Hyperverge has been very much responsive whenever there has been need of any product or new feature. They have always been very accomodating to new requests and have always responded quickly to the changing environment and requirements. On top of that, the efficiency of their products has always been higher. Review collected by and hosted on G2.com.

There have not been any downsides with Hyperverge products and/or services. Review collected by and hosted on G2.com.

The team is proactive and ensures that any escalation which is raised is looked into. They work towards ensuring that the most optimum approach can be utilized for our KYC service Review collected by and hosted on G2.com.

I don't think there is anything specifically which has come up Review collected by and hosted on G2.com.

The support team and solution accuracy.

Prompt and active response Review collected by and hosted on G2.com.

Ocr on non standard documents is not provided Review collected by and hosted on G2.com.

The accuracy is very good on identifying documents. It is a major pain point of the industry Review collected by and hosted on G2.com.

Issue resolution sometimes is not adequate. Review collected by and hosted on G2.com.

Helpful solution-oriented team working seamlessly to cater to industrial problems Review collected by and hosted on G2.com.

None I would find in their balanced approach between robustness and velocity Review collected by and hosted on G2.com.

Accuracy and ease of use

Timely response in case of queries Review collected by and hosted on G2.com.

Some of the API costs are slightly on the higher side Review collected by and hosted on G2.com.