Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Cannot select better partner for Innovation Management!"
5/5
What do you like best about HYPE Innovation Management?

Planbox is an extremely flexible and capable tool that enables us to automate our ideation processes. Before Planbox, we used Jira to keep track of incoming ideas. Now that we use Planbox, it is more convenient to manage innovations and to widely manage innovation management. Planbox is designed for innovations and is bringing wide range of features we cannot use before. It also helps to evaluate ideas and together with strong consulting team from Planbox there is no better way to start innovate in your company. We are really happy for valuable experience we get - so it is not just about software, it is about the team behind which is pretty skilled and experienced. Review collected by and hosted on G2.com.

What do you dislike about HYPE Innovation Management?

If an issue ever does come up, the support staff is quick to react. We have not had a negative experience with the tool or the staff. Review collected by and hosted on G2.com.

Verified User in Banking
UB
Verified User in Banking
Enterprise (> 1000 emp.)
"Fantastic platform with great support"
5/5
What do you like best about HYPE Innovation Management?

The platform is intuitive, extremely easy to use and has a nice "feel" to it. It can also be customized to suit the aesthetics of your company. It motivates employees to interact with and share ideas by using leaderboards, badges, comments and likes. Finally, a word of appreciation to the Planbox team who always provide great support and make time for our queries. Review collected by and hosted on G2.com.

What do you dislike about HYPE Innovation Management?

One or two very minor downsides, which can be seen as "finicky" on my part. But nothing major. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Amazing software helping us achieve even better results"
5/5
What do you like best about HYPE Innovation Management?

Planbox has been a great way to allow employees from different departments to come together and collaborate. It's super easy to set up challenges, which can be customized and re-used annually. The integrations supported by Planbox have been very useful for our team, allowing them to come into the system and collaborate with each other effortlessly. Review collected by and hosted on G2.com.

What do you dislike about HYPE Innovation Management?

The product continues to improve every week. When we encounter a bug, the support team is a delight to deal with; responses are rapid Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"World Class Experience"
5/5
What do you like best about HYPE Innovation Management?

The level of support and professionalism has been exceptional. Despite our strict policies and red tape, we were able to onboard Planbox in record time due to their mature industry standards specifically around Security and Certifications like ISO and SOC as an example. Working late nights was never an issue to meet timelines despite the several extensive documents that were asked to be completed. The Planbox team also went over and above to deliver last-minute requests and continue to be very accommodating. The Platform is superb and tenders to every need that one would expect from an Innovation Platform. Additionally, the Operational Model and Support Model post onboarding also boasts very high standards consistently. Review collected by and hosted on G2.com.

What do you dislike about HYPE Innovation Management?

I have yet to find anything negative about the Platform or the company. Review collected by and hosted on G2.com.

Verified User in Chemicals
AC
Verified User in Chemicals
Enterprise (> 1000 emp.)
"A Distinguished Product in the Marketplace"
5/5
What do you like best about HYPE Innovation Management?

The business rule engine is extremely flexible and automated which makes our lives a lot easier. The user interface is friendly, and the integration to Microsoft Teams has been very beneficial in increasing collaboration. Review collected by and hosted on G2.com.

What do you dislike about HYPE Innovation Management?

As with any product there is a small learning curve, but the team is very supportive Review collected by and hosted on G2.com.

TK
Thanathip K.
Operational excellence senior manager
"Agile and suportive team!"
5/5
What do you like best about HYPE Innovation Management?

Planbox is a collaborative and agile team to support our innovation journey. We can customize the process based on our type of innovation. They are providing good expertise in terms of good practices and it helps. Review collected by and hosted on G2.com.

What do you dislike about HYPE Innovation Management?

The improvement of the mobile apps could be better. The support was great, however, the follow-up of the action could be better. Since them, Planbox assigned a PM to support us. Review collected by and hosted on G2.com.

SH
Shane H.
IT Innovation Portfolio Manager
"Does Everything you would expect and Is Easy to Use."
5/5
What do you like best about HYPE Innovation Management?

It is designed so that a good business user can set it up and maintain it themselves. It is so easy to use you can take an agile approach. Review collected by and hosted on G2.com.

What do you dislike about HYPE Innovation Management?

The software has been around for a long tome so it does almost everything. I would like a feature to manage demand, but I understand this might be out of scope. Review collected by and hosted on G2.com.

UK
Uros K.
IT business partner
Enterprise (> 1000 emp.)
"Easy to use and engaging"
5/5
What do you like best about HYPE Innovation Management?

Business user-friendly, easy to use, encourages collaboration and healthy competition. Review collected by and hosted on G2.com.

What do you dislike about HYPE Innovation Management?

in my experience, nothing negative about the platform or the company Review collected by and hosted on G2.com.

GG
Geoff G.
Senior Manager Continuous Improvement
Enterprise (> 1000 emp.)
"A customizable platform to suit any of your innovation/ideation goals"
5/5
What do you like best about HYPE Innovation Management?

We love the flexibility to tailor the solution to each internal business unit. It allows us to have real conversations with our partners and actually help them solve their business problems. The team is very responsive to our feedback and makes frequent updates to optimize the platform for our team. Review collected by and hosted on G2.com.

What do you dislike about HYPE Innovation Management?

Our biggest opportunity right now exists with site analytics to truly understand how our employees are interacting with the platform. We believe this will help us make better strategic decisions when launching challenges, communicating and optimizing the user experience Review collected by and hosted on G2.com.

Verified User in Medical Devices
EM
Verified User in Medical Devices
Enterprise (> 1000 emp.)
"Challenge management"
4.5/5
What do you like best about HYPE Innovation Management?

Planbox has created a very flexible platform that enables us to tailor each ideation challenge to the specific needs of the challenge owner. The likelihood of each challenge having a successful outcome is therefore much higher Review collected by and hosted on G2.com.

What do you dislike about HYPE Innovation Management?

Having flexibility does require some expertise in setting up a good challenge Review collected by and hosted on G2.com.