Dorian K.
DK
Dorian K.
IT Systems Administrator
Enterprise (> 1000 emp.)
"HYCU Revolutionized Our Backup and Recovery Process"
5/5
What do you like best about HYCU?

HYCU has been an absolute game-changer in the way we manage backups and disaster recovery. After years of dealing with bloated, overly complex backup solutions, HYCU’s native snapshot-based protection finally brought the efficiency, speed, and reliability we needed across our entire environment.

One of HYCU’s biggest strengths is how seamlessly it integrates with platforms like Nutanix, leveraging native snapshots instead of relying on heavy agents or clunky legacy workflows. This not only reduces overhead but also makes backup operations remarkably fast and lightweight. Recovery has become equally streamlined on what used to take hours is now accomplished in minutes with clean, intuitive restore options that don’t require digging through layers of unnecessary menus.

The user experience is another standout feature. HYCU’s intuitive workflows make it incredibly easy to configure policies, manage protection groups, and monitor backup status without needing deep-dive training or certification. Everything is where it should be, and the interface guides you naturally through every step. Even junior team members have found it effortless to navigate.

Backup validation is often ignored or overly complicated in other platforms is refreshingly simple with HYCU. The ability to quickly and easily verify backup integrity gives us the confidence that our data is protected and recoverable when it matters most. No more guessing, no more manual checks, and no more “I hope this works” during a crisis.

Overall, HYCU has significantly streamlined our backup and recovery operations, improved system performance, and given us a level of reliability we simply didn’t have before. For organizations looking for a modern, snapshot-aware, user-friendly backup solution that actually delivers on its promises, HYCU is absolutely the right choice. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Needs native immutable backup features as they rely on that feature from the storage appliances. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Dorian, thank you for sharing your positive experience with HYCU! We're delighted to hear that our intuitive workflows, fast and lightweight backup operations, and streamlined recovery process have significantly improved your backup and recovery operations. We understand the importance of native immutable backup features and are actively working on enhancing our capabilities to better meet your needs.

Feel free to reach out if you need assistance or have further feedback.

Verified User in Mining & Metals
AM
Verified User in Mining & Metals
Mid-Market (51-1000 emp.)
"Easy Setup, Simple to Use, and a Knowledgeable Helpdesk"
5/5
What do you like best about HYCU?

Ease of setup and use, quickly accessible and knowledgeable "real" people on helpdesk. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Nothing so far! We had a few questions regarding setup that was not immediately clear to us but we arranged online call and it was sorted in no time. Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Thank you for your review! We're glad to hear our helpdesk team was able to quickly get your setup questions sorted out and that everything has been simple to use.

Feel free to reach out if you ever need assistance or have further feedback!

Muggie  V.
MV
Muggie V.
"Effortless Backups with Granular Restore Capabilities"
5/5
What do you like best about HYCU?

I use HYCU for controlled back-ups of our mission critical Atlassian SaaS platform, and I really appreciate the ability to control on which platform and geolocations our back-ups are kept. The best feature for us is definitely the ability to perform granular restores. If a small piece of critical information is deleted in our Atlassian Cloud instance, we can restore that specific piece of information without needing to do a full platform restore, which would otherwise have a large operational impact. Also, the initial setup of HYCU was very easy and intuitive. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

I wish they supported more SaaS platforms so that we can get the same experience for those products. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Muggie, thank you for sharing your positive experience with HYCU! We're thrilled to hear that you find our granular restore capabilities and easy setup valuable for managing your Atlassian SaaS platform backups.

Your feedback about wanting support for more SaaS platforms is duly noted, and we are continuously working to expand our offerings. If you have specific platforms in mind that you would like to see supported, please feel free to share them with us via our Marketplace https://www.hycu.com/solutions/marketplace.

If you have any further suggestions or need assistance, please don't hesitate to reach out. We appreciate your support and look forward to continuing to serve you.

IB
Isaac B.
Sysadmin
Mid-Market (51-1000 emp.)
"Outstanding UI/UX, Seamless Integrations, and Top-Notch Support"
5/5
What do you like best about HYCU?

UI / UX, Integrations, Performance, Support / Onboarding Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Need more AI integration and fastess open context menu Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Dear Isaac,

Thank you for your review! We're glad to hear that the UI/UX, integrations, performance, support and onboarding have all been hitting the mark for you.

We appreciate your feedback on AI integration and context menu speed and will make sure it's passed along to our product team.

Feel free to reach out if you ever need assistance or have further feedback!

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Simple, Intuitive, and Excellent Support"
5/5
What do you like best about HYCU?

I appreciate that HYCU is a simple and intuitive solution that does not require being a backup expert to be used correctly. The support is also commendable. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

I cannot consistently download the validation test reports because they are generated at the end of the validation test work and disappear. Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Thank you for your review! We're glad to hear that HYCU has been simple and intuitive to use and that our support team has been helpful.

We appreciate your feedback on validation test report downloads and will make sure it's passed along to our product team.

Feel free to reach out if you ever need assistance or have further feedback!

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Easy Integration with My Nutnanix System"
5/5
What do you like best about HYCU?

It's ability to easily integrate with my Nutnanix system Review collected by and hosted on G2.com.

What do you dislike about HYCU?

There should be more use of AI in terms of reporting and data gathering Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Thank you for your review! We're glad to hear that the Nutanix integration has been working well for your VM backups.

We appreciate your feedback on expanding AI capabilities in reporting and data gathering and will make sure it's passed along to our product team.

Feel free to reach out if you ever need assistance or have further feedback!

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Simple to Use, Solid Performance, and Smooth Restore Procedures"
4/5
What do you like best about HYCU?

Simplicity of use, good performance and comfortable way to to a restore procedures Review collected by and hosted on G2.com.

What do you dislike about HYCU?

lack of community support and information in internet Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Thank you for your review! We're glad to hear that HYCU has been simple to use, with solid performance and smooth restore procedures for your Nutanix VM backups.

We appreciate your feedback on community support and online resources and will make sure it's passed along to our team.

Feel free to reach out if you ever need assistance or have further feedback!

Verified User in Design
AD
Verified User in Design
Mid-Market (51-1000 emp.)
"Simple, Clean Nutanix Backups with HYCU"
4.5/5
What do you like best about HYCU?

HYCUs integration with Nutanix made our backups simple and clean. The system performs well matching a pricing point that we thought was great for the solution. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

We found the integration to back up physical servers was not intuitive, but we did manage to get it going. Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Thank you for your review! We're glad to hear that HYCU's Nutanix integration has made your backups simple and clean, and that the pricing has been a great fit for your team.

We appreciate your feedback on the physical server integration experience and will make sure it's passed along to our product team.

Feel free to reach out if you ever need assistance or have further feedback!

LK
Linus K.
IT consultant
Small-Business (50 or fewer emp.)
"HYCU is a great life saver for all of our customers"
4.5/5
What do you like best about HYCU?

HYCU integrates great with Nutanix and is very straightforward to use and set up.

The customer support team consistently responds quickly and provides helpful, relevant information to solve our issues. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

I find myself missing certain features that are present in some of HYCU's competitors.

One example is restoring Active Directory users directly from HYCU, which unfortunately is not possible. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Linus, thank you for sharing your positive experience with HYCU! We are thrilled to hear HYCU gives you peace of mind that all workloads are protected and easily recoverable.

Your satisfaction is our top priority, and we look forward to continuously providing you with excellent service.

Feel free to reach out if you need assistance or have further feedback.

Verified User in Higher Education
AH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Easy Setup and Fast Nutanix Restores"
4/5
What do you like best about HYCU?

Easy to setup and integrate with Nutanix. VM and file level restores work well and are pretty quick. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

not crazy about the appliance upgrade process - it has to make a new VM. A bit cumbersome, but works. Review collected by and hosted on G2.com.

Response from Kelly Pease of HYCU

Thank you for your review! We're glad to hear that setup and Nutanix integration were straightforward and that VM and file level restores have been working well and are quick.

We appreciate your feedback on the appliance upgrade process and will make sure it's passed along to our product team.

Feel free to reach out if you ever need assistance or have further feedback!