd case with Spark app. I was at shopping and at some point had to rent a car to fit the stuff. Eventually at installed the app, went through the Veriff flow, got access to the car. Truly my best verification experience among others which helped to made my mind for our company to use them! **What do you dislike about iDenfy?** I could not add antything to this field, while the overal experience was perfect. **What problems is iDenfy solving and how is that benefiting you?** Solving the KYC puzzle with straight-through processing For onboarding a customer and meeting the KYC strick compliance. **Official Response from The iDenfy Team:** > Tomas, thank you for sharing your positive experience with iDenfy! We're thrilled to hear that our verification process went smoothly and that you could complete it quickly. It's also great to hear you had a fun and memorable experience using our service with the Spark app. We pride ourselves on delivering a seamless and efficient verification process, and we're glad that it helped you decide to use iDenfy for your company. If you have any questions or feedback in the future, please don't hesitate to reach out to our support team. Thanks again for choosing iDenfy! ### 50. Great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Viktor K. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2023 **What do you like best about iDenfy?** The fast verification process there is a lot of useful data about the verification which helps with fraud prevention. Darius is always available for questions and assists us with any kind of issues which we experience. The pricing is fair. **What do you dislike about iDenfy?** At the moment we didn't experience a major problem. **What problems is iDenfy solving and how is that benefiting you?** iDenfy provides us an easy and fast solution with our KYC which is great for customers as they are verified really fast. **Official Response from The iDenfy Team:** > Thank you for your review, Viktor! We're thrilled you've had a great experience with iDenfy. Our fast verification process, coupled with the availability of useful data, allows for efficient fraud prevention, and we're glad that it has been beneficial for you. We appreciate your positive mention of Darius, who is always available to assist you with any questions or issues that may arise. We strive to offer fair pricing that aligns with our value, and we're delighted that you find it reasonable. We're also glad you haven't encountered any major problems with our service. Please don't hesitate to reach out if you need further assistance or have any questions. Thank you for choosing iDenfy as your verification solution, and we look forward to continuing to serve you in the future. ## iDenfy Discussions - [What is iDenfy used for?](https://www.g2.com/discussions/what-is-idenfy-used-for) - 1 comment, 4 upvotes - [View iDenfy pricing details and edition comparison](https://www.g2.com/products/idenfy/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-06-03+12%3A16%3A43+-0500&secure%5Bsession_id%5D=f88a8127-b057-43aa-aca6-b6a0223e089c&secure%5Btoken%5D=fc52d0d15b283a1a454f777451fcf59a122495e1379b1a88051ad4f548ed7217&format=llm_user) ## iDenfy Integrations - [Bubble](https://www.g2.com/products/bubble/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## iDenfy Features **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication **Process Automation** - Onboarding Flow Management - E-Signature - Data Capture - Auto-Capture **Fraud Detection** - Name Matching - Watch List - Scoring - Workflows and Alerts **Identity Verification Functions - Identity Verification** - Multi-Method Verification - AI Document Check - Biometric Face Match - Integration Options - Workflow Orchestration **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Administration** - Encryption - Audit Trails - Regulatory Compliance **Identity Verification** - ID Scanning - KYC - Credit Check **Compliance** - Due Dilligence - Regulations and Jurisdictions - Internal Policies **Risk & Fraud Prevention - Identity Verification** - Liveness Detection - AI Risk Scoring - Document Forensics **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Monitoring** - Models - Simuation - Transaction Monitoring - Segmentation - QA **Agentic AI - Digital Customer Onboarding** - Decision Making **Compliance & Governance - Identity Verification** - Standards Compliance - AML/PEP Screening - Global Coverage **Reporting** - Compliance Reports - Suspicious Activity - Real-Time Dashboards **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Generative AI - Anti Money Laundering** - Risk Scoring - Pattern Recognition **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making ## Top iDenfy Alternatives - [Entrust IDV, formerly Onfido](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) - 4.4/5.0 (110 reviews) - [Sumsub](https://www.g2.com/products/sumsub/reviews) - 4.6/5.0 (110 reviews) - [Lightico](https://www.g2.com/products/lightico/reviews) - 4.8/5.0 (322 reviews)