HW
Hossaena W.
Director of IT
Mid-Market (51-1000 emp.)
"Best secure easy to use backup system"
5/5
What do you like best about HYCU?

It is easy to learn and administer. It works as promised. I use it in a Nutanix environment, and it has been the best backup software. Ease of use is a no brainer anyone can learn it. It has all the features most for free where we have to pay for other vendors. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

I haven't found one yet to complain about two years and counting Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Hossaena, we're thrilled to hear that you find HYCU easy to learn and administer, and that it has been the best backup software for your Nutanix environment! It's great to know that our solution has been reliable for you.

Your satisfaction is our top priority, and we look forward to continuously providing you with excellent service.

Feel free to reach out if you need assistance or have further feedback.

BK
Ben K.
Modern workplace lead
Mid-Market (51-1000 emp.)
"User-Friendly Portal That’s Easy to Navigate"
4/5
What do you like best about HYCU?

The portal is very user friendly, I find the portal very easy to navigate, which is always something we look for . Review collected by and hosted on G2.com.

What do you dislike about HYCU?

It would be good for HYCU to have there own storage options Review collected by and hosted on G2.com.

RU
Ryan U.
Infrastructure Manager
Mid-Market (51-1000 emp.)
"Premium backup in seconds"
5/5
What do you like best about HYCU?

The simplistic design of the solution complimented by the comprehensive backup that is provided, give me and the key stakeholders complete peace of mind that our environment is fully protected. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

I honestly cannot think of any downsides to the product. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Ryan, thank you for highlighting the benefits of using HYCU, such as the ease of setup and the ability to switch from a more expensive backup configuration. We're pleased to hear that our solution has met your needs.

Your satisfaction is our top priority, and we look forward to continuously providing you with excellent service.

Feel free to reach out if you need assistance or have further feedback.

Verified User in Information Technology and Services
CI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A refreshingly easy backup solution"
5/5
What do you like best about HYCU?

Hycu is easy to use, easy to maintain as a product. The interface is simple and with little knowledge you can set it up with help from a great partner. Their support also makes problem solving easy and their skilful knowledge makes problem disappear like snow for the sun. The number of connected platforms also grows with the time, making it a go to central SaaS backup solution. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

The logs showing the errors sometimes require a more in-depth knowledge to resolve, making it so sometimes one needs to contact Hycu for something that in hindsight was very simple if the error was a little clearer. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Thank you for your positive feedback on HYCU's ease of use and support. We appreciate your feedback!

Feel free to reach out if you need assistance or have further feedback.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Reliable and easy-to-use backup solution"
5/5
What do you like best about HYCU?

HYCU is very straightforward to deploy and configure. I like that it supports both on-premises workloads and SaaS applications in one platform. The interface is simple to navigate, scheduling backups is quick, and restores are reliable. Customer support is also fast and helpful whenever I need assistance. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Reporting could be more detailed when handling many backups at once. Sometimes error messages are not very clear, so it takes extra time to troubleshoot. Costs can also increase depending on the amount of data or advanced features you need. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

We're glad to hear that you find HYCU straightforward to deploy and configure, and that it meets your needs for both on-premises workloads and SaaS applications.

Your satisfaction is our top priority, and we look forward to continuously providing you with excellent service.

Feel free to reach out if you need assistance or have further feedback.

DW
Dan W.
Director of IT
Mid-Market (51-1000 emp.)
"Good support and integrates nicely with Nutanix/AHV"
4.5/5
What do you like best about HYCU?

Integrates very nicely with Nutanix.

It only takes an hour to deploy and have backups working. It gives a clear snapshot of what's working and what's not.

Their support has always been great, and it requires little maintenance Review collected by and hosted on G2.com.

What do you dislike about HYCU?

The update process can be a little clunky in Nutanix.

I wish it supported immutable backups and the ability to turn on a backup, take a screenshot, and include that in an email as part of a backup validation check. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Dan, thank you for sharing your positive experience with our integration and support.

Your satisfaction is our top priority, and we look forward to continuously providing you with excellent service.

Feel free to reach out if you need assistance or have further feedback.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Easy to Use, Cloud-Agnostic, and Compatible Across OS"
5/5
What do you like best about HYCU?

Ease of use, compatibility with different OS, cloud agnostic, support model Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Lack of reporting functionality, hypervisor integration and one pane of glass to administer controllers Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Thank you for your review! We're glad to hear that the ease of use, cross-OS compatibility, cloud-agnostic approach and support model have all been working well for you.

We appreciate your feedback on reporting functionality, hypervisor integration and a single pane of glass for controller administration and will make sure it's passed along to our product team.

Feel free to reach out if you ever need assistance or have further feedback!

RF
Robert F.
Network Department Supervisor
Small-Business (50 or fewer emp.)
"Easiest to Use Backup Solution"
5/5
What do you like best about HYCU?

HYCU has been a great backup solution. Our old solution failed to keep up with the times and when it was time to upgrade HYCU provided us the perfect solution. I have been able to recover from lost data to many times to remember. The few times I have needed tech support they responded quickly and helped resolve the issues on the first call. Could not be happier. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

We have been using HYCU for 3 years and I have not found any negatives to report. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Robert, we appreciate your feedback and are happy to hear that HYCU has provided you with a reliable backup solution and responsive support. Thank you for choosing HYCU!

Feel free to reach out if you need assistance or have further feedback.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"Ultra simple configuration and use"
5/5
What do you like best about HYCU?

the simplicity of configuration and the simplicity of use Review collected by and hosted on G2.com.

What do you dislike about HYCU?

we would like to save our Monday dashboards but even though we were told it would be possible, it is not. it's a real problem Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Thank you for your review and honest feedback on the simplicity of configuration and use, we appreciate it. We apologize for the inconvenience with Monday.com. Feel free to reach out if you need assistance or have further feedback.

Olivier T.
OT
Olivier T.
Responsable SI Pôle Santé (RSI) - DIRECTION DES SYSTEMES D'INFORMATION
Mid-Market (51-1000 emp.)
"Console interface and top-notch support tracking, NDB + NKP integration expected"
5/5
What do you like best about HYCU?

Console interface

Support tracking

Integration NDB + NKP Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Complicated PVC restoration, waiting for NKP Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Dear Olivier,

Thank you for your review! We're glad to hear that the console interface and support tracking have been valuable for you.

We hear you on PVC restoration complexity and NKP integration and will make sure they're passed along to our product team.

Feel free to reach out if you ever need assistance or have further feedback!