--- title: Hyland Alfresco Reviews meta\_title: 'Hyland Alfresco Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 55 reviews by the users' company size, role or industry to find out how Hyland Alfresco works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 55 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Content Management url: https://www.g2.com/categories/content-management ---

# Hyland Alfresco Reviews & Product Details

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Hyland’s Alfresco Digital Business Platform offers open, secure, comprehensive content services with content at its core to let you unlock the value from your most important business information. Alfresco gives users access to their content wherever and however they work with open, flexible and highly scalable content services. Easily integrate and connect with business-critical applications and processes. Find, view, collaborate on, govern and securely share digital content. Get relevant information to the right person at the right time.

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Product Website
Hyland Alfresco
Seller
[Hyland](https://www.g2.com/sellers/hyland-a47a4cc4-7960-4080-8278-3ba399e3d4cd)
Discussions
[Hyland Alfresco Community](https://www.g2.com/products/hyland-alfresco/discuss)
Languages Supported

German, English, French, Italian, Japanese, Dutch, Norwegian, Portuguese, Russian, Spanish, Chinese (Simplified)

Solution Type

All-in-One

Overview by
Stephanie Habenicht

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

7 months

[
View More Pricing Information
](https://www.g2.com/products/hyland-alfresco/pricing)

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

7/24/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"Neutral"

2.5/5

What do you like best about Hyland Alfresco?

Solid back-end, useful for enterprise content management Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

Pretty slow installation and startup; patience required. Review collected by and hosted on G2.com.

What problems is Hyland Alfresco solving and how is that benefiting you?

Storing documents and associated metadata. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

SL

Sarah L.

Master Data Analyst

Mid-Market (51-1000 emp.)

12/12/2018

"Acquiring drawings from Alfresco"

3.5/5

What do you like best about Hyland Alfresco?

It makes it easy to share drawings in one place for all the different facilities around the world Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

It has 3 boxes for searching, it would be better has two since the first and third box are identical except you check the first one to get the newest and you use their KCID to search. The first and third box could easily be combined. Review collected by and hosted on G2.com.

What problems is Hyland Alfresco solving and how is that benefiting you?

We use it to load drawings so that everyone has access to them. For my group it allows to access drawings so we can load BOMs Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

2/21/2019

"Decent for workflow tracking"

4/5

What do you like best about Hyland Alfresco?

Ability to visually map out workflows and the drag and drop feature Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

Debugging multiple calls in a rest task is not helpful enough. It only tells you the failure of the rest task itself not the individual calls the task is making Review collected by and hosted on G2.com.

Recommendations to others considering Hyland Alfresco:

Consider if Alfresco is right for you if concurrency is a priority Review collected by and hosted on G2.com.

What problems is Hyland Alfresco solving and how is that benefiting you?

Initiating, tracking and monitoring hundreds or thousands of workflow instances at once. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services")
UI

Verified User in Information Services

Mid-Market (51-1000 emp.)

3/27/2019

"Great Workflow Management for our Application"

4.5/5

What do you like best about Hyland Alfresco?

Great visual editor to manage our complex workflows in our app. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

Not immediately self-evident UI and needs a bit of time to get used to creating the workflows. Review collected by and hosted on G2.com.

What problems is Hyland Alfresco solving and how is that benefiting you?

Orchestrating our complex workflows. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services")
CF

Verified User in Financial Services

Enterprise (\> 1000 emp.)

1/11/2019

"We have been using Alfresco from last 2 years and it’s amazing"

3.5/5

What do you like best about Hyland Alfresco?

License cost is way to less as compared to other document management systems like documentum and mobius Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

i think search could be made little better Review collected by and hosted on G2.com.

What problems is Hyland Alfresco solving and how is that benefiting you?

Well we are using it upload and download documents. It’s role based access is very good and we can also customize roles and permission as per our need Review collected by and hosted on G2.com.

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Validated ReviewerSource: Seller invite

 ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research")
UR

Verified User in Research

Enterprise (\> 1000 emp.)

1/11/2019

"Alfresco"

5/5

What do you like best about Hyland Alfresco?

I like it's an online database where you can upload new versions. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

Adding users could be easier and adda forgot password link. Review collected by and hosted on G2.com.

What problems is Hyland Alfresco solving and how is that benefiting you?

We are using it as a online database library for documents. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Rob C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob C.")
RC

Rob C.

Digital Marketing Specialist

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/26/2017

"Enterprise-level software: Great for managing company documents"

3.5/5

What do you like best about Hyland Alfresco?

Alfresco organizes your documents in a systematic way. It also allows you to keep track of all documents' versions and know the movement of documents. As long as you have internet access, you can access documents saved in your Alfresco system. You can also collaborate on them remotely. Since its also based on Open Source, you can easily integrate Alfresco with other systems and extend its capabilities. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

Interface could be more user friendly. They've already revamped it some months or almost a year back, but the interface can still feel a bit intimidating. Perhaps they could also improve the collaboration functionalities. Review collected by and hosted on G2.com.

Recommendations to others considering Hyland Alfresco:

There are plenty of enterprise content management systems out there, but if you want to take advantage brought through using Open Source technology, then Alfresco is for you. Since Alfresco is designed with enterprise processes in mind, expect that its capabilities will also be for enterprise level. Its a very big step up from Google Drive 's content management capabilities so you should adopt Alfresco with the knowledge that it may change your document management processes if that's where you're moving from. Review collected by and hosted on G2.com.

What problems is Hyland Alfresco solving and how is that benefiting you?

We needed a way to store our documents that allowed us to access it from anywhere since we had operations across the country and internationally. We needed to be able to see and recover past versions if needed. While it lacks the easy collaborative tools that other content management systems have, we still use Alfresco as our final document storage system. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Government Administration](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Government Administration")
AG

Verified User in Government Administration

Enterprise (\> 1000 emp.)

1/19/2017

"Alfresco works but could be more intuitive"

3/5

What do you like best about Hyland Alfresco?

I personally like how "sites" are setup not to be just a document repository but in my case as a project dashboard. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

It is not intuitive, showing a new person around is a challenge. It is also buggy in some ways like with rolling log files that build up on the HD. In one instance I have to manually remove them or the server locks up. Review collected by and hosted on G2.com.

Recommendations to others considering Hyland Alfresco:

0 Review collected by and hosted on G2.com.

What problems is Hyland Alfresco solving and how is that benefiting you?

Mostly document respository. Although as mentioned about we use it for a project dashboard. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education")
AH

Verified User in Higher Education

Enterprise (\> 1000 emp.)

6/16/2016

"Could be better"

2.5/5

What do you like best about Hyland Alfresco?

I like the concept of everyone being in one cookie jar to work at once. Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

I don't like that only one document can be picked at once, and the more users in the biggest cookie jar makes it slow to load. I don't think that if someone takes your document, there's no way to take it back until they kick it out of their queue: Review collected by and hosted on G2.com.

Recommendations to others considering Hyland Alfresco:

Get the kinks out first. Review collected by and hosted on G2.com.

What problems is Hyland Alfresco solving and how is that benefiting you?

The university went from using paper files to being digital. This helped initially with record keeping but because not every dept was in this software cookie car, it ultimately didn't pan out for us. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Dharma r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dharma r.")
DR

Dharma r.

DevOps Engineer/Linux Admin

Small-Business (50 or fewer emp.)

2/8/2016

"Alfresco : Community and Enterprise content and document management system "

4/5

What do you like best about Hyland Alfresco?

It is having Good Permission system and we can able to create user and groups for assigning permissions to the Document and content repositories and also supports 160 different extension's to upload and download the documents

The Best thing about the Alfresco is maintaining version of each change in documents . We can get the any revision when ever user wants.

We are using Alfresco Community Edition 5 in our office for managing and organizing all types of documents.

We can able to create sites w.r.t to the department specific in an organization.

We have integrated alfresco with Liferay for managing all types of documents.

Review collected by and hosted on G2.com.

What do you dislike about Hyland Alfresco?

Some times facing problems while uploading files and documents

Facing Browser compatibility issues.

Lack of support for Community edition

Review collected by and hosted on G2.com.

Recommendations to others considering Hyland Alfresco:

Strongly recommended for Content and document management. Review collected by and hosted on G2.com.

What problems is Hyland Alfresco solving and how is that benefiting you?

Good User interface for managing documents and also able see the preview of any kind of document. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

## Questions about Hyland Alfresco? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Hyland Alfresco
](https://www.g2.com/products/hyland-alfresco/discussions/new)

GU

Guest User
•
Last activity over 3 years ago

What is Alfresco Enterprise?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/what-is-alfresco-enterprise)

GU

Guest User
•
Last activity almost 4 years ago

What are the features of a good document management system?

0 Upvotes

1

[
Join the conversation
](https://www.g2.com/discussions/alfresco-content-services-what-are-the-features-of-a-good-document-management-system)

[
View all Discussions
](https://www.g2.com/products/hyland-alfresco/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

7 months

### Perceived Cost

$$$$$

[
View More Pricing Information
](https://www.g2.com/products/hyland-alfresco/pricing)

##### 
##### Hyland Alfresco Features

File Management

File Type Support

Metadata

Versioning

Workflow

Process Automation

Conditions

Activities

Platform

Performance and Reliability

Reporting and Auditing

APIs

[
View More Features
](https://www.g2.com/products/hyland-alfresco/features)

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