Recommendations to others considering Hyperbound:
Hyperbound is an important tool when used as part of a comprehensive training program that includes classroom instruction, detailed documentation of playbooks, sales process, tech stack, etc. Just exposing hyperbound to the team will not create results , in my opinion. There needs to be a complete training program. Review collected by and hosted on G2.com.
What problems is Hyperbound solving and how is that benefiting you?
As one of the largest providers of outsourced SDR operations, we use mock calls as an important training exercise to guage how well the SDR is progressing through various levels of training. However, these mocks are time consuming for the trainer. Particularly when we have a large training class, it can slow things down. While we still use live mocks, with Hyperbound, each trainee can work by themselves to practice things like handling objections, doing discovery and closing. Mocks can also be tedious and not much fun for the participants. We have found with Hyperbound that there is a fun vibe to the team when they are using it, and they often will spontaneously compete or gamify the activity. Review collected by and hosted on G2.com.