--- title: Hyland Alfresco Reviews meta\_title: 'Hyland Alfresco Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 55 reviews by the users' company size, role or industry to find out how Hyland Alfresco works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 55 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management --- # Hyland Alfresco Reviews & Product Details Visit Website Hyland’s Alfresco Digital Business Platform offers open, secure, comprehensive content services with content at its core to let you unlock the value from your most important business information. Alfresco gives users access to their content wherever and however they work with open, flexible and highly scalable content services. Easily integrate and connect with business-critical applications and processes. Find, view, collaborate on, govern and securely share digital content. Get relevant information to the right person at the right time. * * * Product Website Hyland Alfresco Seller [Hyland](https://www.g2.com/sellers/hyland-a47a4cc4-7960-4080-8278-3ba399e3d4cd) Discussions [Hyland Alfresco Community](https://www.g2.com/products/hyland-alfresco/discuss) Languages Supported German, English, French, Italian, Japanese, Dutch, Norwegian, Portuguese, Russian, Spanish, Chinese (Simplified) Solution Type All-in-One Overview by Stephanie Habenicht Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 7 months [ View More Pricing Information ](https://www.g2.com/products/hyland-alfresco/pricing) ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Enterprise (\> 1000 emp.) 4/28/2016 "Collaborative Sharing" 4/5 What do you like best about Hyland Alfresco? Easy access and communication to needed material. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? Sometimes excessive notifications, but I believe this is part of the project not Alfresco. Review collected by and hosted on G2.com. Recommendations to others considering Hyland Alfresco: Collaborative and secure project data sharing. Good communications tool. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? Due to the confidential nature of the related projects, this tool has been useful sharing needed information only to the team involved. Allowing for segregation from non participants. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Chaitanya Kumar C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chaitanya Kumar C.") CC Chaitanya Kumar C. Software Engineer E-Learning Small-Business (50 or fewer emp.) 2/8/2016 "Good Open Source CMS Software " 4/5 What do you like best about Hyland Alfresco? It has very good document management system. It provides customization. It has both community and enterprise editions. It provides integration with Liferay portal. Easy to setup. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? Sometimes document preview won't show up properly. Sometimes we were unable to upload documents due to some browser compatibility. Getting help for Community edition is difficult. Review collected by and hosted on G2.com. Recommendations to others considering Hyland Alfresco: You can choose Alfresco If you are looking for open source CMS tool. Remember to choose enterprise edition if you want good support. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? We are using this software to store and manage company documents. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ezra B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ezra B.") EB Ezra B. Director of Operations Research Mid-Market (51-1000 emp.) 12/29/2014 "Complexity, difficulty of customization, solution in search of a problem" 2.5/5 What do you like best about Hyland Alfresco? If you need a commercial ECM/Document Management system backed by a reasonably stable company, Alfresco is inexpensive compared to its competition, and somewhat more customizable, if you have enough budget to get a team of java developers. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? The APIs are incoherent. There's the RESTful API, the Surf API, and probably some others. You can't do everything with any of them, and it feels like some parts of the API were built by different people at different times, so when you have to try to cobble together a working application, you have to navigate this byzantine history. Worse, it's buggy, and we spent a lot of effort assuming we were doing something wrong, only to find out it was a known issue. Ultimately, if you really want to customize the product, you need java skills and full time developers, which was out of budget for us. I've followed the company since 2006, and watched them follow buzzword after buzzword (open source, cloud, social, etc), rather than listen to their customers' needs/pan points, or to solve real problems. Their cloud offering is a sort of platypus: not really usable, but it lets them tick off the "cloud" buzzword in their marketing material. Ultimately, the complexity Review collected by and hosted on G2.com. Recommendations to others considering Hyland Alfresco: Dropbox keeps getting better and better, their API is sane, their compliance level is acceptable to us, and their desktop sync application can't be beat. We will eventually replace our Alfresco back-end with Dropbox. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? Building a content and document management application for a market/business information services company. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Doug B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Doug B.") DB Doug B. Senior Business Analyst Financial Services Mid-Market (51-1000 emp.) 12/29/2014 "Alfresco - Swiss Army Knife of Content" 4/5 What do you like best about Hyland Alfresco? My comments are restricted to the commercially supported version of this java based open source enterprise content management ECM platform. Alfresco stands alone as the most versatile and powerful ECM solution available, running circles around dinosaurs Filenet (IBM) and Documentum (where most of the initial brain-trust came from) and exceeding relative newcomer Sharepoint (Microsoft) on most measures other than the "free" part. Sharepoint is free to get started with and very expensive to use and replace once you discover its shortcomings and eventually discover how Microsoft monetizes it...free from MicroSoft? You knew better. On the easy low hanging fruit end, Alfresco can easily integrate with Exchange and replace you P drive, and in so doing instantly enable a full range of document disposition capabilities across a spectrum of content types. You may also choose to leverage Alfresco's UI or build your own, and you may build a solid enterprise search solution (Solr based) for use by employees, partners and customers, while leveraging roles based permission to fine tune access and privileges. Alfresco enables selective use of private and public cloud and offers their own Amazon based cloud solution with impressive security capabilities. While it falls short of a full eDiscovery solution or records management solution, most business cases do not justify the initial or ongoing investment in Autonomy (HP), perhaps the only surviving albeit beleaguered player in that arena? Regarding workflow, Alfresco literally hired the JBoss JBPM business process modeling team to rewrite it as “Activiti”, now in a more suitable license for OEM (LGPLv3). Activiti leverages the BPMN 2.0 standard, and while this all makes sense, I am not sure how much market uptake there has been...I really just don't know. Perhaps another reviewer can shed some light here? We successfully used Activiti to model and implement a multi-department workflow in support of a heavily regulated manufacturing materials change request process. You can do a lot with Alfresco, some of it very easily, and some of it with much effort. The ECM space is a mess, and in general Alfresco has brought more sanity, but this is hard stuff so good luck. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? Alfresco's licensing discourages use of small "pieces" of its capability (see some of the above examples of projects). I much prefer to use the commercially supported versions of software like this, but the entry point is too high to justify the cost for anything but the more traditional ECM projects. The cloud version is appealing but does not often fit either my client's technical model, or the arcane security governance policies of many large "old school" enterprises we serve. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? The perspective from which I share is that of an enterprise business analyst and product owner on small, medium, and large projects in government, transportation, manufacturing, financial services and e-commerce. In some projects Alfresco "was" the project, while in others it simply solved one or more of our business requirements and was a small part of larger initiatives. Some projects were designed for 2 or 3 administrators with 10 to 50 users, and were built for a single device which securely served just a few hundred pages of content from the cloud to an app on a secure tablet. Think e-learning, Board Room communications, PKI monitoring, BI, or compliance management. For a global manufacturing company with 27 USA based facilities, we successfully used Activiti to model and implement a multi-department workflow in support of a heavily regulated materials change request process. One financial services project leverages just a small piece of Alfresco capability, image management, but targets 15 million authenticated users in a responsive multi-tenant environment. In one Federal project we ingested over 10 million pages of confidential documents laden with PII, applied taxonomy, and enabled enterprise search as the initial goal. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Rob M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob M.") RM Rob M. Technical Architect/Java Development Manager Information Technology and Services 12/29/2014 "Easy to use/administer" 3.5/5 What do you like best about Hyland Alfresco? Alfresco Community Edition makes it easy to prototype and evaluate the viability of implementing it within an existing business. Being heavily-based on FOSS/frameworks makes it easy to use existing knowledge, which speeds up the time-to-market and makes it easier to attract developers than a closed, proprietary platform. Official support is quick to respond, but the community around Alfresco has created a nice network to leverage if you ever get stuck. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? There's not a lot I dislike about Alfresco, especially when compared to some of the other offerings out there. It may be a little overly complicated for smaller businesses, but great for mid- to larger-sized businesses. Review collected by and hosted on G2.com. Recommendations to others considering Hyland Alfresco: Definitely give it a chance. It's powerful and easily extended to meet your needs. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? We're trying to have more frequent, business-managed updates to the content of the website. This allows our development team to focus on creating new features, rather than content. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Mining & Metals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mining & Metals") AM Verified User in Mining & Metals Mid-Market (51-1000 emp.) 12/30/2014 "Great well all around software depending on cusomizations" 3/5 What do you like best about Hyland Alfresco? Easy to use interface that makes new learning really quick and easy. Some customization such as workflows can be easily integrated depending on customization level. The customer support is awesome, and my current company also goes through a third party company that called Formtek that supports and helps us with our software. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? I dislike how it is so hard to find various information on the internet about Alfresco. If it is a bug that occurs more than likely it will take a lot of digging, searching around, and trial and error to resolve the issue. Review collected by and hosted on G2.com. Recommendations to others considering Hyland Alfresco: If considering Alfresco, I would highly recommended the community free edition first to play around with and make sure that it can do everything or is able to be customized to your liking. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? The company that I work for will use Alfresco as a content managing system where we can utilize workflows as far as seeing upcoming jobs that needed completed. Alfresco also gives us a great way to store various files and formats since we usually use pdfs and we often reuse the same drawings so Alfresco makes it very easy to retrieve and manage those documents. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Xander G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Xander G.") XG Xander G. Web Developer Information Technology and Services Mid-Market (51-1000 emp.) 12/29/2014 "Lots of functionality that ends up being pulled in many directions" 2.5/5 What do you like best about Hyland Alfresco? For the most part if you want to do CMS and are willing to let Alfresco handle everything it's a lot like integrating with SalesForce. You can easily use the tools to build the profiles and stores with access rights quickly. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? The CMIS specification was only partially implemented with the version of Alfresco we used, the available library was so minimal as to be useless. If you don't pay for the "pro" version getting help with actual bugs in the software was near impossible. Review collected by and hosted on G2.com. Recommendations to others considering Hyland Alfresco: If you want to use it as a full on CMS and pay for the support I'm sure that their suite of software is a great help. If not it ends up getting in your way more than helping. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? When I worked for that organization we were dealing with a lot of HIPPA docs that we needed to manage unfortunately the actual aspects of Alfresco we needed vs what we used were lopsided and ended up requiring a lot of work to code around the quirks and features we didn't need. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration") CG Verified User in Government Administration Enterprise (\> 1000 emp.) 12/29/2014 "Alfresco - Enterprise Content Management Software" 3/5 What do you like best about Hyland Alfresco? Alfresco is open source based on Java is a best thing about it. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? Alfresco is still maturing in its base API stability. It has bugs in it and I hope its catching-up with every new software release. Its integration with Eclipse IDE and other freemarker technologies that it uses internally should be improved. Activity workflow integration with Eclipse IDE or Spring STS has lot of scope for improvement that can cut down developement efforts time-lines. Review collected by and hosted on G2.com. Recommendations to others considering Hyland Alfresco: Definitely less expensive than other market enterprise software like "Documentum". Recognizable learning curve if the developers are new to it. Initial environments(Serrvers/IDE etc) setups is painful, once setup its ready to rock-n-roll. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? Migrating legacy enterprise content to Alfresco. Alfresco smooths the enterprise life-cycle of the content management easier and manageable. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Julie A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julie A.") JA Julie A. Assistant Category Manager Marketing and Advertising 12/29/2014 "Alfresco for BI" 4/5 What do you like best about Hyland Alfresco? I used Alfresco while working for an IT consulting company. Our cluster was responsible for commercial account and we used Alfresco to manage documents and presentation. As a Business Intelligence intern I was responsible for gathering research documents and analysis and seeding it via Alfresco. The system is very user-friendly. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? At the time it was not able to integrate with other software such as ERPs or CRMs. Not sure if this is still the case. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? It was a simple web-based software that allowed us to compile all documents relevant to prospect clients, competitor monitoring and market information into one location and anyone was able to download necessary documents as needed. The folders were organized by categories and there was an easy-to-use search function. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Wireless](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Wireless") UW Verified User in Wireless Mid-Market (51-1000 emp.) 12/29/2014 "A long-time stable content and document management system" 3.5/5 What do you like best about Hyland Alfresco? If you are running enterprise software or running a website catering to several millions of users daily, then Alfresco is a capable and flexible enough to handle the heavy load. Review collected by and hosted on G2.com. What do you dislike about Hyland Alfresco? It's a bit of a big learning curve for new users. Not the easiest system to perform software testing from my experiences though a barebones open-source platform was being used. Review collected by and hosted on G2.com. Recommendations to others considering Hyland Alfresco: If you're going big on site planning or for enterprise-level repository usage, this is the software to have. If you're just starting up, then this might be too much for you. Review collected by and hosted on G2.com. What problems is Hyland Alfresco solving and how is that benefiting you? I haven't used this since my stint at Sony Pictures, but the transition seemed to be proved well in handling their multiple variety of SQL databases that was used. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Hyland Alfresco? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Hyland Alfresco ](https://www.g2.com/products/hyland-alfresco/discussions/new) GU Guest User • Last activity almost 4 years ago What are the features of a good document management system? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/alfresco-content-services-what-are-the-features-of-a-good-document-management-system) GU Guest User • Last activity over 3 years ago What is Alfresco Enterprise? 0 Upvotes 1 [ Join the conversation ](https://www.g2.com/discussions/what-is-alfresco-enterprise) [ View all Discussions ](https://www.g2.com/products/hyland-alfresco/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 7 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/hyland-alfresco/pricing) ##### ##### Hyland Alfresco Features File Management File Type Support Metadata Versioning Workflow Process Automation Conditions Activities Platform Performance and Reliability Reporting and Auditing APIs [ View More Features ](https://www.g2.com/products/hyland-alfresco/features) ## Top-Rated Alternatives [ ![Laserfiche](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Laserfiche") Laserfiche 4.7/5(1,247) ](https://www.g2.com/products/laserfiche/reviews) [ ![Teamcenter](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Teamcenter") Teamcenter 4.3/5(1,488) ](https://www.g2.com/products/teamcenter/reviews) [ ![Revver](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Revver") Revver 4.4/5(475) ](https://www.g2.com/products/revver/reviews) [ View All Alternatives ](https://www.g2.com/products/hyland-alfresco/competitors/alternatives) ##### Categories on G2 [Document Management](https://www.g2.com/categories/document-management)[Enterprise Content Management (ECM)](https://www.g2.com/categories/enterprise-content-management-ecm)[Process Orchestration](https://www.g2.com/categories/process-orchestration) [Document Management](https://www.g2.com/categories/document-management)[Enterprise Content Management (ECM)](https://www.g2.com/categories/enterprise-content-management-ecm)[Process Orchestration](https://www.g2.com/categories/process-orchestration)[Engineering Document Management](https://www.g2.com/categories/engineering-document-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which cloud document database works best with Node.js and TypeScript for a developer who wants strong typing support and a managed service rather than self-hosting?](https://www.g2.com/discussions/which-cloud-document-database-works-best-with-node-js-and-typescript-for-a-developer-who-wants-strong-typing-support-and-a-managed-service-rather-than-self-hosting)[Top-rated AI solutions available on AWS Marketplace](https://www.g2.com/discussions/which-ai-solutions-on-aws-marketplace-are-the-most-impactful-right-now)[What Quote-to-Cash tools reduce the time between a deal being approved and the first invoice going out so the revenue cycle actually starts on time?](https://www.g2.com/discussions/what-quote-to-cash-tools-reduce-the-time-between-a-deal-being-approved-and-the-first-invoice-going-out-so-the-revenue-cycle-actually-starts-on-time) [Is Award Force worth it for awards management?](https://www.g2.com/discussions/is-award-force-worth-it-for-awards-management)[Which no-code platform offers the best scalability for growing businesses?](https://www.g2.com/discussions/which-no-code-platform-offers-the-best-scalability-for-growing-businesses)[Pros and Cons Details](https://www.g2.com/products/hyland-alfresco/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)