Planbox offers a good solid platform with the customer service to go with it. They are quick to answer any questions and are open to any enhancements that we provide. Review collected by and hosted on G2.com.

When an issue has ever come up, they quickly respond and make things right for us. Review collected by and hosted on G2.com.

How easy the system is to use and how helpful all employees are. Review collected by and hosted on G2.com.

I like everything about Planbox, there is nothing I dislike. Review collected by and hosted on G2.com.

Planbox is always willing to adapt to accomodate what we need. Review collected by and hosted on G2.com.

Planbox is great and I have no complaints. They are always very helpful. Review collected by and hosted on G2.com.

The ability to automate our ideation processes has been a game-changer. We always know where we are with engagement and idea/implemented ideas. The out-of-the-box reports are great but easily modified for all our needs. Review collected by and hosted on G2.com.

We have only had positive engagement with the platform and support staff. The entire team has been great - from the sales staff to our advisor to the IT support staff. Review collected by and hosted on G2.com.

A holistic approach to Ideation and idea management, with a full feature set and lots of configurability Review collected by and hosted on G2.com.

Difficulty connecting to external platforms. Some things that should be built-in cost extra. The admin console is outdated-looking and a little bit cryptic. Review collected by and hosted on G2.com.

HYPE's knowledge and understanding of open innovation was a major differentiator. They were happy to be along for the journey before, during, and after implementation. Review collected by and hosted on G2.com.

Backend requires training, but simple enough to understand. Review collected by and hosted on G2.com.

I've been using Hype Innovation for over nine years now, and I like how easy it is to run campaigns and collect ideas. The customer support team has always been great to work with. Review collected by and hosted on G2.com.

Customizations to the platform are sometimes limited, and the admin backend can feel complex and dated. Review collected by and hosted on G2.com.

The software was easy to learn and adapt to our day to day system which required a lot of teamwork and frequent reporting thus making us more efficient in our daily tasks. I also like the user interface. Review collected by and hosted on G2.com.

I have nothing to dislike about it as it is quite a helpful software. Review collected by and hosted on G2.com.

The flexibility in the tool and the customer service and support. They go hand in hand. Review collected by and hosted on G2.com.

There is nothing I really dislike about the tool. The team is so proactive in fixing the design if we

ever have a request. Review collected by and hosted on G2.com.

Because Innovation Central is very user-friend, it allows anyone to pick up the tool with very little training and that encourages users to use it. Review collected by and hosted on G2.com.

I would like more control as an administrator. An example of that would be if I need to add a co-author, I have to go through the Help Desk. They have given me a lot more access than I had on Day 1 but for areas like that it's a bit time consuming. Review collected by and hosted on G2.com.