The user community is great and the knowledge base is vast Review collected by and hosted on G2.com.

It's difficult to find all the user privileges when setting up users and new job titles Review collected by and hosted on G2.com.

The ability to do so much more than just organize documents. Able to create workflows for tasks associated with documents. Put out policies for staff to review and acknowledge and so much more/ Review collected by and hosted on G2.com.

Costs continue to climb when nothing about our setup has changed. Review collected by and hosted on G2.com.

The ability to create custom solutions without having to beat your head against the wall in doing so. Customer support is always available. Implementation is always a breeze. Review collected by and hosted on G2.com.

There are not many items to dislike, if I had to pick something I guess I would have to say the cost. Review collected by and hosted on G2.com.

The easy user interface for our end users. The ease of customization. The wide variety of modules and countless integrations. Review collected by and hosted on G2.com.

Some of the software bugs over the years. Review collected by and hosted on G2.com.

It has a vast amount of things you can do within OnBase to help people with solutions to what they want done. Review collected by and hosted on G2.com.

The more resources that you use the slower it becomes. Review collected by and hosted on G2.com.

OnBase makes content management a breeze. Our end users love the simplicity of the system and the admins find it easy to configure. Hyland's support is wonderful and always quick to respond to any needs. Review collected by and hosted on G2.com.

Each additional module requires a separate installation Review collected by and hosted on G2.com.

OnBase is a incredible tool for fixing the gaps in everyday processes. Automating process, either paper or electronic bases, and building efficiencies through the tying of LOB application to core enterprise system and fixing the gaps in between Review collected by and hosted on G2.com.

Grew quickly over the years. It would be nice if there was some focus to go back to the core product and smooth out some of the rough edges. Review collected by and hosted on G2.com.

Onbase offers a versatile solution that can be configured to meet our needs. It also integrates well with many of our software implementations. Support is prompt and our sales rep is extremely helpful. Review collected by and hosted on G2.com.

On-premise implementations could use some additional support and features. Hyland's push towards cloud hosting makes sense in the current tech environment, but it is not a viable solution for government entities. A fleshed out hybrid approach that allows the use of new features for on-prem customers would be appreciated. Review collected by and hosted on G2.com.

robust documentation and integration. User Friendly. Review collected by and hosted on G2.com.

High resource demand that comes with users reporting slowness Review collected by and hosted on G2.com.

Training and HOL, also it was good to know about product Review collected by and hosted on G2.com.

Support of OnBase and nois during support call Review collected by and hosted on G2.com.