Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effective Solution with Excellent Support"
5/5
What do you like best about HYCU?

I really like the excellent technical support they provide as well as the presales support. The initial setup experience was very good and we were excellently assisted by the technical support. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

The graphical interface of the backup world in Microsoft 365 could be improved. It is well done, however, there are some details that can be improved. Review collected by and hosted on G2.com.

Tony A.
TA
Tony A.
IT-konsult
Mid-Market (51-1000 emp.)
"Effortless Setup and Integration, But Limited Community Resources"
5/5
What do you like best about HYCU?

The software stands out for its simplicity and its seamless native integration with the Nutanix platform we use, which is excellent. Setting it up is quick and straightforward, and upgrading is incredibly easy—something they've improved even further in the latest version.

What I appreciate most, though, is that it genuinely feels like Hycu is committed to improving their software. Their customer service is responsive, and we've found it easy to resolve the few issues we've encountered.

We are using both the On-prem version to backup our virtual servers and also the Microsoft 365 version to safeguard and backup our M365 environment. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

It seems that fewer individuals and organizations use Hycu compared to products like Veeam or Commvault, which means there is less user-generated information available online. As a result, you mostly have to depend on Hycu's own resources and Wikipedia for information. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Tony, thank you! We're glad to hear that HYCU is solving your backup management challenges and helping you implement best practices.

We appreciate your support and are committed to further enhancing your experience.

Feel free to reach out if you need assistance or have further feedback.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"HYCU provides backup of "everything"!"
4/5
What do you like best about HYCU?

We stay in control by using our own storage, and HYCU has the largest set of backup services we found when we searched the market. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

The Security on Google Workspace backups is a little sketchy. As an admin, I can actually access the inbox of my co-workers and read their e-mail. Review collected by and hosted on G2.com.

NR
Nathan R.
"Effortless Setup and Reliable Backup Solution"
5/5
What do you like best about HYCU?

The Hycu team is responsive and professional making our engagement with them smooth and efficient. The setup process for HYCU was incredibly easy and quick, allowing us to have it up and running within minutes. I appreciate its seamless and low-touch backup system, which simplifies our data management. The recoverability feature is straightforward and intuitive, ensuring that restoring data or searching for specific records is hassle-free. HYCU plays a crucial role in maintaining our business continuity by enabling us to efficiently recover information from our M365 services, which are vital for our operations. It is cost-effective, easy to implement, and can be deployed sovereignly, which fits well with the environment and needs of our company and clients. I would score it a ten out of ten for recommending it to others. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

It can be difficult to stand out from the crowd in this space. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Nathan, thank you for sharing your positive experience with HYCU! We truly appreciate your honest feedback.

Your satisfaction is our top priority, and we look forward to continuously providing you with excellent service.

Feel free to reach out if you need assistance or have further feedback.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Responsive Local French HYCU Team and a SaaS That Evolves With Our Needs"
4.5/5
What do you like best about HYCU?

Disponibility and accompaniement of local French Hycu team.

Evolution of the saas product with our needs Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Pricing of Saas solutions R-cloud for that we really use at the end Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Thank you for your review! We're glad to hear that our local French team has been responsive and supportive, and that the product continues to evolve with your needs.

Feel free to reach out if you ever need assistance or have further feedback!

HW
Hossaena W.
Director of IT
Mid-Market (51-1000 emp.)
"Best secure easy to use backup system"
5/5
What do you like best about HYCU?

It is easy to learn and administer. It works as promised. I use it in a Nutanix environment, and it has been the best backup software. Ease of use is a no brainer anyone can learn it. It has all the features most for free where we have to pay for other vendors. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

I haven't found one yet to complain about two years and counting Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Hossaena, we're thrilled to hear that you find HYCU easy to learn and administer, and that it has been the best backup software for your Nutanix environment! It's great to know that our solution has been reliable for you.

Your satisfaction is our top priority, and we look forward to continuously providing you with excellent service.

Feel free to reach out if you need assistance or have further feedback.

BK
Ben K.
Modern workplace lead
Mid-Market (51-1000 emp.)
"User-Friendly Portal That’s Easy to Navigate"
4/5
What do you like best about HYCU?

The portal is very user friendly, I find the portal very easy to navigate, which is always something we look for . Review collected by and hosted on G2.com.

What do you dislike about HYCU?

It would be good for HYCU to have there own storage options Review collected by and hosted on G2.com.

RU
Ryan U.
Infrastructure Manager
Mid-Market (51-1000 emp.)
"Premium backup in seconds"
5/5
What do you like best about HYCU?

The simplistic design of the solution complimented by the comprehensive backup that is provided, give me and the key stakeholders complete peace of mind that our environment is fully protected. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

I honestly cannot think of any downsides to the product. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Ryan, thank you for highlighting the benefits of using HYCU, such as the ease of setup and the ability to switch from a more expensive backup configuration. We're pleased to hear that our solution has met your needs.

Your satisfaction is our top priority, and we look forward to continuously providing you with excellent service.

Feel free to reach out if you need assistance or have further feedback.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A refreshingly easy backup solution"
5/5
What do you like best about HYCU?

Hycu is easy to use, easy to maintain as a product. The interface is simple and with little knowledge you can set it up with help from a great partner. Their support also makes problem solving easy and their skilful knowledge makes problem disappear like snow for the sun. The number of connected platforms also grows with the time, making it a go to central SaaS backup solution. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

The logs showing the errors sometimes require a more in-depth knowledge to resolve, making it so sometimes one needs to contact Hycu for something that in hindsight was very simple if the error was a little clearer. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Thank you for your positive feedback on HYCU's ease of use and support. We appreciate your feedback!

Feel free to reach out if you need assistance or have further feedback.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Reliable and easy-to-use backup solution"
5/5
What do you like best about HYCU?

HYCU is very straightforward to deploy and configure. I like that it supports both on-premises workloads and SaaS applications in one platform. The interface is simple to navigate, scheduling backups is quick, and restores are reliable. Customer support is also fast and helpful whenever I need assistance. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Reporting could be more detailed when handling many backups at once. Sometimes error messages are not very clear, so it takes extra time to troubleshoot. Costs can also increase depending on the amount of data or advanced features you need. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

We're glad to hear that you find HYCU straightforward to deploy and configure, and that it meets your needs for both on-premises workloads and SaaS applications.

Your satisfaction is our top priority, and we look forward to continuously providing you with excellent service.

Feel free to reach out if you need assistance or have further feedback.