Workflow- able to build a process that works for the team, utilizing workflow to assign documents to different areas and downloading to a QA program. Review collected by and hosted on G2.com.

Some limitations in building different amount of downloads for quality depending on the length of time an employee has been with the organization Review collected by and hosted on G2.com.

I love that OnBase is so customizable, scalable, and can fit into almost every single industry. Review collected by and hosted on G2.com.

The support for the product is really the biggest struggle. We often get support with users offshore that are less experienced than the OnBase admins. Review collected by and hosted on G2.com.

Searching in OnBase for documents that have been indexed There are many ways that searching can happen to help the staff member quickly locate the information they are looking for. Review collected by and hosted on G2.com.

There are many different ways to intergrate with other software. End user staff don't always understand the differences. Review collected by and hosted on G2.com.

OnBase provides a single point of access for documents within the organization and is a launch point for workflow management related to documents. Review collected by and hosted on G2.com.

The only challenge I see is making sure to stay current with the capabilities of the solution to ensure you are getting the maximum value from the software. Review collected by and hosted on G2.com.

One of the upsides to using on base is the digital document management capability and reduction of paper use thereby making the environment more sustainable. Another upside to using On base is increased productivity. Review collected by and hosted on G2.com.

What I dislike about on base is some of the features are separate such as document retention. Review collected by and hosted on G2.com.

OnBase has a great momentum with many aspect I find important to invest my time in. The product is well thought out for many different case. Our support has proven to be very helpfull whenever we have run into issues. Many of our users will benefit with the new tools that will ease their use. The Integration with our ERP makes this a very powerfull solution for us. Review collected by and hosted on G2.com.

The implementation of OnBase was a bit challenging, but thanks to our FLOS we tackled many of the issues. Review collected by and hosted on G2.com.

OnBase not only stores our documents but its workflow capabilities enable a more seamless and interactive process delivery for Axxess International. And we're only using the tip of the iceberg as far as OnBase functionality Review collected by and hosted on G2.com.

As a sa, I would love a single platform which would encompass Config, OnBase Client, Scheduled Tasks and Studio. Review collected by and hosted on G2.com.

If you can dream it, you can probably do it in OnBase. The freedom to create complex solutions that can be presented to end users in accessible ways allows unique processes and document transportation to meet your institutions unique needs. Review collected by and hosted on G2.com.

OnBase does require a level of curiosity or education that requires about a year before one can start feeling comfortable administrating with. Review collected by and hosted on G2.com.

Thick client, configuration, my ability to control systems and tasks Review collected by and hosted on G2.com.

offshoring support for on Prem customers. Hyland pretending they invented federated search, your bold new model is neiter bold nor new. You also appear to be going all in on the death of knowledge. AI is only as effective as your LLMs and sources, you are making a lot of assumptions. Try harder. Review collected by and hosted on G2.com.

OnBase is very robust, the applicaton should grow with our business. The workflow engine is very strong, we use it mainly for AP processing. The software has really has helped in identifying underlying issues in our processes. Customer Support is very good, the engineers are knowledagable. Review collected by and hosted on G2.com.

From a admin perspective, you have to conect to too many applications do administer the system. Review collected by and hosted on G2.com.