Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Brilliant"
2.5/5
What do you like best about Hyland OnBase?

New user. Just going live with onbase. Looks like a great product used throughout diverse domain and geography. AI component added to the Low_Code/No Code platform definitely serves the purpose of natural language solution building. Excited to be part of Hyland Community, and blessed for this opportunity to be part of the Great Minds gathered together. Extraordinary conference. Thank you! Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

Cloud solution should provide database access as well. Restricting it does not line up with the whole idea of the product, i.e. Empower Users. Review collected by and hosted on G2.com.

DB
Deepa B.
Enterprise (> 1000 emp.)
"OnBase Manager"
5/5
What do you like best about Hyland OnBase?

It'a hosted and it eliminated so much manual scanning and indexing .Our HIM and RCO are quite happy about it Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

When we have Errors we want to re process but we don't access to move files on our own . We have to call hyland and ask them move which is time taking. Review collected by and hosted on G2.com.

JF
Jason F.
Enterprise (> 1000 emp.)
"Integrated content management and workflows automation"
4.5/5
What do you like best about Hyland OnBase?

Multiple departments store documents, which can then be used in a multitude of different workflows for varied departments Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

Would like to see updates and patches ala Microsoft Windows, continue to improve and support the product after release. As is once you purchase a release, that is what you have besides critical security patches. Review collected by and hosted on G2.com.

MK
Maureen k.
Mid-Market (51-1000 emp.)
"Consultant"
5/5
What do you like best about Hyland OnBase?

retrieval of documents and the ease of it Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

There is not a thing that I dislike its a great tool Review collected by and hosted on G2.com.

DC
Deborah C.
Enterprise (> 1000 emp.)
"From Analyst to Admin"
5/5
What do you like best about Hyland OnBase?

non-developer friendly for admin; ease of interface; simplicity of workflow Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

initial research through MRGs can be confusing and find how to do something 3 different ways but not which parts work together to get it to work Review collected by and hosted on G2.com.

JW
JASON W.
Mid-Market (51-1000 emp.)
"OnBase user forum"
5/5
What do you like best about Hyland OnBase?

the ease of use and the integration with our core system, eventually the use of CIC Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

Some of the pricing and the inability to spin up a project quickly Review collected by and hosted on G2.com.

NM
Neal M.
Mid-Market (51-1000 emp.)
"Over the 26 years implementing and managing the product I can truly say it is transformational."
5/5
What do you like best about Hyland OnBase?

Integrations and ability to expand your platform without years of planning Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

If I had to define an issue I see as problematic is the resistance to port your AI platform to sites that our unable to use your Cloud solution. Review collected by and hosted on G2.com.

WW
Wade W.
Mid-Market (51-1000 emp.)
"New OnBase Admin"
3.5/5
What do you like best about Hyland OnBase?

OnBase is a great tool for document retention. We use OnBase for most of our Departments Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

User controls are spread out between Configuration, Studio and some in the Unity client forms. I'd like to see User administration to be in one app. Review collected by and hosted on G2.com.

SN
Sarah N.
Mid-Market (51-1000 emp.)
"On base Helps Integrate"
4.5/5
What do you like best about Hyland OnBase?

I like all of the options to integrate with other applications. I also like all the data that you have at your fingertips. Ease of use and how quickly you can configure changes. Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

I dislike support and upgrades for onbase. Review collected by and hosted on G2.com.

AL
Adam L.
Mid-Market (51-1000 emp.)
"OnBase Workflows"
5/5
What do you like best about Hyland OnBase?

The ability to custom create workflows for each of your departments. Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

In Document Tracking would like to be able to remove Assigned Users that leave the company and assign a new user to take over that folder. Review collected by and hosted on G2.com.