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HYCU Reviews & Product Details

Barbara S.
BS
IT Service Manager
Mid-Market(51-1000 emp.)
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What do you like best about HYCU?

Easy to use, intelligent tool to backup and restore nearly everything up to item-level, with automatic schedules based on RPO/RTO.Great customer support, including assistance during the initial setup. Backup retention for M365 is unlimited, for SaaS products it depends on your personal storage, but is very flexible. Large number of source and target services can be included and integrated in one platform. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

It would be great to have an better overview of the M365 and the SaaS modules (including status, reports etc.) in one place, at the moment it's two different portals. Review collected by and hosted on G2.com.

What problems is HYCU solving and how is that benefiting you?

No more worries about content getting lost / deleted (e.g. expired MS Teams recordings, deleted Jira projects, ...). Ability to restore to different locations helps with DR strategy. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Barbara, thank you for sharing your positive experience with HYCU! We're thrilled to hear that you find our tool easy to use and appreciate our intelligent backup and restore capabilities.

If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to help!

HYCU Overview

What is HYCU?

# 1 SaaS Data Protection Platform 10x more protection across on-prem, cloud services, and SaaS. HYCU R-Cloud™ is a data protection solution for cloud, SaaS, virtual, file shares, and physical workloads. HYCU offers: - Backup and recovery - Disaster recovery - File-level and granular recovery - Data migration and mobility (cloud and cross-hypervisor) HYCU’s core value is data anywhere, protected everywhere. Holding a firm belief that data protection should be 100% automated free from third party risk – HYCU empowers organizations, big and small, to rapidly restore their data and configurations when facing human error, corruptions, or cyber-attacks. Customers keep complete control of their data in a safe, offsite location. HYCU boasts the broadest coverage of mission critical workloads in the backup industry with protection for: - Identity & Access Management (IAM) applications like Microsoft Entra ID, Okta, and AWS IAM. - SaaS applications like Microsoft 365, Salesforce, Jira, Confluence, GitHub, DocuSign, Monday.com, Notion, Click Up and dozens more applications. Protection for cloud-native workloads running in AWS, Google Cloud, and Microsoft Azure. HYCU protects instances, storage buckets, databases, and additional security services like Amazon VPC, AWS IAM, and AWS Route 53. Native, agentless protection for Nutanix, Dell, VMware, and NetApp offering software-only approach with complete storage flexibility on-prem and to the cloud. HYCU is for organizations looking to automate backups, reduce their cost of ownership, and protect all their applications from third-party risk, form on-prem to SaaS. Additionally, HYCU offers complete visualization of their data estate and: - Visualizes all as-a-service applications in the directory - Organizes all apps by department - Exposes apps without native protection, recovery, or compliance capabilities HYCU empowers IT leaders to protect their data anywhere, everywhere. Our competitive pricing model, transparent costs, and exceptional customer support (NPS over 92) make us the trusted partner for organizations seeking to automate backups, reduce ownership costs, and secure their entire application portfolio.

HYCU Details
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Languages Supported
German, English, French, Italian, Japanese, Spanish
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Product Description

Powered by the world's first development platform for data protection, HYCU R-Cloud offers the only Data Protection as a Service that can extend protection to all of your data - wherever it resides. Our platform is thoughtfully designed to provide a sigh of relief, not another headache - regardless of your IT team’s size or the complexity of your data environment. Back up your workloads quickly and easily. One-click recovery, granular recovery objectives, and application-consistent backups cut disaster and ransomware downtime to minutes, not days or weeks.

How do you position yourself against your competitors?

# 1 SaaS Data Protection Platform
10 times more apps protected across on-prem, cloud services and SaaS.

HYCU excels in simplicity and ease of use, featuring a user-friendly interface ideal for businesses of any size, requiring minimal training. It offers purpose-built backup solutions for specific platforms like Nutanix, Okta, Atlassian, VMware, Google Cloud, salesforce.com, Monday.com, Bitbucket and 98 others, ensuring seamless integration and optimized performance.

With efficient data deduplication and compression, HYCU minimizes storage costs and enhances system performance. Native integration with leading cloud platforms and hypervisors enables automated backup processes, reducing manual intervention.

Its scalable solution accommodates evolving business needs across on-premises, hybrid, multi-cloud, and SaaS environments, including support for 65 SaaS applications, solidifying HYCU's global leadership.

The pricing model is competitive with transparent costs and no hidden fees, while exceptional customer support, boasting a NPS score over 92, further enhances HYCU's reliability and trustworthiness as a data protection partner.


Seller Details
Seller
HYCU
Company Website
Year Founded
2018
HQ Location
Boston, US
Twitter
@HYCUInc
5,215 Twitter followers
LinkedIn® Page
www.linkedin.com
262 employees on LinkedIn®
Description

HYCU is the fastest-growing leader in the multi-cloud and SaaS data protection as a service industry. By bringing true SaaS-based data backup and recovery to on-premises, cloud-native and SaaS environments, the company provides unparalleled data protection, migration, disaster recovery, and ransomware protection to thousands of companies worldwide. As an award-winning and recognized visionary in the industry, HYCU solutions eliminate complexity, risk, and the high cost of legacy-based solutions, providing data protection simplicity to make the world safer. With an industry leading NPS score of 91, customers experience frictionless, cost-effective data protection, anywhere, everywhere. HYCU has raised $140M in VC funding to date and is based in Boston, Mass. Learn more at www.hycu.com.


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Recent HYCU Reviews

AN
Adam N.Mid-Market (51-1000 emp.)
5.0 out of 5
"HYCU is simpler than most to setup and just keeps working"
Easy to setup backup policies which takes care of scheduling for you, big improvement over past backup systems we've used where the schedule has to...
Cristian S.
CS
Cristian S.Small-Business (50 or fewer emp.)
5.0 out of 5
"Excellent support and commitment to keep clients satisfied"
Support replies almost instantly and aims to solve the problem with utmost importance. No fuss, they just want to solve the issue as fast as possible.
JV
John V.Mid-Market (51-1000 emp.)
5.0 out of 5
"HYCU is a dynamite product for backing up Nutanix"
HYCU is a product that we've been using for a long time to back up our Nutanix cluster. It's been rock solid in terms of its performance and reliab...
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HYCU Media

HYCU Demo - See your entire data estate.
Gain a comprehensive view of the entire data estate across public and private clouds, traditional apps & databases, and SaaS, PaaS, & DBaaS. Intuitive icons enable you to quickly identify the protection status & easily take action to protect your IT resources.
HYCU Demo - Simplify management.
HYCU R-Cloud single pane of glass dashboard provides a bird's eye view of your data estate. Easy to navigate so admins can manage all data protection policies from a single UI. Self-service from day one - Deliver role-based access controls and empower admins and users to protect and restore...
HYCU Demo - Protect with ease & recover with confidence.
Back up your data with one-click simplicity - predefined policies enable users to set and forget backup policies with just a click. Granular recovery - Quickly recover granular elements across your data estate, all in the terminology native to each platform or application being recovered.
Data anywhere. Protected everywhere.
HYCU Brand Story
Play HYCU Video
Data anywhere. Protected everywhere. HYCU Brand Story
Customer Testimonial: Boston Red Sox securing and protecting critical SaaS data with OKTA and HYCU
Play HYCU Video
Customer Testimonial: Boston Red Sox securing and protecting critical SaaS data with OKTA and HYCU
HYCU - R-Cloud Customer Reactions
Play HYCU Video
HYCU - R-Cloud Customer Reactions
Jira Granular Restore with 1-click

Picture it: Your Jira data is deleted.
What happens next?
Do you lose days of work .... or simply click a button and go on about your day?

Learn more: https://www.hycu.com/platforms/jira-software
Play HYCU Video
Jira Granular Restore with 1-click Picture it: Your Jira data is deleted. What happens next? Do you lose days of work .... or simply click a button and go on about your day? Learn more: https://www.hycu.com/platforms/jira-software
Choosing the Perfect SaaS Backup Solution: A Step-by-Step Guide
Play HYCU Video
Choosing the Perfect SaaS Backup Solution: A Step-by-Step Guide

Official Downloads

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Video Reviews

74 out of 75 Total Reviews for HYCU

4.7 out of 5
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74 out of 75 Total Reviews for HYCU
4.7 out of 5
74 out of 75 Total Reviews for HYCU
4.7 out of 5

HYCU Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for HYCUQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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AN
IT Manager
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HYCU?

Easy to setup backup policies which takes care of scheduling for you, big improvement over past backup systems we've used where the schedule has to be manually setup to cover all of your VMs.

Comes with some inexpensive add-ons that allow for Disaster Recovery setup

Works with a lot of different targets for backups and DR, both on-premise and in the cloud. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

When it has an error, its usually pretty tough to debug. But support is great and probably will have a solution.

Can be very chatty and fill up your inbox with warnings, errors, etc. Review collected by and hosted on G2.com.

What problems is HYCU solving and how is that benefiting you?

Mailnly, HYCU handles backing up our on-premise Nutanix AHV environment to a local target, and sending a copy up to immutable cloud storage. It's part of our overall disaster recovery solution as well, which involves being able to transfer backup from the Wasabi backup storage to Azure. Review collected by and hosted on G2.com.

JV
Director of IT
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HYCU?

HYCU is a product that we've been using for a long time to back up our Nutanix cluster. It's been rock solid in terms of its performance and reliability. Whenever there has been an issue, their support team has been able to provide a quick turnaround to resolve it. The UI is intuitive and simple to use. The Protege feature was a fantastic addition that plays well into our DR strategy, allowing us to spin up any of our mission-critical VMs into Azure if and when required. We love that there is a full API set, which we use to extract data and provide reporting into custom Power BI Dashboards. We have been performing monthly restore testing for files, SQL DBs, and full VMs for the last few years, and all have been successful. The great thing about this product is that we don't need to log on to check it every day, we know that it just continues to work, and our reporting dashboard verifies this. That it backs up our data directly to Azure is a huge win, allowing us to keep all our data offsite. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

I can't think of anything that doesn't work well with this product. I could only make a suggestion that it would be a very helpful feature to develop some automation workflows that allow our restore testing to be conducted automatically. Datto has a feature where it sends a screenshot of the console of a VM that was backed up, showing the temporary restore of the VM, and verifying that it was a working backup. Otherwise, no issues! Review collected by and hosted on G2.com.

What problems is HYCU solving and how is that benefiting you?

HYCU allows us to backup all of our mission critical servers, while simultaneously providing a mechanism for DR with the Protege feature. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear John, thank you for your positive review of HYCU! We're pleased to hear that the product has been "rock solid" in meeting your backup and DR requirements. We appreciate your feedback on the spin-up feature, API set, and direct backup to Azure.

Your suggestion for automation workflows for restore testing is noted, and your Customer Success Engineer will be in contact.

Thank you for choosing HYCU as your backup solution and feel free to reach out if you need assistance or have further feedback.

Will F.
WF
Chief Operating Officer
Mid-Market(51-1000 emp.)
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Verified Current User
Review source: Organic
Response from HYCU Marketing of HYCU
(Original )

Dear Will, thank you for taking the time to share your positive feedback! We're thrilled to hear that you appreciate the simplicity of our solution.

Decreasing the complexity of hybrid, multi-cloud and SaaS data management is a core focus for us, and we're delighted that it has made a positive impact on your experience. We look forward to continually making your data resiliency simple, scalable, and secure.

If you ever need assistance or have further feedback, feel free to reach out. Your satisfaction is our priority!

Alan C.
AC
Senior IT Support Specialist
Enterprise(> 1000 emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HYCU?

As a new user to both HYCU and Nutanix, I have been impressed by the HYCU backup solution. The ease of use in not only setting up and scheduling backups but also upgrading the software is outstanding. The user interface is intuitive, making it simple to configure backup policies, monitor performance, and recover data with minimal effort. The deep integration with Nutanix makes it particularly seamless, allowing for efficient data protection without the need for complex configurations. Additionally, the automation features reduce manual tasks, saving both time and effort. Overall, HYCU’s simplicity, reliability, and integration capabilities stand out the most for me. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

While HYCU offers a user-friendly and seamless backup experience, there are a few drawbacks. One limitation is its lack of support for tape libraries, which means we cannot integrate it with our existing tape robot for long-term storage or archival purposes. Additionally, more advanced users may find the customisation options somewhat limited, especially if managing a diverse infrastructure beyond Nutanix. These constraints can be a challenge for organisations with broader backup requirements. Review collected by and hosted on G2.com.

What problems is HYCU solving and how is that benefiting you?

HYCU is solving the challenge of managing complex backup environments by offering a simple, integrated solution for Nutanix platforms. For me, it eliminates the need to juggle multiple tools or perform complicated configurations, streamlining the entire backup and recovery process. This ease of use means I spend less time managing backups and more time focusing on other critical tasks. The automation and scheduling features also ensure data is consistently protected without manual intervention, providing peace of mind and saving valuable time. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Alan, thank you for sharing your positive experience with HYCU! We're thrilled to hear that you find our backup solution easy to use and reliable. Your feedback on the integration with Nutanix and the automation features is greatly appreciated.

If you have any further suggestions or need assistance, please feel free to reach out. We're here to help and support you every step of the way.

Cristian S.
CS
Chairman of the Board
Small-Business(50 or fewer emp.)
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Review source: G2 invite on behalf of seller
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What do you like best about HYCU?

Support replies almost instantly and aims to solve the problem with utmost importance. No fuss, they just want to solve the issue as fast as possible. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Nothing much, some very difficult issues might take some time to take care of. Review collected by and hosted on G2.com.

What problems is HYCU solving and how is that benefiting you?

We have an environment consisting of several virtualization platforms, Nutanix AHV, Proxmox and VMware vSphere. HYCU is our main solution for backup.

HYCU gives us a reliable and well-supported solution for backups for Nutanix AHV and VMware vSphere. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Cristian! Thank you for your positive feedback! It's great to hear that HYCU provides you with a reliable backup solution for your virtualization platforms.

Your satisfaction is our top priority, and we look forward to continuously providing you with excellent service.

Feel free to reach out if you need assistance or have further feedback.

Martijn S.
MS
Projectleider Printing
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HYCU?

HYCU helps not only to reach RPO and RTO targets on backup but, more importantly, also for rescovery. The SLA based 'set and forget' features, the full integration with WORM capable storage an the pletora of online and on prem backup targets to choose from are great. Also, the online (protege) backup suite is great, easy to setup and never lets you down. Support (for running environment as well as while designing ans setting up) is one of the best I know, just like the channel support for us (as reseller/integrator) Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Need to rethink backup as you know it, if you try to recreate an existing backup environment, you will fail. You need to look at backup and recovery in a new, more functionally driven, way. Review collected by and hosted on G2.com.

What problems is HYCU solving and how is that benefiting you?

It just works, integrates tightly with Nutanix platforms and on prem servers as well as cloud VM's. The SaaS platform backupo functionalitiet via low code integration si perfect. It allows us to backup SaaS environmens outside of M365 (think Github, Salesforce etc.). Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Martijn, thank you for your valuable feedback! We're glad to hear that HYCU is helping your customers to meet their RPO and RTO targets and that you find the platform easy to set up and reliable. We greatly appreciate your support as a reseller/integrator.

Stijn M.
SM
Managing Partner
Small-Business(50 or fewer emp.)
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What do you like best about HYCU?

The product, both features and roadmap are amazing. However, even a great product can fail when lacking a motivated team to support and carry the message. Thankfully, the HYCU team in channel, presales, and tech support are all beyond great and I am sure that the success will keep growing exponentially. Keep it up! Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Not sure if there is a lot, I think HYCU has 2 challenges but are normal in this kind of phase. HYCU is challenged to be a bit less known in the sector and is cleary working towards a clear brand in all regions. From a technical point of view, HYCU might be a bit the victim of their own succes as the speed in which they innovate and expand sometimes comes at a cost that things such as documentation and knowledge transfer are not going as smooth as it should be, but this is being managed by the teams and I am sure this will be resolved structuraly! Review collected by and hosted on G2.com.

What problems is HYCU solving and how is that benefiting you?

Creating a very nice offering to our portofolio, for both our services as for our end customers. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Stijn, thank you for your glowing review of HYCU! We're thrilled to hear that you find our product features and roadmap amazing. We appreciate your feedback about our team's dedication and support.

We understand the importance of clear communication and documentation, and we are continuously working to improve in those areas.

Your support means the world to us, and we are committed to delivering the best experience for you and your customers. If you have any specific suggestions or further feedback, please feel free to reach out. Thank you for your partnership!

Sean M.
SM
Director Information Technology
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
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What do you like best about HYCU?

The implementation was super easy, pricing was a no-brainer compared to others on the market, and the support has been unbelievable. We initially only wanted to back up virtual machines with HYCU but after working with Broderick G and Chris Riveria we decided to also backup our M365 with them as well. The product is simple and straightforward, has minimal to no impact on our environment, and backs up directly to an off-site cloud. When I did need some help Broderick my sales rep got ahold of me early that morning and ensured that he and Chris Riveria stayed in contact until the problem was resolved. It was one of the best support responses I have ever seen a company provide. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Sometimes snapshots on the vm's will not delete,this stops the backups going forward until you actually notice that this has happenned. Review collected by and hosted on G2.com.

What problems is HYCU solving and how is that benefiting you?

We needed to backup our core critical virtual servers, there are several, and there was no backup in place at the time. We had received quotes for very shocking amounts to perform backup services for us, then we got introduced to HYCU. It was far less in comparision, the product was simple, straightforward, and they even implemented it for us while we wrapped up the sales call. Now our virtual core infrastructure is backed up into the cloud directly and off-site, if we have a total failure in our colo, we now have the backups outside of that to ensure recovery. Additionally we did purchase the HYCU M365 backup as it is cost effective and a great peace of mind to have your M365 covered as well. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Sean, we're happy to hear about your positive experience with HYCU! Our team works hard to provide easy implementation, competitive pricing, and exceptional support. We're glad to hear that Broderick and Chris provided such great assistance.

Thank you for choosing HYCU for your backup needs!

If you ever need assistance or have further feedback, feel free to reach out.

Verified User in Higher Education
AH
Mid-Market(51-1000 emp.)
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Incentivized Review
What do you like best about HYCU?

Hycu intigrates amazingly well withing with our Virtulization software, and allowed us to implement Imutible backups at a very competitive price. It is super easy to use once the buckets are setup, and their customer support has been amazing. I have not had to do too much once we got it implemented, just check it every morning and make sure the backups were successful. Restoring is very easy Review collected by and hosted on G2.com.

What do you dislike about HYCU?

I do not have many complaints about Hycu, It was a little weird to setup multiple servers for fileshares, but they are not terrible resource intensive. Review collected by and hosted on G2.com.

What problems is HYCU solving and how is that benefiting you?

Hycu gave us imutible backups at an amazing price. Plus not needing huge expensive external storage devices. Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Thank you for sharing your positive feedback about the ease of use and competitive pricing of HYCU. We're constantly working to make the setup process as smooth as possible, and we appreciate your comment.

Your satisfaction is our top priority, and we look forward to continuously providing you with excellent service.

Feel free to reach out if you need assistance or have further feedback.

Jon M.
JM
Senior Technical Account Manager
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about HYCU?

Its simplicity and robust security (with its appliance model). The Customer Success and Post Sales support teams are also excellent. Ease of Implementation, deployment and maintenance. Review collected by and hosted on G2.com.

What do you dislike about HYCU?

Windows Hyper-V or physical servers works but is a little clunky. Review collected by and hosted on G2.com.

What problems is HYCU solving and how is that benefiting you?

Backup has become more of a compliance and governance tool now. HYCU has made this additional service work really well and added features like archiving. Their integration with Nutanix CFT has also sped up file server backups to lightning speed. I also know that if we have other projects in the future like Cloud Migration or public cloud backups, I can add this without adding to the complexity Review collected by and hosted on G2.com.

Response from HYCU Marketing of HYCU

Dear Jon, thank you for sharing the benefits you've experienced with HYCU, including ease of implementation, deployment, and maintenance. We're glad to hear that our solution has helped with compliance, governance, and added features like archiving.

We'll continue to focus on providing seamless integration and enhancing performance.

Feel free to reach out if you need assistance or have further feedback.