the EDR is great because it can detect things that are not really viruses but are often abused, getting notifications when users install remote control apps, or "stores" is a life saver, not to mention the integration with defender can catch things that antivirus would never catch.

Also the deployment methodology is a piece of cake, love the single command deployment method, works perfectly with ANY RMM tool. Review collected by and hosted on G2.com.

the Mac Integration can be painful, but this seems to be more of an issue with MacOs Itself rather than huntress.

And it can be a tad slow on querying the AV status or assisting on resuming the AV when the AV stalls. Review collected by and hosted on G2.com.

Its ease of deployment is what sold Huntress to us. Huntress was so easy to integrate into our RMM with a prebuilt automation script and clear, concise KB guides on how to configure the agent also made life much easier. In as little as 2 days we had onboarded 850+ machines with agents installed and reporting back to the dashboard.

All of our Service clients are fully enrolled, and the team use the dashboard daily. We have only had to use Customer Support a couple of times but in each case the support level has been fantastic with most issues resolved there and then. Review collected by and hosted on G2.com.

The only issue we have run into is not so much Huntress but the MS Defender engines. When removing the old EDR solution Defender struggles / fails to restart all the modules / engines leading to alerts in the control panel. These require manual intervention which is a little time consuming but in no way Huntress' fault. Review collected by and hosted on G2.com.

Unmatched security monitoring and incident response, saved our client's networks/identities many times. Review collected by and hosted on G2.com.

Reporting is VERY limited; hard to prove to our clients the immense value Huntress EDR and ITDR brings Review collected by and hosted on G2.com.

Knowing that there is a team on the other end monitoring for alerts even overnight, ready to respond and to involve me (as a SOC team leader) if needed. Very easy to deploy and configure, easy to manage. They also have a very helpful support team that is always ready to respond. Review collected by and hosted on G2.com.

The logs that you can search when only purchasing Huntress EDR (and not their other products) are not as helpful as I'd hoped, and the UI for that menu is not as useful as I wish it was. Review collected by and hosted on G2.com.

I am thrilled with Huntress Managed EDR and find the support provided by both the product and its customer service to be nothing short of excellent. I handle a variety of clients, each with multiple devices, and Huntress Managed EDR meets our needs effectively. The integration capabilities, particularly with Microsoft 365 Monitoring, Endpoint detection, and the exceptional SOC support, are standout features that elevate the user experience to an impressive level of excellence. Their SOC support is immaculate, always ready to assist with any critical investigations or escalations, providing a sense of security and trust. I appreciate the strong business and customer support, which consistently exceeds expectations. The inclusion of SIEM logging is a major highlight that I was genuinely excited about, and the integrations Huntress supports are incredibly useful. Furthermore, my loyalty to Huntress Managed EDR is underscored by the fact that I never felt the need to switch to another product. Review collected by and hosted on G2.com.

N/A Review collected by and hosted on G2.com.

The product is very easy to setup. Deploying it alongside other EDRs post compromise Huntress always found files left behind relevant to the attack. Review collected by and hosted on G2.com.

Nothing. I'm very happy with the product. Review collected by and hosted on G2.com.

I really like how Huntress Managed EDR combines automation with human expertise. It cuts through the noise and provides clear, actionable alerts instead of overwhelming me with false positives. This feature is vital for efficient incident response as it saves time and focuses my attention on genuine threats. Additionally, the product has demonstrated its capability by addressing a wide range of alerts, from minor issues like users saving passwords in document files to critical breach alerts and detection of malicious software downloads. I find its ability to handle such a spectrum of security challenges very impressive. The straightforward setup process also stands out, making it easy to integrate into our system without any headaches. Overall, its blend of technology and human insight provides a comprehensive security solution that I am very satisfied with. Review collected by and hosted on G2.com.

I think the Managed Defender aspect could do with its own section dedicated to it with clearer ways of using it as a managed AV. Additionally, a better dashboard view with reporting would be beneficial. Review collected by and hosted on G2.com.

I appreciate Huntress Managed EDR for its ease of use, which simplifies our cybersecurity training and awareness efforts as well as our SOC operations. Its user-friendly interface means we don't need a team constantly monitoring security incidents because it handles client logins from different countries, identifies password files on devices, and detects unauthorized VPNs. The ability to seamlessly integrate with 365 tenancies is another standout feature for me, as it effectively reduces complexity in managing multiple tenancies and enhances our cybersecurity measures effortlessly. Overall, these features make Huntress Managed EDR incredibly valuable to us by saving time and resource effort, and I'm so satisfied with its performance that I would rate my likelihood to recommend it to others as a perfect 10. Review collected by and hosted on G2.com.

There is nothing I have found yet Review collected by and hosted on G2.com.

I really like that Huntress Managed EDR is lightweight and doesn't slow down the client. Alerts go to the Huntress SOC instead of constantly bothering the client with alerts they may not understand, which other solutions often do. It has proven itself multiple times when Defender alone wouldn't have protected the client. Plus, it's super easy to roll out and set up, even though it's a bit more complex with Mac due to security constraints, it's still pretty easy. Review collected by and hosted on G2.com.

Differences between incidents and escalations not the clearest at first, but we soon learnt this Review collected by and hosted on G2.com.

It watches close both night and day,

To keep the lurking threats at bay.

With swift response, it hunts the trace,

And stops the danger in its place.

Its insights shine with sharpest view,

Revealing what attackers do.

With Huntress guarding all we store,

We rest secure forevermore. Review collected by and hosted on G2.com.

I searched for faults both high and low,

Yet none appeared, no flaws to show.

Its guard is strong, its watch is true,

Protecting all we trust it to.

No weakness mars this steadfast friend,

On Huntress we can still depend.

There’s nothing here that I despise,

Just peace and trust before my eyes. Review collected by and hosted on G2.com.