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Hyphen

Hyphen

4.8
(25)
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Hyphen provides actionable people insights based on critical employee life-cycle surveys, pulse polls and bottom up, crowd-sourced employee conversations with on-demand anonymity. With smart data visualizations, prioritized action planning, and people prediction abilities; Hyphen boosts productivity, engagement and retention enabling a stronger employee experience.

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Hyphen review by Kit P.
Kit P.
Validated Reviewer
Verified Current User
Review Source
content

"Great app, delivers lots of helpful insight"

What do you like best?

It's easy to use and displays the findings from poll questions clearly. It's also an excellent way of reaching a large number of people across a range of geographies very quickly. People are clearly engaging with the app well and are genuinely interested in the ways in which it can give them access to management that they didn't have before.

What do you dislike?

Interface could be cleaner, but they're making changes to this already. It would also be helpful to have more ways of cutting the data that the app gathers, the ways of analysing stuff through the dashboard feel relatively simplistic at the moment. This will no doubt improve over time though, particularly as we add more data points to our own research.

Recommendations to others considering the product

Well worth considering this product. It gives valuable insight and is a helpful way of polling employees in order to make change at your business. We're yet to explore how it works as a way of letting employees communicate with one another, but this looks really interesting and look forward to doing it!

What business problems are you solving with the product? What benefits have you realized?

Helping us understand why employees are unhappy and how we can make them happier. It's been very effective in the former, and we're still working through the process of doing the latter. As I've said in previous questions, a key benefit is how it's helped us reach a large number of people and ask them their views in quite a short space of time.

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Hyphen review by Wilsun R.
Wilsun R.
Validated Reviewer
Verified Current User
Review Source
content

"A revolutionary platform to enable real-time engagement"

What do you like best?

The best thing about Hyphen is how it enables the organisation to instantaneously track the sentiment of the organisation on major strategic initiatives. It gives leaders and managers an easy view to gauge teams engagement and take appropriate actions. In all, this helps us in quantifying the softer side of business and hence becomes an invaluable asset to the organisation.

What do you dislike?

The platform is a functional one that addresses the need of the hour. However, the product can improve by embedding AI into features like moderation, guided insights, action recommendations etc. Also, Hyphen must start to move towards an integrated user experience, by moving towards integrating to the interfaces like Skype, Outlook etc. This would help in creating more consumer-grade experience for the associates. I'm confident that folks at Hyphen are already actively working towards this.

Recommendations to others considering the product

Hyphen is platform that is great for someone who is wanting to build an inclusive and transparent organization.

What business problems are you solving with the product? What benefits have you realized?

We use Hyphen to track sentiment of our employees on different initiatives, conduct leader connects to bridge the gap between leaders and associates and also to encourage open culture. We are also, looking towards utilising Hyphen for create a culture of inclusion and innovation. For example, using Hyphen to crowdsource ideas when we are trying to create a policy, would help in greater receipt of the policy. And, the same thing applies to any ideas that affect our delivery excellence. All-in-all Hyphen helps us to build a workplace where everyone feels to be part of the journey

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Hyphen review by Arnaud B.
Arnaud B.
Validated Reviewer
Verified Current User
Review Source
content

"We love Hyphen"

What do you like best?

-> The tool is really easy to use, both from an admin perspective and from an employee perspective

-> It was very quick and intuitive to set up the system and launch fast, reduce time to insights

-> It was also quick to disseminate insights across the organization by making reports available to managers

What do you dislike?

I wish an employee engagement tool would also have capabilities for employee self-evaluation and performance reviews, but I learnt that there is nothing like it in the market. that being said from an employee perspective would make a ton of sense.

Recommendations to others considering the product

With the changing organizational hierarchies and the millennial entry into the workforce, there is no reason for any organization not to at least try a tool like Hyphen and experience the power of easy surveys and/or bottom-up feedback. While I am often meeting conservative HR folks who do not think their teams will be able to cope with the real-time-ness and the volume of insights - that can be addressed with the right process. it is the uniqueness and quality of the Insights from Hyphen that you will see most value in.

What business problems are you solving with the product? What benefits have you realized?

Hyphen allows us to quantify our HR processes and take the necessary actions based on the lowest hanging fruits which has already helped us in reducing attrition (I know of a few employees we "saved") and increase the overall productivity (I know of a few processes optimized).

What Employee Engagement solution do you use?

Thanks for letting us know!
Hyphen review by Anurag B.
Anurag B.
Validated Reviewer
Verified Current User
Review Source
content

"Bridging the connection between claims and reality"

What do you like best?

Hyphen helps in checking the pulse of organisation and providing different cuts as per the dimensions defined. Its biggest advantage is reach and ability to gather responses within a short span of time. It has a plain and simple UI is icing over the cake. Some of the unique features like action planning, controlling post via closing, archiving, flagging etc shows the thought put by Hyphen team in designing the tool and making it suited to organisation needs. We have absolute trust on the Hyphen future roadmap and are excited to experience it.

What do you dislike?

Performance is the thing which I am looking forward to. With increasing user base and content the performance expectation has also increased. Dashboard flexibility and performance is something which we are looking forward to. Also the ability to customize reports as per leadership needs is something which will make the tool indispensable to management

Recommendations to others considering the product

Hyphen is a wonderful tool in terms of idea and simplicity. The ease of implementation which is unmatchable. Hyphen team is always there to support and there alertness and importance given to customer feedback is something which makes you continue with them. Product idea is very novel and the functionalities introduced by team makes it very close to management heart.

What business problems are you solving with the product? What benefits have you realized?

We are solving problems related to dealer expansion, sales policy, admin and hygiene issues. The biggest benefit is that it has brought closer the field sales team which generally has very limited link with the organisation

Hyphen review by Malvika B.
Malvika B.
Validated Reviewer
Verified Current User
Review Source
content

"A very high value-adding experience with delivers on what it promises to do! Highly impressed!"

What do you like best?

The fact that it is extremely user-friendly. It is so very easy to use and provides employees a platform where they can voice their opinions, give feedback, engage with their leaders - all this, without any hassle. So employees aren't struggling with how to use it! And if I may add another top rated aspect according to me, the anonymity feature is fantastic because I can voice my constructive feedback without the fear of being judged. And most importantly, the team's support is phenomenal! They are very hand on with their work and that just really enhances the customer experience.

What do you dislike?

Hyphen has given only a positive experience till date. So, nothing to dislike!

Recommendations to others considering the product

Definitely go ahead with this software! The user interface is excellent and the team's support is phenomenal. They are extremely hands-on with their work. Plus the degree of customisation is the cherry on the cake

What business problems are you solving with the product? What benefits have you realized?

Increase engagement and bridge the communication gap between leaders/organization and employees.

We have definitely seen an increase in the levels of engagement where employees are now posting their feedback and questions on the app that as an employer is allowing us to see our strengths as well as areas of improvement. Also, with the initiatives being taken through Hyphen, we have seen a rise in interaction between employees and the leaders which is definitely a good sign.

Hyphen review by Kit P.
Kit P.
Validated Reviewer
Verified Current User
Review Source
content

"Great app, delivers lots of helpful insight"

What do you like best?

It's easy to use and displays the findings from poll questions clearly. It's also an excellent way of reaching a large number of people across a range of geographies very quickly. People are clearly engaging with the app well and are genuinely interested in the ways in which it can give them access to management that they didn't have before.

What do you dislike?

Interface could be cleaner, but they're making changes to this already. It would also be helpful to have more ways of cutting the data that the app gathers, the ways of analysing stuff through the dashboard feel relatively simplistic at the moment. This will no doubt improve over time though, particularly as we add more data points to our own research.

Recommendations to others considering the product

Well worth considering this product. It gives valuable insight and is a helpful way of polling employees in order to make change at your business. We're yet to explore how it works as a way of letting employees communicate with one another, but this looks really interesting and look forward to doing it!

What business problems are you solving with the product? What benefits have you realized?

Helping us understand why employees are unhappy and how we can make them happier. It's been very effective in the former, and we're still working through the process of doing the latter. As I've said in previous questions, a key benefit is how it's helped us reach a large number of people and ask them their views in quite a short space of time.

Hyphen review by Rishuta K.
Rishuta K.
Validated Reviewer
Review Source
content

"Hyphen is awesome!"

What do you like best?

We have been using Hyphen for the last year. It has been a great tool for sharing feedback to our management team and has provided lots of opportunities for discussion over issues in our weekly staff meetings where we share all of the responses submitted to Hyphen. I feel that the questions asked have often provided feedback that has benefited the culture in our office.

What do you dislike?

I wish that the shareable links to the responses would expire after a week so that the responses wouldn't not remain accessible forever.

Recommendations to others considering the product

I highly recommend this to any company who wants to improve their company culture and receive constructive feedback from employees.

What business problems are you solving with the product? What benefits have you realized?

In the few months we have used Hyphen, our experience has been outstanding. The support has been timely and helpful. The service is easy to use, simple and beneficial as we grow our company. I love this product and highly recommend it.

Hyphen review by sumanth r.
sumanth r.
Validated Reviewer
Review Source
content

"We found Hyphen to be the only tool that truly enables our employees to speak up"

What do you like best?

Bottom-up. Hands down.

Its hard to get employees to speak up in a workplace environment, but thanks to Hyphen, people are sharing ideas, giving more open feedback and just generally become more interactive. The best thing is that we are able to bridge a huge communication gap between Management and employees. We are now able to cut through a lot of red tape, and identify/solve issues faster

What do you dislike?

A lot of our employees are field force, and we would love to have SMS alerts. It's coming up soon in Hyphen, and I am excited for it

Recommendations to others considering the product

Make use of the various dimensions and HR categories which Hyphen can incorporate to give you a deeper understanding of your employees. Needless to say that more the dimensions, the better drill down you can get.

What business problems are you solving with the product? What benefits have you realized?

- We are able to bridge communication gaps across the organization.

- Identify issues, present in pockets. For ex. Department specific/Manager Specific

- We have also implemented few policies in our org because of conversations in Hyphen

Hyphen review by Eugene P.
Eugene P.
Validated Reviewer
Review Source
content

"Great survey experience, but loved Employee Voice helping me get some great feedback from my Tech te"

What do you like best?

We started using Hyphen to initially help us track the engagment levels through the Survey capability that Hyphen offers. But, afte a bit, we tried out Employee Voice and Pulse Polls and loved how it made the engagement within the company a lot more real-time. I also lovbed the level of analytics that Hyphen offerered. With Hyphen, it was extremeley easy to see the overall favorability levels within the organization but then also very easy to drill down into key segments such as department or office to discover key hotspots.

What do you dislike?

Hyphen offeres some gamification with the points one could accrue as part of engaging activity. But I would have liked a lot more of this. They have said that they are working on badges etc and I think that will be something that our team will love.

Recommendations to others considering the product

No software can solve things by itself. I know that for me, the big initial challenge was to ensure that my managers paid attention to the conversation and survey results coming out of Hyphen. What really helped was to create a structure of a monthly meeting where my Managers and I reviewed the key data points that we were collecting and then decided on an action plan and actually documented it within Hyphen itself. So, I'd say that it's pretty important to make sure that you have a process associated with implementing Hyphen.

What business problems are you solving with the product? What benefits have you realized?

When we started using Hyphen, we were looking to get more data on our engagement levels within different teams. We had faced a bit of rise in attrition and we really wanted to dig intoo what was causing it. So, with Hyphen, we created a set of quarterly pulse surveys which were sent to all employees. Some of these questions were new while the others were repeating ones. It was nice to be able to do this within Hyphen since with the questions that were being asked multiple times, we were able to get a trend of historical data. We also used their voice module for real-time feedback. We definitely got some great actionable datapoints which were able to act on and imporve our retention rate.

Hyphen review by Pruthvi A.
Pruthvi A.
Validated Reviewer
Review Source
content

"We now have all our employee data in one place"

What do you like best?

Earlier we used to have a bunch of different tools to do on-boarding survey/engagement survey/event feedback/exit survey etc etc, and it was a tedious process to analyze all of them. Now since we started using Hyphen, we have all the data in one place, we have one single platform for all surveys, and the best part is that we get reports in real-time, and can be easily shared with everyone in the organization

What do you dislike?

Even though Hyphen is an engagement tool, would be great to have performance management also built in, so that this really becomes a complete Employee 360 too

Recommendations to others considering the product

Hyphen enabled transparent feedback that revealed a variety of issues that we were subsequently able to deal with. We have less blind spots and issues are addressed before they become big and cause damage.

What business problems are you solving with the product? What benefits have you realized?

- Conduct all our quarterly surveys, event feedback surveys, onboarding & exit surveys.

- Analysis of this data & action planning

Hyphen review by Tincy C.
Tincy C.
Validated Reviewer
Review Source
content

"Makes our office an even better place to work"

What do you like best?

I have had experience with many different survey platforms and I strongly believe that Hyphen brings something special by complementing surveys with Constant Employee Listening. You get to understand the root causes of disengagement instead of just measuring it. Our Glassdoor reviews have improved since we started using Hyphen!

What do you dislike?

If the solution could predict possible attrition within a company, perhaps it would become the best in the market. After having spoken to the Hyphen team on this, I am informed that it's in the product road-map and should be incorporated by mid 2018. Really looking forward to it.

Recommendations to others considering the product

If you are piloting the bottom up employee voice feature of Hyphen, have atleast 100 employees participating in it to make sure that you get the elevant data. If piloting the surveys and pulse polls, you should be able to gauge the Hyphen experience with a small group of 20 employees.

What business problems are you solving with the product? What benefits have you realized?

We had always faced difficulties in actually guaging the pulse of our organization which changes drastically with Hyphen. Due to the recency impact of most surrveys we could never get a full picture of what our employees are thinking and this was a serious cause of concern. Hyphen has empowered our Organization with real-time listening combined with ongoing surveys and pulse polls which is helping us keep a constant check on what our employees need to be the best version of themselves. Having said that, the powerful analytics which Hyphen provides were never seen in our organization and that coupled with the ability to plan actions has been instrumental in reducing organizational attrition.

Hyphen review by Mary A.
Mary A.
Validated Reviewer
Review Source
content

"Loved getting ideas and suggestions from my team using Hyphen"

What do you like best?

Loved how Hyphen helped my team provide candid thoughts on how to improve ourselves in a safe and social way. With the anonymity turned on, I was able to get some really good thoughts on a few things which we should change. Pretty sure I wouldn't have gotten that without the anonymity feature. We also loved the capability to automate regular mini surveys and pulse polls.

What do you dislike?

Really would like to see Hyphen add performance review capability too. They have a great Manager ratings report but have been talking to them about beefing this up to make it more of a 360 which they tell me is coming in 2018.

Recommendations to others considering the product

When implementing Hyphen, it's important to first decide which modules of theirs are best for you. In addition, they provide capabilities around controlling anonymity at different levels. You want to make sure that you choose the option that is best for you.

What business problems are you solving with the product? What benefits have you realized?

"The key business problem that we faced in our group was that of getting frank and honest feedback on how to better our processes and how we function as a team. The challenge I faced in the past was that whenever we would meet as a team, I felt that people were not being completely honest. That changed with Hyphen. Now, with Hyphen's action planning capabilities, as and when great ideas or feedback comes in from the team, I am able to create an action plan with a deadline and an owner.

The regular automated engagement surveys which we send out on a quarterly basis and the pulse polls which we have going out at the rate of 1 question a week is providing me with a real-time snapshot of what the team's engagement level is at. "

Hyphen review by Elodie B.
Elodie B.
Validated Reviewer
Review Source
content

"A completely new way of engaging our employees"

What do you like best?

1. Combination of top down and bottom up communication.

2. Smart real time insights to understand the overall sentiment of teams / of the company, with infinite drill down and filtering for HR, Senior Management and all Managers

3. On-demand anonymity allows to get to the true truth, empower introverts and newbies who do not dare to ask the questions or to express the feedback that matters to them

4. Action planning to set and track deliverables based on the insights + reporting on action planning to see how your managers are doing vs their commitments

What do you dislike?

I have experienced a crash here or there, but nothing hampering my continuous use of the app. Also the Hyphen team has helped diligently whenever we have had an issue. To be noted that the latest mobile app release is much more stable and got good feedback from a lot of employees.

Recommendations to others considering the product

With Hyphen you'll get so much more visibility on employees' needs today. But, employee feedback & insights are not much of use if the right action is not taken at the right time, so make sure you use the neat "action planning" feature to nip employee issues in the bud.

What business problems are you solving with the product? What benefits have you realized?

Hyphen helped EuroGroup look at engagement in a fresh way. Combined engagement surveys, pulse polls and bottom-up employee conversations have initiated a hockey stick improvement in our overall engagement scores. Our employees pretty much rave about Hyphen!

Hyphen review by Stephanie F.
Stephanie F.
Validated Reviewer
Review Source
content

"Fast tool to collect real-time employee feedback at scale"

What do you like best?

We have multi-site operations and people travelling across all the time. It is very difficult for management to "walk to floors" since there are no floors! The instantaneous feedback is what really enamoured us with the tool, and the availability of Hyphen on smartphones is key for us, the push notifications and the diverse digests are awesome and engaging for all sorts of employees!

What do you dislike?

The app had some slowness a few months back when a lot of people are using it at the same time. But the team really has improved performance lately, and we are now happy with loading time, as both the mobile apps, the web app and the insights dashboards. and other reports load in just a few seconds, which is acceptable for employees and managers alike.

Recommendations to others considering the product

Absolutely instrumental in engaging even your last mile employees who are deskless, email less and on the go! Must try. The team also is very competent and responsive, have at least a conversation with them to see if you see fit.

What business problems are you solving with the product? What benefits have you realized?

Hyphen lets us listen to our employees anytime, anywhere! We have been able to change several policies (work from home, safety, and more) and initiate leadership / board-level discussions based on the feedback we have received on Hyphen. We have been running Ask Leaders Anything sessions with great success, with every employee being given the opportunity to ask a question or leave a comment and suggestion anonymously, with leaders reading and responding in real time - a powerful experience both for employees and senior management.

Hyphen review by David A.
David A.
Validated Reviewer
Review Source
content

"Hyphen is an excellent tool for assessing and helping to improve on employee engagement."

What do you like best?

Hyphen has proven to be an excellent platform for helping to give our whole employee population a voice. The anonymity feature allows people the freedom to openly express their opinions, and through the creation of posts we see a good interchange of ideas from all levels in the organization. The analytics get better all the time and via the pulse polls and net sentiment functions provide for some great insight into the pulse of the company over time and at points in time.

What do you dislike?

Our only dislike is that sometimes features of the program can be somewhat confusing at first. That said, the Hyphen Team is very responsive and open to suggestions - they have been able to add and/or enhance clarity each time we have had questions about functionality.

Recommendations to others considering the product

Excellent tool for helping to improve on employee engagement. The Hyphen Team has been a pleasure to work with.

What business problems are you solving with the product? What benefits have you realized?

We have historically been challenged connecting different groups within the organization and getting meaningful feedback from them on subjects like culture and engagement - Hyphen has gone a long ways in a short time to help rectify this situation. Also, it has allowed us to migrate from tools like annual or semi-annual engagement surveys which lose relevance rather quickly to a very real time take on how people in the organization are relating to each other and the company. The suite of analytics has also helped us to focus much more quickly on areas that need attention so that issues can be dealt with before they get out of control.

Hyphen review by Chethan S.
Chethan S.
Validated Reviewer
Review Source
content

"Moving from other survey tools to Hyphen has been the best thing our HR team did"

What do you like best?

We used Google forms in the past for our survey purposes. It took us almost a few weeks to collate the data let alone start making sense of it. Hyphen came and all of this just changed. Now we are able to get insights into our people based on their survey responses completely real-time and that has been powerful in our growth which we have started to see.

What do you dislike?

I think I am filing this just because it's a mandatory question.:P

Recommendations to others considering the product

Stop making your HR's do grunt/admin work which causes manual error by moving to Hyphen.

What business problems are you solving with the product? What benefits have you realized?

The biggest problem we are solving would be save the time our HR team used to spend on making sense of our survey data. It's safe to say that Hyphen has made us more solution oriented by providing the insights real-time and moving the focus to action planning.

Hyphen review by Nina D. S.
Nina D. S.
Validated Reviewer
Verified Current User
Review Source
content

"Hyphen worked perfectly for us "

What do you like best?

We were looking for a solution that would help one of our major corporate clients communicate internally. Hyphen provides a perfect off the shelf solution, and we were continually impressed by the team at Hyphen who went above and beyond to work to our specifically.

What do you dislike?

Everything has been very smooth - I look forward to the future development of the app as new features are introduced.

Recommendations to others considering the product

Give it a try. It’s defintely the best product of its type on the market.

What business problems are you solving with the product? What benefits have you realized?

We needed to find a way to anonymously boost employee engagement; and find the pulse of the work force. Hyphen delivered this seamlessly.

Hyphen review by Administrator in Consumer Goods
Administrator in Consumer Goods
Validated Reviewer
Verified Current User
Review Source
content

"User Experience "

What do you like best?

Hyphen, with its AI technology is extremely user friendly and has given me the ease of access to understand the employees voice as well as the sentiment about existing topics of discussion. The deployement of the surveys and the analysis of the surveys are extremely easy and the scope it has for modifications and customization

What do you dislike?

The fact that the app and insights app are two different things becomes a little bit of a concern as having two separate formats can become confusing for users

What business problems are you solving with the product? What benefits have you realized?

Hyphen is used for our employee engagement and feedback related processes for employees within the company

Hyphen review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source
content

"We created a "virtual open door" policy through Hyphen"

What do you like best?

-> Ability to plan actions based on real-time feedback by employees.

-> Smart AI technology understand sentiment of the company based on qualitative analysis with more than 95% accuracy.

-> Manager & Leader based reporting for overall view of the pulse of the organization.

What do you dislike?

Hyphen is a brilliant tool which is very well thought out, but what would be great is if they could troubleshoot the small error which come with the stability and speed of the platform on high loads. Since the Hyphen team is working on it day & night, I am sure this will be taken care in the next few weeks.

Recommendations to others considering the product

-> Drive both mobile and web usage to have hockey stick adoption.

-> Action planning on the insights is super important to create trust within the employee base regarding their queries.

-> Test out the platform through a pilot and see how it suits your needs before purchase.

What business problems are you solving with the product? What benefits have you realized?

-> Engaging our employees in real-time and quick action planning.

-> Applying big data in HR to transform HR as a strategic resource.

-> Improve productivity and retention, organization wide.

Hyphen review by Administrator in Consumer Goods
Administrator in Consumer Goods
Validated Reviewer
Review Source
content

"Hyphen has helped us listen to our employees anytime, anywhere!"

What do you like best?

Hyphen is perhaps the only complete employee engagement solution that we have come across. The top things that has made Hyphen such an integral part of our organization:

1. Combination of top down and bottom up approach which has helped us create a transparent culture.

2. The ability to quantify HR which has completely changed the way HR as a dept is looked at. It's more of a strategic asset, post Hyphen.

3. Once the key pockets of dissatisfaction are identified, Hyphen lets us set deliverables, assign owners and track action to completion.

4. Probably above all of these, the Hyphen team is one of the most supportive vendor teams we have ever got to work with.

What do you dislike?

It's been almost a year of using Hyphen and till now there is nothing to dislike.

Recommendations to others considering the product

Just go for it and see how it changes the way your people work on a daily basis.

What business problems are you solving with the product? What benefits have you realized?

1. Hyphen is helping us reduce attrition by addressing pockets of problems which are missed otherwise.

2. We have a more open and transparent work culture which is rally appreciated by our employees, specifically the millennials.

3. It has helped stir policy level discussions which have been appreciated by all our employees.

Hyphen review by Administrator in Information Technology and Services
Administrator in Information Technology and Services
Validated Reviewer
Verified Current User
Review Source
content

"Feedback for using Hyphen as employee listening vehicle"

What do you like best?

The platform connects employees to the management in a balanced formal fashion, wherein employees can listen to the management and vice versa. Both can see the outcomes of their contribution to the conversations and the bias is minimized by the anonymous feature.

What do you dislike?

The platform is mainly text based interaction. Symbolic listening through pictures, audio, video would have been great.

Recommendations to others considering the product

Best combination of concept, product and services for sensing employee engagement

What business problems are you solving with the product? What benefits have you realized?

Absence of seamless communication between employees & management. Platform fits right into this issue and helps me create an easy and moderated two way communication.

Hyphen review by User in Internet
User in Internet
Validated Reviewer
Review Source
content

"Hyphen is transforming our company culture"

What do you like best?

Hyphen has allowed for very candid feedback to be gathered, which improved morale and effectiveness of the office.

What do you dislike?

There is nothing to dislike in this product. They have a long way to go and from how things are shaping up, they can become the global leaders in the space.

Recommendations to others considering the product

It's a great tool to accelerate feedback into action. Recommendation to all employees would be to keep providing valuable feedback on everything that happens within your company.

What business problems are you solving with the product? What benefits have you realized?

Ability to connect different parts of the company since we have distributed offices in a few countries.

Hyphen review by Administrator in Automotive
Administrator in Automotive
Validated Reviewer
Review Source
content

"Best in class on the spot feedback mechanism"

What do you like best?

I think the best thing about the tool is the fact that anonymity is maintained in the system

What do you dislike?

The only thing that becomes an issues sometimes is the speed of application

Recommendations to others considering the product

Excellent product and will help companies measure the satisfaction on a real time basis as well as the prevailing sentiment

What business problems are you solving with the product? What benefits have you realized?

a) Real Time Feedback

b) Strong Connect with Field Team

c) Org Citizenship Behaviour

d) Listening was a gap area which is now being bridged

e) Reduction in Attrition

f) Helps with feedback on process and policy change

Hyphen review by Reshama J.
Reshama J.
Validated Reviewer
Review Source
content

"Global BHR Head"

What do you like best?

Insights and various segments/ dimensions that the data can be viewed; UI

What do you dislike?

The app installation technical issues. Besides, the home page keeps opening on the surveys that were answered in prior

Recommendations to others considering the product

Yes

What business problems are you solving with the product? What benefits have you realized?

Improve and have instant manager -employee connect including connect with remote based employees; understand the pulse. exchange thoughts,,

Hyphen review by User in Computer Networking
User in Computer Networking
Validated Reviewer
Review Source
content

"Employee Engagement"

What do you like best?

helpful for employee ideas and interaction with whole organization

What do you dislike?

employer can get to know ideas of every employee

Recommendations to others considering the product

Helpful in delivering employee's ideas and feedback

What business problems are you solving with the product? What benefits have you realized?

Issues with internal chat applications are brought to employer management

Hyphen review by User in Computer Software
User in Computer Software
Validated Reviewer
Review Source
content

"Employee engagement tool"

What do you like best?

Have a deep understanding employees, fast event handling for issues and trends.

What do you dislike?

should consider to prioritize low experienced employee too.

What business problems are you solving with the product? What benefits have you realized?

easily reachable to multiple cultures with in the organization. Sharing profitable ideas

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