As an MSP, finding an endpoint detection and response (EDR) solution that balances effectiveness, simplicity, and value is not easy! Huntress EDR nailed it!

Clearly built for MSPs. Huntress understands the MSP model. Its multi-tenant dashboard, easy deployment, and flexible licensing make it a breeze to manage across multiple clients.

Human-Driven Threat Detection: Unlike many EDR tools that rely solely on automation, Huntress adds a layer of human expertise. Their 24/7 SOC team investigates alerts, reducing noise and helping us focus on real threats.

Clear Remediation Guidance: When action is needed, Huntress provides straightforward, actionable steps - or even automated remediation - saving our techs valuable time.

Lightweight & Efficient: The agent is unobtrusive and doesn’t slow down endpoints, which our clients appreciate.

Excellent Value: It delivers enterprise-grade protection at a price point that works for SMB clients, helping us offer top-tier security without stretching budgets.

In short, Huntress EDR helps us to deliver proactive, effective cybersecurity with confidence. Highly recommended.

Brilliant Support from the Huntress Team and you have access to all levels of Huntress, even Kyle! Review collected by and hosted on G2.com.

Too many MSP's have access to it as well! :-D

I have no dislikes, it's good at what it does and if more MSP's adopt it, then the business world will be better prepared to defend against malicious attack!

Our clients love it Review collected by and hosted on G2.com.

I love how easy Huntress is to install. We currently manage over 100 endpoints, and we've already experienced a few minor incidents — all of which were handled exceptionally well. To our surprise, these weren’t just automated, AI-driven remediations. A real human investigated, fixed the issue, and even provided a detailed report summarizing all incidents so far.

We have yet to see Huntress in action against a major threat like ransomware or advanced malware, but based on our experience so far, I’m confident that with our own expertise and Huntress’ support, we’ll remain resilient. Review collected by and hosted on G2.com.

At the moment, nothing significant comes to mind. In the past, I did miss a few features — for example, the ability to test specific scenarios. Fortunately, Huntress recently implemented a scenario-testing feature (incident simulation), which solves that issue.

We also had a few onboarding hiccups, but Huntress support resolved them quickly and effectively. Overall, we have no complaints — Huntress is a great product with excellent service. Review collected by and hosted on G2.com.

Huntress provides us with recommendations to facilitate the cleanup after something is detected.

Huntress operate 24x7, giving us and our clients peace of mind.

Huntress very easily integrates with our RMM for easy deployment, and our PSA for easy ticket management. The ease of integration makes it a no-brainer, and as such we have it deployed for EVERY managed client.

The support team are top notch providing well explained and well documented answers.

Our account manager is also a fantastic rep for Huntress. She frequently reaches out to us (not in an attempt to sell us anything), but to check in, make sure we're doing okay, and offer his assistance wherever we might be able to use it. Review collected by and hosted on G2.com.

It is very hard to dislike anything about the Huntress Managed EDR tool.

If i had to choose something, and trust me, i am nitpicking, i would say that the software does not (yet) have some form of tamper protection, allowing an admin user to freely uninstall it from an endpoint. Review collected by and hosted on G2.com.

Huntress just works, very little to configure and really works differently from other EDR. Does not put huge strain on system or disk and sometimes so easy you don't even know if it's working. Then you get an alert... and the proof is in the pudding. This tool picks up what everything else misses. Had another EDR and Huntress on a machine today and Huntress tracked, alerted, and stopped a web based attack from establishing persistence on a machine. The other EDR had nothing about the event at all. Review collected by and hosted on G2.com.

Sometimes the lack of configuration and ease of use makes it feel not as superior as it actually is to some of its competitors. Review collected by and hosted on G2.com.

I like the ease of use, setup, and delivery method of Huntress Managed EDR, making it appropriate for my small business. The very easy and simple setup process took just minutes, which is crucial since we don't have a large cybersecurity team. The competitive pricing is another aspect I appreciate, as our budget constraints require this product to be affordable compared to others. Review collected by and hosted on G2.com.

I am personally not a fan of the cartoon approach, but this is something that some people do appreciate. Review collected by and hosted on G2.com.

Huntress has been great at catching things our organization doesn't have enough staff to monitor for. The platform is thorough and responsive, and the support team has been easy to contact and work with. I'd highly recommend them to any business looking to improve their security without implementing an internal SOC. Review collected by and hosted on G2.com.

I've had some trouble connecting to isolated devices with the 'Tooling IP' feature, but I also have not reached out to support for assistance with this yet, so that may be on me. Review collected by and hosted on G2.com.

The ITDR and SIEM are affordable and make life easy for my team. Review collected by and hosted on G2.com.

The SIEM could be easier to use for products such as Unifi device. The delay in finding out if it is working can make the setup a multiday process. Review collected by and hosted on G2.com.

I find Huntress Managed EDR easy to use, which is great because it doesn't waste my time with unnecessary alerts. It allows us to maintain a good security posture and quick response even with a lean IT team. The initial setup was easily deployed via NinjaOne. Review collected by and hosted on G2.com.

If I have to say something, maybe a bit oversimplified Review collected by and hosted on G2.com.

They now offer a fully managed SIEM. They are very quick. We had other options before, but Huntress always alerted us first and that is why we went fully with them. Support is quick to answer and always helpful. Huntress is constantily learning. They allow you to reject remidations and explain why so they can cater the detctions for your company. Huntress is very easy to deploy. No confusing configurations, just install the agent and they do the rest. Review collected by and hosted on G2.com.

They could add some more SIEM features. The false positives have came down. Review collected by and hosted on G2.com.

With all the security tools on the market, I’m usually skeptical—but Huntress EDR felt like a no-brainer. I started with the trial, then signed up to protect 250 endpoints. Within a day or two, I began receiving multiple "low-risk" notifications.

A few weeks later, one of my clients accidentally downloaded a threat from what they believed was a reputable vendor. Within one minute of the compromise, my cellphone rang—Huntress was already on it. They isolated the affected machine, and within 20 minutes, provided a fix. I approved it, and they implemented it immediately.

I can’t say enough about how much this saved my client—and saved me a ton of time and headaches. Thanks again, Huntress! Review collected by and hosted on G2.com.

I do not dislike anything about it. They are great! Review collected by and hosted on G2.com.