Support replies almost instantly and aims to solve the problem with utmost importance. No fuss, they just want to solve the issue as fast as possible. Review collected by and hosted on G2.com.

Nothing much, some very difficult issues might take some time to take care of. Review collected by and hosted on G2.com.

What I like best about HYCU is its user-friendly interface and seamless integration, which makes data management and backup processes straightforward and efficient, even for users with minimal technical expertise. Review collected by and hosted on G2.com.

A downside of HYCU is the lack of support for Hyper-V, which can limit its use in environments that rely on this virtualization technology. Review collected by and hosted on G2.com.

The help documents are easy to follow. The user interface makes it very easy to manage. Review collected by and hosted on G2.com.

Some support help is needed but they are helpful. Review collected by and hosted on G2.com.

The best thing is the compatibility with Nutanix AHV and AWS. Providing us agentless backup methodology. Review collected by and hosted on G2.com.

HYCU is a best application for small and medium institutions. Heavier customer infrastructure includes multiple AHV/vSphere clusters containing thousands of VMs. Where we could see some performance issues. Review collected by and hosted on G2.com.

HYCU helps not only to reach RPO and RTO targets on backup but, more importantly, also for rescovery. The SLA based 'set and forget' features, the full integration with WORM capable storage an the pletora of online and on prem backup targets to choose from are great. Also, the online (protege) backup suite is great, easy to setup and never lets you down. Support (for running environment as well as while designing ans setting up) is one of the best I know, just like the channel support for us (as reseller/integrator) Review collected by and hosted on G2.com.

Need to rethink backup as you know it, if you try to recreate an existing backup environment, you will fail. You need to look at backup and recovery in a new, more functionally driven, way. Review collected by and hosted on G2.com.

The ease of doing work for complex workloads. Review collected by and hosted on G2.com.

The limitation in terms of deduplication Review collected by and hosted on G2.com.

The product, both features and roadmap are amazing. However, even a great product can fail when lacking a motivated team to support and carry the message. Thankfully, the HYCU team in channel, presales, and tech support are all beyond great and I am sure that the success will keep growing exponentially. Keep it up! Review collected by and hosted on G2.com.

Not sure if there is a lot, I think HYCU has 2 challenges but are normal in this kind of phase. HYCU is challenged to be a bit less known in the sector and is cleary working towards a clear brand in all regions. From a technical point of view, HYCU might be a bit the victim of their own succes as the speed in which they innovate and expand sometimes comes at a cost that things such as documentation and knowledge transfer are not going as smooth as it should be, but this is being managed by the teams and I am sure this will be resolved structuraly! Review collected by and hosted on G2.com.

The implementation was super easy, pricing was a no-brainer compared to others on the market, and the support has been unbelievable. We initially only wanted to back up virtual machines with HYCU but after working with Broderick G and Chris Riveria we decided to also backup our M365 with them as well. The product is simple and straightforward, has minimal to no impact on our environment, and backs up directly to an off-site cloud. When I did need some help Broderick my sales rep got ahold of me early that morning and ensured that he and Chris Riveria stayed in contact until the problem was resolved. It was one of the best support responses I have ever seen a company provide. Review collected by and hosted on G2.com.

Sometimes snapshots on the vm's will not delete,this stops the backups going forward until you actually notice that this has happenned. Review collected by and hosted on G2.com.

Hycu intigrates amazingly well withing with our Virtulization software, and allowed us to implement Imutible backups at a very competitive price. It is super easy to use once the buckets are setup, and their customer support has been amazing. I have not had to do too much once we got it implemented, just check it every morning and make sure the backups were successful. Restoring is very easy Review collected by and hosted on G2.com.

I do not have many complaints about Hycu, It was a little weird to setup multiple servers for fileshares, but they are not terrible resource intensive. Review collected by and hosted on G2.com.

Easy to use, intelligent tool to backup and restore nearly everything up to item-level, with automatic schedules based on RPO/RTO.Great customer support, including assistance during the initial setup. Backup retention for M365 is unlimited, for SaaS products it depends on your personal storage, but is very flexible. Large number of source and target services can be included and integrated in one platform. Review collected by and hosted on G2.com.

It would be great to have an better overview of the M365 and the SaaS modules (including status, reports etc.) in one place, at the moment it's two different portals. Review collected by and hosted on G2.com.