LH
Lisa H.
Small-Business (50 or fewer emp.)
"Great low to no code software"
5/5
What do you like best about Hyland OnBase?

I really like that you do not need a strong coding background to use the software but if you do have the knowledge, you can still use toold such as SQL Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

There are a lot of different places where configuration is dont. It is very easy to miss one simple checkbox which could ruin your entire build Review collected by and hosted on G2.com.

KW
Kim W.
Senior Enterprise Content Services Developer
Enterprise (> 1000 emp.)
"Powerful and as complex as you want it to be"
4/5
What do you like best about Hyland OnBase?

It is versitile and powerful, able to be leveraged across many different business types, industries, and business departments Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

We need to be very cautious when upgrading, as we have often found items breaking as nw versions are rolled out. Review collected by and hosted on G2.com.

AS
Aggie S.
Enterprise (> 1000 emp.)
"intuitive process for new users"
5/5
What do you like best about Hyland OnBase?

I started using OnBase less than 12 months ago, and between it's intuitive look/feel, helpful search library and Hyland University courses, I have been able to navigate and create new processes for my team. Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

Unity forms are not available in Thick client Review collected by and hosted on G2.com.

Ellen M.
EM
Ellen M.
Systems Administrator II
Mid-Market (51-1000 emp.)
"Flexible document management and more"
5/5
What do you like best about Hyland OnBase?

Able to customize and do the things we need to do with our documents from workflows to retention Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

Upgrades can be tricky and documentation can be hard to follow at times Review collected by and hosted on G2.com.

LG
Lisseta G.
Enterprise (> 1000 emp.)
"Great Platform"
5/5
What do you like best about Hyland OnBase?

Is user friendly, easey to configured. Great tools to work with it. Easy implementation. Great customer support. The training and hands on labs are amazing. Using OnBase daily you learn your path into the platform. Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

I would love to see more modules to integrate in between different departments. Review collected by and hosted on G2.com.

KD
Kristi D.
Enterprise Content Management Developer
Enterprise (> 1000 emp.)
"OnBase does it better."
4.5/5
What do you like best about Hyland OnBase?

Customizability. You can build almost anything you want if you are willing to color outside the lines.

Being cloud hosted allowed us to upgrade in three hours without worrying about anything. Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

Large system, takes a while to learn it all. Review collected by and hosted on G2.com.

Yohara Salinas M.
YM
Yohara Salinas M.
Assistant Vicepresident
Enterprise (> 1000 emp.)
"Onbase Review"
4.5/5
What do you like best about Hyland OnBase?

It is flexible, comprehensive in its functionalities and has support in our native language. It also have a lengthy Hyland University curriculum. Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

That it is complex for a beginner programmer hence the learning curve is steep. Review collected by and hosted on G2.com.

MG
Maria G.
Mid-Market (51-1000 emp.)
"Onbase Admin"
5/5
What do you like best about Hyland OnBase?

Onbase is very user friendly, it allows us to process and search invoices easily while maintaining everything in one system. Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

We have not come accross one yet, onbase has been a breeze to work with. Review collected by and hosted on G2.com.

KG
Kevin G.
Mid-Market (51-1000 emp.)
"OnBase Premise"
5/5
What do you like best about Hyland OnBase?

Easy to make workflows and implement them. Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

Users complain that there is no easy way to go back to a file. They have 100's of files and want a drop down to be able to go back to thei last 20 or 50 files. Review collected by and hosted on G2.com.

Edith G.
EG
Edith G.
Administrative Assistant
Mid-Market (51-1000 emp.)
"Love using Hyland OnBase!"
5/5
What do you like best about Hyland OnBase?

I like the user frie3ndly platform. Mobile County has been using OnBase for its records management since 2018 and it is wonderful! Review collected by and hosted on G2.com.

What do you dislike about Hyland OnBase?

I wioould like to see how to upload entire files into OnBase ragther than doing document by document. Review collected by and hosted on G2.com.