I really like that the onboarding is pretty easy for both Windows and Mac. The installation steps are straightforward, which means it doesn't take a hassle to install. They tell you exactly what to do, so I don't have to figure stuff out on my own. Review collected by and hosted on G2.com.

The only hiccup that we had was, at one point, it said that I ran out of free trial even though I was paying for it, but they got that resolved quite quick. Review collected by and hosted on G2.com.

Easy, managed product. When events happen, we can tell the Huntress team is top of it. Review collected by and hosted on G2.com.

This is a managed product so there is limited visibility for users. Mostly just configuration and deployment options. Review collected by and hosted on G2.com.

Huntress provides information to the community about cyber-attacks and methodologies used by threat actors. The reports are clear and detailed with recommendations and processes to follow.

Integration and setup is easy with lots of resources for deployment and visibility.

The portal is generally easy to use and displays the important information quickly. Review collected by and hosted on G2.com.

Support is extremely limited and not phone based, this is most likely why the price is so much lower compared to other vendors while still maintaining quality.

This low price point also has support putting some of the work of troubleshooting agent issues on the client instead of being handled by Huntress. Review collected by and hosted on G2.com.

Huntress Managed EDR brings the comprehensive capabilities of a security operations center, providing 24/7 active monitoring on top of a basic antivirus solution. It is compatible with both the free and paid versions of Microsoft Defender. Security signals are collected through an agent installed on Windows machines, and, when Windows Defender is integrated, directly from the Microsoft 365 Security Tenant. There is also a Linux agent currently in preview.

The whole huntress suite was a game changing in our MSP strategy, helping us to support our customers security needs even at night and during the weekends Review collected by and hosted on G2.com.

Nothing, but you must consider that Huntress heavily rely on MS Defender.

If there is some other security solution in place, this should be replaced with MS Defender (free or payed subscription) + Huntress. Review collected by and hosted on G2.com.

I feel that all our endpoints are protected, and we will be notified of any incident, which gives us peace of mind. The chat support personnel are amazing to work with and always have the answers to our questions. Huntress Managed EDR has proved itself by immediately handling incidents, like when a client unknowingly downloaded remote desktop software instead of scheduling software, and resolved it quickly. I appreciate the proactive security, the SOC service, and Huntress's great reputation for security. The initial setup was very simple. Review collected by and hosted on G2.com.

There is nothing we dislike about Huntress Managed EDR. People have tried to sell us or get us to change but we are solidly a Huntress shop and growing. Review collected by and hosted on G2.com.

I love the coverage Huntress Managed EDR provides, as it detects and responds to a wide range of security events. The support staff is top-notch and it's a breath of fresh air to work with a US-based team that is responsive and stays with the problem until it's resolved. The initial setup was very easy. Review collected by and hosted on G2.com.

The web interface is clunky. It should be more polished. Review collected by and hosted on G2.com.

The timeliness of distribution of information of ongoing threats. The willingness to be involved with the IT Service Provider community. Hands-on education & working with you to remediate issues. Review collected by and hosted on G2.com.

I don't have any at this time as they been giving me good communication & willing to work with me Review collected by and hosted on G2.com.

Simple to deploy and manage across multiple clients.

Clear visibility into threats and remediation steps.

Huntress support team responds quickly with direct, actionable guidance.

Doesn’t overwhelm with noise; alerts are meaningful. Review collected by and hosted on G2.com.

CSP integration was deprecated without much notice, which created some confusion.

Dashboard can feel basic compared to larger EDR platforms.

Reporting options are limited; it would be nice to have more customization for clients. Review collected by and hosted on G2.com.

in the few days we had it, it has alerted me to a few things already and the ease of deployment was great Review collected by and hosted on G2.com.

nothing at this time it is easy to use interface Review collected by and hosted on G2.com.

We receive incident reports on user activity before we do any manual checks. There’s also an option for Huntress to automatically resolve the incident, which makes everything much easier. Review collected by and hosted on G2.com.

It does what it does best so far no complains. Review collected by and hosted on G2.com.